야외 수영장, 09:00 ~ 19:00 오픈, 수영장 파라솔, 일광욕 의자

비발디 호텔 여행 후기

4 out of 5
비발디 호텔
Dragonara Road, St. Julian's, Malta

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 967개 이용 후기 중 308개" "
평점 8 - 좋아요. 967개 이용 후기 중 410개" "
평점 6 - 괜찮아요. 967개 이용 후기 중 163개" "
평점 4 - 별로예요. 967개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 967개 이용 후기 중 29개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

JAE KU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
수영장도 있고 아침식사도 됀찮았어요.
2023년 8월에 2박 숙박함
답변 제공: GR 님, 2023년 8월 27일
Dear Jae Ku,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

6/10 - 괜찮아요

minkyu

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2019년 7월에 4박 숙박함
답변 제공: GR 님, 2019년 7월 20일
Dear Minkyu, Thank you for taking the time to rate us. We were sorry to see that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these ratings very seriously and if you shared with us where we failed you, we would have made sure these issues were addressed for the future. We apologise if we have caused you any inconvenience. Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future. Kind regards, M Gatt, Duty Manager

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my partner frequently visit vivaldi I had a suprise this time Beautiful new furniture. Lovely chairs, headboards and tv Brekfast is amazing, everything you can wish for Good food Staff are wonderful
2024년 4월에 1박 숙박함
답변 제공: GR 님, 2024년 4월 19일
Dear Deborah,Thank you for reviewing and rating us on Expedia. We are very happy you have highlighted our service, product and the friendliness of our staff and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

10/10 - 훌륭해요

Celia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Just off the busy street of restaurants blasting music. 5mins walk from Bus stop. Great restaurant onsite if you don't feel like going out. Very helpful staff. Felt safe as a solo traveller.
2024년 3월에 4박 숙박함
답변 제공: GR 님, 2024년 3월 25일
Dear Celia,Thank you for choosing our hotel while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay. Once again, thank you so much for your patronage and for recommending us so highly. Kindly rest assured that the management is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

8/10 - 좋아요

sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GR 님, 2024년 3월 22일
Dear Sabrina,Thank you so much for choosing our hotel while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for your loyalty and for recommending us so highly. Kindly be assured that the entire team is already looking forward to welcoming you back to our property. Until we do have this opportunity, we wish you all the best. Sincerely, DM

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스
Rooms are a bit dated
2024년 2월에 2박 숙박함
답변 제공: GR 님, 2024년 2월 19일
Dear Heather,Thank you for reviewing us after you resided with us. We feel sorry to read that your stay was not totally to your liking due to the décor of the accommodation. We would like to mention that rooms’ renovations are happening at the moment and hence, the rooms will soon have a more modern and fresher look and feel. We would like to present you our most sincere apologies for not providing you with a memorable stay while staying with us. We hope your return trip was a smooth one, and we hope that you will take the occasion to stay with us again in the future for an improved stay. Yours Sincerely, DM

6/10 - 괜찮아요

Adnan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ok
2024년 1월에 3박 숙박함
답변 제공: GR 님, 2024년 1월 29일
Dear Adnan,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously but you have not marked where we failed you.Thank you for being loyal to us and we sincerely hope to see you again in the future.Kind regards,DM

10/10 - 훌륭해요

Sheryle Jo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: GR 님, 2024년 1월 29일
Dear Sheryle,Thank you for staying at the Vivaldi Hotel and for recalling your positive occurrence on Expedia. We were excited to read that you enjoyed your reside. Feedback like yours makes our daily efforts worth their while.We are already looking forward to welcoming you back to our hotel. Until then, everyone at here wishes you all the best.Kind regards, DM

8/10 - 좋아요

Klenam

2023년 12월에 8박 숙박함
답변 제공: GR 님, 2024년 1월 1일
Dear Klenam,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

8/10 - 좋아요

meyevi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'accueil du personnel ( merci Yassine), l'extra propreté, belle piscine chauffée, attention sauna et bain turc payant 6€. Bon petit déjeuner avec beaucoup de choix. Je recommande à 100\100.
2023년 12월에 6박 숙박함
답변 제공: GR 님, 2023년 12월 29일
Dear Meyevi,Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Expedia. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

4/10 - 별로예요

Christian Michael

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Zimmer war zu kalt, die Matratze abgelegen, das "System" der Bettdecken nicht nachvollziehbar. Ich werde das Hotel keinesfalls mehr buchen.
2023년 12월에 5박 숙박함
답변 제공: GR 님, 2023년 12월 23일
Dear Christian,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive. We would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and heated indoor pool and Jacuzzi to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation. Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: GR 님, 2023년 12월 20일
Dear Chloe,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

10/10 - 훌륭해요

Abdulmunim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2023년 12월에 3박 숙박함
답변 제공: GR 님, 2023년 12월 19일
Dear Abdulmunim,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Expedia. We were pleased to know that you enjoyed our product and services. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

8/10 - 좋아요

valentin

좋아요: 청결 상태
.
2023년 12월에 1박 숙박함
답변 제공: GR 님, 2023년 12월 18일
Dear Valentin,Thank you so much for your delightful rating. We were thrilled to know you had a fabulous stay with us and that our colleagues took great care of you. Here at the Golden Tulip Vivaldi we always strive to take an extra step to make out of each stay a truly memorable experience. Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

8/10 - 좋아요

Salvatore 님, Gallarate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: GR 님, 2023년 12월 12일
Dear Salvatore,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

8/10 - 좋아요

luigi

2023년 12월에 2박 숙박함
답변 제공: GR 님, 2023년 12월 12일
Der Luigi,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcoming you back in the not-too-distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

10/10 - 훌륭해요

Simone 님, Iglesias

2023년 12월에 2박 숙박함
답변 제공: GR 님, 2023년 12월 23일
Dear Simone,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you thoroughly enjoyed your stay and that you had a wonderful overall experience in our hotel.We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 객실의 편안함
There was constant construction going on the property roof it seemed that woke guests up at promptly 7am to jackhammers. Walls are very thin
2023년 11월에 3박 숙박함
답변 제공: GR 님, 2023년 12월 12일
Dear Guest,We acknowledge receipt of your feedback and thank you for sharing your experience with other members of this online booking platform. We would like to express our regret for coming across a noise issue during your stay but as for the outside noises we have no jurisdiction over their origin or termination. Please accept our most sincere apologies.We truly hope that this issue will not deter you from choosing to stay with us again in the future. Until then, best wishes.Regards, DM

10/10 - 훌륭해요

LUIGI

2023년 11월에 3박 숙박함
답변 제공: GR 님, 2023년 12월 18일
Dear Luigi,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcoming you back in the not-too-distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

10/10 - 훌륭해요

Salem

2023년 11월에 4박 숙박함
답변 제공: GR 님, 2023년 11월 16일
Dear Salem,Thank you for choosing our hotel and for taking the time to rate us. We are so glad to know that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

10/10 - 훌륭해요

Absulgader Ramdan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: GR 님, 2023년 11월 16일
Dear Absulgader,Thank you very much for recommending Golden Tulip Vivaldi so highly. We are flattered by your rating and do hope to see you soon.Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

6/10 - 괜찮아요

Eivind

좋아요: 청결 상태
16 dager Golden Tulip
God frokostbufet, men treg omelettsteking. Raske heiser. Vi hadde juniorsuiite med havutsikt. Trang balkong med en stol. Greit bad men dårlig dusj. Slitt og manglende vedlikehold. Ingen lydisolering og mye støy fra gata dag, kveld og natt. Hjelpsome og flinke rengjøringspersonale. Noen i resepsjonen var lite hjelpsomme. Greit bassengområde på taket med nok solsenger til vanlig. Nå var det Malta Poker Festival en uke med mange støyende menn ved bassenget. Mange restauranter og uteplasser rundt hotellet. Dette er nok øyas festeplass! Det er mye byggearbeid og støy i området. Vi telte 15 heisekraner når vi sto på den ene siden av bassenget.
Juniorsuite havutsikt
Juniorsuite havutsikt
Utsikt fra bassengområdet
Utsikt fra bassengområdet
2023년 10월에 16박 숙박함
답변 제공: GR 님, 2023년 11월 4일
Dear Eivind,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed in the future. In the meantime, your comments have been shared with the appropriate departments for review.Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future.Kind regards,DM

8/10 - 좋아요

Bjarke

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: GR 님, 2023년 10월 31일
Dear Bjarke,The Management of the hotel would like to thank you for choosing Golden Tulip Vivaldi for your stay whilst in Malta and for sharing your feedback. We were pleased that you enjoyed the location of the hotel, right in the centre of it all and we were delighted to learn that you enjoyed your holiday with us and that you found our hotel lovely to stay in. Furthermore, we were glad to read that the service of our professional and helpful staff was of your liking. Whilst thanking you once again, we hope to have the opportunity to welcome you back to Malta and of course to Golden Tulip Vivaldi. Sincere regards,DM

8/10 - 좋아요

Lizzie

좋아요: 청결 상태, 직원 및 서비스
Property was clean and good value for money. Breakfasts had a good array of choice. Unfortunately the inside pool was closed for refurbishment but overall a pleasant stay in a good location
2023년 10월에 6박 숙박함
답변 제공: GR 님, 2023년 10월 30일
Dear Lizzie,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us and other travellers. We were delighted to read that you enjoyed your stay and that you had a wonderful overall experience in our hotel. Nonetheless, we were sorry to read that your sojourn with us did not meet your expectations due to the indoor pool being closed. We apologise for the inconvenience but the indoor pool required some urgent maintenance work and we had to close it off to look after the safety of our guests.Once again, we thank you for staying with us and we look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards,DM

10/10 - 훌륭해요

Fabio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo!
Ho scelto questo hotel per la posizione adatta a me, conoscevo già questa catena di strutture, e confermo che il soggiorno è stato al di sopra delle aspettative, il personale veramente gentile e pronto a soddisfare ogni richiesta.
2023년 10월에 2박 숙박함
답변 제공: GR 님, 2023년 10월 31일
Dear Fabio,All the staff and the management of Golden Tulip Vivaldi acknowledge receipt of your kind feedback, so rewarding for our efforts and commitment towards guest satisfaction. Thank you.We thank you for staying with us and look forward to having you over many more times. Kind regards,DM

10/10 - 훌륭해요

EDITH

Very good location and excellent balcony
2023년 9월에 2박 숙박함
답변 제공: GR 님, 2023년 10월 24일
Dear Edith,Thank you for reviewing and rating Golden Tulip Vivaldi on Expedia. We are very happy you have highlighted our location and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

10/10 - 훌륭해요

Joseph

2023년 9월에 9박 숙박함
답변 제공: GR 님, 2023년 10월 3일
Dear Joseph,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Hotels.com. We were pleased to read that you enjoyed our product and services. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

2/10 - 너무 별로예요

Dominic

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 9박 숙박함
답변 제공: GR 님, 2023년 9월 26일
Dear Dominic,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive and not complain about things that do not regard them such as the manager having his break. Contrary to your remark, we would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and massages to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. Please note that if you left your 'Do not disturb' card attached to the room, then it will not be cleaned. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation.Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

2/10 - 너무 별로예요

Dominic

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel needs urget attention rooms we not cleaned the first 2 days when we asked about this we were met with a very aggressive reception. Pool had mould growing around the tiles badly. No chairs or tables on the large balcony again when we asked we were told this is the way they are although their website states they do heve them on their balconies. Manager spent most days out the front of their bar smoking. Food really needs a revamp not great at all. Sad as the front and foyer wete deceiving
2023년 9월에 9박 숙박함
답변 제공: GR 님, 2023년 9월 26일
Dear Dominic,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive and not complain about things that do not regard them such as the manager having his break. Contrary to your remark, we would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and massages to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. Please note that if you left your 'Do not disturb' card attached to the room, then it will not be cleaned. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation.Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

10/10 - 훌륭해요

Andrea

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased with this hotel. Friendly staff, great location breakfast options were really good. Clean
2023년 8월에 7박 숙박함
답변 제공: GR 님, 2023년 9월 4일
Dear Andrea,Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay, particularly due to the team’s kindness and professionalism. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: GR 님, 2023년 8월 15일
Dear Guest,We would like to thank you for taking the time to rate us. We regret to hear that your stay was not entirely to your satisfaction. We would like to offer our sincerest apologies for not having been able to provide a memorable stay with us and let you know that if you shared with us your name or username, and not posted it anonymously, we would have been able to pass on your comment with the relevant information to the appropriate department for investigation. We trust that you will take the opportunity to use our hotel again in the future. Yours Sincerely, DM

6/10 - 괜찮아요

Rana

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함
답변 제공: GR 님, 2023년 7월 31일
Dear Rana,Thank you for taking the time to rate us. We were sorry to see that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these ratings very seriously and if you shared with us where we failed you, we would have tried to address these issues in the future. We apologise if we have caused you any inconvenience.Thank you for staying with us and we sincerely hope to see you again in the future.Kind regards,DM

4/10 - 별로예요

Elisa

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Purtroppo problemi con aria condizioni
2023년 7월에 2박 숙박함
답변 제공: GR 님, 2023년 7월 22일
Dear Elisa,Thank you for staying with us and for sharing your thoughts about your sojourn. With reference to your AC comments, as we speak, new chillers are being installed. Works can be seen carried out, by any guest on the first floor. Hotels are also prone to technical failures and big chillers of hotels are not like domestic ones. We cannot go in a shop and buy it instantly. They need to be ordered and it takes time to replace them. We hope that you and other potential guests understand this situation. Nonetheless, we apologise if we have caused you any inconvenience.Once again, thank you for your stay and we hope to see you again in the future.Kind regards,DM

4/10 - 별로예요

Nicholas

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The stay here was the second part of a 17 day holiday in Gozo and Malta. On arrival we were allocated our room 404, it is advertised a superior room (that is in size only)!. It overlooked the sea as requested. Within 2 hours it became quite obvious that building work was being carried out very very closely. We reported the noise to the reception desk on our way out to find something to eat. The receptionist told us no work was being carried out! Went to bed, at 6.30am a hammer drill and banging again, a phone call to an irate receptionist "educated me" it was nothing to do with the hotel but she would ask security to look into it. At the end of the 3rd day we went to the reception again and was told nothing had been reported. We eventually spoke to a manager who was both rude and curt and in denial that it was a problem of the Hotels making, however it became clear that the hotel are aware of the noise but legally they cant stop the work from taking place from 8am - Clearly not doing their job, they could involve the police to stop the noise before 8am they just don't. Any way after 3 days we were moved a little further away but the noise was still obvious and still commenced at 6.30. There was no air conditioning in the restaurant or common room areas, the indoor pool was closed for 5 days of our stay and the roof top "paddling pool" was closed for one day. The heat in the dining room at breakfast was unbearable. Rooms clean and house keeping good. The food was edible.
2023년 7월에 7박 숙박함
답변 제공: GR 님, 2023년 7월 22일
Dear Nicholas,Thank you for your review. We want to apologise for your less-than-perfect experience and additionally, we want to assure you that your comments will be shared with our Executive Team so that we can focus on those areas in need of improvement. We hope to welcome you back soon.Regards,DM

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Eigentlich tolle Lage und super Aussicht ... Leider war die drei Tage die Klimaanlage in der Lobby und im Frühstücksraum ausgefallen... :-(((((((((
2023년 7월에 3박 숙박함
답변 제공: GR 님, 2023년 7월 22일
Dear Thomas,We appreciate you taking the time to provide your thoughts. We were happy to learn that we are your favourite hotel, but we were also sorry to learn that this particular trip did not live up to your expectations. We sincerely apologize for this. Please be aware that we take these suggestions extremely seriously and will make sure that these problems are resolved going forward. Your feedback has already been given to the housekeeping division for assessment in the interim.We genuinely hope to see you again soon and appreciate your loyalty to Golden Tulip Vivaldi.Best regards,DM

2/10 - 너무 별로예요

Daniela

2023년 6월에 3박 숙박함
답변 제공: GR 님, 2023년 7월 28일
Dear Daniela,Thank you for taking the time to rate us. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and hence, we were surprised that you rated us only one star but did not leave comments on which areas we failed you, giving us the chance to improve our service.Thank you for using our property and we sincerely hope to see you again in the future.Kind regards,DM

10/10 - 훌륭해요

Giampaolo

2023년 7월에 1박 숙박함
답변 제공: GR 님, 2023년 7월 25일
Dear Giampaolo,Thank you so much for choosing Golden Tulip Vivaldi while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for your loyalty towards Golden Tulip Vivaldi and for recommending us so highly. Kindly be assured that the entire management of Golden Tulip Vivaldi is already looking forward to welcoming you back to our property. Until we do have this opportunity, we wish you all the best. Sincerely, DM

8/10 - 좋아요

Cordelia

가족 여행
좋아요: 청결 상태
The staff in the dining room were nice.,The desk staff did not pass on my complsintd to the manager, my room door was left open after the cleaner emptied our bin even though i told her not to enter our room and put do not dusturb sign which i took from her. I fail off the chair on the foyer as it moved back when i tried to get up due to slippery tile. I mentioned it all to the manager on my last night and he said that nobody said a thing to him.That was bad as i landed on my knee and 2 men lifted me off the floor.
2023년 6월에 1박 숙박함
답변 제공: GR 님, 2023년 6월 25일
Dear Cordelia,We appreciate you taking the time to provide your thoughts. We were happy to learn that we are your favourite hotel, but we were also sorry to learn that this particular trip did not live up to your expectations. We sincerely apologize for this. Please be aware that we take these suggestions extremely seriously and will make sure that these problems are resolved going forward. Your feedback has already been given to the housekeeping division for assessment in the interim.We genuinely hope to see you again soon and appreciate your loyalty to Golden Tulip Vivaldi.Best regards,DM

10/10 - 훌륭해요

Cordelia

2023년 6월에 4박 숙박함
답변 제공: GR 님, 2023년 7월 4일
Dear Cordelia,Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Expedia. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

10/10 - 훌륭해요

Gabriele

2023년 5월에 1박 숙박함
답변 제공: GR 님, 2023년 6월 13일
Dear Gabriele,Thank you so much for your delightful feedback. We were thrilled to read you had a fabulous stay with us and that our colleagues took great care of you. Here at the Golden Tulip Vivaldi we always strive to take an extra step to make out of each stay a truly memorable experience. Your words are inspiring and this kind of feedback is the greatest reward for our talents and the efforts we make daily. Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

10/10 - 훌륭해요

Gabriele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: GR 님, 2023년 6월 12일
Dear Gabriele,Thank you so much for your delightful feedback. We were thrilled that you had a fabulous stay with us and that our colleagues took great care of you. Here at the Golden Tulip Vivaldi we always strive to take an extra step to make out of each stay a truly memorable experience. Your words are inspiring and this kind of feedback is the greatest reward for our talents and the efforts we make daily. Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

10/10 - 훌륭해요

patrizia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un ottimo albergo camere spaziose bagno grande centrale un ottima colazione pulizia cortesia personale
2023년 5월에 3박 숙박함
답변 제공: GR 님, 2023년 5월 31일
Dear Patrizia,Thank you for staying at the Golden Tulip Vivaldi and for recalling your positive occurrence on Expedia. We were excited to read that you enjoyed your reside. Feedback like yours makes our daily efforts worth their while.We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

8/10 - 좋아요

Sandro

2023년 5월에 2박 숙박함
답변 제공: GR 님, 2023년 5월 31일
Dear Sandro,Thank you very much for recommending Golden Tulip Vivaldi so highly. We are flattered by your rating and do hope to see you soon.Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

8/10 - 좋아요

Conrad-Jan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
it was ok
2023년 5월에 5박 숙박함
답변 제공: GR 님, 2023년 5월 16일
Dear Conrad-Jan,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and if you commented where we failed you we would have made sure the issues were addressed for future guests.Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future.Kind regards,DM

10/10 - 훌륭해요

Elisa

2023년 5월에 1박 숙박함
답변 제공: GR 님, 2023년 5월 12일
Dear Elisa,Thank you for reviewing and rating Golden Tulip Vivaldi on Hotels.com. We are very happy to know you enjoyed our service, product and the friendliness of our staff.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

10/10 - 훌륭해요

Jan Møller

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 4박 숙박함
답변 제공: GR 님, 2023년 5월 4일
Dear Jan,Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Hotels.com. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy access for walks, shopping, restaurants and to get the bus. A little noisy Friday and Saturday nights but once the balcony door was shut it was ok. Just unable to have the door open and hear the TV! Breakfast was great every day, loved the dining room and the staff were very nice and attentive. Lobby was spacious and relaxing. I didn't use the indoor pool and.the outdoor pool was still closed but good amenities to have. Room was spacious and loved my sea view despite the work being done over the road. Liked having the refrigerator and being able to cast my apps to the TV was a bonus. Good bath/shower although controlling the water temp could be tricky. Biggest downside for me was lack of a fan or a/c as the room got incredibly stuffy and was difficult to sleep some nights. As a female solo traveller I would never sleep with the balcony door open (as suggested by the gentleman at the front desk) so even a ceiling fan or stand up fan would have been appreciated. Would definitely come back and would recommend to others.
2023년 3월에 9박 숙박함
답변 제공: GR 님, 2023년 4월 11일
Dear Jacqueline,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you enjoyed your stay and that you had a wonderful overall experience in our hotel. Nonetheless, we would like to apologise for not being able to satisfy your fan request.We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

8/10 - 좋아요

Christina

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 6박 숙박함
답변 제공: GR 님, 2023년 4월 3일
Dear Christina,Thank you so much for choosing Golden Tulip Vivaldi while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for your loyalty towards Golden Tulip Vivaldi and for recommending us so highly. Kindly be assured that the entire management of Golden Tulip Vivaldi is already looking forward to welcoming you back to our property. Until we do have this opportunity, we wish you all the best. Sincerely, DM

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 3월에 4박 숙박함
답변 제공: GR 님, 2023년 3월 30일
Dear Anon,We would like to thank you for taking the time to rate us. We regret that your stay was not entirely to your satisfaction. We would like to offer our sincerest apologies for not having been able to provide a memorable stay with us and let you know that if you shared with us your name or username, and not posted it anonymously, and defined what was wrong during your stay, we would have been able to pass on your comment with the relevant information to the appropriate department for investigation. We trust that you will take the opportunity to use our hotel again in the future. Yours Sincerely, DM

2/10 - 너무 별로예요

Lilian Helena

2023년 3월에 14박 숙박함
답변 제공: GR 님, 2023년 3월 29일
Dear Lilian,Thank you for your rating. We were sorry to hear that you had issues during your stay. Please accept our most sincere apologies.We hope you had a good journey back home.Kind regards,DM