야외 수영장, 11:00 ~ 19:00 오픈, 일광욕 의자

호텔 시레노 토레몰리노스 - 어른 전용 여행 후기

3 out of 5
호텔 시레노 토레몰리노스 - 어른 전용
Avenida de los Manantiales, 1, Torremolinos, Malaga

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 181개 이용 후기 중 46개" "
평점 8 - 좋아요. 181개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 181개 이용 후기 중 41개" "
평점 4 - 별로예요. 181개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 181개 이용 후기 중 14개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Aage

2023년 10월에 1박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 10월 30일
Dear Aage,Thank you very much for sending us your comment. We would love to know what has made your experience with us not as satisfactory as you would have liked. We will work on it in order to change it and adapt our service to all of you as much as possible. Thank you again for trusting us. We will be glad to assist you again.Kindly regards,

10/10 - 훌륭해요

Phillip

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a pleasure
Always a pleasure. We needed a relaxing place to stay for 6 days in between moving house. As always this provided the relaxation, service and everything we needed.
2023년 10월에 6박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 10월 23일
Dear Phillip,First of all we would like to thank you for the trust you have placed in all our services. We are delighted to know that we have managed to liven up the task that occupies you at home and that your rest with us has been fruitful. We would like to welcome you back and that is why we invite you to visit us whenever you want. We are as always at your complete disposal for anything you may need.Kindly regards,

10/10 - 훌륭해요

Julio Diego Barrado

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Dirección Hotel Sireno. 님, 2023년 10월 23일
Estimado Diego,Queremos agradecer la confianza que ha depositado en todos nuestros servicios y es por ello que nos encantaría poder volver a recibirle de nuevo muy pronto si así lo desea.Atentamente,

10/10 - 훌륭해요

Nicoleta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place , lovely staff , great location. We'll come back for sure.
2023년 9월에 2박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 9월 30일
Dear Nicoleta,First of all, we would like to thank you for the trust you have placed in all our services. We are very happy to know that you enjoyed your stay with us, especially our facilities and the relationship with all our staff. We look forward to welcoming you again very soon if you wish.Kindly regards,

10/10 - 훌륭해요

Kenneth

2023년 9월에 2박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 9월 30일
Dear Kenneth,First of all, we would like to thank you for the trust you have placed in all our services. We are very happy to know that you enjoyed your stay with us, especially our facilities and the relationship with all our staff. We look forward to welcoming you again very soon if you wish.Kindly regards,

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely pool and sunbathing area on top floor, hotel is super close to the nightlife and 10 minute walk to beach, very friendly staff
2023년 9월에 8박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 9월 30일
Dear Robert,First of all, we would like to thank you for the trust you have placed in all our services. We are very happy to know that you enjoyed your stay with us, especially our facilities and the relationship with all our staff. We look forward to welcoming you again very soon if you wish.Kindly regards,

10/10 - 훌륭해요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 9월 30일
Dear James,First of all, we would like to thank you for the trust you have placed in all our services. We are very happy to know that you enjoyed your stay with us, especially our facilities and the relationship with all our staff. We look forward to welcoming you again very soon if you wish.Kindly regards,

10/10 - 훌륭해요

Lucio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ubicación excelente. El personal muy disponible y servicial. Jesús del bar de la terraza muy amable y profesional. Lo recomiendo y volveré! ^_^
2023년 8월에 7박 숙박함
답변 제공: Dirección Hotel Sireno. 님, 2023년 8월 26일
Estimado Sr Lucio,En primer lugar queremos agradecer la confianza que ha depositado en nuestros servicios. Nos alegra enormemente saber que disfrutó de su estancia con nosotros y que la atención recibida por parte de nuestro equipo y las instalaciones de nuestro establecimiento fueron de su agrado. Esperamos por todo ello volver a recibirle de nuevo muy pronto.Atentamente,

10/10 - 훌륭해요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo genial, aunque eché en falta persionas en la habitación o unas cortinas que dieran más oscuridad, entraba demasiada luz.
답변 제공: Dirección Hotel Sireno 님, 2023년 8월 7일
Estimado Manuel,En primer lugar queremos agradecer la confianza depositada en nosotros. Todas las sugerencias de nuestros clientes nos ayudan a mejorar, por lo que hemos tomado nota de ello para tenerlo en cuenta. Esperamos volver a recibirle de nuevo muy pronto si así lo desea.Atentamente,

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cool retreat
Another great stay. Superb central location. Extremely hot weather so rooftop plunge pool a real bonus. Staff as always friendly and helpful.
2023년 7월에 2박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 7월 22일
Dear Phillip,First of all, we would like to thank you for the trust you have placed in all our services. We are very happy to know that you enjoyed your stay with us and to welcome you every time you visit us. We hope to be able to serve you again very soon if you wish.Kindly regards,

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Really helpful and friendly staff. The ability to use their sister hotel is also very welcome.
2023년 7월에 7박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 7월 10일
Dear Mr Mark,First of all, we would like to thank you for the trust you have placed in our services. We are very happy to know that you enjoyed your stay with us and that the attention you received from our team was to your liking. That is why we hope to be able to welcome you again very soon.Kindly regards,

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Endroit très bien situé à proximité de tous les commerces et 15 minutes de marche pour la plage
2023년 6월에 5박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 7월 9일
Dear Mr Steve,Tout d'abord, nous tenons à vous remercier pour la confiance que vous accordez à l'ensemble de nos services. Nous sommes ravis de savoir que l'excellente situation de notre établissement vous a permis de profiter des ressources touristiques que la ville de Torremolinos a à offrir. C'est pourquoi nous vous invitons à revenir nous voir si vous le souhaitez.Cordialement,

8/10 - 좋아요

Víctor Martínez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
puedes ir a la piscina del Ritual
2023년 6월에 2박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2023년 6월 13일
Estimado Sr Victor,En primer lugar queremos agradecer la confianza que ha depositado en nuestros servicios. Nos alegra enormemente que haya disfrutado de su estancia con nosotros y de la posibilidad de acceder de forma gratuita a las instalaciones de Hotel Ritual. Esperamos por todo ello volver a recibirle de nuevo muy pronto si así lo desea.Atentamente,

10/10 - 훌륭해요

Phillip

2023년 5월에 2박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 6월 3일
Dear Mr Phillip,Thank you very much for trusting our service. We will be so pleased and grateful to welcome you back very soon.Kindly regards,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
The hotel is situated in the centre of Torremolinos, very proximate to the train station by foot and also many restaurants, a supermarket, bars, and many other recreational facilities. The beach is about a 10-15 minute walk away. Check in was very fast and the receptionist on duty was very helpful. The room was very comfortable - being very generous in size. There was a/c there and a large shower room also. The hotel is very stylish, offered very good value for money, and while I did not have lunch in the hotel, the lunch menu was excellent value for money. There is a swimming pool and some sun loungers on the rooftop. Overall, I very much enjoyed my stay at this hotel and would highly recommend it if visiting the Costa del Sol area.
2023년 5월에 5박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 5월 22일
Dear Mr David,First of all, we would like to thank you for the trust you have placed in our services. We were delighted to read your review as it contains essential aspects that we consider important to take into account when visiting Torremolinos. We are very happy to know that you enjoyed your stay with us and we honestly hope to welcome you back again very soon if you wish.Kindly regards,

10/10 - 훌륭해요

Juan felipe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Satisfacción total
2023년 5월에 2박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2023년 5월 14일
Estimado Juan Felipe,En primer lugar y en nombre de todo el equipo, queremos agradecer la confianza que ha depositado en nuestros servicios. Nos alegra enormemente saber que ha disfrutado de su estancia con nosotros y es por ello que nos gustaría volver a recibirle de nuevo si así lo desea.Atentamente,

10/10 - 훌륭해요

Eckhard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes 3 Sterne Hotel
Zentrale Lage saubere Zimmer kompetentes , sehr freundliches und hilfsbereites Personal schöne Dachterasse mit Bar und Infinity Pool
2023년 4월에 6박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 5월 8일
Sehr geehrter Herr Eckhardmzunächst einmal möchten wir uns im Namen des gesamten Teams für das Vertrauen bedanken, das Sie uns entgegenbringen. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und dass die Aufmerksamkeit, die Sie von allen Mitarbeitern erhalten haben, Ihnen gefallen hat. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen, wenn Sie es wünschen.Mit freundlichen Grüßen

6/10 - 괜찮아요

Kjersti

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Var eit OK hotell. Ikke den beste standarden men gikk Ann å sove der. De som jobbet der var ikke så blid, og lite engelsk talende. Bassenge var lite, kaldt og skittent. P
2023년 3월에 5박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 4월 8일
Kjære Kjersti,Først og fremst vil vi takke deg for tilliten du har vist våre tjenester. Vi har lest kommentaren din og beklager ulempene du har påført oss. Vi vil imidlertid påpeke at våre ansatte er fullt opplært til å yte enhver form for tjeneste eller informasjon på engelsk. På den annen side har svømmebassenget vårt kaldt vann ettersom målet er å bli brukt på de dagene når varmen er uutholdelig og i sommersesongen. Vi ser frem til å ønske deg velkommen igjen veldig snart.Med vennlig hilsen

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Lovely modern hotel, recently refurbished but unaware what it looked like previously. Pleasant staff, easy check-in and good all round service. Bathroom was the best part of the room, bed a little uncomfortable to what I'm used to. Didn’t try the food but always smelt nice. Bar was good value. Very inclusive hotel so if you’re not inclusively minded then you may want to look elsewhere. Good location though a little noisy outside.
2023년 3월에 3박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2023년 3월 26일
Dear Nicholas,First of all, we would like to thank you for the trust you have placed in our establishment. We are delighted to read your comments and to know through your eyes what your experience in our establishment has meant to you. As you say, it is simply a place where you can feel free and enjoy yourself as you would in your own home. Thank you for recognising the efforts of our staff and we look forward to welcoming you back.Kindly regards

10/10 - 훌륭해요

Fernando

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful November weather & excellent repeat stay
As always our stay was faultless. Checked in by the charmingly friendly Jesus. Pool service and lunch were superb, staff lovely.
2022년 11월에 2박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2022년 12월 3일
Dear Mr Phillip,First of all, we would like to thank you on behalf of the whole team for the trust you have always placed in our establishment. As always, it has been an honour to welcome you and we are very happy to know that you were able to enjoy your stay with us once again.We look forward to welcoming you again very soon on your next visit if you so wish.Kindly regards,

10/10 - 훌륭해요

Bradley

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing extra perks with ritual hotels Odd smell in the room.
2022년 11월에 3박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2022년 11월 15일
Mr Bradley,Thank you very much for the trust you have put in all our services. We are looking forward to seeing you very soon.Kindly regards

10/10 - 훌륭해요

Dzintars 님, Prague

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, very friendly staff. Good price.
답변 제공: Head Manager Sireno Hotel. 님, 2022년 11월 15일
Dear Mr Dzintars,Fist of all, we would like to thank the trust you have put in all our services. We are so glad you could enjoy of the location and all our facilities.We are looking forward to seeing you very soon.Kindly regards,

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb Weekend stay.
This was another fabulous stay. We live locally and stay for a Weekend getaway. Centrally located but quiet. Rooms spotlessly clean. Bars, Tapas, Restaurants, shops 2 minute walk.. Very pleasant 6th floor rooftop pool and terrace with Restaurant is excellent. Generous portions, reasonably priced. All staff are superb, always helpful and very friendly.
2022년 10월에 2박 숙박함
답변 제공: Head Manager Sireno Hotel. 님, 2022년 10월 29일
Dear Mr Phillip,First of all, we would like to thank you for the trust you have placed in our services at all times. We are very happy to hear that you enjoyed your stay with us and that you were particularly pleased to spend time on our roof terrace. Please do not hesitate to visit us again at any time as the doors of our establishment will always be open to you.Kindly regards,

10/10 - 훌륭해요

Risto

2022년 10월에 6박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 10월 18일
Estimado Risto,Agradecemos enormemente que haya confiado en nuestros servicios y esperamos poder volver a recibirle de nuevo muy pronto si así lo desea.Reciba un cordial saludo.

10/10 - 훌륭해요

ROBERTO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 9월 21일
Estimado Roberto,Estamos agradecidos de que haya podido disfrutar de sus vacaciones con nosotros y nos alegra saber que aspectos tan importantes como el desayuno, el trato recibido por parte de nuestro personal o la cercanía del hotel con respecto al aeropuerto han sido de su agrado. Estaremos encantados de recibirle de nuevo en su próxima visita si así lo desea.Atentamente,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
“Pet-friendly”, but yes …
It’s an adult hotel, however people are allowed to bring their pets to the hotel, and some of the dogs at the hotel was unfortunately very bad behaved. One dog almost attacked me in the pool area, and the owners and the staff just laughed like it’s normal. The other night there was a dog, which kept barking for several hours. I’ve have preferred loudly and playful kids to this place, it would have given more peace at least. I also texted the hotel about my experiences and they didn’t care. I tried to contact Hotels.com, but it was also difficult to get in touch with them. So the only good thing I can tell is that I now know where to stay and not to stay in Torre.
2022년 8월에 3박 숙박함
답변 제공: Head Manager Hotel Sireno 님, 2022년 8월 12일
First of all we would like to thank you for your trust and we are pleased that you chose us. We are pleased to inform you that for us pets are one more in this establishment and, although we are sorry for what happened, our staff is sufficiently trained and aware to not allow an attack by them to cause a major altercation with respect to some of our customers. Customers who bring pets sign a contract stating that they will try to be with their pets at all times and that this type of incident will not occur and, up to now, this has been the case. We reiterate our apologies but simply wanted to make it clear that we do not make fun of any kind of attack and we try to make the stay in our establishment for both customers and pets as pleasant as possible. Yours sincerely,

10/10 - 훌륭해요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El hotel DIVINO y muy unicado. El PERSONAL UNA MARAVILLA DE CHICOS Y CHICAS !!! NADA, EN GENERAL UNA PASADA !!! He pasado una vacaciones DIVINAS E INOLVIDABLES !!!
2022년 7월에 9박 숙박함
답변 제공: Dirección Hotel sireno 님, 2022년 8월 12일
Estimado Sr Manuel, En primer lugar queremos agradecer la confianza que ha depositado en nosotros desde un primer momento. Nos alegra saber que ha podido disfrutar de sus vacaciones, del mismo modo en el que esperamos poder volver a recibirle de nuevo muy pronto. Atentamente,

10/10 - 훌륭해요

ROBERTO

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 7월 26일
Estimado Roberto En primer lugar, queremos agradecer la confianza que ha depositado en nuestros servicios. Nos alegra enormemente saber que ha podido disfrutar de sus vacaciones con nosotros y esperamos recibirle de nuevo muy pronto. Atentamente,

6/10 - 괜찮아요

Kris

2022년 6월에 2박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 7월 21일
Estimado Sr Kris, En primer lugar, queremos agradecer la confianza que ha depositado en nosotros. Nos alegra saber que ha disfrutado de su estancia con nosotros y esperamos volver a recibirle de nuevo muy pronto. Atentamente.

10/10 - 훌륭해요

Bjorn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 6월 14일
Dear Mr Bjorn, We would like to thank the trust you have put in all our services. It has been such a pleasure to host you in our establishment so we are looking forward to receiving you again very soon. Kind regards Head manager Hotel Sireno

8/10 - 좋아요

Amir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel propre et bien situé, fonctionnel et abordable. Le personnel est souriant et aimable. Un coffre-fort dans la chambre serait souhaitable.
2022년 5월에 6박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 6월 14일
Cher Monsieur Amir, Tout d'abord, nous tenons à vous remercier pour la confiance que vous accordez à l'ensemble de nos services. Nous sommes heureux de savoir que l'attention reçue de tout le personnel de l'hôtel a été à votre goût. D'autre part, nous tenons à vous informer, ainsi que le reste des clients, que notre établissement dispose d'un nombre limité de coffres-forts au cas où vous auriez besoin de mettre en sécurité certains de vos objets personnels, même s'il est vrai qu'aucun d'entre eux ne se trouve dans les chambres. Nous nous réjouissons de vous accueillir à nouveau très bientôt, Amir. Cordialement

8/10 - 좋아요

Layna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was in a great location, 10 min walk from beach and a 10 min drive from Malaga airport. The rooms are very clean and house keeping us excellent. All staff are fabulous and can’t do enough for you. Aircon in the room was great, only thing I couldn’t get to work was the TV but not a must have when on holiday. Only bug was the shower, the seal at the bottom wasn't flush so the water leaked on the floor. Rooftop area with pool is stunning. Can see for miles and also see the beach! Great breakfast selection and the cocktails are amazing! Had a few hours to kill before my flight home and they let me stay at the bar :)
2022년 5월에 4박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 6월 14일
Estimada Layna, En primer lugar, queremos agradecer la confianza que ha depositado en nuestros servicios. Nos alegra saber que la piscina situada en lo más alto del edificio fue de su agrado y que también pudo disfrutar de otros aspectos importantes como la atención recibida por parte del personal o la playa, situada a escasos metros del hotel. Esperamos volver a recibirle de nuevo muy pronto, Layna. Atentamente

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service and staff
This is my second time here and the staff are amazing and friendly ! From the best man in the world to the best reception staff and cleaners. Lots of humour and laughs with the team there.
2022년 5월에 1박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 6월 14일
Estimado David, En primer lugar, queremos agradecer la confianza que ha depositado en nuestros servicios. Nos alegra saber que la atención recibida por parte de nuestro personal ha sido excelente. Ha sido tal honor de recibirle que esperamos volver a hacerlo de nuevo muy pronto. Atentamente

8/10 - 좋아요

SYLVAIN

2022년 4월에 5박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 5월 10일
Estimado Sylvian, En primer lugar, agradecer la confianza depositada en nuestros servicios. Nos alegra saber que ha disfrutado de sus vacaciones con nosotros y esperamos volver a recibirle de nuevo muy pronto. Atentamente,

8/10 - 좋아요

Petri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very nice and cozy hotel. The only issue encountered was that when showering, the whole bathroom got soaked.
2022년 5월에 1박 숙박함
답변 제공: Dirección Hotel sireno 님, 2022년 5월 10일
Estimado Sr Petri, Queremos agradecer en primer lugar la confianza que ha depositado en nuestros servicios. Sentimos mucho cualquier inconveniente y le informamos que de que nuestro establecimiento cuenta con un servicio de recepción de 24 horas para resolver cualquier imprevisto a cualquier hora del día. Esperamos volver a recibirle de nuevo muy pronto Atentamente,

8/10 - 좋아요

Rose-Mari

좋아요: 청결 상태, 직원 및 서비스
2022년 3월에 1박 숙박함
답변 제공: Head Manager Hotel Sireno 님, 2022년 4월 1일
Dear Ms Rose Mari, Thank you very very much for your confident. We are so happy to have had you her with us and we are looking forward to seeing you very soon. Kind regards

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La cercanía al centro y el chico de recepción que es un encanto
2022년 3월에 1박 숙박함
답변 제공: Dirección Hotel Sireno 님, 2022년 4월 1일
Estimado Marcos, En primer lugar, agraecer la confianza depositada en nuestro servicio. Para nosotros ha sido tal el honor tenerle aquí que esperamos que vuelva muy pronto. Reciba un cordial saludo Atentamente

10/10 - 훌륭해요

Fernando

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El trato de los recepcionistas. Un 10 a Jesus
2021년 11월에 2박 숙박함
답변 제공: Inmaculada Campillos 님, 2021년 12월 8일
Estimado Jesus, Queremos agradecer en nombre de todo el equipo, en especial de Jesus, su amabilidad, cercanía y confianza puesta en nuestro servicio desde un principio. Para nosotros ha sido un honor poder recibirle y esperamos volver a hacerlo de nuevo muy pronto. Reciba un cordial saludo Inmaculada Campillos Dirección Hotel Sireno

10/10 - 훌륭해요

Kieran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Inmaculada Campillos 님, 2021년 10월 26일
Estimado Kieran, En primer lugar, agradecer su simpatía y la confianza depositada en nuestros servicios. Para nosotros ha sido un honor servirle, tanto que estaremos encantados de volver a hacerlo de nuevo muy pronto Atentamente Inmaculada Campillos Dirección Hotel Sireno Torremolinos

4/10 - 별로예요

Joachim

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Zu loben gibt es nur das Reinigungspersonal und das bequeme Bett. Die Ausstattung der Zimmer ist eher auf 1* Niveau. Einfach über die alte Ausstattung einmal Farbe gestrichen, geflickte Badewanne, erspare mir jetzt eine weitere lange Liste mit Mängeln.....Dachterasse mit Pool war nicht nutzbar, nur ein Aufzug in Betrieb, muffiger Gestank im Flur, 2x kein Wasser ....Ich würde es nicht empfehlen.
2021년 8월에 4박 숙박함
답변 제공: Inmaculada Campillos 님, 2021년 9월 24일
Sehr geehrter Herr Joachim, Zunächst einmal möchten wir Ihnen für Ihr Vertrauen in unsere Dienstleistungen danken. Andererseits möchten wir Ihnen mitteilen, dass die einzigen beiden Fälle, in denen wir während des Sommers einen Aufzugausfall hatten, nur wenige Minuten dauerten. Wir möchten Sie darauf hinweisen, dass Aufzüge bei starker Belastung dazu neigen, sich zu erhitzen. Aber ein paar Minuten später sind sie wieder einsatzbereit. Wir möchten Sie auch darauf hinweisen, dass die Schwimmbäder im Hotel Ritual in einwandfreiem Zustand sind. Alle unsere Kunden wissen schon lange vor ihrer Ankunft im Hotel, dass wir ihnen die Möglichkeit bieten, die Einrichtungen des Hotels zu nutzen, während unsere vorbereitet werden. Mit freundlichen Grüßen

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Waiting for the renovation project to be completed
It seems that Ritual hotel management more needed space in Torremolinos and fast as it has so much interest. So they purchased another property not so far from the calle Brasil property, but a property that requires a LOT of renovation. That said, they're selling the rooms anyway just to have the space to sell at Ritual brand prices. A bit of a disappointment that they would slap their brand on an old, dated hotel just to fill rooms. To be fair, the rooms do have comfortable beds, big TV and AC. BUT they need the bathrooms to be completely renovated. Clearly old and small with badly functioning shower makes clients unhappy. Also, no lamps in the room but am informed that is a management decision to leave the space unhindered for clients (??). No strongbox in the room and a terrace door that left me feeling uncomfortable for security reasons. For the price charged, it did not leave me feeling content. On the other hand, the staff were very pleasant, friendly and attentive; there is a fabulous lounge on the third floor and the pool and chiringuito area on the 6th floor look promising....., for a future date. Hope the Sireno Hotel renovation project finishes soon, Ritual, and can lift the property up to the same quality level as the other Ritual properties.
2021년 9월에 2박 숙박함
답변 제공: Inmaculada Campillos 님, 2021년 9월 21일
Dear Mr Dabid, First of all, we would all like to thank you for choosing us. We are so glad you enjoyed your holidays with us, and we hope to see you back here very soon. On the other hand, we are so sorry for any inconvenience and we take note of every suggestions. Comments like yours, it helps us to improve every day. Kind regards Inmaculada Campillos Dirección

2/10 - 너무 별로예요

Simon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 3박 숙박함
답변 제공: Inmaculada Campillos 님, 2021년 8월 15일
Dear Mr Simon, Thank you very much for trusting our service. As we can read, you loved our new and comfortable beds. You also enjoyed of the marvellous locations and the pools. We are so glad you enjoyed your holidays with us. Thank you very much again and we are looking forward to seeing you again, Mr Simon Kind regards

8/10 - 좋아요

jonathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Budget hotel in a central location.
This is a budget hotel in the centre of town. A couple of weeks ago we stayed in a standard room which was ok but the shower head didn’t stay on the wall and the repainted rooms weren’t done to a high standard. The new beds are comfortable though. This time we booked a superior room which had a nice big terrace overlooking the pedestrianised street below. Nice shower but not very powerful and if we flushed the loo there was no cold water to the shower until the cistern had filled up again- which took a long time! The bathroom tiles have been painted over and the bathroom door frame was in a very shoddy state but the room was clean and comfortable. They will be building a rooftop pool but until then you can use the pool at the ritual hotel a 10 minute walk away.
2021년 6월에 1박 숙박함
답변 제공: Inmaculada Campillos 님, 2021년 6월 30일
Dear Mr Jonathan, First of all, we would all like to thank you for choosing us. We are so glad you enjoyed your holidays with us, and we hope to see you back here very soon. On the other hand, we are so sorry for any inconvenience and we take note of every suggestions to work on it. We would like to remind you we count on a 24h reception service that will be so pleased to help you even during the night hours. Kind regards Inmaculada Campillos Dirección

4/10 - 별로예요

Sanna

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
:(
Ohhoh. Kuvat ei pidä paikkaansa. Saatiin toinen huone kun ekassa vessanpönttö irti ja hana samoiten. Huone ei pariskunnille. Tappaa kaiken romantiikan. Halvalla ei voi saada mitään.
2019년 12월에 3박 숙박함

2/10 - 너무 별로예요

jean 님, paris

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
l'emplacement est le seul élément positif le reste est à fuire
2019년 12월에 3박 숙박함

8/10 - 좋아요

ian

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 4박 숙박함

6/10 - 괜찮아요

Mojluf 님, Madrid

Bien Ubicado, La recepcionista no para de salir para fumar,,.
2019년 11월에 5박 숙박함

8/10 - 좋아요

jillian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
basic but good tourist hotel
A typical tourist hotel. Very close to the train station and ameneties which is what we wanted. Perhaps in need of a little tlc. However clean room with tv. Very friendly helpful staff. Basic but plentiful continental breakfast. Would use again.
2019년 10월에 1박 숙박함

8/10 - 좋아요

emmanuel 님, paris

좋아요: 청결 상태
j'ai aimé l'emplacement quartier tres agreable par contre la chambre etait moyenne eclairage insuffisant
2019년 10월에 3박 숙박함