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호텔 HSM 산달로 비치 여행 후기

3 out of 5
호텔 HSM 산달로 비치
C/ Torrenova, 37, Calvia, Mallorca

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 72개 이용 후기 중 42개" "
평점 8 - 좋아요. 72개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 72개 이용 후기 중 3개" "
평점 4 - 별로예요. 72개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 72개 이용 후기 중 1개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

8/10 - 좋아요

Tom

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2024년 4월 17일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Carole

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel emplacement
2023년 10월에 7박 숙박함

8/10 - 좋아요

hanna

단체 여행
좋아요: 객실의 편안함
Hotelli hyvällä paikalla ja viihtyisä. Ainut miinus että siivous viikon aikana sujui huonosti.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Susanne

가족 여행
좋아요: 청결 상태, 객실의 편안함
Immer wieder!!!
Wie schon öfter erwähnt, war alles top. Super schönes großes sauberes Apartment mit unglaublicher Aussicht. Das einzig Negative war der steile Weg zum Strand, wofür das Hotel natürlich nichts kann. Würde das Hotel immer wieder buchen. Vielen Dank den Mitarbeitern.
2023년 8월에 7박 숙박함
답변 제공: HSM Kunden Service 님, 2023년 9월 12일
Sehr geehrter Gast oder Kunde,Wir bedanken uns, für Ihre Kommentare und der Auswahl unseres Hoteles. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und wir Sie wieder als Gast in unserem Hotel begrüßen dürfen. Mit freundlichen GrüßenHSM Kunden Service

10/10 - 훌륭해요

Astrid

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 10박 숙박함
답변 제공: HSM Customer Service 님, 2023년 8월 9일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

10/10 - 훌륭해요

Simmy

좋아요: 청결 상태, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2023년 6월 13일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Carlos

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Estadia perfecta, personal del hotel muy amable y servicial, instalaciones impecables.
2023년 5월에 4박 숙박함
답변 제공: HSM Customer Service 님, 2023년 5월 30일
Estimado cliente,Muchas gracias por sus comentarios y por la valoración positiva que hace acerca de su experiencia vivida en nuestro establecimiento.Nos enorgullece conocer que se sintiera tan cómodo en nuestro hotel y que pudiera comprobar que para HSM nuestros huéspedes son lo más importante y su satisfacción es nuestro objetivo principal.Deseamos seguir contando con su confianza y darle nuevamente la bienvenida a nuestro hotel. Aprovechamos para mandarle un cordial saludo.HSM Customer Service

10/10 - 훌륭해요

Patrik

좋아요: 청결 상태, 객실의 편안함
Patric och Therese
Trevligt hotell med en fantastisk utsikt över havet, poolområdet var också väldigt fint. Sätt upp lite ljuddämpande saker både på rummet och i korridoren då det är väldigt lyhört.
2023년 5월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2023년 5월 30일
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 - 훌륭해요

Monika

좋아요: 청결 상태, 객실의 편안함
Great view from balcony, nice studio,
2023년 4월에 4박 숙박함
답변 제공: HSM Customer Service 님, 2023년 5월 23일
Dear guest, We are very pleased to hear you have enjoyed your holidays in our hotel. In addition, the fact that you have enjoyed your room is very important for us. We would like you to know that HSM is your home and that our whole team will be happy to receive you again. Best regards, HSM Customer Service.

6/10 - 괜찮아요

Anna

좋아요: 숙박 시설 상태 및 시설
2023년 4월에 8박 숙박함
답변 제공: HSM Kunden Service 님, 2023년 5월 30일
Sehr geehrter Gast oder Kunde,Wir bedanken uns, für Ihre Kommentare und der Auswahl unseres Hoteles. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und wir Sie wieder als Gast in unserem Hotel begrüßen dürfen. Mit freundlichen GrüßenHSM Kunden Service

10/10 - 훌륭해요

kurt

좋아요: 청결 상태, 객실의 편안함
Det første blik og duft.
Det første blik og duft. Var renlighed pænt Hotel ude fra siger meget om hvordan det er inden for. Igen pænt. Venligt personale 24/7/365. Der var altid nogen. Den fedeste udsigt havde de også. store værelser. Men ikke et sted hvis man vil buffet der kan tilkøbes mad, men i mindre mængder. Men ok. wi-fi kunne godt være bedre. Vi kunne godt bo der igen Kurt :)
2023년 4월에 10박 숙박함
답변 제공: HSM Customer Service 님, 2023년 5월 2일
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Vitor

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel confortável, as pessoas que trabalham são muito simpáticas e prestativas sempre dispostas a nos ajudar em que precisarmos, ideal p ir em família, a piscina do hotel muito charmosa e tem a presença constante de um salva vidas que faz seu trabalho com muita excelência. A praia fica perto do hotel onde podemos ir a pé com as crianças sem nem um tipo de problema, amei
2023년 4월에 6박 숙박함
답변 제공: HSM Customer Service 님, 2023년 4월 24일
Dear guest, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Sade

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at Sandalo Beach, the property was perfect, clean, spacious, in a great location and had wonderful helpful staff. We would definitely stay again!
2023년 4월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2023년 4월 20일
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca!Best regards, HSM Customer Service.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Fantastisk utsikt/terrass, bra läge mellan Magaluff och Calvia. Trevlig personal, ljust, rent och fräscht. Uppskattade att det är ett något ”mindre” hotell.
2022년 9월에 7박 숙박함
답변 제공: HSM Customer Service 님, 2022년 10월 20일
Dear guest, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again!Best regards, HSM Customer Service.

10/10 - 훌륭해요

Anne

2022년 9월에 6박 숙박함
답변 제공: HSM Customer Service 님, 2022년 9월 28일
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 - 좋아요

Guillaume

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 5박 숙박함

10/10 - 훌륭해요

Linn

가족 여행
좋아요: 청결 상태, 객실의 편안함
Perfekt om du vill ha en semester men kanon utsikt! Lägenhetshotell där det mesta finns för hemmalagning. Det är en jätte lång och brant backe upp till hotellet så om du har några problem att ta dig fram eller behöver medel för att gå så passar detta inte dig. Om du inte planerat att sitta på hotellet hela vistelsen vill säga. Annars bara positivt!
2022년 5월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2022년 6월 7일
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.

8/10 - 좋아요

Mona

가족 여행
좋아요: 청결 상태
2022년 5월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2022년 5월 23일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards, HSM Customer Service.

8/10 - 좋아요

Danaë

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'appartement est très bien agencés et la vue est incroyable. Par contre les murs sont très fin et nous entendons tout.
2021년 10월에 7박 숙박함

10/10 - 훌륭해요

Silvia

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein sehr schönes Hotel, mit eine wunderschöne Aussicht und sehr zentrale Lage. Die Mitarbeiter sind alle sehr freundlich. Die Putzfrauen sind sehr nett und alles war stets sehr sauber.
2021년 9월에 7박 숙박함

2/10 - 너무 별로예요

Samantha

단체 여행
별로예요: 청결 상태, 객실의 편안함
2021년 9월에 5박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 객실의 편안함
Blå dröm
Utsikten är otrolig. Jag hade rummet 93 och jag kunde se miles och miles av Magaluf Bay. Erfarenhet att vakna varje dag på ett sådant ställe. Jag bokade den här pga den privata berget hotellet har och vi kan hoppa direkt till havet. Dörren var låst för att få åtkomst och det var nedslående men du kan gå 20 minuter via stranden för att gå dit. Jobbigt. De andra hotellen har samma anläggning och alla var öppna. Rummet är stort och bekvämt. AC gick smidigt. Köket var jättebra. Duschen har högt tryck. Hotellpersonalen var trevlig hela tiden. I receptionen, städpersonal, bar ... Hotellets exteriör ser lite trött ut. Renovering skulle vara trevligt men jag ger en solid 9 av 10.
2021년 9월에 7박 숙박함

8/10 - 좋아요

Samuel

단체 여행
좋아요: 청결 상태, 객실의 편안함
Lovely room polite staff nice pool great view and good cheap bar
2021년 8월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Fantastisk godt til prisen
Fint sted der ligger en spytklat fra indre by. Dette medfører at der stort set er ingen larm om natten. Vi overordnet set et tilfredsstillende ophold på hotellet.
2021년 8월에 7박 숙박함

8/10 - 좋아요

Fabiana

가족 여행
좋아요: 청결 상태, 객실의 편안함
Good
The receptionist was very helpful and promptly helped us. Staff in general are kind and considerate. The view is beautiful and in a great location. The room is good but unfortunately the air conditioning was not working
2021년 8월에 5박 숙박함

4/10 - 별로예요

Juraj

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Good hotel, but not good for small kids
Yes, you get superb view and spacious rooms. The pool was not big but nice with the pool tub. But the shortcut to beach over gate is not working anymore. So we had to go thru reception and over that steep hill, equivalent to 10+ floor building. Some nights were noisy, unfortunatelly also our neighbours in the middle of the night singing. The security has managed it well and we received voucher for breakfast. Thanks for that. The hallways were narrow with low ceiling. I've hit my head. I would not recommend it for famillies, but for young people it might be good.
2021년 7월에 7박 숙박함

8/10 - 좋아요

Marianne

가족 여행
좋아요: 청결 상태, 객실의 편안함
Dejligt hotel men vær opmærksom på, at der er mange unge mennesker på hotellet. De dominerer pool-området med deres egen høje musik, alkohol og rygning, så andre ikke har lyst til at være ved poolen. Personalet gør ikke noget ved det trods mange opfordringer.
2021년 7월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Sehr schön! Sehr ruhig! Nachbarn waren nicht zu hö
Einzigartige Aussicht!
2021년 5월에 4박 숙박함

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태
Superbe séjour
Personnel très gentil et prévenant. Je ne note pas le confort 5/5 mais cela est dû à mes problèmes de dos, je pense que pour des personnes qui n'ont pas de problèmes de santé les lits sont confortables. Le gros problème est pour se garer, vous devriez faire un petit parking sur l'avant de l'hôtel sur la place qui ne sert à rien car c'est vraiment pénible de devoir aller se garer très loin surtout que nous étions en basse saison. À part cela j'espère pouvoir revenir très bientôt dans votre hôtel si je retrouve de bons prix comme la semaine dernière.
2021년 4월에 10박 숙박함

10/10 - 훌륭해요

Giovanna

단체 여행
좋아요: 청결 상태, 객실의 편안함
2020년 7월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for our second visit, excellent hotel, studio was large and had everything needed, lovely powerful shower, staff were excellent as usual, really lovely place, have booked again for Sept 2020, see you then
2019년 9월에 7박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 12월 27일
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca! Best regards,

10/10 - 훌륭해요

Helena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 10월 22일
Dear Helena, Thank you for your perfect valuation. We are looking forward to welcome you again soon! Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 10월 21일
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

8/10 - 좋아요

URSULA

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2nd visit to HSM Sandalo, excellent hotel, room spacious and spotless and has all amenities required, the views are to die for, already booked to return next September cant wait
2019년 9월에 4박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 10월 10일
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca! Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We ordered 3 rooms very good standard for the price also the location was perfect.
2019년 9월에 7박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 10월 8일
Dear guest, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again! Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved our welcome from the lovely Vladamir - what a wonderful guy yo greet us Can't beat location, views and that jaccuzzi
2019년 9월에 7박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 10월 2일
Dear guest, Thank you for taking your time to share your experience with us. Let us express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the professionalism and kindness of our staff, be ensured that we will share with the entire team your nice words. We hope to see you soon! Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Decevant
Le personnel de l’hôtel est agréable, cependant la propreté laisse à désirer, aucun ménage de fait durant la semaine, à notre arrivé la douche était sale et le sol pareil.
2019년 9월에 7박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 9월 18일
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. Please consider that the cleaning service included with your reservation, it’s 5 times per week, so the cleaning department made the correct amount of cleaning days during your holidays. We would like to welcome you again soon! All the best from Mallorca,

10/10 - 훌륭해요

Stanislav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отличный отель в отличном месте!
В этом отеле все великолепно: месторасположение, район, номер, вид из окна, пляж, сервис. Отличный выбор для молодежи, кому нужны тусовки Магалуфа.
2019년 9월에 7박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 9월 19일
Dear Stanislav, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca,

10/10 - 훌륭해요

MARIE 님, FRANCE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
la vue magnifique, l'emplacement bien plus calme que en ville.
2019년 8월에 15박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 9월 5일
Dear Marie, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again! Best regards,

10/10 - 훌륭해요

Dmitrii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Хороший отель с некоторыми "НО"...
Хорошо: 1. Отличное расположение, много супермаркетов, кафе и ресторанов. 2. Шикарный вид из окна. 3. Невысокая стоимость (есть вкусные акции у агрегаторов). 4. Просторный номер (045) - две комнаты и огромный балкон. 5. Свой спуск на пляж, что существенно экономит силы и время. 6. Бассейн, лежаки с видом на пляж, бар. 7. В магазине отеля есть все для хорошего настроения (например, брют - 5 евро). 8. Вполне приличный WiFi. Как в номере (4 этаж), так и у бассейна. НО...: 1. Отель заполнен европейской молодежью (16-25 лет). Река алкоголя, пьяные подростки, громкие крики (иногда и по ночам), битое стекло у бассейна (не часто, быстро убирается). 2. Мокрый пол на 0-м этаже от "мокрых" отдыхающих. 3. Вход в отель как сверху, так и с моря похоже никем не контролируется. Периодически встречаются люди с разноцветными браслетами - явно гости соседних отелей. 4. С улицы и из системы вентиляции в номер проникают тараканы (4-5 см). Балкон закрывали (хотя ночи были очень комфортными, спали под кондиционером), самостоятельно "доработали" воздуховоды(((((. 5. Есть лестница к морю, но пара ступенек разрушена. Мы справлялись, у детей и пожилых могут быть проблемы. Сразу за дверью отеля (на лестнице) - помойка. 6. В отеле нет своей парковки. Но есть отель напротив - 15 евро/день. 7. Дверь в номер открывается несильным ударом ноги 13 летнего подростка. Все прятали в пластиковый чемодан - сейфом не пользуемся. 8. Телевизор есть, но он бестолковый. Залог за пульт - 10 евро.
2019년 8월에 9박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 8월 16일
Dear Dmitrii, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel! Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2019년 8월 2일
Dear guest Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2019년 7월 16일
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Im großen und ganzen fanden wir den Aufenthalt sehr gut. Klar kann mann jetzt nicht erwarten das es wie bei einem 5 Sterne hotel ist aber für ein spanisches 3 Sterne hotel war es wirklich sehr sehr gut das personal war auch immer sehr hilfsbereit.
2019년 5월에 5박 숙박함
답변 제공: HSM Kunden Service 님, 2019년 7월 19일
Sehr geehrter Gast, Danke für Ihre perfekte Qualifizierung und die Empfehlung an andere Gäste. Wir sind sehr zufrieden, dass Ihr Aufenthalt bei uns gut war. Wir hoffen Sie bald wiederzusehen!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
le bruit vers 03H du matin par des jeunes filles qui rentraient de boîte de nuit
2019년 5월에 6박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 7월 16일
Dear guest, Thank you for your fantastic review. We are happy to know that you have enjoyed of a wonderful stay. Let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and you will return to our hotel again in the future. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We are happy to go back again
It’s a nice serviced apartment hotel. Breakfast is tasty, and WiFi is good. Swimming pool is small but clean and with a great view.
2019년 5월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2019년 7월 16일
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

10/10 - 훌륭해요

Christoper

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wow!
Amazing view! Hugh apartment, superb shower, soooooo comfortable beds, we loved it and will always stay here from now on!
2019년 5월에 5박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 7월 16일
Dear Christoper, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

10/10 - 훌륭해요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal location in a quiet setting
Lovely new hotel in a quiet part of the island. Close to all the shops, restaurants and bars, but far enough away for some peace and quiet - especially at night. Staff friendly, food very good, nice pool area. Rooms nice, spacious and clean, air-con very good. Pool towels provided for a deposit. Would recommend.
2019년 5월에 8박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 7월 16일
Dear Lynda, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all satff enjoyed with your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca,

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
quelle vue...
Nous avons séjourné dans un appartement du 04/05/19 au 11/05/19 comprenant une chambre + salon et nous n'avons pas été déçu par les services proposés par l’hôtel et son confort. L'appartement faisait 40 m² et disposait d'une grande terrasse sur laquelle nous pouvions manger et donnant sur la mer. La vue était vraiment fantastique ! Les ustensiles de cuisine, la vaisselle et les produits ménagers (liquide vaisselle, éponge, torchon) en quantité suffisante. La chambre a été faite 5 fois dans la semaine, rien à redire. La chambre, très spacieuse et avec la même vue, disposait d'un lit king size hyper confortable. La directrice, qui est française, est très sympa et n'hésite pas à partager ses bons plans de balades ou de visites selon vos intérêts. Son équipe à la réception est également très agréable, ils travaillent 24/24 (en rotation bien sur) et ont toujours un petit mot, on se sent comme à la maison. Légers bémols : il n'est pas toujours simple de se garer aux alentours, il faut parfois faire plusieurs tours de pâté de maison mais ça dépend peut-être des dates auxquelles vous venez. Autre point : Magaluf est un endroit un peu plus destiné aux jeunes (pubs, discothèques), les jeunes touristes s'y retrouvent pour la fin de l'année, et ce n'est pas forcément propice au calme pour les familles mais l’hôtel n'y peut vraiment rien et ça n'a, en rien, gâché notre séjour qui fut, je le répète : fabuleux.
2019년 5월에 7박 숙박함
답변 제공: HSM Customer Service. 님, 2019년 7월 16일
Dear Jerome, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and as you can prove, for HSM our guests are the most important. Your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel. Best regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Panorama stupendo, camere spaziose e pulite. La colazione un pò cara (2 euro un caffe con le cialde) e non c'è parcheggio presso la struttura come invece indicato nella descrizione.
2019년 5월에 5박 숙박함
답변 제공: HSM Customer Service 님, 2019년 7월 16일
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,