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빙치 셀레치온 알레이사 여행 후기

5 out of 5
빙치 셀레치온 알레이사
Av. Antonio Machado, 57, Benalmádena, Malaga

이용 후기

10

최고예요

평점 10 - 훌륭해요. 450개 이용 후기 중 422개" "
평점 8 - 좋아요. 450개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 450개 이용 후기 중 0개" "
평점 4 - 별로예요. 450개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 450개 이용 후기 중 0개" "

10/10

청결 상태

10/10

직원 및 서비스

9.8/10

편의 시설/서비스

10/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sue Hun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I highly recommend to who want to see the beautiful sun rise beach I especially liked the welcome drink and food.
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

YOUNGSUN 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 좋았던 호텔
서비스가 훌륭하고 방이 아름답고 편안했습니다

10/10 - 훌륭해요

Ante

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Personal war sehr sehr sehr freundlich!!!
2024년 3월에 5박 숙박함
답변 제공: Sophie Lobato Front Office Manager 님, 2024년 3월 24일
Lieber gast,Das ist wunderbar zu hören! Wir freuen uns sehr darüber, dass Sie unser Personal als äußerst freundlich empfunden haben. Unser Team setzt alles daran, unseren Gästen den bestmöglichen Service zu bieten. Vielen Dank für Ihr positives Feedback, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenSophie LobatoFront Office Manager

10/10 - 훌륭해요

Sameer 님, Mill Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location to relax and super service
2024년 2월에 2박 숙박함
답변 제공: Lidia Barranco, Assistant Front Office Manager 님, 2024년 2월 28일
Dear Sameer, Thank you for choosing us for your stay.We're thrilled to hear that you enjoyed your stay with us! Our location is indeed perfect for relaxation, and we're delighted that our service met your expectations.We would love to welcome you back for another memorable experience. My best regards, Lidia BarrancoAssistant Front Office Manager

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was without a doubt the best hotel I have ever stayed in. Excellent room, excellent restaurant, excellent staff and service, excellent facilities and they even had the rare excellent free breakfast that was a real breakfast. Highly recommend and look forward to staying at one of the sister hotels in Seville next year.
2024년 2월에 1박 숙박함
답변 제공: Lidia Barranco, Assistant Front Office Manager 님, 2024년 2월 28일
Dear William,Thank you so much for your glowing review! We're thrilled to hear that your stay with us was such a standout experience. Providing excellent service, facilities, and a delicious breakfast are all top priorities for us. We are looking forward to welcoming you back next year, and we're sure you'll love our sister hotel in Seville just as much. My best regards, Lidia BarrancoAssistant Front Office Manager

10/10 - 훌륭해요

michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room
2024년 2월에 5박 숙박함
답변 제공: Lidia Barranco, Assistant Front Office Manager 님, 2024년 2월 24일
Dear michael,Thank you so much for your feedback. We are delighted to hear that you had a fantastic stay at our hotel and that you rated us 5 out of 5. It means the world to us to know that you enjoyed your experience with us. We strive to provide exceptional service and comfort to all our guests.Thank you once again for choosing our hotel and we hope to welcome you in the near future.My best regards, Lidia BarrancoAssistant Front Office Manager

8/10 - 좋아요

Christof

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gutes Restaurant mit perfektem Service. Personal an der Rezeption eher mittelmäßig. Keine Fremdsprachenkenntnisse außer Englisch. Gästebetreuung nicht vorhanden. Das Hotel ist zu sehr auf Gäste aus UK fixiert. Schade
2024년 2월에 14박 숙박함
답변 제공: Maria Montaño (Rooms Division Manager) 님, 2024년 2월 18일
Sehr geehrter Herr Christofvielen Dank für Ihre Kommentare zu Ihrem Aufenthalt.Es freut uns zu hören, dass Sie einen positiven Aufenthalt hatten.Was die Sprachen unseres Teams betrifft, so möchte ich Ihnen mitteilen, dass wir alle Englisch, Französisch, Deutsch, Italienisch, Polnisch und Spanisch sprechen.Wir bieten auch Chromecast in den Zimmern, so dass Sie jede Anwendung von Ihrem Telefon auf den Bildschirm im Zimmer werfen können.Sehr geehrter Herrvielen Dank für Ihre Kommentare zu Ihrem Aufenthalt.Es freut uns zu hören, dass Sie einen positiven Aufenthalt hatten.Was die Sprachen unseres Teams betrifft, so möchte ich Ihnen mitteilen, dass wir alle Englisch, Französisch, Deutsch, Italienisch, Polnisch und Spanisch sprechen.Wir bieten auch Chromecast in den Zimmern, so dass Sie jede Anwendung von Ihrem Telefon auf den Bildschirm im Zimmer werfen können.Wir freuen uns darauf, Sie bald wieder zu sehen.

10/10 - 훌륭해요

Mina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a delightful stay at the hotel in Malaga. The staff was exceptionally friendly and helpful, making the experience truly enjoyable. The food was outstanding. However, the non-soundproofed rooms were a downside, as noise from neighboring rooms, particularly the sound of moving chairs, was a constant disturbance. Despite this, the overall experience was fantastic due to the exceptional service and delightful cuisine.
2024년 1월에 9박 숙박함
답변 제공: Sophie Lobato 님, 2024년 2월 7일
Dear Mina,Thank you for sharing your recent experience at our hotel in Malaga. We're thrilled to hear that you had a delightful stay and that our friendly and helpful staff contributed to making your experience truly enjoyable. It's fantastic to know that you found our cuisine outstanding – we always strive to offer the best culinary experience to our guests.We sincerely apologize for any inconvenience caused by the noise from neighboring rooms. We understand how disruptive this can be and will certainly look into ways to mitigate such disturbances in the future.Your feedback is invaluable to us, and we're grateful for the opportunity to improve. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

ODELIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Sophie Lobato 님, 2024년 2월 7일
Dear Odelia, Thank you very much for your great rating through Expedia.We hope to welcome you back in a not too distant future.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

daniel

좋아요: 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Felipe Rubio Guest Relations Department 님, 2024년 1월 27일
Dear Daniel,Thank you for rating your stay at our hotel.We hope to welcome you back in the future!Best regards,

10/10 - 훌륭해요

Guy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Felipe Rubio Guest Relations Department 님, 2024년 1월 27일
Dear Guy, Thank you for rating your most recent experience at Vincci Selección Aleysa.We hope to welcome you back soon!Best regards,

10/10 - 훌륭해요

Garin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My girlfriend and I only had two nights here, but it still exceeded our expectations. The young guy on the front desk Borja I think his name was; he welcomed and briefed us upon arrival and was outstanding, really made us feel welcomed. We had the room facing the ocean grass level next to the outdoor spa. Very clean and tidy. The spa welcomed and guided us through the various stages of treatments and she was very polite, I could have dosed off in there all day. We didn’t stay in for lunch or dinner but the breakfast was excellent, anything you want pretty much, all nicely laid out and also a menu to choose from with top quality ingredients. Overall a very good experience. We are all quick to complain about poor services, so I thought this hotel definitely deserved some praise. Would definitely stay here again.
2023년 12월에 2박 숙박함
답변 제공: Lidia Barranco, Guest Relations Department 님, 2024년 1월 28일
Dear Mr Garin, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your stay exceeded expectations. It's great to know that our colleague Borja at the front desk made you feel welcomed and provided outstanding service. He will be very proud to hear that. We're also delighted that you enjoyed your room facing the sea, the spa, and the excellent variety for breakfast. Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another fantastic stay in the near future!My best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Äärimmäisen korkeaa laatua
Ehdottomasti viiden tähtensä arvoinen huippuhotelli. Eikä ainoastaan puitteiltaan, vaan hengeltään ja henkilökunnaltaan. Aleysassa tuli oikeasti tunne, että siellä välitetään vieraista. Todella vahva suositus etenkin lapsiperheille. On ehdottomasti hintansa väärti ja tämän alueen harvinainen helmi. Mikäli jotakin kritisoitavaa on pakko etsimällä etsiä, niin kuntosali on makuuni liian pieni. Mutta sen kuittaa kaikki muut upeat puitteet ja etenkin se asiakaspalvelu. Se oli todella laadukasta ja aitoa. Mennään aivan varmasti kyseiseen hotelliin uudestaankin.
2023년 12월에 7박 숙박함
답변 제공: Lidia Barranco Guest Relations Department 님, 2023년 12월 28일
Dear guest, Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel worthy of its five stars, not just in appearance but also in spirit and service. It's heartening to know that you felt well taken care of at Aleysa.We appreciate your strong recommendation. It's fantastic to learn that you found the experience worthwhile and consider our hotel a rare gem in the area. We also would like to inform you that we work with a bigger gym just across the road where you could do some sport with a voucher given at the Reception.Thank you for acknowledging the high quality and authenticity of our service. We look forward to welcoming you back to our hotel, and we'll strive to make your next stay even more memorable.May we take this opportunity to wish you a lovely and a Happy New Year 2024.Our warmest regards, Lidia BarrancoGuest Relations Department

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4th visit.
Fourth time we stayed here, magnificent hotel, staff treat everyone as family. Service is outstanding, they do the little things very well.
2023년 12월에 4박 숙박함
답변 제공: Lidia Barranco Guest Relations Department 님, 2023년 12월 24일
Dear Mrs Wayne,Thank you for choosing Vincci Selección Aleysa once more time for your stay in Benalmádena and for taking your time to share your experience.We are very proud of your nice feedback and good rating. It is very important to us!We look forward to welcome you back in a near future.May I take this opportunity to wish you Merry Christmas and a Happy New Year.Kind regards,Lidia BarrancoGuest Relations Department

10/10 - 훌륭해요

Johannes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Sophie Lobato 님, 2024년 2월 7일
Dear Johannes, Thank you very much for your great rating through Expedia.We hope to welcome you back in a not too distant future.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles Hotel mit Meersicht und Top-Service.
Tolles Hotel, schöne Lage mit Sicht aufs Meer, sehr freundliches Personal. Gutes Essen im Restaurant. Wir kommen gerne wieder!
2023년 11월에 7박 숙박함
답변 제공: Sophie Lobato 님, 2023년 12월 10일
Dear Martin,First of all, we would like to thank you on behalf of the Hotel Vincci Selección Aleysa for having chosen us to spend your stay in our hotel.We would also like to thank you for your kind message though Expedia. Your evaluations are very important for us, so that we can continue to improve constantly. Seeing that you had a positive experience in our hotel is our greatest satisfaction, and the reason why we do our jobs each day.Its lovely to know you are already thinking of returning! We would be delighted to welcome you again.May we take this opportunity to wish you a Meery Christmas and a very Happy New Year!Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful everything will be back
2023년 10월에 6박 숙박함
답변 제공: Sophie Lobato 님, 2023년 10월 29일
Dear guest, Thank you very much for choosing Vincci Aleysa 5* for your stay in Benalmádena and for sharing your beautiful picture of our terrace with future travellers of Expedia! This is a great way for future guests to get to know us.We are pleased to read you will be back, we will be waiting for you to help you have another wonderful stay!We remain at your entire disposal for any further information you may request.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis of calm in a lovely spot
Fabulous staff and lovely rooms.
2023년 10월에 2박 숙박함
답변 제공: Sophie Lobato 님, 2023년 10월 29일
Dear guest, Thank you for choosing Vincci Selección Aleysa for your stay in Benalmádena.We are so pleased to know you found a hotel an oasis of calm in a lovely spot, we could not define it better.We hope to welcome you back soon.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Einar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Sophie Lobato 님, 2023년 10월 29일
Dear guest, Thank you for saring your great rating on Expedia!We hope to welcome you back soon.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un hotel espectacular. La habitacion grande, espaciosa y con todo lo necesario y mas. El hotel maravilloso. El persoanl muy atento y educado. Un hotel para repetir
2023년 10월에 2박 숙박함
답변 제공: Sophie Lobato 님, 2023년 10월 29일
Estimado huésped, Muchísimas gracias por elegir Vincci Aleysa para su estancia en la Costa del Sol.Nos alegra enormemente leet que han disfrutado mucho de su estancia y desean repetir. Esperamos que así sea, aquí les esperamos para volver a sorprenderles y hacer de su estancia un momento único.Saludos, Sophie LobatoJefa de Recepción

10/10 - 훌륭해요

k

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heaven on earth.
One of the best hotels we have ever stayed in. Garden room was fantastic Wonderful spa pool Great breakfast This place is heaven on earth
Garden area stunning
2023년 10월에 4박 숙박함
답변 제공: Sophie Lobato 님, 2023년 10월 13일
Dear guest, First of all, we would like to thank you on behalf of the Hotel Vincci Selección Aleysa for having chosen us to spend your stay in our hotel.We would also like to thank you for such a wonderful review on Expedia. Your evaluations are very important for us, so that we can continue to improve constantly, reading that you found the hotel a heaven on earth makes us really proud and happy for the service we provide.We remain at your disposal for anything you need, and would be delighted to welcome you again, hopefully in a not too distant future.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bedste hotel på denne del af kysten
Hyggeligt luksus hotel, god placering venlig personale. Diskret luksus, dejlig mad flotte rummelige værelser, rent og pænt. Hyggeligt. Dejlig placering og udsigt
2023년 9월에 3박 숙박함
답변 제공: Lidia Barranco, Guest Relations Department 님, 2023년 10월 7일
Dear Mr Ivan,Thank you for your nice feedback! We're delighted to hear that you enjoyed our discreet luxury and the beautiful views from our location. We hope to welcome you back soon for another memorable stay!My best regards,

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Sophie Lobato 님, 2023년 10월 29일
Dear guest, Thank you for choosing Vincci Selección Aleysa for your stay in Benalmádena and thank you for such a great rating on Expedia!We are delighted to know you enjoyed your stay and we hope to welcome you back in a not too distant future,Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Raneesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent stay at Vincci Selección Aleysa!! Personnel and the accomodation really enable you to have a very nice and peaceful time. Peaceful whilst still on the boulevard and close to shops and restaurants. The hotel restaurant has good food, nice wines and variety. Amazing view on the sea from the terrace and restaurant. SPA is convenient and spacious. We will certainly go back in the future.
2023년 7월에 10박 숙박함
답변 제공: Felipe Rubio Guest Relations Department 님, 2023년 9월 7일
Dear Raneesh,Thank you so much for your kind and heartfelt words regarding your latest stay at Vincci Selección Aleysa. We are extremely pleased to read that you have enjoyed your holidays which were accompanied by our service and the quality of our cuisine.We are also glad your found our views from the terrace to be amazing and our spa was convinient and spacious.Our entire team is very much looking forward to welcome you back soon!Best regards,

10/10 - 훌륭해요

Nassim

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfektes Hotel
2023년 8월에 5박 숙박함
답변 제공: Lidia Barranco Guest Relations Department 님, 2023년 8월 22일
Dear Mr. Nassim,Thank you for your great feedback and for choosing us for your recent stay in Vincci Seleccion Aleysa 5*.We are very delighted to hear that you had a lovely experience with us at our hotel.We will be more tan happy to welcome you back in the near future.My best regards,

10/10 - 훌륭해요

Sherene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I never write reviews! If I could give this hotel 10/10 I would. This is a must stay at hotel in the middle of Costa Del Sol. We stayed for 6 nights and drove around to see South of Spain. All the staff are amazing, friendly and very helpful. Big thanks to Borja who was very welcoming. He greeted us from the beginning at check in with complimentary drinks as we arrived early and also upgraded our room. I had emailed the hotel after reservations that we are celebrating our anniversary and they responded promptly with romantic options to decorate the room etc. What a treat it was to open our room and see the beautiful decorations and the breathtaking views of the Mediterranean!! The location of the hotel is perfect! On the water and in the center of Binalmedina. With walking distance to restaurants on the beach with fun and family friendly night life. First night at Aleysa / (every Tuesday) there was a dinner with a flamenco show overlooking the sea!!! And it was spectacular!!! A must see! Food and customer service was excellent! Breakfast buffet was good with variety of options, great customer service and again the views were amazing!!
2023년 7월에 6박 숙박함
답변 제공: Sophie Lobato 님, 2023년 8월 17일
Dear Mrs Obeid,Thank you very much for sharing your amazing experience from your recent stay at Aleysa on Expedia, it is such a great way for future travellers to get to know us.Our main and only goal is to reach our guests satisfaction and reading reviews like yours really makes us proud and happy and keeps us motivated to work in the same direction.This memories will stay forever in your heart and we feel that is priceless.We remain at your entire disposal for any further information you may request.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

marisa

2023년 7월에 2박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 7월 28일
Estimada Marisa,¡Muchísimas gracias por dedicar tiempo a puntuar su experiencia con nosotros!Esperamos poder tener el placer de volver a darles la bienvenida muy pronto.Atentamente,

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Expectations exceeded!
Perfect stay over 4 days, staff were excellent, everything exceeded our expectations
2023년 7월에 2박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 7월 28일
Dear Rob,Thank you for the perfect 4-day stay! Our staff was thrilled to read your excellent review. We can't wait to exceed your expectations again in the future.Best regards,

10/10 - 훌륭해요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic staff fantastic hotel.Supurb rooms and hotel area.. Could not rate high enough....other hotels take note..this is how you run a hotel and make guests feel at ease..
2023년 6월에 3박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 7월 9일
Dear John,Thank you so much for your kind words.Our entire team does its best to make the guests feel welcome in their home in Benalmádena.We hope that you visit us the next time you visit the city!Best regards,

10/10 - 훌륭해요

RON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1st Class Hotel.........
Outstanding hotel and staff, very impressed.
2023년 6월에 2박 숙박함
답변 제공: Maria Montaño (Rooms Division Manager) 님, 2023년 6월 28일
Dear RonThank you for your sharing and your positive rating of your stay.We are delighted to know you had a good experience. We are looking forward to welcoming you again soon!

8/10 - 좋아요

D J

2023년 5월에 14박 숙박함
답변 제공: Sophie Lobato 님, 2023년 5월 28일
Dear Mr Mcgonigle,Thank you for your positive rating after your recent stay at Vincci Aleysa.We hope to welcome you back soon.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were so friendly, hotel was so clean, food was great, drinks even better. Will definitely be back.
2023년 4월에 4박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Dear Gerard,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay, including our friendly staff, clean hotel, great food, and drinks. It's fantastic to hear that you plan on returning and we look forward to welcoming you back soon!Best regards,

10/10 - 훌륭해요

Veronica

2023년 4월에 2박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Dear Veronica,Thank you for rating our hotel.We hope to be able to welcome you back in the near future.Best regards,

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Dear Jacob,We appreciate your rating and we hope to be able to welcome you back soon!Best regards,

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Great hotel just don’t stay in room A12
2023년 4월에 1박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Dear Joyce,Thank you for your comments and rating.We have taken note of your dislike for room A12 and we will take it into account for future stays. Perhaps, we can recommend our Superior rooms, which have frontal views to the sea and, we believe, would best meet your expectations.Best regards,

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Voici un hôtel qui méritent définitivement ses 5 étoiles et ce, à tous points de vue. Le personnel est admirablement courtois, serviable, souriant et attentionné. Notre hôtesse, Sophie, parfaitement trilingue nous a accueillis avec un professionnalisme du plus haut niveau. Nous avons l'habitude de fréquenter ce genre d'hôtels de luxe, mais dans le cas présent, Sophie et les autres membres du personnel ont vraiment placé la barre à un niveau supérieur. Le site est de taille modeste, parfaitement situé et agrémenté de nombreux services. Notre chambre duplex avec solarium était purement magique, avec une vue imprenable sur la mer. Le calme a été absolu pendant toute la durée du séjour. Le service de restoration est exceptionnel (merci Pépi, Lola et tous les autres dont j'ai hélas oublié le nom !).
2023년 3월에 3박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Cher Eric,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience dans notre hôtel. Nous sommes ravis de savoir que vous avez passé un excellent séjour parmi nous et que notre personnel a su répondre à toutes vos attentes. Nous sommes particulièrement heureux de lire vos commentaires élogieux sur Sophie ainsi que sur Pépi, Lola et les autres membres du personnel de restauration. Nous transmettrons vos compliments à toute notre équipe, car cela leur donnera une motivation supplémentaire pour continuer à offrir un service exceptionnel à nos clients.Nous sommes ravis que vous ayez apprécié notre emplacement idéal ainsi que notre gamme de services proposés. Nous sommes également ravis de savoir que vous avez apprécié la vue imprenable sur la mer depuis votre chambre duplex avec solarium. Nous sommes fiers d'offrir des hébergements exceptionnels pour tous nos clients, et nous sommes ravis de savoir que vous avez été satisfait de votre choix.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche pour un autre séjour inoubliable.Bien cordialement,

10/10 - 훌륭해요

Pia

2023년 3월에 1박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Dear Pia,Thank you for your rating!Best regards,

10/10 - 훌륭해요

Shui Har Teresa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, friendly and helpful staff. Clean and cosy room. Good choice for breakfast. Will definitely return : )
2023년 3월에 5박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Dear Shui Har Teresa,Thank you for taking the time to share your experience with us. We are glad to hear that you had a pleasant stay and that our staff was friendly and helpful. It's great to know that you found your room to be clean and cosy, and that you enjoyed our breakfast selection. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Thank you for choosing to stay with us.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 5월 11일
Dear Guest,Thank you for your rating!Best regards,

10/10 - 훌륭해요

Einar

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Stefan Julius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Personal war sehr freundlich und alles war einfach perfekt.
2023년 2월에 1박 숙박함
답변 제공: Sophie Lobato 님, 2023년 12월 10일
Dear Mr Julius,First of all, we would like to thank you on behalf of the Hotel Vincci Selección Aleysa for having chosen us to spend your stay in our hotel.We would also like to thank you for your kind message though Expedia. Your evaluations are very important for us, so that we can continue to improve constantly. Seeing that you had a positive experience in our hotel is our greatest satisfaction, and the reason why we do our jobs each day.We remain at your disposal for anything you need, and would be delighted to welcome you again.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

SALVADOR

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La sensacion de bienestar es de lo mejor...
2023년 2월에 1박 숙박함
답변 제공: Felipe Rubio (Departamento de Atención al Huésped) 님, 2023년 2월 19일
Estimado Salvador:Nos complace saber que han disfrutado de su estancia y que hayan podido relajarse en nuestro hotel.Esperamos volver a verles de nuevo muy pronto.Atentamente,

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3rd time at the Aleysa
This is our 3rd time at the Aleysa, the service is always top top class, nothing is too much trouble, all rooms are large, beds huge and super comfy. Breakfast outstanding. I cant fault the hotel.
2023년 1월에 4박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 2월 6일
Dear Wayne,Thank you for your feeback and for keep returning to Vincci Selección Aleysa 5*We are looking forward to the 4th time!Best regards,

10/10 - 훌륭해요

Sung Youl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice hotel in a great location. We stayed in a superior Double Room with see view and it gave fantastic view throughout the day from sun rise to sunset. Staffs were very friendly and the room was very spacious and clean. Definitely recommendable.
2023년 1월에 3박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 2월 6일
Dear Sung Youl,Our team appreaciates your words and your feedback.We are glad to read that you have enjoyed your holidays at our hotel and that you would recommend it to others.We are looking forward to welcome you next time.

10/10 - 훌륭해요

Sunil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 2월 19일
Thank you for your rating!

10/10 - 훌륭해요

Claudio

2023년 1월에 2박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 2월 19일
Thank you for your rating!

10/10 - 훌륭해요

Paul

2023년 1월에 4박 숙박함
답변 제공: Felipe Rubio (Guest Relations Department) 님, 2023년 2월 19일
Thank you for your rating!

10/10 - 훌륭해요

William

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courtesy car
답변 제공: Sophie Lobato 님, 2023년 1월 17일
Dear Mr Ellison, Thank you very much for choosing us for your holiday in Benalmádena and for posting the best evaluation for us on Expedia!We are delighted to know you have highlighted our courtesy car service, which is included in your booking and available for free for our guests.We hope to welcome you back in a not too distant future.Kind regards,Sophie LobatoFront Office Manager

10/10 - 훌륭해요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous staff, going extra mile to make our stay fantastic.
답변 제공: Sophie Lobato 님, 2023년 1월 17일
Dear Mrs Raith,Thank you very much for choosing Vincci Selección Aleysa for your stay in Benalmádena and for taking the time to write such a great review.We are delighted to know that you enjoyed your stay and specially our staffs service.We hope to welcome you back soon in a not too distant future.Kind regards, Sophie LobatoFront Office Manager