바(숙박 시설 내)

텐트 토레몰리노스 여행 후기

3 out of 5
텐트 토레몰리노스
Hoyo 28, Torremolinos, Malaga

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 208개 이용 후기 중 96개" "
평점 8 - 좋아요. 208개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 208개 이용 후기 중 19개" "
평점 4 - 별로예요. 208개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 208개 이용 후기 중 4개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

COLBY D.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Heat was still on inside the rooms. No way to cool it down. Room was at 27.0 Celsius. Room was clean and enjoyed the view. Breakfast was amazing, probably the best I have had compared to other stays.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the nice athmosphere and friendly staff. Tent concept also nice.
2024년 3월에 4박 숙박함
답변 제공: Customer Experience 님, 2024년 4월 8일
Dear Susan, It was a pleasure to welcome you to our tent Torremolinos. Thank you for taking the time to post this review with lovely comments regarding our facilities and our staff. We are truly happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you liked our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Finn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10.th floor, nice balcon, fine bathroom, large TV, loooong breakfirst, fair price.
2024년 4월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 4월 4일
Dear Finn, Thank you very much for choosing our place for your holidays and the positive review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 - 괜찮아요

GEORGES

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas de AC
2024년 3월에 4박 숙박함
답변 제공: Customer Experience 님, 2024년 3월 23일
Cher GEORGES, Nous tenons à vous remercier d'avoir pris le temps de nous faire part de vos remarques concernant votre séjour dans notre hôtel tent Torremolinos. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. Vos avis sur la manque de AC au cours de ces mois d'hiver sont importants pour nous et ils sont déjà été transmis à la Direction pour sa consideration. Au plaisir de vous accueillir de nouveau parmi nous. Cordialement,Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

louise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Jose’ at reception was the best! Great service and really helpful.
2024년 3월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 3월 23일
Dear louise, We are thankful to you for sharing your positive experience at our tent Torremolinos with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Bianca

2024년 2월에 3박 숙박함
답변 제공: Customer Experience 님, 2024년 2월 18일
Sehr geehrte Bianca, vielen herzlichen Dank für Ihren Aufenthalt bei uns im tent Torremolinos, und dass Sie sich die Zeit genommen haben, uns ein positives Feedback zukommen zu lassen. Wir freuen uns sehr, dass Sie eine nette Urlaubserfahrung bei uns hatten. Es motiviert uns alle, weiter in dieser Richtung zu arbeiten. Wir hoffen, Sie wieder bei uns begrüssen zu können und verbleiben mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Wolfgang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schöner ruhiger Auffenthalt
2024년 1월에 11박 숙박함
답변 제공: Customer Experience 님, 2024년 2월 18일
Sehr geehrter Wolfgang, vielen Dank für die Zeit, die Sie genutzt haben, um unseren tent Torremolinos zu bewerten sowie für Ihre weitere Empfehlung. Wir freuen uns sehr, dass Ihr Aufenthalt angenehm war und hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Farah

2024년 2월에 1박 숙박함
답변 제공: Customer Experience 님, 2024년 3월 23일
Dear Farah, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena experiencia , todo muy limpio y una de las limpiadoras jovencita super agradable, teníamos chucherías y entraron hormigas y nos dejó una nota que las había cambiado de bolsa ,muy atenta. Por poner un pero eché en falta una nevera ya que no podía tener agua fresquita y las máquinas expendedoras que hay son bastante caras , pero en general volvería.
2024년 1월에 5박 숙박함
답변 제공: Customer Experience 님, 2024년 2월 3일
Estimad@ huésped, Muchas gracias por pasar estos días con nosotros y por sus amables palabras sobre nuestro tent Torremolinos. Es un placer recibir una valoración tan positiva de nuestros servicios, muy especialmente con respecto a la atención al cliente ya que es uno de los aspectos de los que nos sentimos más orgullosos. Gracias igualmente por indicarnos los aspectos menos satisfactorios, en esta ocasión sobre la falta de una nevera en la habitación; tenemos muy en cuenta todos los comentarios de nuestros huéspedes para intentar mejorar día a día la experiencia que ofrecemos a nuestros clientes. La Dirección del hotel y todo el equipo le agradecen su tiempo, esperamos volver a verle muy pronto. Un cordial saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Natalia de Jesús

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel tranquilo y accesible
2024년 1월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 28일
Estimada Natalia de Jesús, Muchísimas gracias por tan excelente valoración. Nos alegra enormemente saber que su estancia con nosotros fue de su agrado. Todo el equipo de nuestro tent Torremolinos nos esforzamos por hacer que nuestros clientes se sientan como en casa y comentarios como el suyo nos animan a seguir mejorando día tras día. Gracias igualmente por elegir FERGUS Group. Estaremos encantados de volver a recibirles en su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Rindala

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient place, friendly staff.
2024년 1월에 10박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 28일
Dear Rindala, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your positive experience at our tent Torremolinos and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Karl Erik Andreas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 24일
Dear Karl Erik Andreas, Thank you so much for your stay with us and for taking time to share your recent experience at our tent Torremolinos with us. We are sorry to learn that you had experienced poor service during your stay. We deeply regret the unsatisfactory experience and please accept our sincere apologies for the inconvenience caused. Every detail is important to us. Therefore be assured that we will look into our offer to ensure that our guests feel like home. Thank you once again for your valuable feedback. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Tekie Andu

2024년 1월에 4박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 24일
Dear Tekie Andu, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Abdelbary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it , will come back
2024년 1월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 24일
Dear Abdelbary, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our tent Torremolinos and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prisvärt
Mycket Prisvärt. Gångavstånd till centrum av Torremolinos.
2024년 1월에 4박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 24일
Dear Eric, Thank you very much for your holiday choice and your lovely comments on the tent Torremolinos. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

widad

2024년 1월에 4박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 16일
Dear widad, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your excellent rating. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 1월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 16일
Dear maria, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for the money
Have just spent 6 days at the Tent hotel in Torremolinos. The hotel was lovely, very clean and staff very helpful. The food was a little repetitive but what we paid for the hotel it was grand. Our room was cleaned daily by very nice staff and it was a quiet hotel as well. Didnt use the pool due to the time of year but did have a look. It was small but seemed ti be fine. For me i would return to the hotel for maybe a long weekend but not a full week just due to the food repetition.
2024년 1월에 6박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 16일
Dear Donna, Thank you for taking the time to submit your feedback in respect of your stay with us at our tent Torremolinos. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the meals variety offered in the restaurant from day to day will be brought up for further discussion with our Management team for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you for many more enjoyable stays in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 16일
Dear Pauline, Thank you very much for your holiday choice and your rating on the tent Torremolinos. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 16일
Dear Roberto, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Katja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyvä majoitus
Ihan hyvä kaupunkihotelli. Erityisen hyvää oli aamiainen/brunssi joka tarjolla 13.30 asti. Siisti hotelli
2024년 1월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 16일
Dear Katja, Thank you kindly for your positive feedback regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards,Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Ariel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. A lot food and great selection. The crew at the lobby always ready to help you. We love the brunch and the view from the room was spectacular.
2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 16일
Dear Ariel, Thank you for taking the time to leave your opinion about our tent Torremolinos and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to Málaga. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Banquey

2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 4일
Estimado Sr. Banquey, Le estamos muy agradecidos por la excelente valoración que nos dedica tras su reciente estancia en nuestro tent Torremolinos. Ha sido un placer poder atenderles durante estos días y estaremos encantados de volver a verles muy pronto. Gracias igualmente por elegir FERGUS Group. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Ameena

2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 4일
Dear Ameena, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Fan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Customer Experience 님, 2024년 2월 18일
Dear Fan, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 4일
Dear Michael, Thank you so much for taking time to share your opinion with us on Hoteles.com. It gives us great pleasure to learn about your wonderful experience at our tent Torremolinos and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Dale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean great price and location just a little noisy between rooms but after all people are on holidays for different reasons.
2023년 12월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Dale, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive comments regarding the soundproof insulation of the rooms to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group.We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards and best wishes for 2024,Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Arsi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Someone had smoked in the first room but we got another one which was even better. Service was really superb and they had unlimited brunch buffet from 8:00 to 13:30 which was great probably. For vegan not so much, but 10x better than the typical continental breakfast in Spain, France etc. 😀
2023년 12월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 1월 4일
Dear Arsi, Thank you very much for your valuable feedback and your kind words about our tent Torremolinos. We are very glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the preparation of the room for new guests along with the vegan offer in the restaurant, we have already noted them down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 - 괜찮아요

Mervi

가족 여행
2023년 12월에 8박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Mervi, Thank you very much for your stay with us and your valuable review of our tent Torremolinos. We do appreciate both positive and constructive comments, therefore your satisfaction rating be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home. Looking forward to seeing you again in the future to show you the improvements made. Kind regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

2/10 - 너무 별로예요

Craig

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Tent Torremolinos
2023년 12월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Craig, Thanks for your stay with us and your valuable feedback on our tent Torremolinos. We are concerned to read of the deep disappointment you experienced with our hotel. Please accept our sincere apologies for your experience. Be certain that we will share your feedback with our Management team to ensure we focus on improving our offering. Kind regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Niran

2023년 12월에 14박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Niran, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your positive experience at our tent Torremolinos and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Kind regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Preya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
The hotel was pristine clean & room was very comfortable. The gym is nice and in the summer, the outdoor pool and sun loungers would be lovely! Staff are super friendly and helpful. 12noon checkout and brunch until 1:30pm is ideal. Great location near town centre and 10-15 min walk from beach. I’d book again in a heartbeat!
2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Preya, Thank you for taking the time to leave your opinion about our tent Torremolinos and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to Málaga. Kindest regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Samy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Samy, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had such an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 - 괜찮아요

Christopher 님, London

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s okay for a night stay
2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Christopher, Thank you very much for your stay with us and your valuable review of our tent Torremolinos. We do appreciate both positive and constructive comments, therefore your  constructive rating will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home.Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tent is a beautiful hotel, in a great location, the hotel is extremely clean and well maintained . Our room 211 was a twin room , the beds are so comfortable, nice bathroom with shower over a bath ( I love a bath ) . The brunch is really nice with lots of options on a buffet style.
2023년 12월에 2박 숙박함
답변 제공: Customer Experience 님, 2024년 2월 3일
Dear Kelly, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Patrick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Sehr geehrter Patrick, vielen Dank für die Zeit, die Sie genutzt haben, um unseren tent Torremolinos zu bewerten sowie für Ihre weitere Empfehlung. Wir freuen uns sehr, dass Ihr Aufenthalt angenehm war und hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen vom gesamten Team und wünschen Ihnen ein frohes 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern stylish hotel.
First impressions - I was very pleasantly surprised by the hotel lobby area which had a very relaxing atmosphere with stylish decor, comfy seating area and a bar . I booked a solo room and had expected it be a bit pokey. However I was pleased to find my room was very spacious with three beds and a balcony. I assume I had been given an upgrade so that was much appreciated . Included in the price was brunch. I'm not a big breakfast fan so found the extended time until 1pm (I think) to the buffet brunch was a bonus. Plenty of pastries, fresh fruit and cooked options which all looked very appetising. I only managed a coffee and croissant. The pool and sunbed area is well shaded by the hotel and surrounding buildings which I actually preferred to cooking in the sun. There is another area with sunloungers, up some stairs, still close to the pool that is in the full sun. I would definitely stay again .
2023년 10월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Thomas, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good food
2023년 12월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Fernando, Thank you very much for your holiday choice and your positive rating on the tent Torremolinos. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 - 괜찮아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Gorgeous but paper thin walls so no sleep
Great hotel, so modern and decorated beautifully but the noise at night was horrendous as walls must be paper thin. This is why is put comfort score as low because i rarely slept. Also in the days the music from the bar was booming but not always anyone there!
2023년 10월에 7박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Kelly, Thank you for taking the time to submit your feedback in respect of your stay with us at our tent Torremolinos. We are glad to know that you liked our hotel. Be assured we have noted your constructive comments about the soundproof insulation of the rooms along with the volume of the music around the bar area which have been duly reported to our Management team to look into it. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Benito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena elección.
Hotel recientemente reformado, ubicado cerca del centro del pueblo, buen desayuno, personal amable y atento. Tiene zonas comunes muy amplias donde puedes llevar tu propia comida adquirida en otros establecimientos. Maquinas de snack, bebidas y café de pago. Aunque tiene parking de piso, se puede estacionar en la calle no muy lejos del hotel. Deben reparar algunas cuestiones estéticas en pasillos de planta y habitaciones.
2023년 12월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Estimado Benito, Le agradecemos que haya dedicado unos minutos a compartir su experiencia en nuestro establecimiento tent Torremolinos con nosotros. Nos complace saber que ha disfrutado de su estancia en nuestra compañía y que nuestros servicios han sido de su agrado. Permítanos informarle que hemos tomado buena nota de sus propuestas en cuanto a la mejora de nuestras instalaciones y servicios, muy especialmente en cuanto al aspecto de los pasillos de planta y ciertas habitaciones, y le haremos llegar copia a la Dirección para introducir las mejoras necesarias.La Dirección del hotel y todo el equipo le agradecen sus comentarios, esperamos volver a verles pronto. Gracias igualmente por elegir FERGUS Group. Un cordial saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 - 괜찮아요

Maria

Goed voor 1 nacht
2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Maria, Thank you very much for your stay with us and your valuable review of our tent Torremolinos. We do appreciate both positive and constructive comments, therefore your satisfaction rating will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home.Looking forward to seeing you again in the future. Kind regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Domingo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Estimado Domingo, Gracias por dedicarle unos minutos de su tiempo a dejar su opinión sobre nuestro tent Torremolinos tras su estancia con nosotros. Nos alegra haber estado a la altura de sus expectativas en cuanto a servicio y comodidad de nuestras instalaciones. Valoraciones como estas animan a todo el equipo que formamos parte del hotel a seguir trabajando en la misma dirección. Gracias igualmente por elegir FERGUS Group.Esperamos recibirle de nuevo con motivo de su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Marion

2023년 11월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Marion, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Stefan, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us.Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Christina, Thank you for taking the time to submit your feedback in respect of your stay with us at our tent Torremolinos. We are delighted that you enjoyed your stay and appreciate your excellent rating. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

6/10 - 괜찮아요

MOTAZ

가족 여행
2023년 11월에 9박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear MOTAZ, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was satisfactory on the whole. Your rating on our different sections has been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. We would love to welcome you back in the future to show you the improvements made. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Eva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Återkommer
Bra frukost / brunch och bra läge
2023년 12월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 30일
Dear Eva, Thank you very much for choosing our place for your holidays and the positive review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards and best wishes for 2024, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is ideally situated a 10 minute drive from the airport, 5 minute walk from the old town (lots of restaurants and shops), and 15 minute walk from the beach. The hotel's free breakfast/brunch has a great selection of foods available from 8am to 1pm. The hotel is very clean and the staff is excellent. There is plenty of free parking around the hotel. Unfortunately the hotel rooms are not sound proofed... You can hear everything in the hallway, the room next door, and room above. Bring earplugs!
2023년 11월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Debbie, Thank you very much for your valuable feedback and your kind words about our tent Torremolinos. We are glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. We really appreciate your constructive comments regarding the soundproof insulation of our rooms, we have already noted them down and informed our Management for consideration. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the mainland. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

8/10 - 좋아요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Good value for money
2023년 11월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Paula, Thank you for taking the time to leave your opinion about our tent Torremolinos and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to Andalucía. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS

10/10 - 훌륭해요

Sverker

2023년 11월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 12월 19일
Dear Sverker, Thank you kindly for your excellent feedback regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS