Apreciada Irene, Muchísimas gracias por su comentario. Nos complace saber que disfrutó de una excelente estancia en nuestro establecimiento. Estaremos encantados de darle de nuevo la bienvenida.Un cordial saludo, Daniel R.S.azuLinehotels Customer Service

Chère Sophie, En premier lieu, il faut que nous vous remercions pour avoir nous écrit cette merveilleuse opinion sur ce site. Nous sommes heureux de lire que grâce à notre animation, à l'amabilité de notre personnel, la qualité de notre all inclusive et à notre buffet, vous avez profité d'une belle expérience dans notre hôtel. Ce sera un vrai plaisir vous accueillir une nouvelle fois tôt. Cordialement, Daniel R.S.azuLinehotels Customer Service

Dear HPM, Thank you very much for your review. We are delighted to realize that the excellent service provided by our team members left a good impression on you. Every food that is served is passionately cooked according to the quality standards, focusing always on quality and variety. We regret if, despite our efforts, it was not up to your level of expectations. We will take note of your feedback and we will continue doing our best to offer a nice experience to every guest. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Geoffrey, We appreciate that you took a moment to write us your review. It makes us extremely happy to read that you enjoyed our spotless cleaning and the excellent quality of our food selection. Regarding the cockerels, we have already notified this issue to the competent authorities. Please allow us to say that it is very important for us to assure the tranquillity of our establishment and the rest from our guests. We are sorry if, nonetheless, you had any issues with the noise. However, we are pleased to know that our security staff acted immediately. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Chère Adeline, Merci beaucoup pour cette merveilleuse opinion. Nous sommes très heureux de connaître que vous avez profité d'un excellent séjour dans notre hôtel. Ce sera un vrai plaisir vous accueillir une nouvelle fois. Cordialement, Daniel R.S.azuLinehotels Customer Service

Chère Ludivine, Nous sommes désolés si votre séjour dans notre hôtel n’a pas répondu à vos attentes. Afin de garantir que nos clients qui arrivent après la fermeture de notre restaurant puissent profiter de leur dîner, nous laissons préparé une variété de produits. Or, nous vous demandons des excuses si le dîner que nous avons préparé ne vous a pas plu. Quant à la chambre, nous vous avons attribué la chambre correspondant à la catégorie que vous avez réservé. En ce qui concerne le nettoyage, il faut dire que tous nos chambres sont rigoureusement nettoyées en suivant des stricts contrôles de qualité et hygiène. De plus, tout l’équipement de nos chambres répond aux exigences de sécurité nécessaires pour garantir un agréable séjour à nos clients. Or, nous vous demandons nos plus sincères excuses si vous avez eu quelque inconvénient en ce qui concerne l’équipement et nettoyage de la chambre. Nous avons pris note de votre commentaire et nous appliquerons les mesures nécessaires afin d’améliorer notre service. Cordiales salutations, Daniel R.S.azuLinehotels Customer Service

Dear Lino, Thank you very much for this nice review. We are pleased to see that you enjoyed a great stay with us. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Elena, Thank you very much for this nice review. We are extremely happy to realize that you had a great stay with us. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Rachael, Thank you very much for sharing your review on this site. We are very sorry if your stay was not up to your level of expectations. We would be very happy to welcome you again. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Apreciada Grette, En primer lugar, le agradecemos que haya compartido su opinión con el resto de usuarios a través de este portal. Todas nuestras instalaciones y habitaciones se limpian siguiendo estrictos procedimientos en base a altos estándares de calidad e higiene. Sin embargo, le pedimos nuestras más sinceras disculpas si tuvo algún inconveniente con la limpieza durante su estancia.En nuestra página web dispone de una descripción detallada y actualizada sobre el equipamiento incluido en nuestras habitaciones. Por último, nos enorgullece saber que la amabilidad recibida por parte tanto de nuestro equipo de recepción y animación, así como de nuestro equipo de bar, hicieron su estancia mucho más amena. Estaremos encantados de recibirle de nuevo. Un cordial saludo, Daniel R.S.azuLinehotels Customer Service

Chère Khadra, En premier lieu, merci beaucoup pour avoir nous écrit votre opinion. Effectivement, l'hôtel est divisé en deux bâtiments. Nous vous demandons nos plus sincères excuses si vous avez eu quelque inconvénient en concernant notre piscine et l'animation. Or, nous sommes très contents de savoir que l'amabilité de notre personnel vous a plu. Nous espérons vous revoir. Cordialement, Daniel R.S.azuLinehotels Customer Service

Cher Ismail, En premier lieu, nous voudrions vous remercier pour avoir partagé cette merveilleuse opinion. Nous sommes extrêmement heureux de connaître que, grâce à l'excellent travail de tout notre équipe, vous avez profité d'une belle expérience dans notre hôtel. Sans doute, nous les remercierons par son travail. Ce sera un plaisir de vous accueillir une nouvelle fois. Cordialement, Daniel R.S.azuLinehotels Customer Service

Dear Johan, We are deeply sorry if your stay was not as you expected. We hope we can enjoy your company again. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Jacob Norman,We regret that your stay was not up to your level of expectations. All the food served in our buffet is passionately cooked by our chefs, who focus on quality and variety with the aim to provide a nice experience to all our guests. As we understand the importance of the calm in our hotel, every member of our staff does its best to make sure that every guest respects the correct rules of behaviour in the hotel and the rest from other guests. However, we would like to express our sincerest apologies if you had any inconvenience with the noise levels. Every room is comprehensively checked by our staff before providing it to our guests. Nevertheless, we are sorry for this unexpected and punctual technical issue. We have taken note of your feedback and it has been already fixed. Again, we are sorry for the inconveniences caused. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Pauline, We regret that your stay was not up to your level of expectations. However, we would have liked to have more information about the facts that could be improved. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Nina, Thank you very much for your score. We are pleased to realize that you enjoyed a great stay in our hotel. We hope to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

Dear Marianne, Thank you very much for taking your time to write us this nice review. We are pleased to read that you enjoyed the excellent service from our staff, as well as the quality and wide variety of our food selection. For what concerns the air conditioning, we are sorry for this unexpected issue. However, it makes us extremely happy to realize that thanks to the efficient service of our team, you could get a new room with the air conditioning working perfectly.It is strictly forbidden to book sunbeds in our hotel, and our staff is constantly checking that any sunbed is booked. Regarding the noise, please allow us to say that it is very important for us to assure the tranquillity of our establishment and the rest from our guests. We are convinced our staff is very good at his job and is very implicated with this hotel and about the intense effort required.Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Micaellen, Thank you very much for this kind review. We are happy to know that you had a great stay in our hotel. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Cher Nicolas, Premièrement, il faut que nous vous remercions pour avoir consacré une partie de votre temps à nous écrire votre opinion. Nous vous demandons des excuses si la literie n'a pas répondu à vos attentes. Quant au bruit, il faut dire que tout notre équipe est très engagé à l'heure d'assurer la tranquilité et le respect des règles de l'établissement à tous nos clients. En ce qui concerne la nourriture et l'animation, nous regrettons si vous avez eu quelque inconvénient. De toute façon, nous prendrons en considération votre commentaire pour des situations futures. Ce sera un plaisir de vous revoir tôt. Cordialement, Daniel R.S.azuLinehotels Customer Service

Dear Mathis, We are very saddened to read that your stay was not up to your level of expectations. We hope to welcome you again. Best regards, Daniel R.S.azuLinehotels Customer Service

Cher Mchel, Nous voudrions vous remercier pour avoir partagé cette merveilleuse opinion avec tous les usagers. C'est un vrai plaisir de lire que vous avez profité d'un bel séjour. Nous espérons vous accueillir une nouvelle fois tôt. Cordiales salutations, Daniel R.S.azuLinehotels Customer Service

Dear Ekazerina, First of all, we would like to express our gratitude for sharing this review to all the users. We are pleased to see that you enjoyed a nice stay in our hotel. We will continue improving our food offer with the aim to provide the best experience to our guests. We hope to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Tove cathrin, We appreciate that you took your time to write us a review. It makes us extremely happy to read that you enjoyed the excellent service from our team members. As we understand the importance of the calm in the hotel, every member of our staff is very implicated in ensuring that the guests respect the rules of behaviour in the hotel and the rest of our clients. We keep constantly updated every information concerning our rooms. Our team works very hard to ensure a nice holiday to every guest. Nevertheless, there are peak times when the bar is more crowded and the service can be not as efficient as desired. We are sorry if this was an issue during your stay. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Jure, We are very sorry if the room provided was not as you expected. With the aim to make sure that our guests enjoy a nice holiday, we check every room comprehensively. Nonetheless, we would like to express our apologies if the fridge provided was not properly working at the beginning of your stay. We have taken note of your feedback and the measures have been taken in order to prevent it from happening again. Yours sincerely, Daniel R.S.azuLinehtoels Customer Service

Dear Gerald, We would like to express our sincerest apologies if you had any issues concerning the noise from the animals from outside. The competent authorities have been already informed about this issue. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Dario, Thank you very much for sharing your review on this site. On the one hand, we are very happy to read that you enjoyed the quality and wide variety of our all inclusive. On the other hand, we are very saddened to read that the service at the bar was not to your liking. Every member of our staff is well trained on customer service, being their friendliness and efficiency very appreciated by every guest. However, we are sorry if the service provided at the bar was not up to your level of expectations. We will take note of your feedback and we will continue doing our best to offer a remarkable stay to our clients. Best regards, Daniel R.S.azuLinehotels Customer Service

Apreciada Carla, Muchas gracias por dejar constancia de su opinión sobre su estancia en nuestro establecimiento. Esperamos tener el placer de volver a darle la bienvenida de nuevo. Un cordial saludo, Daniel R.S.azuLinehotels Customer Service

Dear Raymond, We appreciate that you write us this nice review about your stay in our hotel. We are delighted to realize that the excellent work done by our housekeeping and the quality of our food offer ensured you a really nice stay. It will be a pleasure to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Mimi, We are deeply sorry to read that your stay was not up to your level of expectations. Our breakfast is composed by a wide variety of quality products. However, we regret that the breakfast was not to your liking. Every room is comprehensively checked before providing it to our guests. Nevertheless, we apologize for the unexpected issue concerning the toilet flush. We do our best to ensure the calm in the hotel. For this purpose, all our team is very implicated and they make sure that every guest respects the hotel rules. For what concerns the room, we keep constantly updated every information related to our rooms and facilities. Lastly, we would like to apologize for the inconvenience caused. We will take note of all your feedback and we will take the right measures to improve our service. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Sara, We would like to express our gratitude for taking your time to write us this wonderful review. We are extremely pleased to learn that you enjoyed our rooms, our spotless cleaning and both our swimming pool facilities as well as our perfect location. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Dear Benjamin, Thank you very much for scoring your stay in our hotel. We are delighted to see that you enjoyed a remarkable experience with us. It will be a pleasure to welcome you again soon. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Dear Roland, We would like to express our gratitude for sharing such a nice review with all the users on this site. It makes us extremely happy to know that you enjoyed a perfect stay in our hotel. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Apreciado Ramón, Muchas gracias por haber valorado su estancia en nuestro establecimiento. Nos sentimos muy satisfechos de saber que disfrutó de una agradable experiencia con nosotros.Será todo un placer darle de nuevo la bienvenida. Un cordial saludo, Daniel R.S.azuLinehotels Customer Service

Cher Patrice, En premier lieu, il faut qu’on vous remercie pour avoir nous écrit votre opinion. En ce qui concerne les coqs, les autorités compétentes ont été déjà notifiées sur cette situation. Nous sommes désolés si vous avez eu quelque inconvénient dans certains aspects de votre séjour. Notre nourriture est caractérisée par une grande variété de produits de qualité. Or, nous continuerons en faisant de notre mieux afin de garantir une agréable expérience à tous nos clients. Ce sera un vrai plaisir vous accueillir une nouvelle fois. Cordiales salutations, Daniel R.S.azuLinehotels Customer Service

Dear Peter, Thank you very much for your kind review. We are delighted to realize that you enjoyed a great stay in our hotel. We hope to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

Chère Adeline, Merci beaucoup pour avoir partagé cette merveilleuse opinion avec tous les usagers. Nous sommes très ravis de savoir que, grâce à l'excellente attention de tout notre personnel vous avez passé un inoubliable séjour. Nous aimerions vous accueillir une nouvelle fois tôt. Cordiales salutations, Daniel R.S.azuLinehotels Customer Service

Sehr geehrte Michelle, Wir freuen uns, dass Sie sich entschieden haben, Ihre Meinung mit uns zu teilen.Unsere Mitarbeiter werden ständig im Kundenservice geschult und verfügen zudem über ausgezeichnete Kommunikationsfähigkeiten. Es tut uns jedoch leid, wenn es bei der Kommunikation zu Unannehmlichkeiten gekommen ist. Wir werden Ihr Feedback für zukünftige Situationen berücksichtigen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen, Daniel R.S.azuLinehotels Customer Service

Dear guest, We appreciate that you decided to write us a review on this site. We feel extremely happy to see that you had a great stay with us. Looking forward to welcome you again soon. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

Sehr geehrte Tamira, Wir möchten uns bei Ihnen bedanken, dass Sie Ihre Meinung mit allen Reisenden hier geteilt haben. Es tut uns sehr leid, dass Ihren Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir hoffen Sie erneut bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Daniel R.S.azuLinehotels Customer Service

Cher Kagné, En premier lieu, il faut que nous vous remerciions pour avoir partagé votre opinion avec tous les usagers. Assurer la tranquilité dans tout notre établissement est une de nos priorités. Pour cette raison, tout notre équipe fait de son mieux afin d'éviter du bruit dans notre hôtel. Or, nous vous demandons des excuses si vous avez eu quelque inconvénient en concernant cet aspect de votre séjour. Nous aimerions vous accueillir une nouvelle fois. Cordialement, Daniel R.S.azuLinehotels Customer Service

Dear Lena, Feedback from our customers is of great importance to us. For this reason, we thank you for writing us your opinion.In order to guarantee a pleasant stay for our clients, all rooms and utensils are cleaned following strict procedures in accordance with the highest quality and hygiene standards. However, we sincerely apologize if the cleaning provided did not meet your expectations.We do our best to avoid long lines at our services. However, there are specific moments where, due to the high influx of clients, the service provided may not be as efficient as desired.Regarding the friendliness of the staff, it is important to mention that our team has shown throughout all these years to have a great commitment to the satisfaction of our clients, being their service very well appreciated by all our guests. For what concerns the equipment of the rooms, you can find detailed information on our website.Finally, we are pleased to see that, despite the previously mentioned inconveniences, you enjoyed the quality of our food and our all-inclusive.We will take note of all your information in order to establish the corresponding measures for future situations.We would like to welcome you again.Best regards, Daniel R.S.azuLinehotels Customer Service

Sehr geehrte Sarah, Vielen Dank für Ihre Meinung. Wir sind sehr glücklich zu wissen, dass Sie einen ausgezeichneten Aufenthalt bei uns hatten. Wir hoffen, Sie in Zukunft wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Daniel R.S.azuLinehotels Customer Service

Dear Mandy, We would like to thank you for writing us your review. It makes us extremely happy to read that you enjoyed our hotel as well as our food selection.All our staff do great efforts to avoid any noise in the hotel, as keeping the tranquility is one of our priorities. Nevertheless, we are sorry if you had any issues with the noise during your stay. We hope to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

Chère Lena, Merci beaucoup pour votre agréable commentaire. C'est un vrai plaisir pour nous de connaître que grâce à notre merveilleux emplacement et l'excellent service de tout notre personnel vous avez profité de belles vacances dans notre hôtel. Nous aimerions vous accueillir une nouvelle fois. Cordialement, Daniel R.S.,azuLinehotels Customer Service

Sehr geehrte Pernilla, Wir freuen uns, dass Sie uns Ihre Meinung mitteilen.Einerseits freuen wir uns, dass unsere privilegierte Lage und die Vielfalt unseres gastronomischen Angebots für einen angenehmen Aufenthalt gesorgt haben.Andererseits bedauern wir den Verlust Ihres Passes. Um solche Situationen zu vermeiden, haben wir in jedem unserer Zimmer einen Mietsafe.Bezüglich des Lärms der Hähne ist zu beachten, dass die zuständigen Behörden ordnungsgemäß über diese Situation informiert wurden.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen, Daniel R.S.azuLinehotels Customer Service

Dear Rafaela, First of all, we would like to thank you for taking your time to share your review with all the users. All the competent authorities have been notified about the issue with the roosters. However, we apologize for the inconvenience suffered. We hope to welcome you again. Best regards, Daniel R.S., azuLinehotels Customer Service

Dear Sina, We appreciate that you took your time to score your stay in our hotel. We are really happy to see that you had a great stay with us. We hope to welcome you again. Kind regards, Daniel R.S.azuLinehotels Customer Service

Dear Gary, We would like to express our gratitude for your score. We are delighted to see that you enjoyed an excellent stay in our hotel. Looking forward to welcome you again soon. Yours sincerely, Daniel R.S.azuLinehotels Customer Service