일광욕 테라스

텐트 팔마노바 여행 후기

3 out of 5
텐트 팔마노바
Carrer de París, 1, Calvia

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 64개 이용 후기 중 29개" "
평점 8 - 좋아요. 64개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 7개" "
평점 4 - 별로예요. 64개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 1개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
깔끔하지만 편안하진 않은 호텔
그냥 깔끔한 싼 모텔급 호텔입니다ㅠ 건물 외관,로비 다 굉장히 깔끔하고 방은 사진보다 작아요 그치만 더러운건 없었고 화장실 상태도 깨끗했어요. 온수도 잘 나왔고요 문제는 침대가.. 완전 꺼져서 허리가 아파 제대로 잘수 없었고 이불은 정말 홑겹 린넨 하나에 옆에 담요를 따로 놔줍니다.. 여기서 충격먹고 다음날 다른 곳으로 옮겼네요ㅠㅠ그리도 복도 소리가 다 들립니다 밤에 여자분들이 늦게 술마시고 들어와서 복도에서 떠드는게 다 들리더라고요 주차는 호텔 안에 무료로 할 수 있어서 좋았고 조식도 나름 잘 나왔어요 싼값에 마요르카 호텔 찾으신다면.. 가시고 그치만 비추에요
2023년 5월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 19일
Dear guest, Thank you very much for your stay with us and your valuable review of our tent Palmanova. We do appreciate both positive and constructive comments, therefore your  remarks concerning the impression given by the room you were allocated on this occasion, the comfort of our beds and the soundproof insulation of our rooms will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to the beach, shops, bars/restaurants and for the bus to and from the airport and Magaluf. The staff were friendly and the hotel was very clean. The food was lovely, good variety and great that it’s up to 1:30pm! My only gripe would be that our room was extremely hot during the night and the air con was turned off. When talking to reception about it I was told there was nothing they could do and to open the door! This wasn’t the safest solution when I was there on my own with my 11 year old son!
2024년 4월에 3박 숙박함
답변 제공: Customer Experience 님, 2024년 4월 19일
Dear Samantha, Thank you very much for your valuable feedback and your kind words about our tent Palmanova.We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the air-conditioning, we have already noted it down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Marino

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buona colazione e personale molto gentile.
2023년 11월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 11월 12일
Dear Marino, Thank you very much for choosing our place and the positive review given to the tent Palmanova. Your kind words about the whole team are very much appreciated. It is always a pleasure to hear that our guests had an enjoyable experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Göran

2023년 10월에 6박 숙박함

8/10 - 좋아요

Lena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함
답변 제공: Customer Experience 님, 2023년 11월 1일
Dear Lena, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 - 괜찮아요

Rubén

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel reformado esteticamente pero es un hotel de los 90. Cama y almohada bastante mejorable. Las habitaciones son un poco pequeñas.
2023년 10월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 11월 1일
Estimado Rubén, Gracias por el tiempo que ha dedicado en valorar nuestro tent Palmanova tras su reciente estancia con nosotros. Todas las críticas de nuestros clientes nos sirven para seguir aprendiendo y mejorando, por lo que intentamos estar siempre a la altura de las expectativas de nuestros huéspedes, si bien en este caso, y por sus comentarios, no siempre lo conseguimos. Su valoración constructiva ha sido ya transmitida a nuestra Dirección para su consideración.Gracias igualmente por elegir FERGUS Group.Esperamos darle nuevamente y así poder mostrarle las mejoras introducidas en todas las áreas del hotel.Un cordial saludo, Paula Rotger, Customer Experience. tent PALMANOVA

2/10 - 너무 별로예요

jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NÃO RESERVAR AQUI
Recebi um quarto para mobilidade condicionada e a casa de banho adaptada o que não foi nada bom porque estava sempre tudo mudado. Encontrei cabelos no duche e formigas no quarto. A recepção totalmente incompetente e a diretora escondeu-se para não falar comigo e tentar resolver a situação. Terrível. Pequeno almoço de muito fraca qualidade também.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

damon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 20일
Dear damon, Thank you very much for your excellent review as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Bitte

좋아요: 청결 상태
Det var väldigt tråkigt att det inte gick att få senare Check out. Vårt rum städades runt 16:00 alla dagarna annars. Men sista dagen var det omöjligt.
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 6일
Dear Bitte, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. We are sorry that it was not possible to check out later but our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very modern Hotel with nice view and only 3mins to the Beach. We enjoyed the brunch a lot as there‘s a lot of options and also during lunch Time every day a different meal (Pizza, Wraps,..). The rooms are a bit small but have everything you need and comfortable beds and a nice balcony to spend the evening or see the sunrise from the sea Side. The staff were friendly and nice.
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 24일
Dear Laura, Thank you kindly for your lovely feedback regarding your stay with us at the tent Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Pia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Topp opphold
Topp service fra manager og Jose i restauranten. Fint konsept med bed&brunch og hyggelig bassengområde og fellesarealer. Rengjøring på rommet hver dag. Kort vei til strender og koselige restauranter. Vi kommer igjen!
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 16일
Dear Pia, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Line

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Morgenmaden var ikke noget særligt. Servicen var derimod hemt i top.
2023년 7월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 9일
Dear Line, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. Your comments on the quality of the products offered have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Liv

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nytt og fint, gode senger. Små men ok rom. Stille og rolig. Savnet kjøleskap. God mat og positivt at brunsj er inkludert. Men kaffemaskinene må skiftes ut!!
2023년 7월에 7박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 9일
Dear Liv, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the introduction of a fridge in our rooms and the quality of the coffee offered, we have already noted them down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 3일
Dear Linda, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Kevin

2023년 7월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 24일
Dear Kevin, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expecttions and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Joyie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 12일
Dear Joyie, Thank you very much for your valuable feedback about our tent Palmanova. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 객실의 편안함
Basic and clean
Nice hotel .rooms small ,air con good , liked more room for clothes.no entertainment at night or music round pool .in all it was fine and good location,prices more affordable than other hotels in area
2023년 6월에 6박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 7일
Dear David, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the storage place available in our rooms and the introduction of entertainment or music in the pool area, we have already noted them down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 6월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 7일
Dear Jordan, Thank you very much for your valuable feedback and your kind words about our tent Palmanova. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Steffen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 1일
Dear Steffen, Thank you for taking the time to leave your valuable review of our tent Palmanova. We are pleased that you have enjoyed many aspects of the hotel. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Ibtissam

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very nice and clean place , staff are very friendly the breakfast last From 8 till 1h30 . Highly recommend I’m going to come back
2023년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 1일
Dear Ibtissam, Thank you very much for choosing tent Palmanova for your trip to Mallorca and for taking the time to write your kind words. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. That you would recommend us to other guests is a great pride for all of us.Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 1일
Dear Guest, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 19일
Dear Richard, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you enjoyed many aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for a short stay but some minor issues
Location was great. Food nice. Not enough storage space and walls were too thin. You could hear the next room take clothes off the hangers. The showers were pretty poor. You had to decide if you wanted a hot shower or good water pressure. Not both.
2023년 5월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 19일
Dear Kelly, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Palmanova. We are pleased to hear that your accommodation was satisfactory and a good choice of accommodation despite the issues highlighted for which we herewith apologise. Your comments on the storage place available in our rooms, the soundproof insulation and the impression given by the showers have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 - 괜찮아요

Luisana

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Fueron muy amables desde la llegada. Marcela y Eleonora nos ayudaron mucho y siempre estuvieron con muy buena disposición. El problema lo tuvimos por las noches. Escogimos el hotel porque habían reseñas de que era tranquilo y familiar, pero de las 4 noches que nos alojamos, solo pudimos dormir bien 1 de ellas. Los ruidos en los pasillos, gritos y portazos a las 4 de la madrugada fueron recurrentes. Una pena, porque en general el hotel nos pareció muy bien. Pero al no descansar, no disfrutamos nuestras vacaciones como queríamos.
2023년 5월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 13일
Estimada Luisana, Queremos agradecerle muy sinceramente que comparta sus impresiones sobre su reciente estancia en nuestro tent Palmanova con nosotros. Apreciamos su valoración y lamentamos no haber cumplido plenamente con sus expectativas en esta ocasión. Tendremos muy en cuenta su crítica constructiva en cuanto a la insonorización de nuestras habitaciones para seguir mejorando nuestro servicio día a día. Muchas gracias igualmente por elegir FERGUS Group. Esperamos poder volver a verlos en alguna otra ocasión y así poder mostrarle nuestros avances en todas las áreas del hotel. Un afectuoso saludo, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Tracy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay for a hen weekend Lovely comfy rooms and superb brunch Would highly reccommend it
2023년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 13일
Dear Tracy, Thank you so much for choosing to stay with us at our tent Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spot on
Lovely modern hotel, we were very impressed with everything. Reception and dining areas, room, pool area are all very nice. The brunch was good, plenty of choice. Can’t fault the place, good location too.
2023년 5월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 13일
Dear carol, Thank you very much for choosing tent Palmanova for your trip to Mallorca and for taking the time to write your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Not really good
L'insonorisation est horrible, on entends tout ce qui se passe dans le couloir. De plus aucun lit double n'existe et les lits ont des roulettes donc se deplace au moindre mouvement.
2023년 4월에 6박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 4일
Dear guest, Thank you very much for your stay and the time taken for your review of our tent Palmanova. It is a pleasure to hear that you enjoyed a nice stay with us on the whole despite the points mentioned for which we apologize.We have taken good note of your remarks and proposals concerning the soundproof insulation of our rooms and the introduction of real double beds and will do our best to continue improving our service as well as our facilities so that our guests can enjoy an unforgettable holiday experience. Thanks again for choosing FERGUS Group. We would love to welcome you back Kind regards, Paula Rotger Customer Experience tent PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Nice, clean accommodation in a great location. Bottomless breakfast was convenient and served until 1.30pm with different food added for lunch time. There were plenty of sun loungers available so no fighting for a spot around the pool. At night, there is a nice seating area outside to relax and have a drink from the bar. I’d definitely recommend the white sangria! Only criticism was service on reception was slow.
2023년 4월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 4일
Dear guest, Thank you very much for your valuable feedback and your kind words about our tent Palmanova.We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestion regarding the effectiveness of reception, we have already noted it down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group.We would love to welcome you again in your next visit to the island.Best regards, Paula Rotger Customer Experience tent PALMANOVA

6/10 - 괜찮아요

Angela

2023년 4월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 4일
Estimada Angela,Muchas gracias por elegir nuestro tent Palmanova así como por su valoración.Apreciamos su valoración y lamentamos no haber cumplido plenamente con sus expectativas en esta ocasión.Le aseguramos que mejoramos nuestro servicio día a día para que así nuestros huéspedes tengan una estancia cómoda.Esperamos poder volver a verlos en alguna otra ocasión y así poder mostrarle nuestros avances en todas las áreas del hotel.Un afectuoso saludo,Paula Rotger Customer Experience tent PALMANOVA

10/10 - 훌륭해요

jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel.
Started off with a few issues but got sorted by a woman I beleive was manager/supervisor. After that everthing was great. Great room, great view, nice pool, most other guests was considerate but was a few who wasn't so much. The food was great and fantastic it was included. The staff working in the food area was always friendly and helpful.
2023년 4월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 2일
Dear jack, Thank you very much for choosing tent Palmanova for your trip to Mallorca and for taking the time to write your valuable feedback. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed your stay. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location
2023년 4월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 2일
Dear Paul,Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Palmanova. We are most pleased to learn that you enjoyed the location of our hotel. We really hope we can welcome you again in your next visit to the island. Kind regards, Paula Rotger, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Ronny

2022년 11월에 5박 숙박함

10/10 - 훌륭해요

Gordon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 7박 숙박함
답변 제공: Customer Experience 님, 2022년 10월 31일
Dear Gordon, Thank you very much for your excellent review as well as for your stay at the tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Anette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 4박 숙박함
답변 제공: Customer Experience 님, 2022년 10월 15일
Dear Anette, Thank you very much for your excellent review as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta. Customer Experience. tent PALMANOVA

8/10 - 좋아요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tent Hotel
Always enjoy staying here, lovely hotel, staff and food
2022년 9월에 3박 숙박함
답변 제공: Customer Experience 님, 2022년 10월 15일
Dear Claire, Thank you very much for choosing our place for your holidays and the positive review given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta. Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Andrea

2022년 10월에 2박 숙박함
답변 제공: Customer Experience 님, 2022년 10월 15일
Dear Andrea, Thank you kindly for your excellent feedback regarding your stay with us at the tent Palmanova. We are very glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta. Customer Experience. tent PALMANOVA

6/10 - 괜찮아요

John

2022년 9월에 5박 숙박함

8/10 - 좋아요

Carina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 4박 숙박함
답변 제공: Customer Experience 님, 2022년 9월 23일
Dear Carina, Thank you very much for choosing our place for your holidays and the positive review given to the tent Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 8박 숙박함
답변 제공: Customer Experience 님, 2022년 9월 19일
Dear guest, Thank you very much for your excellent rating as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Shimaa

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check in issue.
It's a great hotel, my only issue is that, they say on the page that they can check you in before 15 o'clock if you're early but that's far from the true. We came to the hotel around 9:30 and they refused to check us in til 15 o'clock, and they were very rude about it. Didn't even consider that one of my friends was sick and alomst fainted. Yet we waited 5 hours and half.
2022년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2022년 9월 10일
Dear Shimaa, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Palmanova. We are pleased to hear that your accommodation was satisfactory on the whole and a good choice of accommodation for you and your friends despite the issues highlighted for which we herewith apologise. Your constructive comments about the check-in options have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Please note that rooms can indeed be delivered before 3pm, but of course if they are available i.e. in case the hotel if full and our guests check-out at noon, they will have to be cleaned and prepared for new guests. Therefore, I assumed this cas the case. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Jessika

2022년 9월에 1박 숙박함
답변 제공: Customer Experience 님, 2022년 9월 6일
Dear Jessika, Thank you very much for your excellent rating as well as for your stay at our tent Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Alma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 7박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 27일
Estimada Alma, Le estamos muy agradecidos por la agradable reseña que nos dedica tras su reciente estancia en nuestro tent Palmanova. Ha sido un placer poder atenderles durante estos días y estaremos encantados de volver a verles muy pronto. Gracias igualmente por elegir FERGUS Group. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Torkel

2022년 8월에 1박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 27일
Dear Torkel, Thank you very much for choosing our place for your holidays and the valuable rating given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Tania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacanza perfetta
Perfetto il brunch fino alle 13.30! Camera con balcone su piscina. Ottima la vicinanza alla fermata del bus e al centro di Magaluf dove si trova la vita notturna.
2022년 8월에 3박 숙박함
답변 제공: MR/S 님, 2022년 8월 25일
Gracias por compartir su estancia con nosotros.Hotel Tent Palmanova.

8/10 - 좋아요

Dominique

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice property
2022년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 20일
Dear Dominique, Thank you very much for choosing our place for your holidays and the positive review given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bueno
2022년 8월에 7박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 20일
Dear Edwin, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our tent Palmanova. We are glad to know that you liked our hotel. Be assured we have noted your constructive rating which has been duly reported to our Management team for consideration. Thanks for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

james

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 11박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 20일
Dear james, Thank you kindly for your excellent rating regarding your stay with us at the tent Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent PALMANOVA

8/10 - 좋아요

Mahshid

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra vecka i värmen
Trevlig överraskning att frukost övergick till brunch och ber öppen till 13:30 Passade oss perfekt Fritt fram o äta så många ggr man ville Bra pool Väldigt djup 3m
2022년 8월에 5박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 20일
Dear Mahshid, Thank you for taking the time to leave your opinion about our tent Palmanova and for your positive feedback. It is a pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience. tent PALMANOVA

10/10 - 훌륭해요

Torolf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 6박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 6일
Dear Torolf, Thank you kindly for your excellent feedback regarding your stay with us at the tent Palmanova. We are glad you had such an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta. Customer Experience.tent PALMANOVA

8/10 - 좋아요

Anette

2022년 7월에 6박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 6일
Dear Anette, Thank you very much for choosing our place for your holidays and the valuable review given to the tent Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta. Customer Experience.tent PALMANOVA