실내 수영장, 야외 수영장, 일광욕 의자

파라디소 가든 호텔 여행 후기

4 out of 5
파라디소 가든 호텔
Carrer Perla, 28, Palma de Mallorca, Palma de Mallorca, Mallorca

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 185개 이용 후기 중 95개" "
평점 8 - 좋아요. 185개 이용 후기 중 70개" "
평점 6 - 괜찮아요. 185개 이용 후기 중 13개" "
평점 4 - 별로예요. 185개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 185개 이용 후기 중 4개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Clemens

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel mit sehr freundlichem Personal!!!
2024년 3월에 1박 숙박함
답변 제공: Guest Manager 님, 2024년 3월 15일
Sehr geehrter Clemens, Zunächst einmal möchten wir uns für Ihr Kompliment an unser Team bedanken. Sie arbeiten jeden Tag daran, dass sich unsere Gäste jederzeit gut betreut fühlen. Wir werden Ihre Kommentare an alle weitergeben, wir sind sicher, dass sie sich freuen werden, wenn sie wissen, dass ihre Bemühungen geschätzt werden.Es ist uns eine Freude zu lesen, dass wir Ihre Erwartungen in den verschiedenen Bereichen unseres Hotels erfüllt haben. Wir hoffen, Sie bald wieder im Paradiso Garden begrüßen zu dürfen!Mit freundlichen Grüßen, CloeGuest Manager

4/10 - 별로예요

Jonas

단체 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Leider waren wir am Ende der Saison in dieser Unterkunft und so war dann leider auch der Service! Die Karten für das Abendessen waren komplett veraltet und wurde wohl am ersten Tag der Saison ausgedruckt, sodass einige Gericht gar nicht verfügbar waren. Der Pool vor unserem Zimmer war nicht ordentlich gereinigt. Frühstück wurde leider auch nur sehr langsam oder gar nicht nachgefüllt und wurden von Tag zu Tag schlimmer.
답변 제공: Guest Manager 님, 2024년 3월 5일
Sehr geehrter Herr Jonas, wir bedauern aufrichtig die Unannehmlichkeiten, die Sie während Ihres Aufenthalts am Ende der Saison erlebt haben. Was die Sauberkeit des Pools im Swim-Up-Raum betrifft, möchten wir die Gelegenheit nutzen, um Ihnen zu erklären, dass wir den Pool täglich reinigen und pflegen. Was Ihre Anmerkungen zum Service beim Abendessen betrifft, so werden wir die Geschehnisse überprüfen, damit sich die oben erwähnten Vorfälle nicht wiederholen. Wir schätzen Ihr Feedback sehr und freuen uns darauf, Ihnen bei Ihrem nächsten Besuch ein noch zufriedenstellenderes Erlebnis bieten zu können.Vielen Dank, dass Sie Ihre Bedenken mit uns geteilt haben.Mit freundlichen Grüßen, CloeGuest Manager

10/10 - 훌륭해요

Sophia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing during our entire stay!
2023년 10월에 3박 숙박함
답변 제공: Guest Manager 님, 2024년 3월 2일
Dear Sophia,We thank you for highlighting the friendliness and enthusiasm of our staff, they are definitely the main strength of our hotels. We will congratulate all of them on your behalf for their contribution to your well-being during your stay with us.We hope to welcome you again in the future. Best regards, Cloe Guest Manager

8/10 - 좋아요

Annina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 10월 31일
Dear Benjamin, Thank you for sharing your positive experience with us and for choosing our hotel. We hope to welcome you again in the future for another positive stay. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint rom, veldig god frokost, rolig område og kort vei til stranden, flyplass og Palma
2023년 10월에 7박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 10월 31일
Dear customer, We are very happy to see that you had a pleasant stay, and that we met your expectations in terms of room, facilities, and location. We are also glad that our breakfast was to your liking, as we work hard to offer a wide variety of delicious options for our guests to start the day in the best way.Thank you for sharing your experience with us, we look forward to seeing you again!Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Dirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir haben das Hotel auf Empfehlung von Freunden gebucht und waren voll und ganz zufrieden! Kann man nur empfehlen!
2023년 10월에 4박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 10월 19일
Sehr geehrter Dirk, Wir freuen uns sehr, dass Sie sich für Ihren Aufenthalt im Paradiso Garden entschieden haben, und sind erfreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Unser oberstes Ziel ist es, dass unsere Gäste glücklich nach Hause zurückkehren.Vielen Dank für Ihr Vertrauen und die Weiterempfehlung unseres Hotels. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Cloe Guest Manager

8/10 - 좋아요

Nassera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 10월 19일
Dear Nassera, Thank you for taking the time to share your positive experience with us. We hope to see you again very soon. Best regards, Cloe Guest Manager

6/10 - 괜찮아요

Alessio

단체 여행
Mallorca 2023
hotel was nicely located. breakfast was good. not in line with what I would expect from a 4 star hotels. the thing that bothered me the most was the shower. everytime we took a shower, the whole bathroom was flooded.
2023년 9월에 6박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 10월 19일
Dear Alessio, Thank you for choosing Paradiso Garden and for sharing your feedback about your recent stay with us. We appreciate your insights as they help us improve our services.We are delighted to hear that you found our hotel's location to your liking and enjoyed the breakfast. However, we sincerely apologize for the inconvenience you experienced with the shower. This is certainly not the level of comfort we aim to provide to our guests. Rest assured, we are addressing this issue to ensure that it is promptly resolved. Your satisfaction is very important to us, and we take your feedback seriously.We hope that despite this issue, you had an overall pleasant stay and that you would consider returning in the future. Once again, thank you for your valuable feedback.Best regards,Cloe Guest Manager

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Hotel, gute Lage, leckeres Essen
2023년 9월에 5박 숙박함
답변 제공: Guest Manager 님, 2023년 10월 7일
Sehr geehrter Philip,Vielen Dank für Ihre freundlichen Worte! Es freut uns zu wissen, dass Sie einen angenehmen Aufenthalt im Paradiso Garden hatten und dass Sie vor allem unser Essen genossen haben. Wir sind sehr stolz darauf, dass Sie das Ergebnis der Bemühungen unserer Köche, die kulinarischen Wünsche unserer Gäste zu erfüllen, genießen konnten.Wir freuen uns darauf, Sie in Zukunft wiederzusehen und hoffen, dass Sie eine weitere schöne Zeit bei uns verbringen werden.Mit freundlichen GrüßenCloe Guest Manager

10/10 - 훌륭해요

Mette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Super dejligt hotel. Lækker morgenmad og hjælpsomt og sødt personale…. Gode drinks i baren. Tæt på strand og gode restauranter
2023년 9월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 10월 6일
Dear Mette, Thank you for your feedback about your holiday at our hotel Paradiso Garden. The satisfaction of our guests is our main goal, and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the staff were able to meet your expectations during your stay. We hope to see you again very soon!Cloe Guest Manager

10/10 - 훌륭해요

Ingrid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prachtig hotel, wij hadden een swim up kamer. Mooie ruime kamer, heerlijk bed, iedere dag werd de kamer keurig schoongemaakt, mooie badkamer, lekker zitje bij het zwembad. Ontbijt erg lekker en uitgebreid. Tophotel!!
2023년 9월에 8박 숙박함
답변 제공: Guest Manager 님, 2023년 10월 5일
Beste Ingrid, Hartelijk dank voor uw vriendelijke woorden! We zijn blij om te horen dat u heeft genoten van uw verblijf in ons hotel en dat u alle faciliteiten die wij bieden heeft gewaardeerd, van de ruime kamers tot het zwembad en het heerlijke ontbijt. Ons team streeft ernaar om onze gasten de best mogelijke ervaring te bieden en uw feedback motiveert ons om dit te blijven doen. We kijken ernaar uit om u in de toekomst weer te zien voor een uitzonderlijke ervaring in ons hotel.Vriendelijke groeten, Cloe

10/10 - 훌륭해요

Rebecca Melanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfekte Unterkunft! Super sauber und tolle Einrichtung. Perfekter Standort, super zentral. Immer wieder gerne!
2023년 9월에 3박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 29일
Sehr geehrte Rebecca, Vielen Dank, dass Sie uns Ihre Bewertung mitgeteilt haben. Wir freuen uns zu lesen, dass Paradiso Garden der perfekte Ort ist, um Ihren Urlaub zu verbringen. Wir möchten uns auch dafür bedanken, dass Sie die Arbeit unseres Housekeeping-Teams gewürdigt haben. Unsere Teams bemühen sich jeden Tag, unseren geschätzten Gästen den besten Aufenthalt zu bieten, und wir freuen uns, dass dies bei Ihnen der Fall war. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Cloe

10/10 - 훌륭해요

Petra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 20일
Dear PetraThank you for sharing your this positive feedback after your recent stay at Paradiso Garden. We are happy to see that you enjoyed, and hope to welcome you again in the future. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A gem of a hotel
Fresh and modern with friendly staff, comprehensive breakfast and lovely dinners on the terrace!
2023년 9월에 5박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 20일
Dear Mark,Thank you very much for taking the time to share your positive feedback with us! We are thrilled to hear that you had an enjoyable experience at Paradiso Garden.We are delighted that you appreciated our breakfast offerings and the dinners on our terrace. It's always our aim to create memorable dining experiences for our guests. Your kind words are a wonderful source of motivation for our staff, and we genuinely appreciate your support and recognition.We hope to have the pleasure of welcoming you back to Paradiso Garden in the future for another outstanding stay. Thank you once again for choosing us. Best regards, Cloe Guest Manager

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 20일
Dear Suzanne, Thank you for sharing your thoughts after your recent stay at Paradiso Garden. We are happy to see that you had an enjoyable experience and hope to welcome you again in the future. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Anna-Katharina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir hatten einen wunderbaren Urlaub mit 3 Mädels im Paradiso Garden. Die Suite war super praktisch für 3 Personen eingerichtet und alles war sehr sauber. Wir kommen wieder.
2023년 9월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 15일
Sehr geehrte Anna-Katharina, Vielen Dank, dass Sie unser Paradiso Garden bei dieser Gelegenheit zu Ihrem Hotel der Wahl gemacht haben und für Ihre freundliche Empfehlung an die Reise-Community von Expedia. Dieses positive Feedback motiviert uns, unseren geschätzten Gästen weiterhin wunderbare Erlebnisse zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenCloe Guest Manager

10/10 - 훌륭해요

Melissa

2023년 8월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 29일
Dear Melissa, Thank you for sharing this positive feedback after your recent stay at Paradiso Garden. We are happy to see that you enjoyed, and hope to welcome you again in the future. Best regards, Cloe Guest Manager

8/10 - 좋아요

Ninon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hårda sängar men annars superbra
2023년 8월에 5박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 7일
Dear Ninon,Thank you for sharing your feedback with us. We are glad to hear that you had an overall positive experience during your stay.Please know that your feedback is valuable to us, and we will take it into consideration as we continually strive to enhance our guests' comfort. We hope that, despite this, you were able to enjoy the other aspects of your stay with us.Thank you for choosing Paradiso Garden, and we look forward to the opportunity of hosting you again.Best regards,Cloe Guest Manager

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr modernes Hotel mit ausgezichneter Lage. Das Personal war auch sehr freundlich. Nicht unbedingt für Partygäste geeignet, da es eher ein Familienhotel ist.
2023년 8월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 3일
Sehr geehrter John, Vielen Dank, dass Sie sich die Zeit genommen haben, uns dieses positive Feedback mitzuteilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt, unsere Lage und den Service unseres Personals genossen haben. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Cloe

10/10 - 훌륭해요

Francesco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima, da provare anche il ristorante 😁
2023년 8월에 6박 숙박함
답변 제공: Guest Manager 님, 2023년 9월 3일
Caro Franceso, È fantastico sapere che ha apprezzato le delizie culinarie preparate dai nostri chef, che cercano sempre di offrire un'ampia varietà di piatti. Non vediamo l'ora di riaccoglierla e di farle vivere un'altra esperienza così positiva.Saluti, Cloe Guest Manager

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern , minimalist and comfortable hotel w/ all commodities for a good stay . Would stay here again but would not recommend a long stay as the area where it’s located is very crowded and made for German tourists mainly. Stayed for 5 nights on half board regime , lovely breakfast w/ good variety everyday just would improve the range for brunch such as more salads and pasta options as breakfast is from 8am-13 ;also would not recommend to have dinner included as same is a la cart and can be very restricted at times . It Would definitely be nicer if the hotel was not so “German tourist “oriented and more all nationalities instead. Lovely spa and outside pool , comfortable beds and nice rooms w / pool and see view in our case . Bar menu could also be improved, more choice needed .
2023년 8월에 5박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 31일
Dear David, We would like to express our appreciation for the comments you have made regarding your recent visit, as they help us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction, and we are delighted to hear that you enjoyed your holiday at Paradiso Garden Hotel.On the other hand, we regret not having met your expectations regarding the variety of our gastronomy, as we continuously strive to offer the best quality and meet the dining preferences of all our guests. We will of course take your suggestions into account for future improvements. Finally, we would like to point out that we welcome guests of all nationalities to our hotel. Although we understand that your words refer more to the area, and we are sorry that this was not entirely to your liking. At Paradiso Garden, we try to make every experience pleasant, to ensure that all our guests return home with beautiful holiday memories. Once more, thank you for taking the time to share your thoughts, we are looking forward to welcoming you again in the future and offer you an even better stay in our hotel.Best regards, Cloe Guest Manager

6/10 - 괜찮아요

Alisha

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The food was disgusting. A majority of the staff were very rude and not accommodating. Had to battle with them just to get the basics! They charge €3 for a bucket of ice… yes ice. The property itself was clean and in a good location but the poor customer service and food was a let down.
2023년 8월에 5박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 26일
Dear Alisha, Thank you for taking the time to share your comments. We value all feedback from our guests and appreciate your perspective.We are surprised by your comments about our customer service, as they do not align with the comments we usually receive from other guests. Our staff is a keystone of our hotel, known for their warmth and friendliness.As for the buckets of ice, it is important to note that our hotel operates on a different model than all-inclusive establishments. Therefore, some facilities or services may have an additional cost.We are pleased that you found our property clean and well located. However, we are disappointed to hear that our dinning experience and customer service did not meet your expectations. We will share your comments with our teams as we continually work to improve our services.Thank you for your time. We hope that you decide to visit us again, in order to have the opportunity to exceed your expectations in all aspects of your stay.Best regards, CloeGuest Manager

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice modern hotel . Staff were really helpful and friendly . Mainly German area -( in the German version of Magaluf apparently ) We were 40 somethings and it was no problem at all. No drunks , no shouting fighting ect. Holiday was silent at night.
2023년 8월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 25일
Dear Derek, Thank you for your positive review! We are thrilled that you enjoyed your stay at our modern hotel and that our staff's helpful and friendly service made your experience even better. We're glad to hear that you found the atmosphere at Paradiso Garden peaceful and quiet.We are happy to see that you had a pleasant experience overall, and we hope to have the pleasure of hosting you again in the future. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good. Only a diverse range of food in the evening would be an opportunity for improvement.
2023년 8월에 6박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 25일
Dear Martin, Thank you for sharing your experience with us. Guests' is our main goal and your comments help us to achieve this. We're delighted to hear that you had a positive experience overall.We have also taken note of your remarks about the dining experience and sincerely regret reading that we did not meet your culinary expectations on this occasion. Furthermore, we want you to know that we take your comments very seriously, as we want our cuisine to continue to be a very special treat for our guests.Thank you for choosing us, we hope to have the opportunity to receive you again in the future to be able to make your stay even more special. Best regards, Cloe Guest Manager

8/10 - 좋아요

ANCA-CRISTINA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful property, we particularly appreciated the cleanliness as well as the late check out by mid-day. Entry doors to each room are very noisy and they close with a large bang that borderline makes the walls tremble. The rooms have zero noise isolation, so do consider that before booking you vacation with this hotel. The whole complex is really nice, but once you get outside of the hotel complex you encounter drunken and noisy people everywhere. So from my personal perspective, although I like the hotel, the surroundings are horrible and therefor I will never return here.
2023년 8월에 9박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 25일
Dear Anca, We would like to thank you for taking the time to share your experience with us. At Paradiso Garden we are always willing to improve in order to continue to meet our guests' expectations, and your comment is undoubtedly a great help. We are glad to read that you enjoyed your stay at our hotel and that you especially appreciated our cleanliness. Regarding the noise of the doors and isolation, we will take your comment into account for future improvements. We are also sorry that you did not like the area, although the noise from the street is something that is not in our power, at Paradiso Garden we always try to make our guests' experience quiet and comfortable.Once again, thank you for your time. We hope to have the opportunity to welcome you again in the future, and to exceed your expectations. Best regards, Cloe Guest Manager

8/10 - 좋아요

Nerissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked it!
2023년 8월에 5박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 23일
Dear Nerissa, Thank you for sharing your positive experience with us. We are very happy to see that you had a nice stay at Paradiso Garden, and hope to have the opportunity to receive you again. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 8월 9일
Estimada Alicia, Muchas gracias por compartir su experiencia con nosotros tras su última visita. Su satisfacción es nuestra mayor recompensa. Esperamos recibirles nuevamente. Saludos, Cloe Guest Manager

8/10 - 좋아요

Ben

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel ist gut, wir hatten auf jeden Fall Spaß und einen guten Aufhalt. Trotzdem gibt es ein paar Schwachstellen, die ich gerne ansprechen will: - Wenn man noch im Zimmer schläft und geputzt werden soll und sagt dass sie bitte später kommen soll, kommt niemand. - Bei der Ankunft darf man nicht am Frühstück teilnehmen. Finde ich sehr schade, eigentlich will man nach einem langen Flug erstmal was essen. Dann aufgefordert zu werden zu zahlen finde ich keinen guten Start. - Personal ist größenteils unfreundlich. Wenn man raucht, z.b. am Pool wird man nicht freundlich ermahnt sondern sehr unfreundlich angemacht, auch wenn man es nicht wusste. - Für jeden kleineren „Fehler“ der nicht gern gesehen wird, wird man ermahnt und unfreundlich angemacht. - Frühstück ist so lala. Auswahl ziemlich bescheiden. Brot ist trocken. Wir hatten natürlich trotzdem Spaß, auch weil das Hotel am Ballermann ist. Für Leute die aber nur auf den Ballermann wollen und im Hotel vielleicht noch den/die ein oder andere kennenlernen möchte, ist das Hotel eher nichts. Für den Preis hätte ich mir ehrlich gesagt noch mehr erwartet.
2023년 7월에 9박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 8월 9일
Sehr geehrter Ben, Zunächst einmal möchten wir Ihnen dafür danken, dass Sie uns Ihr Feedback mitgeteilt haben. Bezüglich des Frühstücks am Tag Ihrer Ankunft möchten wir Ihnen mitteilen, dass die Check-in-Zeit wie in den meisten Hotels auf den Balearen um 14:00 Uhr ist und das Frühstück an diesem Tag daher nicht inbegriffen ist. Für Gäste, die vor der Check-in-Zeit anreisen, bieten wir jedoch die Möglichkeit, an unserem Frühstücksbuffet für 12 teilzunehmen. Es tut uns leid zu hören, dass das Frühstück nicht ganz Ihren Erwartungen entsprochen hat. Wir wissen, dass dies ein sehr wichtiger Aspekt der Erfahrung unserer Gäste ist, und wir schätzen Ihr Feedback, da es uns helfen wird, uns zu verbessern.Was das Rauchverbot in den Gemeinschaftsräumen betrifft, so haben wir es eingeführt, um das Wohlbefinden aller unserer Gäste zu gewährleisten, und deshalb weisen wir alle darauf hin, dass es einen speziellen Bereich für Raucher gibt. Wir nehmen Ihre Anmerkungen jedoch zur Kenntnis, um sie mit den Teams zu besprechen, die für die Information der Gäste zuständig sind, damit diese sich nicht wieder so fühlen, wenn sie über das Zimmer informiert werden. Es freut uns zu lesen, dass Sie einen schönen Urlaub hatten, und wir hoffen, dass wir Sie wieder bei uns begrüßen können, um Ihnen eine noch schönere Erfahrung zu bieten. Mit freundlichen GrüßenCloe Guest Manager

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 8박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 3일
Dear Tiffany, Thank you for sharing your experience and for this 5/5 review on Expedia. We hope to welcome you again very soon. Best regards, Cloe Guest ManagerGuest Manager

10/10 - 훌륭해요

Lena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kommen gerne wieder
2023년 7월에 4박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 8월 2일
Liebe Lena, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt und uns die beste Bewertung gegeben haben. Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen, Cloe Gues Manager

10/10 - 훌륭해요

Christine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel und super freundliche Mitarbeiter. Zimmer waren sauber und hatten einen schönen Ausblick aufs Meer. Frühstück war klein aber mat hat von alles was gefunden. Alles frisch zubereitet (Omelett und Pfannkuchen einfach herrlich) Mitarbeiter sehr zuvorkommend und kinderfreundlich. Super Hotel!
2023년 7월에 3박 숙박함
답변 제공: Guest Manager 님, 2023년 7월 27일
Sehr geehrte Christine, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben! Es freut uns zu hören, dass Ihr Aufenthalt in unserem Hotel wunderbar war. Unser Team ist stolz darauf, einen freundlichen und aufmerksamen Service zu bieten, damit sich unsere Gäste willkommen und wie zu Hause fühlen. Wir bemühen uns auch, unsere Zimmer sauber zu halten, damit Sie sich entspannen und eine komfortable Umgebung genießen können.Wir freuen uns, dass das Frühstück Ihren Erwartungen entsprochen hat. Wir bemühen uns, dass es für jeden Geschmack etwas gibt und dass alles frisch zubereitet wird, einschließlich unserer köstlichen Omeletts und Pfannkuchen.Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Vielen Dank, dass Sie sich für unser Hotel entschieden haben und für Ihre freundliche Bewertung!Mit freundlichen Grüßen, Cloe Guest Manager

10/10 - 훌륭해요

Mike Manolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
10/10
2023년 7월에 6박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 3일
Dear Mike, We are very glad to see that you had such positive experience with us. We hope to see you again very soon. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Inder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 3일
Dear Inder, Thank you for sharing your experience and for offering us a 10/10. We hope to welcome you back and offer you another great experience. Best regards, Cloe Guest Manager

8/10 - 좋아요

Moritz

2023년 7월에 7박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 3일
Dear Moritz, Thank you so much for sharing your experience. We hope to welcome you back very soon and offer you another unforgettable stay. Best regards, Cloe Guest Manager

8/10 - 좋아요

Cally

2023년 7월에 4박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 8월 9일
Dear Cally, Thank you very much for sharing your experience with us. We are very happy to see that you enjoyed your stay. We hope to welcome you again in the future!Best regards, Cloe Guest Manager

8/10 - 좋아요

Gabriella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zuvorkommendes Personal, sehr sauber und gepflegt
Das Hotel ist ganz Ok. Sauber, ruhig und Personal freundlich und zuvorkommend. Wir haben das Hotel frühzeitig verlassen weil es uns von der Ballermann Umgebung nicht wohl war. Jedoch dies hat mit dem Hotel nichts zu tun.
2023년 6월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 7월 2일
Sehr geehrte Gabriella, Vielen Dank für Ihren Kommentar zu Ihrem letzten Urlaub bei uns. Unser Hauptziel ist es, unseren Gästen weiterhin unvergessliche Erlebnisse zu bieten, und Ihr Feedback hilft uns, dies zu erreichen.Obwohl wir bedauern, dass Ihnen die Gegend nicht gefallen hat, möchten wir Ihnen für Ihre positiven Worte über unser Hotel danken. Ihr positiver Enthusiasmus für unser Personal wird von uns allen sehr geschätzt, und wir versichern Ihnen, dass dies eine große Quelle der Motivation für sie sein wird. Wir sind uns bewusst, dass dies ein sehr wichtiger Aspekt ist, und unser Team arbeitet hart daran, die Erwartungen unserer geschätzten Gäste zu erfüllen. Es ist eine Freude zu lesen, dass wir dies erreicht haben. Wir danken Ihnen für Ihre Zeit und hoffen, dass wir Sie in Zukunft wieder empfangen dürfen. Mit freundlichen GrüßenCloe Guest Manager

10/10 - 훌륭해요

Sepora

2023년 6월에 9박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 3일
Dear Sepora,Thank you for sharing your experience with us!We look forward to welcoming you back very soon and hope to offer you another great holiday. Best regards, Cloe Guest Manager

8/10 - 좋아요

Nafissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super séjour
Très bel hôtel, majorité du personnel est souriant et agréable. Hôtel très propre et la chambre était magnifique. Le seul bémol est la clientèle allemande très présente qui est très bruyante.
2023년 6월에 4박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 6월 29일
Chère Nacissa Nous sommes très heureux de constater que vous avez apprécié votre séjour parmi nous. C'est un plaisir de voir que nous continuons à répondre aux attentes de nos clients et à leur offrir des expériences mémorables. Nous sommes également heureux de constater que vous avez apprécié votre chambre.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, Cloe Guest Manager

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was excellent. I stayed in a swim-up room and made an excellent choice. The property was spotless and all areas well kept. The staff were attentive and polite at all times. Unfortunately the hotel is in the wrong area for me, my fault as I didn't research. S'Arenal is to Germany as Magaluf is to England.
2023년 6월에 9박 숙박함
답변 제공: Feedback Paradiso Garden 님, 2023년 6월 29일
Dear Elaine, Thank you very much for choosing Paradiso Garden for your holiday and for taking the time to leave us such a positive review. We are very happy to hear that our staff was attentive to your needs, and that you were able to enjoy your stay with us. Your feedback will certainly be a great source of motivation, we will share your comments on your behalf. Thank you also for mentioning the cleanliness of our facilities, we are aware that this is a very important aspect and our team works hard to meet our valued guest's expectations. It is a pleasure to read that we have achieved this. On the other hand, we regret your dissatisfaction with the area, because unfortunately what happens outside our hotel is beyond our control.Thank you again for your visit, it has been a pleasure to have you at Paradiso Garden. We look forward to welcoming you again in the future. Best regards, Cloe Guest Manager

6/10 - 괜찮아요

Charly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 6월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 3일
Dear Charly, Thank you for sharing your experience with us!We are glad that you had a great holiday and hope to receive you again very soon.Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Steffen

2023년 6월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 8월 3일
Dear Steffen, Thank you for sharing your experience with us!We look forward to welcoming you back very soon and hope to offer you another great holiday. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Fabienne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wir hatten ein Swim up Zimmer und waren rundum zufrieden. Frühstück bis 13 Uhr war sehr praktisch. Riesen Auswahl. Das Personal ist super freundlich. Obwohl das Hotel sich in unmittelbarer Nähe zum Mega Park befindet, hat man nichts gehört. Alles sehr ruhig und trotzdem zentral. Wir werden wiederkommen.
2023년 6월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 6월 21일
Sehr geehrte Frau Fabienne, Vielen Dank, dass Sie Paradiso Garden für Ihren Urlaub gewählt haben und dass Sie sich die Zeit genommen haben, uns eine so positive Bewertung zu hinterlassen. Es freut uns sehr zu hören, dass unser Personal auf Ihre Bedürfnisse eingegangen ist und dass Sie Ihren Aufenthalt bei uns genießen konnten. Vielen Dank auch für die Erwähnung unseres Frühstücksangebots und Ihres Swip-Up Zimmer. Es freut uns zu sehen, dass es Ihnen gefallen hat und dass wir Ihre Erwartungen erfüllen konnten. Nochmals vielen Dank für Ihren Besuch, es war uns eine Freude, Sie im Paradiso Garden zu haben. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen GrüßenCloe Guest Manager

10/10 - 훌륭해요

Marlon Laurin

2023년 6월에 6박 숙박함
답변 제공: Guest Manager 님, 2023년 6월 30일
Dear Marlon, Thank you for sharing your feedback after staying at Paradiso Garden. Your opinion is very important, and we are happy to see that we were able to reach your needs and expectations. We hope to welcome you again in the future. Best regards, Cloe Guest Manager

10/10 - 훌륭해요

Artur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super Hotel mit tollen Pool. Frühstuck könnte etwas reichhaltiger sein, aber war sonst ziemlich gut. Die Lage zum Megapark & Bierkönig ist ziemlich praktisch.
2023년 5월에 3박 숙박함
답변 제공: Guest Manager 님, 2023년 6월 7일
Sehr geehrter Artur, Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese Bewertung nach Ihrem letzten Besuch in unserem Hotel zu hinterlassen. Ihre Kommentare sind für uns von großer Bedeutung und wir freuen uns zu lesen, dass Sie Ihren Aufenthalt im Paradiso Garden genossen haben. Es tut uns jedoch leid zu hören, dass unser kulinarisches Frühstücksangebot nicht Ihren Erwartungen entsprach. Die exquisite Gastronomie ist eines der wichtigsten Merkmale unserer Hotelkette und ist bekannt für ihre außergewöhnliche Vielfalt und besondere Qualität. Selbstverständlich werden wir Ihre hilfreichen Anmerkungen an die zuständige Abteilung weiterleiten, um uns durch Ihr Feedback im Sinne der vollen Kundenzufriedenheit ständig zu verbessern.Nochmals herzlichen Dank für Ihr positives Feedback und Ihre Anregungen. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen GrüßenCloe Guest Manager

10/10 - 훌륭해요

Telmo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top
2023년 5월에 4박 숙박함
답변 제공: Guest Manager 님, 2023년 5월 26일
Sehr geehrter Telmo, es freut uns sehr zu hören, dass Ihnen der Aufenthalt im Paradiso Garden gefallen hat. Es freut uns zu wissen, dass wir Ihre Bedürfnisse und Erwartungen erfüllen konnten. Wir hoffen, dass Sie uns sehr bald wieder besuchen werden. Mit freundlichen GrüßenCloe Guest Manager

8/10 - 좋아요

Sascha

2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Sven

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Manuela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel propre, sympa et joli. Le personnel est très agréable
2023년 4월에 6박 숙박함
답변 제공: Guest Manager 님, 2023년 4월 26일
Chère Manuela, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience au Paradiso Garden. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour, notre principal objectif étant que nos clients rentrent chez eux satisfaits. Nous apprécions vraiment ce que vous avez dit sur notre personnel et sur la propreté. Votre visite a été un plaisir pour nous. Nous espérons vous revoir très bientôt. Salutations, Cloe Guest Manager