테라스/파티오

마르센세스 로사 델 마르 호텔 & 스파 여행 후기

4 out of 5
마르센세스 로사 델 마르 호텔 & 스파
Avenida Ca's Saboners, s/n, Palma Nova, Calvia, Balearic Islands

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 535개 이용 후기 중 247개" "
평점 8 - 좋아요. 535개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 535개 이용 후기 중 51개" "
평점 4 - 별로예요. 535개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 535개 이용 후기 중 2개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
매일매일 새로운 이벤트가 있어서 지루하지 않았음. 숙소도 전반적으로 깨끗한 편임. 수영장은 수질은 그닥 깨끗하지 않았으나 (아마도 극성수기여서 그랬으리라 짐작. 수영장 청소는 매일 했음) 아이들이 잘 놀고 큰 무리는 없었음. 음식도 맛있었음. 단 저녁 식사시 물을 포함한 모든 음료가 유료였는데 좀 비싼편이어서 그것만 조금 아쉬웠음. 바닷가도 가까워서 매일 저녁에 산책 나갔다옴.
2019년 7월에 6박 숙박함
답변 제공: Deputy Manager 님, 2019년 8월 14일
Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. At Mar Hotels Rosa del Mar & Spa we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sara Prego Dieste Deputy Manager - Mar Hotels Rosa del Mar & Spa

10/10 - 훌륭해요

SECHIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족스러운 시간이었습니다
대부분의 손님이 가족 단위로 시설, 서비스, 식사 등 전반적으로 만적스러웠고 특히 가족들이 오면 좋을 듯 렌트카는 이용하지 않았고, 팔마 시내까지는 거리가 좀 있으나 대중교통으로 충분히 다녀올 수 있음(버스로 약 40분) 하프보드로 지냈는데 아침 저녁 매뉴가 변경이 되어서 크게 질리지는 않았고, 음료 가격도 합리적이었음 추천 의사 있음
2019년 7월에 4박 숙박함
답변 제공: Deputy Manager 님, 2019년 7월 28일
Dear Sechin, Thank you very much for sharing this great review of your recent stay at Mar Hotels Rosa del Mar & Spa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Yours faithfully, Sara Prego Dieste Deputy Manager - Mar Hotels Rosa del Mar & Spa

10/10 - 훌륭해요

Chanki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한살 아들과 함께한 가족여행
식사가 잘나왔고 저녁에 아이들과 놀아주는 이벤트가 있어 어린 아들이 너무 즐거워했음. 해변도 가깝고 주변에 마트가 있어서 모든게 편리했음. 아이들이 놀수있는 물놀이 공간이 정말 잘되어 있고 안전요원이 항시 있어서 안심이 됨
2018년 5월에 3박 숙박함

6/10 - 괜찮아요

Saffron

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved the hotel. My son and I went for a week and had a fabulous tome. Would highly recommend and will be back! Thanks you Rosa Del Mar 👍
2024년 4월에 5박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2024년 4월 22일
¡Hola Caroline! Thank you for sharing your feedback on your recent holiday experience among us at MarSenses Rosa del Mar Hotel & Spa. Our main goal being is to ensure we keep on delivering unforgettable holiday experiences to our guests. Also, we’d like to take this chance to thank you for the feedback, as every single input can help us improve and be better, as we believe our guests deserve the best. So, rest assured that your feedback will be taken into consideration. Looking forward to seeing you soon again with us at MarSenses Rosa del Mar Hotel & Spa so we can keep on making amazing, unforgettable and great memories together. It was a pleasure getting to know you and being part of your holiday here in Mallorca.Yours sincerely, OSCARGuest Experience

6/10 - 괜찮아요

GERALDINE

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La qualité du buffet est moyenne et le nombre de places limitées
2024년 4월에 2박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2024년 4월 16일
¡Hola Geraldine! Nous vous remercions d'avoir partagé votre expérience avec nous à l'hôtel MarSenses Rosa del Mar Hotel & Spa, et nous vous remercions pour les commentaires que vous nous avez donnés. Toutes les informations fournies par les clients nous aident à continuer à nous améliorer et à offrir à nos hôtes la meilleure expérience possible. Nous prenons note de vos commentaires et les transmettons aux services concernés. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, OSCARGuest Experience

8/10 - 좋아요

Aswin

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property with nice personnel.
2023년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Plussat ja miinukset
Hotellin sijainti hyvä. Työntekijät mukavia ja auttavia. Hotelli siisti ja hyvin pidetty kunnossa. Miinuksena meluisa ruokailutila, myös äänet kantautui huoneeseen . Illallisen juomatilauksen tekeminen kesti välillä pitkään.
2023년 10월에 9박 숙박함

8/10 - 좋아요

DIANNE

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice hotel in a good location close to beaches, shops and restaurants. Room was spacious with comfortable beds, would have liked some drawer space to store more personal items but plenty of hanging and shelf space available. Sunny balcony with lovely view of the pool and glimpse of the sea too. Bathroom had walk in shower, not sure if it was just our room but the bathroom was a bit dark. Really enjoyed our first visit to Palma Nova and this hotel was a great base. We were bed breakfast and E/M and the food was really nice, something for everyone but depending on what time you go to the restaurant you may have to queue to get a table. Overall this hotel has everything you need for a relaxing comfortable holiday, we liked spending time around the pool and they're are plenty of sunbeds available at any time, water was 'refreshing' lol, great beach within 5minute walk. Had a really nice break in the sun, thank you.
2023년 10월에 5박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 10월 8일
¡Hola Dianne! Thank you so much for taking the time to share your thoughts on your recent stay at our hotel. We are thrilled to hear that you had a great experience overall and that you enjoyed your first visit to Palma Nova.It's wonderful to know that you found our hotel's location convenient, with its proximity to beaches, shops, and restaurants. We appreciate your feedback regarding the room, and we will definitely take your suggestion about additional drawer space into consideration for future improvements. We're pleased to hear that you liked the spaciousness of the room, the comfortable beds, and the sunny balcony with its lovely view.We apologize for any inconvenience you experienced with the bathroom lighting. Your feedback is important to us, and we will look into ensuring that all our rooms are adequately lit.It's great to hear that you enjoyed the food at our hotel. We strive to provide a variety of options to cater to all tastes, and we appreciate your understanding regarding the occasional wait during peak dining times.We are delighted that you found our pool area relaxing and that there were plenty of sunbeds available. Your comment about the "refreshing" water brought a smile to our faces, as we believe a cool dip is essential for a perfect holiday by the pool.Once again, thank you for choosing our hotel for your break in the sun. We hope to have the pleasure of welcoming you back in the future. If you have any more feedback or suggestions, please don't hesitate to reach out to us.Warm regards,OSCAR Guest Experience

8/10 - 좋아요

Elizabeth

2023년 9월에 7박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 10월 3일
¡Hola Elizabeth! Thank you for sharing your feedback on your recent holiday experience among us at MarSenses Rosa del Mar Hotel & Spa. Our main goal being is to ensure we keep on delivering unforgettable holiday experiences to our guests. For that reason, your comments are crucial in this process as they help us keep on improving and making sure your stay is the best one possible.Looking forward to seeing you soon again with us at MarSenses Rosa del Mar Hotel & Spa so we can keep on making amazing, unforgettable and great memories together. This should be our new yearly tradition :-)It was a pleasure getting to meet you and have our chats daily. Yours sincerely, OSCARGuest Experience

6/10 - 괜찮아요

Terry

연인과의 여행
The hotel was ok. We were half board, which was reasonably priced. The choice and quality of food at breakfast and dinner was ok, however most of the food was cold most of the time. Visited early September and there were plenty of sunbeds throughout the day. Staff were freindly.
2023년 9월에 8박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 9월 15일
¡Hola Terry! It is always nice to know that you have returned home with great memories of your holiday and we are very grateful for the time and effort you have put into sharing your personal experience at MarSenses Rosa del Mar Hotel & Spa. We would also like to thank you for your comments, your recommendation of the hotel and for choosing us for your holiday in Mallorca. It is very nice to read that our guests have enjoyed their time on the island to the fullest and that the effort of the whole team has been worthwhile, as your satisfaction is the most important thing for us. We would like to remind you that all the feedback you give us helps us to keep improving with the sole aim of making your next stay the best one yet. Every little detail that can help us to be better is always welcome. Best regards, OSCAR Guest Experience

10/10 - 훌륭해요

Julie

2023년 9월에 7박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 9월 15일
¡Hola Julie! It is always nice to know that you have returned home with great memories of your holiday and we are very grateful for the time and effort you have put into sharing your personal experience at MarSenses Rosa del Mar Hotel & Spa. We would also like to thank you for your comments, your recommendation of the hotel and for choosing us for your holiday in Mallorca. It is very nice to read that our guests have enjoyed their time on the island to the fullest and that the effort of the whole team has been worthwhile, as your satisfaction is the most important thing for us. We would like to remind you that all the feedback you give us helps us to keep improving with the sole aim of making your next stay the best one yet. Every little detail that can help us to be better is always welcome. Best regards, OSCARGuest Experience

6/10 - 괜찮아요

Henrik

좋아요: 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 9월 15일
¡Hola Henrik!It is always nice to know that you have returned home with great memories of your holiday and we are very grateful for the time and effort you have put into sharing your personal experience at MarSenses Rosa del Mar Hotel & Spa. We would also like to thank you for your comments, your recommendation of the hotel and for choosing us for your holiday in Mallorca. It is very nice to read that our guests have enjoyed their time on the island to the fullest and that the effort of the whole team has been worthwhile, as your satisfaction is the most important thing for us. We would like to remind you that all the feedback you give us helps us to keep improving with the sole aim of making your next stay the best one yet. Every little detail that can help us to be better is always welcome. ¡Muchas gracias!

10/10 - 훌륭해요

Elsa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 9월 15일
¡Hola Elsa! It is always nice to know that you have returned home with great memories of your holiday and we are very grateful for the time and effort you have put into sharing your personal experience at MarSenses Rosa del Mar Hotel & Spa. We would also like to thank you for your comments, your recommendation of the hotel and for choosing us for your holiday in Mallorca. It is very nice to read that our guests have enjoyed their time on the island to the fullest and that the effort of the whole team has been worthwhile, as your satisfaction is the most important thing for us. We would like to remind you that all the feedback you give us helps us to keep improving with the sole aim of making your next stay the best one yet. Every little detail that can help us to be better is always welcome. Best regards, OSCAR Guest Experience

8/10 - 좋아요

Aki H

가족 여행
2023년 8월에 7박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 9월 15일
¡Hola Aki! It is always nice to know that you have returned home with great memories of your holiday and we are very grateful for the time and effort you have put into sharing your personal experience at MarSenses Rosa del Mar Hotel & Spa. We would also like to thank you for your comments, your recommendation of the hotel and for choosing us for your holiday in Mallorca. It is very nice to read that our guests have enjoyed their time on the island to the fullest and that the effort of the whole team has been worthwhile, as your satisfaction is the most important thing for us. We would like to remind you that all the feedback you give us helps us to keep improving with the sole aim of making your next stay the best one yet. Every little detail that can help us to be better is always welcome. Best regards, OSCAR Guest Experience

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 6월에 10박 숙박함

10/10 - 훌륭해요

Elizaveta

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir (Familie - Kind 2 Jahre alt) waren eine Woche in diesem Hotel und fanden es wunderbar. Die Zimmer sind groß, modern und sauber. Es gab täglich leckeres und abwechslungsreiches Frühstück und Abendessen (beides Buffet). Beim Frühstück sind Getränke bei der Halbpension inklusive und beim Abendessen muss man die Getränke bezahlen (aber normale Preise). Es gibt zwei Pool Bereiche - einer mit großen Pool und ein Bereich im Miniclub mit Rutschen für die Kleinen. Strandbadetücher werden zur Verfügung gestellt. Das Hotel ist auf Familien ausgerichtet. Es gibt täglich verschiedene Animationen für die Kinder (jedes Alter). Der Strand „Platja de son Maties“ ist nur ca. 4 Minuten Gehweg entfernt und sauber. Es gibt Liegen und Schirme (4,50€ p. Liege und 4,50€ p. Schirm am Tag) Im Ort sind viele Geschäfte (Aldi, Tedi, Deichmann und Klamottemläden) in unmittelbarer Nähe. Restaurants, Wassersportaktivitäten, Fahrradverleih auch eine kleine Partymeile sind im Ort vorhanden. Das Hotel erreicht man auch super mit dem öffentlichen Bus vom Flughafen. Der Bus A11 fährt vom Flughafen ca. 35 Minuten und dann sind es ca 6 min Fußweg (Fahrschein kostet 4,25€ pP. online) Wir können es auf jeden Fall empfehlen und werden wiederkommen.
2023년 6월에 7박 숙박함
답변 제공: OSCAR (Guest Experience) 님, 2023년 8월 28일
¡Hola Elizabeta! Vielen Dank für Ihre positive Bewertung unseres Hotels! Es freut uns sehr zu hören, dass Sie und Ihre Familie eine wunderbare Woche bei uns verbracht haben. Es ist uns wichtig, unseren Gästen einen angenehmen Aufenthalt zu bieten, und Ihr Feedback bestärkt uns darin, dass wir auf dem richtigen Weg sind.Es ist großartig zu hören, dass Sie mit den Zimmern zufrieden waren. Wir legen großen Wert auf Sauberkeit und modernen Komfort, um sicherzustellen, dass sich unsere Gäste wie zu Hause fühlen.Unsere kulinarischen Angebote sind uns besonders wichtig, und es freut uns, dass Sie das tägliche Frühstück und Abendessen genossen haben. Unser Buffet mit abwechslungsreichen Speisen soll sicherstellen, dass für jeden Geschmack etwas dabei ist. Wir schätzen Ihr Lob für unser Preis-Leistungs-Verhältnis bei den Getränken während des Abendessens.Die beiden Poolbereiche, einer für Erwachsene und einer für Kinder, sind definitiv ein Highlight, und es freut uns, dass Ihre Kleinen den Poolbereich im Miniclub mit den Rutschen genießen konnten. Die Bereitstellung von Strandbadetüchern ist ein weiterer Service, den wir gerne zur Verfügung stellen, um Ihren Aufenthalt bequemer zu gestalten.Wir sind stolz darauf, ein familienfreundliches Hotel zu sein, und die täglichen Animationen für Kinder sind eine Möglichkeit, den Aufenthalt für Familien noch unterhaltsamer zu gestalten.Die Nähe zum Strand und die Verfügbarkeit von Liegen und Schirmen sind sicherlich weitere Pluspunkte, die Ihren Urlaub angenehmer gemacht haben.Es ist großartig zu hören, dass Sie die Annehmlichkeiten und Einkaufsmöglichkeiten in der Nähe unseres Hotels genossen haben. Mallorca bietet eine Fülle von Aktivitäten und Möglichkeiten zur Unterhaltung.Vielen Dank auch für den Hinweis auf die Anreise mit dem öffentlichen Bus. Das ist sicherlich hilfreich für zukünftige Gäste.Nochmals vielen Dank für Ihre Bewertung und Ihr positives Feedback. Wir freuen uns darauf, Sie und Ihre Familie in Zukunft erneut bei uns begrüßen zu dürfen. Ihr Wohl liegt uns am Herzen, und es ist uns eine Freude, Ihre Erwartungen zu erfüllen.MFG, OSCAR Guest Experience

8/10 - 좋아요

Miguel 님, Panama

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Conrad

2023년 6월에 9박 숙박함

10/10 - 훌륭해요

Andrea

2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Knut

2022년 10월에 6박 숙박함

10/10 - 훌륭해요

Jonathan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Abbiamo soggiornato in questo hotel a metà ottobre. Posizione ottima per locali vicini e passeggiata sul lungomare e spiaggia, ma allo stesso tempo zona molto tranquilla, adatta a coppie ma anche a famiglie con bambini. Parcheggio privato gratuito. Zona collegata benissimo anche per spostarsi con mezzi pubblici. Piscine per adulti meravigliose, e quelle per bimbi (una anche per bimbi piccoli) veramente fantastiche. Abbiamo scelto la mezza pensione con colazione e cena a buffet, una scelta imbarazzante di piatti che variavano ogni giorno. Tutto il personale veramente gentile e disponibile. Consiglio vivamente, non ve ne pentirete!
2022년 10월에 5박 숙박함
답변 제공: Guest Services / Front Desk Manager 님, 2022년 11월 3일
Buenos días, Jonathan. Gracias por tus motivadoras y bonitas palabras sobre tu estancia en el MarSenses Rosa del Mar Hotel & Spa. Nos complace ver que tus vacaciones en Mallorca fueron un éxito. Siempre es agradable ver que nuestros huéspedes han disfrutado de sus merecidas vacaciones y han podido disfrutar de todas las instalaciones del hotel, así como de todo lo que la zona de alrededor del hotel tiene que ofrecer. Esperamos verte pronto de nuevo con nosotros para poder seguir creando recuerdos inolvidables y momentos irrepetibles juntos. Recibe un enorme abrazo de parte de todo el equipo de MarSenses Rosa del Mar Hotel & Spa. Atentamente, Óscar AloyGuest Services / Front Desk Manager

10/10 - 훌륭해요

Grainne

좋아요: 청결 상태, 객실의 편안함
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Camilla

2022년 9월에 4박 숙박함
답변 제공: Oscar Aloy (Guest Services & Front Desk Manager) 님, 2022년 10월 7일
¡Hola Camilla! Thank you very much for sharing this great review of your recent stay at MarSenses Rosa del Mar Hotel & Spa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once again we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.We do look forward to keep on making amazing memories together. Yours sincerely

8/10 - 좋아요

Tomas

2022년 9월에 5박 숙박함
답변 제공: Oscar Aloy (Guest Services & Front Desk Manager) 님, 2022년 10월 7일
¡Hola Tomas! Thank you very much for sharing this great review of your recent stay at MarSenses Rosa del Mar Hotel & Spa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once again we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.We do look forward to keep on making amazing memories together. Yours sincerely

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 객실의 편안함
Solid 8/10
Lovely hotel really fresh and clean Great splash pool for the kids Rooms are a bit cramped and lacking storage for clothes , also I don’t get the red sinks ? Always looks dirty trying to be a boutique hotel with red decor but doesn’t lend well to a good look Food good but limited selections in my opinion for both breakfast and dinner Charging for water I find strange ,every table Should have water free of charge Entertainment team ok as well all in all a good stay in a nice hotel but could improve on some fronts
2022년 9월에 4박 숙박함
답변 제공: Oscar (Guest Services / Front Desk Manager) 님, 2022년 10월 7일
¡Hola Jason! Thanks for sharing your experience with us. We do appreciate your honest feedback, as it always helps us to keep improving and making sure our guests have the best experience possible. We do regret reading that your stay with us was not the experience you expected and your expectations were not met. Either way, we do appreciate the time you spent writing this feedback and we would love to have you back again with us so we can make the best out of your holidays. Looking forward to having you at the hotel with us again soon.Best regards,

8/10 - 좋아요

Gavin

2022년 8월에 14박 숙박함

8/10 - 좋아요

Grace

2022년 8월에 6박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 31일
Dear Grace,Thank you very much for your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Recomendable
La ubicación es muy buena para las playas cercanas y para tomar el bus. La distribución de las habitaciones es cómoda incluyendo la cocina.
2022년 8월에 5박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 31일
Estimado huésped,gracias por su feedback.

8/10 - 좋아요

Annette

가족 여행
Vacances très bien avec petits enfants
L‘Hôtel etait correcte prix- qualité Petit-déjeuner très copieux de bonne qualité Seul point très négativ les cousins des lits de soleil très sales. À renouveler
2022년 8월에 5박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 27일
Chère Annette,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre MarSenses Rosa, nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous assisteront dans cette démarche. Nous sommes désolés d'apprendre que vous n'avez pas trouvé nos chaises longues propres, nous transmettrons cette information à notre service afin que nous puissions agir immédiatement.Merci encore une fois pour avoir choisi notre hôtel et pour vos critiques constructives dont nous tiendrons compte.

10/10 - 훌륭해요

John

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family hotel, our 3rd visit and never disappoints, fantastic kids club facilities and great staff
2022년 8월에 10박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 27일
Dear John,we are very please that you and your family have enjoyed your stay with us, and we thank you for your feedback.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태
2022년 8월에 7박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 27일
Dear David, thank you for your feedback

8/10 - 좋아요

Hayley

2022년 8월에 7박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 26일
Dear Hayley,thank you very much for your feedback.Have a pleasant day

10/10 - 훌륭해요

Laetitia

2022년 8월에 8박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 23일
Dear LaetitiaFirst and foremost, we would like to thank you for the praising review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa, and are delighted to read that we were able to match your expectations. It's being a real pleasure to have you here and w hope to see you again in a near future.Best regards

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir sind wirklich absolut zufrieden. Als allererstes möchte ich die freundliche und immer unterstützende Kommunikation der/aller Mitarbeiter hervorheben. Das Zimmer war super. Am Pool war es schön und entspannt. Das Essen bei den Mahlzeiten war außerordentlich gut. Wir können es nur empfehlen und machen das auch.
2022년 8월에 5박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 23일
Lieber Thomas,Zunächst möchten wir Ihnen für Ihren wunderbaren Bericht danken, den Sie nach Ihrem kürzlichen Aufenthalt in unserem MarSenses Rosa del Mar Hotel & Spa geteilt haben und wir freuen uns zu lesen, dass es uns gelungen ist, Ihren Urlaubserwartungen entsprochen zu haben.Vielen Dank für Ihre liebenswürdigen Komplimente an unser Team. Es bemüht sich täglich, unseren Gästen das Gefühl zu vermitteln, gut umsorgt zu sein, und ist ohne jeden Zweifel ein Mehrwert unseres Hotels. Wir werden natürlich Ihre lobenden Kommentare an alle weiterleiten, denn sie werden sich sicherlich freuen zu hören, dass ihr Einsatz geschätzt wird.Wir möchten Ihnen nochmals danken, für Ihren Urlaub unser Hotel gewählt zu haben und freuen uns sehr, die Gelegenheit zu bekommen, Sie bald erneut begrüßen zu dürfen.Mit freundlichen GrüßenRicardo AybarGuest Experience – MarSenses Rosa del Mar Hotel & Spa

10/10 - 훌륭해요

ELISE

2022년 8월에 9박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 20일
Dear Elise,We would like to express our gratitude for the score you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at MarSenses Rosa del Mar Hotel & Spa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have you again here in the future.Best regards,

6/10 - 괜찮아요

Antoine 님, St GRATIEN

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
En tant que français j’estime qu’un hôtel 4* doit proposer un buffet petit-déjeuner déjeuner et dîner à la hauteur de ces 4* et non comme une cantine avec des choix variés En plus le SPA était fermé pour cause de Covid alors qu’il est possible de trouver des SPA privés ouverts Je suis déçu et désolé pour votre désinformation car si je réserve un 4* c’est justement pour avoir une prestation supérieure Je demande donc réparation et compensation pour les prestations dont je n’ai pas pu jouir mais qui était comprises dans le prix que j’ai payé J’attends votre réponse
2022년 8월에 7박 숙박함

8/10 - 좋아요

Sofie

2022년 8월에 7박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 16일
We greatly appreciate the time you spent to score your recent experience at MarSenses Rosa del Mar Hotel & Spa we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We look forward to welcoming you back again very soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2022년 8월에 7박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 13일
Dear guest, We would like to thank you for sharing your review on Expedia We are thrilled to read you enjoyed your stay with us. Furthermore, we look forward to seeing you all again soon. Kind regards

8/10 - 좋아요

Christina

2022년 7월에 5박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 8월 13일
Dear James We would like to thank you for sharing your review on Hoteles.com We are thrilled to read you enjoyed your stay with us. Furthermore, we look forward to seeing you all again soon. Kind regards

10/10 - 훌륭해요

Stepanie

단체 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
Riktigt bra, väldigt nöjda.
Det var en riktigt fin vecka, god mat - vi åt både frukost och middagsbuffen och var väldigt nöjda överlag med maten. Rum och hotellet var fint. Trevlig personal, bra poolområde och aktiviteter som skumparty för barnen. Det var uppskattat. Bra läge nära fin strand det och shopping. Tror att det här hotellet kan vara ett av de bästa i området omkring Magaluf/Palma Nova om man reser med barn. Spaet var härligt att gå till när man ville ha lite fritt från solen, barnen fick vara där mellan klockan 10-12, härligt med isvaken att svalka sig i.
2022년 7월에 7박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 7월 30일
Kära Stephanie, Först och främst vill vi tacka dig för den berömmande recension du delade efter ditt senaste besök på vårt MarSenses Rosa del Mar Hotel & Spa, och vi är glada över att läsa att vi kunde motsvara dina förväntningar. Vi är mycket glada att läsa att du gillade rummet vi inkvarterade dig i och att du tyckte att det var rent och bekvämt hela tiden. Vi uppskattar också dina vänliga ord för vår personal, deras vänlighet och hjälpsamhet är utan tvekan en av vårt hotells främsta tillgångar. Vi kommer definitivt att gratulera dem alla å dina vägnar för deras bidrag till ditt välbefinnande medan de vistas bland oss. Dessutom är vi verkligen glada att höra vilken underbar tid din dotter hade tack vare engagemanget och omsorgen från vårt professionella underhållningsteam på MarSenses Rosa del Mar Hotel & Spa. Vi tror att den riktiga semesterkänslan går hand i hand med roligt och underhållande sport- och fritidsaktiviteter är det därför en stor belöning att höra att våra små gäster tog några oförglömliga minnen från sin vistelse bland oss. Sist men inte minst fyller det oss med stolthet att du kan njuta av våra kockars gastronomiska insatser när vi strävar efter att tillfredsställa de många kulinariska önskemålen från våra gäster, och erbjuder de mest utsökta internationella och lokala rätterna. Vi är glada att du gillade din senaste vistelse hos oss. Tack för att du gjorde oss till ditt val av hotell när du besöker området. Vi ser fram emot att välkomna dig tillbaka snart igen.

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 7월에 7박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 7월 24일
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa and are delighted to read that we were able to match your holiday expectations. Again, we thank you for this very kind score of our hotel, and we look forward to serving you again in the future.

8/10 - 좋아요

Nathan

2022년 7월에 4박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 7월 24일
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa and are delighted to read that we were able to match your holiday expectations. Again, we thank you for this very kind score of our hotel, and we look forward to serving you again in the future.

8/10 - 좋아요

Jeffrey

2022년 7월에 4박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 7월 24일
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar Hotel & Spa and are delighted to read that we were able to match your holiday expectations. Again, we thank you for this very kind score of our hotel, and we look forward to serving you again in the future.

8/10 - 좋아요

Rune

가족 여행
좋아요: 객실의 편안함
2022년 6월에 7박 숙박함
답변 제공: Ricardo Aybar Guest Experience 님, 2022년 7월 11일
Dear Rune, Firstly, we would like to thank you for choosing our MarSenses Rosa del Mar Hotel & Spa for your holidays and for the score you shared on Expedia. We hope to see you again in not far future Best regards,

8/10 - 좋아요

Sara

2022년 6월에 6박 숙박함
답변 제공: Ricardo Aybar Guest Experience 님, 2022년 7월 5일
Dear Sara, We greatly appreciate the time you spent to review your recent experience at MarSenses Rosa del Mar Hotel & Spa we always strive to exceed guests' expectations and your score will help our teams reaching that goal. Thank you once again for making us your choice hotel and, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Yours sincerely,

10/10 - 훌륭해요

Göran

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bott här många gånger och alltid lika bra bemötande
2022년 6월에 4박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 6월 27일
Bäste herr Gullstrand, Vi tycker alltid att det är trevligt att läsa att våra gäster åkte hem med fantastiska semesterminnen, och vi är mycket tacksamma för den tid och ansträngning du lagt ner på att dela din personliga upplevelse på vårt MarSenses Rosa del Mar Hotel & Spa med oss och Expedias läsare. Vi uppskattar också dina vänliga ord för vår personal, deras vänlighet och hjälpsamhet är utan tvekan en av vårt hotells främsta tillgångar, vi kommer definitivt att gratulera dem alla å dina vägnar för deras bidrag till ditt välbefinnande medan de vistas bland oss. Än en gång tackar vi dig för att du valde vårt hotell för din semester och ser mycket fram emot att få möjligheten att betjäna dig igen i framtiden. Med vänliga hälsningar

8/10 - 좋아요

Amanda

2022년 6월에 9박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 6월 20일
Dear Amanda, We greatly appreciate the time you spent to review your recent experience in our MarSenses Rosa del Mar. We always strive to exceed guests' expectations, and we value every comment and rating that is shared with us. Therefore, we would have loved to read what would have made your stay with us good. Once again, thank you very much for your time, and we hope to welcome you back soon. Yours sincerely, Ricardo Aybar Guest Experience - MarSenses Rosa del Mar Hotel & Spa

10/10 - 훌륭해요

Andreas

2022년 6월에 7박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 6월 19일
Dear Andreas, We greatly appreciate the time you spent to review your recent experience in our MarSenses Rosa del Mar. We always strive to exceed guests' expectations, and we value every comment and rating that is shared with us. Therefore, we would have loved to read what would have made your stay with us so good. Once again, thank you very much for your time, and we hope to welcome you back soon. Yours sincerely, Ricardo Aybar Guest Experience - MarSenses Rosa del Mar Hotel & Spa

10/10 - 훌륭해요

stephen

좋아요: 객실의 편안함
Great hotel complex with excellent service and good food selection
2022년 6월에 5박 숙박함
답변 제공: Ricardo Aybar 님, 2022년 6월 16일
Dear Stephen Firstly, we would like to thank you for the lovely review you shared following your recent visit to our MarSenses Rosa del Mar and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Looking forward to seeing you again soon. Best regards