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카보트 포옌사 파크 스파 - 패밀리 리조트 여행 후기

4 out of 5
카보트 포옌사 파크 스파 - 패밀리 리조트
Carrer de Bot, Puerto de Pollensa, Pollensa, Mallorca

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 205개 이용 후기 중 60개" "
평점 8 - 좋아요. 205개 이용 후기 중 82개" "
평점 6 - 괜찮아요. 205개 이용 후기 중 47개" "
평점 4 - 별로예요. 205개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 205개 이용 후기 중 5개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Brent

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great base and facilities for cycling holidays
2024년 4월에 7박 숙박함

8/10 - 좋아요

Stefanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Freundliches Personal Gute Betten für spanische Verhältnisse Massagen wirklich super

10/10 - 훌륭해요

Daniel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was ideal for families with good all round facilities including a lovely small water park which is all that is needed. We were just B&B as this suited us, food was great and staff always very helpful. The rooms were cleaned each day to a very good standard, all in all a very good value hotel in a perfect location very near to a beautiful beach
2023년 7월에 7박 숙박함
답변 제공: Cabot Pollensa Park Spa **** team. 님, 2023년 8월 15일
Dear Martin,It was a pleasure to welcome you to Cabot Pollensa Park Hotel & Spa. I am delighted to learn that your experience exceeded your expectations as shown in your feedback Your kind and complimentary words about all the team are greatly appreciated and it was a joy for me to share them with everyoneWe would be honoured to welcome you back and create more exceptional memories together.Kind regards,Cabot Pollensa Park Spa **** team

6/10 - 괜찮아요

Åsa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I liked the location of the hotel close to the beach and nice stroll into the centre. The hotel ran out of hot water 3 nights out of 6 so the showers were a bit cold. The ventilation in the rooms need approving since it was quite damp.
2023년 7월에 6박 숙박함
답변 제공: Cabot Pollensa Park Spa **** team. 님, 2023년 7월 12일
Dear guest,thank you so much for your comment on your recent holiday with us. We are pleased to know that you enjoyed your stay and our location. We take note your suggestions and well review it, in order to improve our guest experience.Look forward to welcoming you again.Our best regards,Cabot Pollensa Park Spa **** Team

10/10 - 훌륭해요

Juan Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay overall, family hotel with many kids.
2023년 6월에 3박 숙박함
답변 제공: Cabot Pollensa Park Spa **** Team 님, 2023년 6월 22일
Dear Juan Antonio,We greatly appreciate the time you spent to share your feedback on your family holiday in Cabot Pollensa Park Spa.It is very rewarding to read that our guests have enjoyed their holidays among us.We hope to welcome you back soon.Kind Regards,Cabot Pollensa Park Spa **** Team

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I chose this family/spa hotel as I am a solo traveller (female) and was looking for a relaxing stay where I would feel safe and that is exactly what I got. The staff were all extremely friendly and professional. The whole hotel was very clean. The entertainment, particilarly on the Friday night that I arrived, were very talented musicians! I liked that the use of the spa facilities are included for free (except massage). The beautiful beach area is a 3 minute walk away with many sunbeds and umbrellas available to rent for the day, or you can lay anywhere else free of charge. There is also a restaurant right on the beach. I would definitely return and highly recommend!
2023년 6월에 3박 숙박함
답변 제공: Cabot Pollensa Park Spa **** team. 님, 2023년 6월 16일
Dear Natalie,I will pass on your very positive and kind comments to the staff, will be very happy to read it. We are pleased to read that you recommend our hotel CABOT Pollensa Park Spa and look forward to welcoming you again.Yours sincerely,Cabot Pollensa Park Spa **** team

10/10 - 훌륭해요

simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed here a number of times as a sinlgle cyclist and am always made to feel welcome by staff and other customers. I always feel at home as soon as i step through the door. The food is always excellent with so much variety that it would be nigh on impossible for anyone to find something they didn't like. For me , i love the fact that there is safe and secure storage for mybike at the hotel.
2023년 5월에 6박 숙박함
답변 제공: Cabot Pollensa Park Spa **** team. 님, 2023년 5월 31일
Dear Simon,Thank you for your lovely review and the rating you have given us.We really appreciate comments like yours and they will be shared with our hard working staff.Thank you once again and for recommending us to future guest, we hope you can return very soon again!Best regards,Cabot Pollensa Park Spa **** team.

8/10 - 좋아요

Amanda Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food, lovely setting
2023년 4월에 5박 숙박함
답변 제공: Ana Angulo Blanca 님, 2023년 4월 28일
Dear Catherine,thank you so much for your review.I hope you can visit us again in a near future.Warm regard,Cabot pollensa park team.

8/10 - 좋아요

Heinz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lage ist toll.
2023년 3월에 4박 숙박함
답변 제공: Recepción Cabot Pollensa Park 님, 2023년 4월 11일
Good afternoon, thank you for your comment.Regards, reception staff.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great pool and view
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Alexander Oliver William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 7박 숙박함

6/10 - 괜찮아요

Mark

출장 여행
2022년 9월에 7박 숙박함
답변 제공: Cabot Pollensa Park Spa team 님, 2022년 9월 15일
Dear Mr Mark,Thank your your score at hoteles.com. We will keep trying harder to improve our service.Best regards,Cabot Pollensa Park Spa team

4/10 - 별로예요

Joelle

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
L’hôtel était très décevant pour le prix. Nous avons fait 4 hôtels sur l’île de Majorque, tous dans la même gamme de prix, et tous les autres étaient top. Les installations étaient désuètes. La douche fonctionnait très mal. L’air climatisée ne fonctionnait pas et la chambre était un véritable four. L’hôtel était très bruyant, et la chambre mal insonorisée: on entendait tout se qui se passait dans les chambres du corridor et à l’extérieur (dont un show hommage à Elvis au bar voisin le samedi et dimanche soir). La nourriture au buffet déjeuner n’était pas bonne. La piscine était tres belle, mais manque beaucoup d’ombre, et comme l’hôtel accueille beaucoup de jeunes famille il est très difficile d’y relaxer. Par ailleurs l’hôtel est bien situé, à 5 minutes de marche de la plage la plus proche.
2022년 9월에 2박 숙박함
답변 제공: Cabot Pollensa Park & Spa team 님, 2022년 9월 7일
Chère Madame Joelle, De Cabot Pollensa Park Spa, nous vous remercions de partager votre expérience dans notre hôtel avec les utilisateurs de la réservation.Merci d'avoir mis en valeur notre belle piscine et son emplacement.Nous sommes désolés de n'avoir répondu à aucune de vos attentes. Nous pensons que le choix de l'hôtel n'était pas le plus approprié, puisque nous recevons certainement de nombreuses jeunes familles.Cordialement, Équipe du Cabot Pollensa Park Spa ****

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 직원 및 서비스
2022년 8월에 7박 숙박함

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kids club
It was a good stay. The kids club is a great perk. My only concern is my 6 year old watched squid games while she was there and one of the teachers told her the hotel was haunted because someone killed themselves by jumping. My daughter was thrilled to hear about it so it isn’t a big deal but some kids might not be able to handle that. Breakfast was pretty diverse. We didn’t do the all inclusive.
2022년 8월에 4박 숙박함
답변 제공: Cabot Pollensa Park Spa team 님, 2022년 9월 7일
Dear Ms Jessica, From the Cabot Pollensa Park Spa we thank you for sharing your experience at our hotel with Expedia users. Thank you for highlighting our kids club, and we really apreciate you inform us about the inapropiated histories. You cna be sure it has been corrected! Best regards, Cabot Pollensa Park Spa **** team

8/10 - 좋아요

Christiane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Preis - Leistungs- Verhältnis passt! Achtung: in "All inklusive" sind nicht alle Getränke enthalten, vor allem für Hochwertige (Cocktails, Spirituosen je nach Marke) muss man zubezahlen. An sich ist aber alles notwendige, auch Basis- Longdrinks. Die All- inclusive- Cocktails sind Fertigmischungen (auf der Karte ersichtlich). Tipp hier: an der Poolbar gibt es wechselnde Cocktails in Slush- Form, sehr angenehm bei 30 Grad :-) Sonst: Das Personal ist sehr auf Zack, vor allem im Speiseraum. Leere Teller werden abgeräumt, kaum das man aufgestanden ist - kann auch bei halbleeren Tellern passieren, wenn man die alleine lässt. Zu Stoßzeiten aber verständlich. Das Essen selbst, vor allem das Frühstück ist an Deutschen und Briten orientiert. Zu jeder Mahlzeit gibt es allerdings eine gute Auswahl (mehrere Sorten Fisch bzw, Fleisch, Salat, Paella...) Auch gibt es immer Pommes bzw Nudeln, interessant z.B. für Kinder. Tagsüber immermal zwischendurch und Abends zwischen 9 und 11 gibt es Animation bzw Unterhaltung, meist am Pool. Ich hatte ein poolnahes Zimmer und das war sehr hellhörig. Wen das stört, der sollte nach einem ruhigen Zimmer fragen. Der Service an der Rezeption funktioniert super. Ich habe für geringe Gebühr am Abreisetag late Checkout gebucht und konnte so nochmal zum Strand gehen. Der befindet sich einen kurzen Fußweg die Straße runter. Dort gibt es auch kleine Spar-Märkte für das nötigste. Zur Kinderbetreuung kann ich nichts sagen, da allein gereist.
2022년 8월에 6박 숙박함
답변 제공: Cabot Pollensa Park Spa**** team 님, 2022년 8월 25일
Sehr geehrter Herr Christiane,Wir möchten uns bei Ihnen dafür bedanken, dass Sie Ihre Kommentare zu Ihrem letzten Aufenthalt in unserem Cabot Pollensa Park Spa über Expedia geteilt haben. Vielen Dank, dass Sie unser Preis-Leistungs-Verhältnis, die Vielfalt der Speisen und unsere gefrorenen Cocktails sowie das Personal an der Rezeption und im Restaurant hervorgehoben haben!Wir haben Ihre Kommentare zur Kenntnis genommen und arbeiten bereits an der Verbesserung.Danke, daß Sie uns gewählt haben !!Ein herzlicher Gruß,Das Team des Cabot Pollensa Park Spa****

10/10 - 훌륭해요

Antonio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The dining was great (H/B) plenty of options for all. Pool area good, plenty of seating and clean. Beach 3 mins walk from hotel Hotel staff were very helpful and arranged early entry to room at no cost! Ideal for families.
2022년 8월에 3박 숙박함
답변 제공: The Cabot Pollensa Park & ​​spa **** team 님, 2022년 8월 22일
Dear Mr Antonio, From the Cabot Pollensa Park Spa hotel we thank you for sharing your holiday with us. We also thank you for sharing your experience at our hotel with expedia users. Thank you for such a lovely comment. That is what we work for, families to enjoy their holiday time together.Waiting to welcome you sooner than later,Best regards, Cabot Pollensa Park Spa **** team

10/10 - 훌륭해요

Chris

2022년 8월에 7박 숙박함
답변 제공: Cabot Pollensa Park Spa**** team 님, 2022년 9월 7일
Dear Mr Chris, From the Cabot Pollensa Park Spa we thank you for your score for our hotel at Expedia.Best regards, Cabot Pollensa Park Spa **** team

6/10 - 괜찮아요

Véronique Rond

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel bien placé, très proche de la mer, à 10-15 minutes du centre de Pollensa. Une clientèle majoritairement anglaise. Le personnel est sympathique. J'ai trouvé la demi-pension assez variée. Seul point noir, des habits ont disparus et l'hotel s'en dédouane totalement.
2022년 7월에 9박 숙박함
답변 제공: Cabot Pollensa Park Spa team 님, 2022년 9월 15일
Chère Madame Rond, De Cabot Pollensa Park Spa, Merci d'avoir partagé votre expérience dans notre hôtel avec les utilisateurs d'ebookers.Merci de souligner la gentillesse personnelle, ainsi que l'emplacement et la demi-pension. Nous sommes vraiment désolés de ce qui s'est passé avec les vêtements.Merci encore pour votre commentaire,

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful family hotel
Lovely hotel that has everything you need for a family break. The staff are amazing!! Kids club was great and the food is brilliant. You can tell everyone really cares. As well as good food the all inclusive covers great local drinks too. Location is perfect for a short walk to the beach (great spot!) or buses to other parts of the island. One complaint/issue. Pillows are awful! Ended up using cushions to get decent sleep. We had a junior suite and views were terrific. Would definitely recommend for a family hotel.
2022년 7월에 7박 숙박함
답변 제공: The Cabot Pollensa Park & ​​spa **** team 님, 2022년 8월 6일
Dear Mr Andrew, First of all we would like to thnak you for choosing us to spend your family holidays at Cabot Pollensa Park Spa hotel, and for sharing your experience in our hotel with expedia users. We are really proud to read such a lovely comment, as ank you very much for highlighting our greatest asset, our staff. We really apreciate your suggestions on to improve our pillows. Waiting to welcome you &your family back sooner than later... Best regards, Cabot Pollensa Park Spa Team ****

8/10 - 좋아요

R

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 5박 숙박함
답변 제공: The Cabot Pollensa Park & ​​spa **** team 님, 2022년 8월 6일
Dear Mr R, First of all we would like to thank you for choosing us and sped your family Holidays at Cabot Pollensa Park Spa hotel, and for sharing your experience in our hotel with expedia users. Best regards, Cabot Pollensa Park Spa Team ****

8/10 - 좋아요

Karl Richard Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pros: Location, Staff, Service, Hotel, Pool, Bars, Food, Singing Entertainment only. Cons: Air con was poor in the room, Lifts at peak times not sufficient and Doors would not open sometimes on ground floor, Gym needs more heavier free weights and some adjustable benches. Entertainment was hit and miss.
2022년 7월에 7박 숙박함
답변 제공: Cabot Pollensa Park Spa**** team 님, 2022년 7월 28일
Dear Mr Karl Richard Peter , From the Cabot Pollensa Park Spa hotel we thank you for hosting with us during your stay. We also thank you for sharing your experience at our hotel with expedia users. We are very proud to hear that you enjoyed your holiday with us, specially the gastronomic experience. We have taken very good note about your evening entertainment, air con,and lifts comment. Also gym equipment. We want to thank you once again for your feedback. Best regards, The Pollensa Park Spa**** team

4/10 - 별로예요

Ladan Farsay

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is not 4 star which is advertised, there are shortages of many factors in this hotel like we can not find any coffee or tea in the buffet for dinner and lunch time, there is solid soap in the rooms, there is any body lotion in the rooms, there is no marmelad for the breakfast in buffet, some personal in the buffet seems that are very tired and maybe dont like their job because they were not smiling , I also was really upset when I noticed that in the ladys changing room in spa was a camera, I talked about it with manager and he said that it is not filming you, but why is it there ? if it's for security reason it should be in the hallway outside the shower room not inside 😔 really disappointed. Good- Hotel is in a good location close to sea, some personal are really amazing like Covi, Vannessa and Alex the girl in activity part.
2022년 7월에 7박 숙박함
답변 제공: Cabot Pollensa Park Spa**** team 님, 2022년 7월 28일
Dear Ms Farsay, From the Cabot Pollensa Park Spa hotel we thank you for hosting with us during your stay. We also thank you for sharing your experience at our hotel with expedia users. We are very sorry we did not met your gastronomic expectations regarding coffee and tea service. Those can be found in our bars for after lunch and dinner time. We do have 6-8 types of mermelade, diet mermelade, chocolate, honey….. Our staff is one of our biggest assets,and usually they are smiley, but sometimes they do not. That does not mean they do not like their jobs. There is no camera inside the ladys changing room it is a motion detector to turn on / off the lights. As our customers' direct feedback is very important to us, we want to thank you once again for your feedback. Best regards, The Pollensa Park & Spa team

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Family Stay
My daughter and I have stayed here on 8 occasions and it is always consistent. My only negative feedback on this occasion are beds - so hard / uncomfortable, and the pillows awful (long and thin) rather than the more traditional large rectangle. A good nights sleep is key to a rejuvenating relaxing break and would place as the number one factor if we were to return. Upon returning to the UK we stayed at the Premier Inn and slept beautifully - best sleep in a week.
2021년 10월에 4박 숙박함
답변 제공: Cabot Pollensa Park & Spa team 님, 2021년 11월 11일
Dear David, Thank you very much for your great opinion about our hotel Cabot Pollensa Park & Spa and for sharing it on Google. We are very pleased that you keep sharing your holiday with us. As our customers' direct feedback is very important to us, we want to thank you once again for your feedback. Please be assured that we have discussed all of your issues immediately and are working hard to improve as much as possible. We hope to welcome you back in your next trip to Cabot Pollensa Park & Spa and provide you with another memorable holiday. Kindest regards, Your Cabot Pollensa Park & Spa team

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2021년 10월에 5박 숙박함
답변 제공: The Cabot Pollensa Park & ​​spa **** team 님, 2021년 10월 25일
Dear Mr. Steven We would like to thank you for sharing your comments on your recent stay at our Cabot Pollensa Park & ​​Spa through expedia. We are very happy and satisfied that you have been able to enjoy your stay with us. Kind regards, The Cabot Pollensa Park & ​​spa **** team

8/10 - 좋아요

John 님, Prenton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 11박 숙박함
답변 제공: The Cabot Pollensa Park & ​​spa **** 님, 2021년 10월 25일
Dear Mr. Anonymous We would like to thank you for your good rating after your stay at our Cabot Pollensa Park & ​​Spa through expedia. Kind regards, The Cabot Pollensa Park & ​​spa **** team

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo stay
Very accommodating staff- especially when my flight was late arriving. Good plentiful and room always clean. Pro cycling cafe across the road did great coffee and I made some good friends along the way 👍
2021년 10월에 4박 숙박함
답변 제공: El Equipo de Cabot Pollença Park Spa****. 님, 2021년 10월 11일
Dear Mr Philip, We want to thank you for trusting Cabot hotels on this ocassion and sharing with us and all expedia users your opinion regarding this recent experience. We are very proud to hear your nice comments about the cleanliness and food of our hotel. Thank you for highlighting our very acommodating staff! On behalf of the whole Cabot Pollensa Park & Spa team, we would like to thank you for sharing you holidays with us!

2/10 - 너무 별로예요

Ana 님, DAVENPORT

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 4박 숙박함
답변 제공: Amalia Vidal 님, 2021년 9월 13일
Apreciada Ana, Gracias por su comentario. Lamentamos profundamente que la primera habitación no fuera de su agrado el día de la llegada, así como tampoco ni la segunda, ni la tercera que se le ofreciera, y que al final no decidiera permanecer con nosotros. Un saludo

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Verdensklasse!!
Det var vores andet besøg på Cabot Pollensa Park & Spa og vi har på ingen måde fortrudt - tværtimod, vi har allerede planer om at komme igen til næste år... Servicen er altid 100% uanset hvad man spørg om, personalet er altid yderst hjælpsomme, venlig og har tid til at snakke og hører om alt er Ok. Værelserne er super rene, hver dag!! Maden er udsøgt, varieret, frisk og smagfyldt. Vi har intet negativ omkring Cabot Pollensa Park & Spa, det er virkelig et skønt hotel - et hotel vi kommer til at besøge med stor glæde mange gange fremover!!
2020년 7월에 4박 숙박함
답변 제공: Hilsen Cabot Pollença Park & ​​Spa Team **** 님, 2020년 8월 4일
Kære Martin, Mange tak for din kommentar! Mange tak for at fremhæve renligheden af ​​vores værelser og kvaliteten af ​​maden. Holdet er et af vores største aktiver, og de nyder at få kunderne til at tilbringe deres bedste øjeblikke med hinanden. Vores mål er at sikre, at vores gæster har en god ferie, og vi er stolte over at se, at det denne gang har været! Vi glæder os over at byde dig velkommen igen næste år! Hilsen Cabot Pollença Park & ​​Spa Team ****

8/10 - 좋아요

Cirilo 님, Mallorca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and bright. Beds comfortable and water hot. Bathroom could do with a renovation but was functional and clean
2020년 3월에 3박 숙박함
답변 제공: El Equipo de Cabot Pollença Park Spa****. 님, 2020년 8월 4일
Dear Cirilo; Thank you for your comment! and for highlighting the room cleanliness. We take good note of your suggestion about the bathroom. We will be waiting to welcome you back soon, at Cabot Pollença Park Spa**** ! Cabot Pollença Park Spa**** Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 28일
Dear guest, Thank you very much for your score about the stay! We hope to welcome you very soon again. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 28일
Dear guest, Thank you very much for your score about the stay! We hope to welcome you very soon again. Best regards,

10/10 - 훌륭해요

Ziyi

좋아요: 청결 상태, 직원 및 서비스
Friendly service & good value
Booked to stay one night before I join a sailing trip. Friendly reception and good selection of breakfast. Very accommodating staff, 1st room was too noisy from close bar and they offered me a room further out and it was all fine.
2019년 9월에 1박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 24일
Dear Ziyi, Thank you so much for your opinion. We are happy that we could solve your request during your stay. We hope to welcome you next year again! Best regards,

10/10 - 훌륭해요

Jonathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 20일
Dear Jonathan, Thank you very much for writing about your experience with us. We are happy to know that the stay was 10 out of 10! We hope to welcome you again next time you are in Mallorca. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 19일
Dear guest, Thank you for scoring about the stay with us. We hope you enjoyed your visit to Mallorca. Best regards and see you soon!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place good location. very good breakfast and nice facilities
2019년 10월에 3박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 18일
Dear guest, Thank you very much for your review about the hotel. We are glad that you liked the facilities and gastronomy. We hope to see you soon again. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 7박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 15일
Dear guest, Thank you very much for your score about the stay. We hope to welcome you again very soon. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The good was a very high standard for an all inclusive, spacious lobby and lounge area, staff very helpful. Spacious dining room.
2019년 10월에 4박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 12일
Dear guest, Thank you for writing about your stay. It sounds like as you enjoyed so much your holidays. We hope to welcome you very soon again. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in RM107 on the ground floor, just past reception down a corridor that was covered by CCTV, this made me more than happy to leave my very expensive bike in my room. The room was huge, around 5.5m x 3.5m excluding the bathroom, with twin beds and a sofa bed, and proper wardrobes. There was no balcony, due to it being a ground floor room, and there was a little noise at night from Palms Bar, just over the road, but nothing a set of earplugs didn't sort out. The breakfast was great, there was a continental cold buffet, a warm English-style cooked breakfast, plenty of fruit, yoghurt, and bread. Despite this being "off season" the hotel seemed quite full (mainly with cyclists such as myself). I only stayed B&B so can't comment on anything All-Inclusive. I would definitely stay here again, the price and service was great.
2019년 10월에 5박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 12일
Dear guest, Thank you very much for this review and also the other ones you posted in social media. Your feedback is so important to us to have de opportunity to know what are our improvement areas. It is great to know that you enjoyed your holidays and liked our facilities. We hope to welcome you again soon. Best regards

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zu teure Spa angebote, Essen wenig gewürzt, Abendprogramm eher uninteressant und was für Rentner
2019년 9월에 7박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 13일
Dear guest, Thank you for your comments, we will consider them for future improvements. We hope to welcome you again. Regards,

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Stayed here happily many times over the past 24 years - the 'all inclusive' option has spoilt it, and the compulsory coloured wristband system is not acceptable. The food is now very mediocre and was mostly tepid, never hot! The pool area often had dirty crockery strewn around, and again, the 'all inclusive' package has spoilt this pool bar. The staff were very friendly in all areas of the hotel, and the cleanliness of the rooms was good - towels are small and toiletries very limited. Would be an improvement to get rid of the heavy blankets and replace with duvets. Would think twice about a return visit to this hotel.
2019년 9월에 7박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 4일
Dear guest, We are sorry to read this opinion and know that you have not been completely satisfied with our service. The main reason for using bracelets in the hotel is for the safety of our customers, so that only they have access to the facilities and services available. We take note of the details you have commented to improve aspects of our service. We hope you continue visiting us and we will change your opinion next time. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Het personeel was vriendelijk, maar de service liet te wensen over. Bij het bestellen van drankjes kreeg ik meerdere malen te horen dat ingrediënten niet aanwezig waren. Daarnaast vond ik dat ik niet goed op de hoogte werd gesteld van de faciliteiten.
2019년 9월에 2박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 13일
Dear guest, Thank you for your comments, we will consider them for future improvements. We hope to welcome you again. Regards,

10/10 - 훌륭해요

Alyson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great holiday, recommended to everyone!
Amazing holiday, beautiful facilities, close to the beach, plenty of activities throughout the day and the staff went above and beyond to be helpful at every opportunity.
2019년 9월에 4박 숙박함
답변 제공: Cristina Alonso - Deputy Manager 님, 2019년 10월 1일
Dear Alyson, Thank you so much for your great comment about the stay and your recommendation! We hope to welcome you again very soon to offer another amazing holidays with us! Warmest regards from the whole Cabot team!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good location, friendly/helpful staff. Walking distance to the beach and main bars & restaurants.
2019년 9월에 4박 숙박함
답변 제공: Cristina Alonso - Deputy Director 님, 2019년 9월 28일
Dear guest, Thank you very much for your words about the stay. We are happy that you enjoyed the area of Puerto de Pollensa. Hope to see you soon again. Best regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Could have done without the piped music by the pool.
2019년 9월에 4박 숙박함
답변 제공: Cristina Alonso - Deputy Director 님, 2019년 9월 23일
Dear guest, Thank you very much for your review. We hope you enjoyed your holidays and to see you next year! Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 9월에 7박 숙박함
답변 제공: Cristina Alonso - Deputy Director 님, 2019년 9월 22일
Dear guest, Thank you for your score about your stay at Cabot Pollensa. We hope to welcome you soon again. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved how centre the hotel was to everything on foot. Very clean and the staff were fantastic and very friendly plus great view of the sea and poolside which we asked for. Very happy, we would definitely recommend to others about this hotel and stay here again ourselves. Thank you Pollensa Park 😊
2019년 9월에 7박 숙박함
답변 제공: Cristina Alonso - Deputy Director 님, 2019년 9월 20일
Dear guest, We have to thank you for your words and also for your confidence in our hotel and staff. We are very happy that we achieved our goal and we created a nice memory of your holidays. Thank you for your recommendation and we hope to see you very soon!