Dear Matthew, We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation

Dear Minoru, We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations. Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests. Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website. Sincere regards. Ludgarda Schembri Manager – Online Reputation

Your feedback regarding your recent stay at Palazzo Capua is most appreciated and acknowledged. All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at Palazzo Capua. We do hope to see you again in the not too distant future. Sincerely, Kevin Callus General Manager

Dear Claudio, Thank you for your positive feedback on Expedia. We appreciate the time you’ve taken to share your experience with other travelers. We look ahead to hosting you during future stays at AX Palazzo Capua. Sincerely, Kevin Callus General Manager

Dear Alberto, On behalf of all the staff I thank you for placing your positive review on Expedia. Should you require any help with making reservations for your next visit, please do not hesitate to contact us. We will be only too happy to help you out. Sincerely, Kevin Callus General Manager

Dear Clem, Palazzo Capua Management and staff would like to thank you for placing your positive comments about your recent stay with us at Palazzo Capua We look ahead to hosting you during future stays at Palazzo Capua Sincerely, Kevin Callus General Manager

Dear Alicia, Thank you for your positive review. We look forward to seeing you back for more 'royalty' time at Palazzo Capua. Sincerely, Kevin Callus General Manager

Dear Erika, Thank you for your positive comments on Expedia.com about the Palazzo Capua. We are delighted that you enjoy your stay at our Hotel. We are looking forward to having you back at The Palazzo Capua soon. Sincerely, Kevin Callus Hotel Manager

Dear Michelle, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at Palazzo Capua. It is only through your feedback and suggestions that we keep improving our product to ensure expectations are met. Your constructive comments have already been discussed with our Management Team in order to achieve complete guest satisfaction. We take our esteemed guest feedback seriously, as this helps us to improve our service and reach our main goal the guest’s full expectations and therefore making their stay a memorable one. Once again we apologise for the inconvenience caused during your stay and hope that our commitment to continuously improve will make you change your mind to re-visit our hotel in the future. Yours sincerely Kevin Callus Hotel Manager

Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.

Dear Howard, Thank you for placing your positive comments about your stay at Palazzo Capua. We love to hear what our guests have to say about their experiences at Palazzo Capua. Looking forward to having you back at Palazzo Capua again soon. Sincerely, Kevin Callus Hotel Manager

To whom may concern, At Palazzo Capua, we like to adhere to what the hotel's name implies, and treat our guests like royalty. May we have the pleasure of welcoming you back for yet more pleasant stays at Palazzo Capua. Sincerely, Kevin Callus Hotel Manager

Thank you for placing your comments about your stay at Palazzo Capua. We love to hear what our guests have to say about their experiences at Palazzo Capua. We always go through our guests' comments with considerable interest as your feedback keeps us informed regarding what our guests like or dislike. Looking forward to having you back at Palazzo Capua again soon. Sincerely, Kevin Callus Hotel Manager

Dear KAZUHIKO, Thank you for placing your comments about your stay at Palazzo Capua. We always go through our guests' comments with considerable interest as your feedback keeps us informed regarding what our guests like or dislike. Looking forward to having you back at Palazzo Capua again soon. Sincerely, Kevin Callus Hotel Manager

Dear Gary, First and foremost, on behalf of The Management and Staff, I would like to thank you for having honoured us with your presence and for taking the time, to submit your review on Expedia, hence sharing your experience with other viewers. Your time and contribution have been greatly appreciated. Your constructive comments have been well received and discussed at Managerial levels. Looking forward to having you back at Palazzo Capua again soon. Sincerely, Kevin Callus Hotel Manager

Dear Janis, We are delighted to hear that your experience at Palazzo Capua was a pleasant and positive one and that the hotel managed to meet your expectations. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. Guest satisfaction is a matter which we take at heart because our philosophy is "guest comes first". Looking forward to having you back at Palazzo Capua again soon. Sincerely, Kevin Callus Hotel Manager

Dear andrew, It is most gratifying to know that your stay at Palazzo Capua lived up to your expectations. Looking forward to having you back at Palazzo Capua. Sincerely, Kevin Callus Hotel Manager

Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.

Hi Anne, Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.

Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.

Dear Anne, Many thanks for placing your positive review about your stay at Palazzo CapuaYour feedback is of utmost importance to all the Management and staff. We look forward to the pleasure of welcoming you back at Palazzo Capua for further impressive stays. Sincerely, Kevin Callus Hotel Manager

Dear Andreas, Thank you for placing your comments about your stay at Palazzo Capua. Looking forward to having you back at Palazzo Capua again soon. Sincerely, Kevin Callus Hotel Manager

Dear Susanne, Thank you kindly for taking your time to post your experience at The Palazo Capua on Hotels.com. We do hope to have the pleasure of hosting you again in the near future. Sincerely, Kevin Callus
 Hotel Manager

Hi Moo, Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.

Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.

Hi Daniel, Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.

Hi Hugh, Thank you for taking the time to write a review following your stay at Palazzo Capua and hope to welcome you once again in the near future.