2 개의 야외 수영장, 06:00 ~ 18:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

샌디즈 트로피컬 빌리지 여행 후기

4 out of 5
샌디즈 트로피컬 빌리지
Casuarina Road, P.O. Box 68, Malindi

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 78개 이용 후기 중 32개" "
평점 8 - 좋아요. 78개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 10개" "
평점 4 - 별로예요. 78개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 2개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Marife

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Sandies Village is crying out for renovations, especially the bathroom of the villa and the main pool. The hotel is more a 3 stars hotel . But the staff is amazing! Lucy the massage therapist is professional and kind. For the entertainment team Pauline was fun, respectful and wonderful with kids. At the restaurant we enjoyed flavorful meals. George one of the servers went over my expectations helping me to order a pizza for my son . Also the trainers Brown and Peace always served us with big smiles. We had a good time!
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Isaac

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were checked into a room where the AC and fridge were not working. We were moved to another room but the staff only cleaned the room 2 times during our visit and we had to request it to be done. After cleaning we were missing items to include a set of car keys that will require a reprogram of the vehicle. EXPENSIVE!!! The beds are hard as a rock and there are no blankets! The food was good but you can’t even swim in the ocean and the staff had zero sense of urgency to do anything.
2024년 3월에 8박 숙박함

10/10 - 훌륭해요

Amer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service is very good, the employees are super nice and professional. The facility is clean and everyone is very hospitable.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Amer,Greetings from Sandies Tropical Village!Thank you for taking the time to leave us a review. We are thrilled to read that you appreciated our services and our professional staff. Your kind words mean a lot to our team!Warm Regards,

10/10 - 훌륭해요

Kellie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay here! Property is quiet and beautiful. Very fair price! Staff were amazing and friendly.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Kellie,Greetings from Sandies Tropical Village!Thank you so much for staying with us and for taking your time to share your experience with us. We are pleased to read that you had a great stay with us and appreciated our quite and beautiful resorts and our amazing staff. looking forward to welcoming you back soon.Kind Regards,

10/10 - 훌륭해요

chiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Sandies Malindi Dream Garden 님, 2024년 2월 20일
Dear Chiara, Thank you for choosing to stay with us.We appreciate your excellent rating. Looking forward to hosting you again in the near future.

4/10 - 별로예요

andrew

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Sandies is showing its age. Needs a full facelift more than a lick of paint. Buffet food was rather like school dinners. Moved to Dreams Garden after one night which was much better
2023년 12월에 7박 숙박함
답변 제공: Sandies Tropical Village 님, 2024년 1월 15일
Dear Andrew,Thank you for sharing your feedback about your stay at Sandies Tropical Village. We’re sorry to hear that your experience did not meet your expectations. We appreciate your comments regarding the need for renovations and the quality of the buffet food. Your input is invaluable, and we will certainly consider it as we strive to improve our facilities and dining options. We’re glad to hear that you found Sandies Dreams Garden to be a better fit for your needs. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

6/10 - 괜찮아요

George

좋아요: 숙박 시설 상태 및 시설
Check in & check out was a painful long experience. They didn’t have enough towels for our rooms and they said they had an issue at the laundry. English food and inland foods were major. I think at the coast of Malindi there should be more focus on traditional Swahili foods like pilau wali wa mnazi and other awesome delicacies from that region that are in line with their Swahili themed rooms and cottages. I did like the pool. It’s deep enough for advanced swimmers but also shallow enough for children and games. We had stuff encouraging us to join group activities which I think is a great initiative. Generally enjoyed the hospitality and I thought everyone was very kind, friendly and respectful. Be aware of the local touts selling your packages at the beach. Wouldn’t recommend and doesn’t seem safe. Arrange your tours from the hotel or travel apps!!
2023년 12월에 2박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 12월 13일
Dear George,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during the check-in and check-out processes. We understand that these are crucial moments of your stay, and we regret any delays or discomfort caused.We appreciate your understanding regarding the towel shortage, and we want to assure you that we are actively addressing the issue with our laundry services to prevent any recurrence. Guest satisfaction is our top priority, and we are committed to making improvements based on your valuable input.Your suggestion about incorporating more traditional Swahili foods aligns perfectly with the essence of our coastal location. We value your insight and will certainly explore ways to enhance our culinary offerings to provide a more authentic experience for our guests.We are happy to hear that you enjoyed our pool and found it accommodating for both advanced swimmers and children. Our team takes pride in creating a welcoming atmosphere, and we are delighted that you felt encouraged to join group activities during your stay.Your kind words regarding the hospitality and friendliness of our staff are truly appreciated. We will ensure that your positive feedback is shared with the team, as it serves as motivation to continue delivering excellent service.We appreciate your cautionary advice about local touts at the beach and fully endorse arranging tours through the hotel or reputable travel apps for a safer and more secure experience.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable and seamless experience.

8/10 - 좋아요

heather

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Large rooms. Were only there for short stay. didn't get a chance to enjoy the pool or ocean.
2023년 11월에 1박 숙박함
답변 제공: George Odipo 님, 2023년 11월 18일
Dear Heather, Greetings from Sandies Tropical Village and thank you for staying with us. We do appreciate your positive feedback. We look forward to hosting you again in the near future, for you to be able to experience our services and facilities better.

10/10 - 훌륭해요

Cynthia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is resort is huge and very nice staff are remarkable and attention to details always ready to help solve our issues. The hotel could improved on its bathroom which looked abit outdated but everything was working..so still fine.
2023년 9월에 1박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 9월 8일
Hello Cynthia,We are grateful for your wonderful review. It was a pleasure to have you as our guest at our resort and to know that our staff impressed you with their remarkable service and attention to detail. We value your helpful suggestion on updating our bathroom facilities. We are constantly working to improve our service and amenities for our guests. We look forward to welcoming you back soon at our resort.

10/10 - 훌륭해요

Heike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 9월 8일
Hello Heike,Thank you for choosing to stay with us.We appreciate your excellent rating.Looking forward to hosting you again in the near future.

6/10 - 괜찮아요

Peter A

연인과의 여행
A decent way place but much has left to slowly deteriorate in the rooms. Bathrooms need to be refinished. They don’t have enough towels in the property for the pool and your room. You are always waiting for new towels to be made available. A waste of time. Consider bringing your own.
2023년 8월에 3박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 8월 14일
Jambo Peter,Thank you for taking the time to review us on your recent stay. We appreciate your feedback, and we will use it to improve our services and facilities. We apologize for the inconvenience caused by the lack of towels and the condition of the bathrooms. We are working hard to ensure that our guests have a comfortable and enjoyable experience. We hope you will give us another chance to serve you better in the future.

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 7월에 5박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 8월 1일
Hello Samuel,Thank you for your excellent review.We look forward to hosting you again.

4/10 - 별로예요

Marte

2023년 6월에 1박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 6월 16일
Hello Marte,Thank you for taking the time to rate us on your recent stay.We take note of your rating and we seemed to have fallen short of your expectation.We hope to host you again in the near future and promise a more memorable stay.

8/10 - 좋아요

John

2023년 6월에 2박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 6월 13일
Hello John,Thank you for your wonderful rating.We hope you enjoyed our hospitality. Looking forward to hosting you in the near future.

10/10 - 훌륭해요

xareed

2023년 4월에 2박 숙박함
답변 제공: Sandies Tropical Village 님, 2023년 6월 12일
Hello Xareed,Thank you for choosing to stay with us.We appreciate your excellent rating. We hope to host you again in the near future.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good food
2023년 4월에 4박 숙박함
답변 제공: General Manager 님, 2023년 4월 28일
Dear Michael,Thank you so much for staying with us and for taking your time to share your positive comment with us. We really appreciate it! Looking forward to welcoming you back soon.Warm Regards.

10/10 - 훌륭해요

George

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very nice!
2023년 3월에 1박 숙박함
답변 제공: DRK 님, 2023년 3월 9일
Thank you very much for sharing your feedback with us.We look forward to hosting you again in the near future.

8/10 - 좋아요

ROBERTO

2023년 2월에 4박 숙박함
답변 제공: DRK 님, 2023년 3월 9일
Thank you for sharing your feedback with us.Really appreciate and look forward to hosting you again.RegardsDickson

10/10 - 훌륭해요

Larissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Year vacation
I really enjoyed staying at the Sandies Tropical Village. Very relaxing atmosphere, I loved the terrace with a nice and comfy couch where I spent much time reading. Amazing beach party on the New Year eve. Everyone was very friendly and accommodative. I will definitely come back again.
2022년 12월에 5박 숙박함
답변 제공: General Manager 님, 2023년 1월 5일
Dear Larissa,Greetings from Sandies Tropical Village!Thank you so much for staying with us and for the perfect rating. We are glad you enjoyed your stay with us and appreciated our service and staff too, your satisfaction is really important to us and we are happy to read that we have been able to meet your expectations. Looking forward to seeing you soon.Warm Regards,General Manager.

6/10 - 괜찮아요

Esther

단체 여행
Water, soft drink should be part of a meal…WHY charge to the least water??
2022년 10월에 3박 숙박함

8/10 - 좋아요

Angelo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cibo molto buono e vario;personale cordiale e gentile;ragazzi animazione fanno il massimo col poco che hanno a disposizione.Nota negativa sono i corvi molto presenti ed invadenti.
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

JECINTA

2022년 7월에 4박 숙박함
답변 제공: General Manager 님, 2022년 8월 5일
Dear Jecinta, Thank you so much for staying with us and for the perfect rating. We are happy to know that you appreciated our restaurant services and breakfast. As for the WI-FI please advise on which areas you had issues with so we can check with our IT department and act accordingly. Looking forward to seeing you back soon. Warm Regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Stay was ok. But not child friendly especially if u have young kids.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms very of a very low standard nothing has been done for the last decade. We had to shift our rooms two times as no water first then no hot water and then moving to the second room after coming back to the room in the scene I g full of ants and bugs. Very disappointed stay
2022년 4월에 4박 숙박함
답변 제공: General Manager 님, 2022년 4월 26일
Dear Guest, Greetings from Sandies Tropical Village! Thank you so much for staying with us and for taking you time to share your experience with us. We are very sorry to read that we did not meet your expectation especially with the room amenities as our mission is to provide excellent guest experiences, so we are sorry to have let you down. please note we have taken your feedback on board and we will strive to make improvements accordingly. We hope you will give us another chance for a better experience in the near future. Kind Regards,

8/10 - 좋아요

Rochelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 6박 숙박함
답변 제공: General Manager 님, 2022년 4월 26일
Dear Rochelle, Greetings from Sandies Tropical Village! Thank you so much for staying with us and for taking your time to share your review with us. We really appreciate it. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magical place
Magical place
2022년 2월에 2박 숙박함
답변 제공: General Manager 님, 2022년 2월 24일
Dear Guests, Thank so much for staying with us and for sharing your positive feedback with us. We are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. Looking forward to welcoming you back soon. Warm Regards.

10/10 - 훌륭해요

Silvia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vale muito a pena!!!!
Minha estadia com minha amiga foi ótima. O quarto era imenso e bem claro (do jeito que gosto). Era limpo todos os dias. A cama muito grande e bem confortável. Chuveiro ótimo e ar condicionado maravilhoso. A comida muito variada e as atividades na piscina muito divertidas. Gostei também da apresentação de danças típicas que teve no auditório. A praia tem bastante algas mas de manhã cedo e no fim do dia fica ótimo. Super recomendo pois fui muito bem atendida. Comentei que estava comemorando 40 anos de formada e tive ótimas surpresas.
Surpresa na hora do jantar.
Surpresa ao chegar no quarto.
2022년 1월에 7박 숙박함
답변 제공: General Manager 님, 2022년 1월 25일
Dear Silvia, Thank you so much for staying with us and for taking your time to share your positive feedback with us. We are happy to read that you liked our huge rooms, food, animation activities and our staff. We also thank you for recommending our hotel to other travellers. We hope to have you back in the near future and take part in more of your life's celebrations and milestone. Warm Regards,

8/10 - 좋아요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Why should i write a review for expedia when they have been unable to secure a refunf gor me from kenya airways after i paid expedia £800 for flights to kenya in may 2020 that Kenya airways cancelled. Despite hours of on line messaging and phone calls from me with Expedia who i use at least four times a year
2021년 12월에 7박 숙박함
답변 제공: General Manager 님, 2021년 12월 21일
Dear Gary, Thank you so much for staying with us and for rating us. However we are very sorry for the experience you encountered with Kenya airways. Warm Regards,

10/10 - 훌륭해요

jonas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fantastiskt vid stranden
Ett trevligt fräscht hotell vid stranden strax utan för stan. Trevliga loungeområden, poolområden och beach och bra frukost med det mesta man kan önska sig. Trevlig och servceminded personal som är där för att ge dig en bra upplevelse. Bodde vid dreamgarden i ett stort rum med balkong mot poolen. På kvällen kom personal och förberedde inför kvällen. Det enda som inte var ok var badrummet som är mer som en kvarleva från svunnen tid med lutning som gör att duschvattnet rinner ut i hallen nej gör om badrummen till samma standard som allt annat.
2021년 11월에 2박 숙박함
답변 제공: General Manager 님, 2021년 12월 21일
Dear Jonas, Thank you so much for staying with us and for the great review. We are happy to read that you appreciated our services and our friendly staff. Warm Regards,

8/10 - 좋아요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great facility. Service was decent.
2021년 11월에 3박 숙박함
답변 제공: General Manager 님, 2021년 12월 21일
Dear Jared, Thank you so much for staying with us and for taking the time to share your experience with us. We are so pleased to read that you appreciated our decent services. Looking forward to welcoming you back soon. Warm Regards

8/10 - 좋아요

Victor Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen Hotel.
el hotel en general es bastante bueno, la playa es increíble y el desayuno buffet excelente. Por 150 shilling estas en Malindi. Creo que deberían mejorar la conexión al Wifi porque en muchas zonas en realmente pobre.
2021년 10월에 4박 숙박함
답변 제공: GM 님, 2021년 10월 26일
Dear Victor, Thank you so much for staying with us and for taking the time to share your experiences with us. we glad to read that you appreciated good hotel and excellent breakfast buffet. Warm Regards,

8/10 - 좋아요

Abby

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel and food, POOR communication
A friend and I came here for a few days in May 2021. However, we had issues with both Hotels.com and the hotel itself. While we booked Sandies Tropical Village, no one informed us that property was actually closed due to covid, and we were placed in Diamonds Dreams of Africa. While the property was great, the pricing was higher. When we booked we thought we getting all inclusive, but it was actually just breakfast and dinner. The time were restrictive, so for lunch you can choose to eat there out of pocket (about $20 a person) or leave the hotel. We ended up upgrading to the full all-inclusive, but we found that the rate was higher than at Sandies, and that as foreigners, we were charged double what our Kenyan friends had paid. All, not all of the drinks are included, just a list of 4 cocktails, which was fine, but something to note. I was also quoted a different price than my friend; overall, not consistent communication from Hotels.com or Diamonds. While we loved the hotel and the beach, and the amazing food, we would not stay here again because of the lack of communication.
2021년 5월에 4박 숙박함
답변 제공: DKR 님, 2021년 5월 26일
Thank you for the feedback. We really appreciate. We are sorry for the areas where we did not meet your expectations. We have taken note and we promise improvement in those areas. Looking forward to hosting you again in the near future. Thank you Dickson

8/10 - 좋아요

Brigitte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr empfehlenswert
Schönes Hotel direkt am Strand, sehr sauber, Essen sehr gut.Personal sehr zuvorkommend. Am Abend müsste etwas Unterhaltung angeboten werden.
2021년 2월에 1박 숙박함

10/10 - 훌륭해요

Brigitte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hervorragend
2020년 12월에 1박 숙박함
답변 제공: Alexander 님, 2020년 12월 9일
Dear Brigitte, Thank you for staying with us and for rating us. Looking forward to welcome you back soon to the hotel. Warm Regards,

10/10 - 훌륭해요

Brigitte

2020년 10월에 1박 숙박함
답변 제공: Alex 님, 2020년 11월 3일
Dear Brigitte, Thank you for staying with us and for the perfect rating. Looking forward to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. .....................................
2020년 2월에 1박 숙박함
답변 제공: Alexander Zissimatos. 님, 2020년 2월 6일
Dear Guest, Thank you for staying with us and for rating us. We are happy that you appreciated our staff. Warm Regards.

8/10 - 좋아요

Yannic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 5박 숙박함
답변 제공: Alexander Zissimatos 님, 2020년 2월 6일
Dear Yannic, Thank you for staying with us and for the perfect rating. Looking forward to welcome you back to the hotel. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De ligging is uniek. Goed onderhouden prachtige tuinen. Het restaurant die lekkere, gezonde verse maaltijden elke dag op het menu heeft. De kamers kunnen wel een opfrisbeurt gebruiken. Het personeel is zeer vriendelijk. Een probleem wordt adequaat door de managers opgelost.
2019년 11월에 28박 숙박함
답변 제공: General Manager 님, 2019년 12월 30일
Dear Guest, Thank you so much for staying with us and for taking your time to share your positive feedback with us. We are pleased to read you appreciated our services. Looking forward to welcome you back soon to the resort. Warm Regards.

10/10 - 훌륭해요

Brigitte 님, Malindi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Alexander 님, 2019년 9월 12일
Dear Brigitte, Thank you for staying with us and for the perfect rating. Looking forward to welcome you back soon. Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
un Cadre magnifique , le décor est très bien étudié … tenture , boiseries etc... Piscine nettoyée chaque jour, c'est un plus car la plage n'est pas très accueillante , due aux algues et les Beach boys qui vs harcèlent , heureusement il y la sécurité de l'établissement qui veille à ce qu'ils n'accèdent pas à la plage privée ..le personnel est chaleureux et courteois , et la nourriture à dominante Italienne est excellente ..
2019년 8월에 4박 숙박함
답변 제공: Alexander 님, 2019년 8월 28일
Dear Guest, Thank you for staying with us and for taking your time to share your experiences with is. We are glad to read that you appreciated our beautiful setting, clean pool,excellent food, courteous staff and the security personnel. Looking forward to welcome you back soon to the hotel. Warm Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Alexander 님, 2019년 8월 28일
Dear Guest, Thank you so much for the perfect rating. Looking forward to welcome you back soon. Warm Regards

10/10 - 훌륭해요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 7박 숙박함
답변 제공: Alexander Zissimatos 님, 2019년 7월 17일
Dear Anders, Thank you for staying with us and for appreciating our services. Looking forward to welcoming you back soon. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were in excellent condition. Customer service and food was also excellent.
2018년 11월에 3박 숙박함
답변 제공: Alexander Zissimatos 님, 2019년 4월 23일
Dear Guest, Thank you for rating us and for the wonderful comments about excellent rooms, food and customer service. Looking forward to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

Brigitte 님, Malindi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Alexander Zissimatos 님, 2019년 4월 9일
Dear Brigitte, Thank you so much for staying with us and for the perfect rating. Looking forward to welcome you back soon. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het ressort is prachtig gelegen.Aan strand en toch ook mooie tuin met prachtige bomen. Badkamers zijn aan vernieuwing toe. Op de site staan nieuwe maar er zijn nog oude die zéér sober zijn. O.a de onze ;)
2019년 3월에 14박 숙박함
답변 제공: Alexander 님, 2019년 4월 3일
Dear Guest, Thank you for staying with us and for taking your time to share your experiences with us. We are glad you appreciated our beautiful resorts. We also thank you for your kind suggestion about our bathroom;your feedback help us to give our guest excellent services. We hope to welcome you again soon in the hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in was kind of slow but overall loved my stay there. Close to the airport, quiet resort. Wifi signal in the common area is poor. The room was clean, food was awesome and the stuff were helpful if one needed anything. I would recommend this place and would not mind staying there again.
2018년 12월에 3박 숙박함
답변 제공: Alexander Zissimatos 님, 2019년 3월 22일
Dear Anonymous, Thank you for choosing to stay in our hotel and for sharing your experience with us. We are glad to read that the overall stay was good and appreciated our clean rooms, awesome food, our helpful staffs and thank you for recommending our hotel. We apologize for the few things didn't meet your expectations and we hope for another opportunity of welcoming you again in the hotel for a better experience. Warm Regards

8/10 - 좋아요

Carmine Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place on the sea
It was a very pleasant surprise...we enjoyed every moment at Sandies tropical village...food was tasty, staff members great and the location was just perfect...I fully recommend this resort
2018년 12월에 5박 숙박함
답변 제공: Dickson 님, 2018년 12월 19일
Thank you very much for the good comments about us. We really value your trust in us and look forward to host you again in the near future.

10/10 - 훌륭해요

michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toujours envie de vite revenir...
2018년 10월에 9박 숙박함
답변 제공: Dickson 님, 2018년 12월 19일
Thank you for giving us the highest rating. We are proud that you chose our resort as your holiday destination. We look forward to another opportunity to host you again.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vriendeljjk en gezellig hotel
Heerlijk hotel met zeer vriendelijke mensen. Ze regelen alles voor je. Omdat wij al vroeg gingen werken stond zelfs het ontbijt buffet al om 7 uur klaar voor ons!
2018년 10월에 8박 숙박함
답변 제공: Dickson 님, 2018년 10월 25일
Dear Ms. Yvonne, Thank you very much for your positive comments. We really appreciate it and hope to host you in our resort again in the near future. Thanks Dickson

8/10 - 좋아요

Shee 님, Nairobi

좋아요: 청결 상태, 직원 및 서비스
Great service, it was my partner's birthday nd they gave us cake and sang for us during dinner. It was a pleasant surprise. The rooms are a bit old, though despite that we really enjoyed our stay.
2018년 9월에 3박 숙박함
답변 제공: Dickson 님, 2018년 10월 3일
Thank you for the positive comments. We really appreciate your feedback and we hope to host you again in the near future.