실내 수영장, 2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

액 오디시 호텔 여행 후기

4 out of 5
액 오디시 호텔
Qawra Coast Road, St. Paul's Bay, Malta

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 75개 이용 후기 중 46개" "
평점 8 - 좋아요. 75개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 75개 이용 후기 중 7개" "
평점 4 - 별로예요. 75개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 75개 이용 후기 중 3개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Francine

연인과의 여행
좋아요: 편의 시설/서비스
Je recommande cet établissement pour ses prestations de très haut niveau ´
2024년 3월에 8박 숙박함
답변 제공: L.Schembri 님, 2024년 3월 21일
Dear Francine,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your kind comment and recommendation are appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

6/10 - 괜찮아요

charles-emmanuel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Le personnel du bar est très désagréable surtout la serveuse, les cocktails sont mauvais. Il faut signaler sur le site de l’hôtel que les piscines sur le toit ne sont pas accessibles aux moins de 18 ans. Ma fille a été très déçu Des chiens aboies toute la nuit , donc très déçu.
2024년 3월에 5박 숙박함
답변 제공: L.Schembri 님, 2024년 3월 14일
Dear charles-emmanuel,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Guest feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.We would like to underline that all sites indicate that the 11th floor facilities are for adults (18+) only. There are other fantastic facilities for younger guests and families to enjoy.We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Rorie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would absolutely come back to this hotel very family friendly, very clean. The staff were very nice. I don’t expect much when traveling from a hotel, but this property absolutely went above and beyond my expectations :)
2024년 2월에 6박 숙박함
답변 제공: L.Schembri 님, 2024년 2월 24일
Dear Rorie,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Mani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: L.Schembri 님, 2024년 2월 24일
Dear Mani,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

RICHARD

2024년 2월에 7박 숙박함
답변 제공: L.Schembri 님, 2024년 3월 21일
Dear Richard,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

cristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
l'Hotel ristrutturato bellissimo, anche le piscine nonostante non le abbia utilizzate xchè breve soggiorno. Non è vicino al Valletta e altri luoghi da visitare , ed usando bus pubblici occorre troppo tempo x spostamenti. Meglio organizzarsi con transfer privati. Ristorazione varia e buona.
2024년 2월에 3박 숙박함
답변 제공: L.Schembri 님, 2024년 2월 5일
Dear cristina,A big GRAZZIE for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the facilities and restaurants are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Mianwlein Yolanda Danelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C'est le meilleur hotel ou j'ai pu séjourné de toute ma vie. Personnel souriant, agréable, respectueux et disponible. Foncez !
2024년 1월에 4박 숙박함
답변 제공: L.Schembri 님, 2024년 1월 29일
Dear Mianwlein Yolanda Danelle,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated. We thank you for the recommendation.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Stuart 님, Dublin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Picked this resort by chance and I’m happy that I did. It’s clean, the room was more than adequate and quiet. I should have opted for sea views but was satisfied at the back of the hotel watching the sun go down every evening. There are plenty of restaurants within a ten minute walk or less and the bus stop is outside the hotel and just across the street. Overal a relaxing stay.
2024년 1월에 5박 숙박함
답변 제공: L.Schembri 님, 2024년 1월 23일
Dear Stuart,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

florence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le personnel parfait,le cadre et les prestations au top du top Je le conseille vivement
2024년 1월에 7박 숙박함
답변 제공: L.Schembri 님, 2024년 1월 21일
Dear florenceWe wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre confortable, spacieuse, très bien équipée (seul regret : prise USB de la TV non fonctionnel dans tout l'hôtel...) Petits déjeuners et dîners gargantuesques, nourriture variée, abondante et bien cuisinée Cadre agréable, spacieux et joliment décoré.
2024년 1월에 6박 숙박함
답변 제공: L.Schembri 님, 2024년 1월 15일
Dear Patrick,A big MERCI for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

2/10 - 너무 별로예요

Frederick

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely will NOT be returning to this hotel, the staff were borderline racist and rude, the rooms were substandard and unkept, the rules are completely nonsensical, they did NOT provide any of the requests we made before leaving, they put us in the wrong type of room, staff are very slow to respond to necessities, I could go on for hours of how disappointed we were with this stay, if I had not already pre-paid my stay I would’ve left and booked another hotel. I definitely do NOT recommend this hotel to anyone. Apart from the common areas being somewhat presentable, the entire rest of the hotel feels like it’s falling apart, I felt like the lifts would give in at any moment. The food is terrible. Staff are not friendly and have to be chased after multiple times to complete simple request such as toilet paper or towels. They also find a way to charge for every little thing. All in all, a complete waste of money and time and a HUGE regret for me personally.
2024년 1월에 4박 숙박함
답변 제공: L.Schembri 님, 2024년 1월 13일
Dear Frederick,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.We are very shocked, especially considering the very positive reviews we are used to receive.Nonetheless, your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

8/10 - 좋아요

Nelson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, but for the air conditioning turned off in January. The room was to hot,and situated on the busy road it was too noisy to open windows .
2024년 1월에 4박 숙박함
답변 제공: L.Schembri 님, 2024년 1월 9일
Dear Nelson,We wish to extend our thanks for the feedback.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards,Ludgarda Schembri Manager – Online Reputation

8/10 - 좋아요

Nandakumar

2023년 12월에 4박 숙박함
답변 제공: L.Schembri 님, 2024년 1월 21일
Dear Nandakumar,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Safouan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was really really nice especially Houssem at the reception, he was really nice and helpfull, thanks to all the staff, we will be back and we recommend you!
2023년 12월에 5박 숙박함
답변 제공: L.Schembri 님, 2023년 12월 26일
Dear Safouan,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Mihail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Pietro Piglia 님, 2023년 12월 19일
Dear Mihail, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning and until then, we send sunny regards from Malta. Pietro Piglia - Guest Experience Manager

8/10 - 좋아요

Josef

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: L.Schembri 님, 2023년 12월 18일
Dear Josef,We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards,Ludgarda Schembri Manager – Online Reputation

8/10 - 좋아요

Esveyde

2023년 11월에 3박 숙박함
답변 제공: L.Schembri 님, 2023년 12월 18일
Dear Esveyde,We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation

8/10 - 좋아요

Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: L.Schembri 님, 2023년 12월 18일
Dear Cristina,We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation

8/10 - 좋아요

Dietmar Horst

좋아요: 청결 상태
2023년 11월에 6박 숙박함
답변 제공: L.Schembri 님, 2023년 12월 18일
Dear Dietmar Horst,We wish to extend our thanks for the encouraging review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Dovile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: Pietro Piglia 님, 2023년 12월 8일
Dear Dovile, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning and until then, we send sunny regards from Malta. Pietro Piglia - Guest Experience Manager

10/10 - 훌륭해요

Khaled Ali Yousef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Det var jättekul resa och boende
2023년 11월에 3박 숙박함
답변 제공: L.Schembri 님, 2023년 11월 29일
Dear Khaled Ali Yousef.,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We thank you for the kind message.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant value for money. Not your usual chips and nuggets all inclusive. Excellent choice of quality meals at all times. Great drinks selections. Friendly staff. Rooms are lovely and clean. Overall a surprisingly excellent hotel considering the reasonable price through Expedia.
2023년 11월에 7박 숙박함
답변 제공: L.Schembri 님, 2023년 11월 29일
Dear Mark,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about value for money are appreciated. We are glad you were pleasantly surprised.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful location, great restaurants, good fitness center and they upgraded our room without being asked. They need a business center, however front end staff were very accommodating to our needs. several pools to chose from. The property is undergoing a facelift but the construction noise and trash is kept to a minimum.
2023년 11월에 21박 숙박함
답변 제공: L.Schembri 님, 2023년 11월 28일
Dear Heather,We wish to extend our thanks for the feedback.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our front desk staff are appreciated. We do not understand the comment relating to a facelift and trash - because a refurbishment worth millions was finished way before you arrived - all the reviews before are a proof of this. Nonetheless, your comments are being forwarded to the relevant departments.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Håkan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nytt o fräscht, hög klass på all-inklusive till ett bra pris.
2023년 11월에 4박 숙박함
답변 제공: L.Schembri 님, 2023년 11월 28일
Dear Håkan,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We are glad you found the All Inclusive option to be of good value for money.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Birgitta Rose-Marie

2023년 11월에 6박 숙박함
답변 제공: L.Schembri 님, 2023년 12월 18일
Dear Birgitta Rose-Marie,We wish to extend our thanks for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: L.Schembri 님, 2023년 11월 28일
Dear Martha,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

6/10 - 괜찮아요

Linda Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conference hotel not for holiday tourists. Restaurant busy evening meal warm no show cooking Meat fatty . Restaurant noisy and ran out of essential items no cups . Yea coffee machine breaks down . Paper napkins . No hand gel around food areas. Breakfast plenty of choice . If go after 08.30 am restaurant quiet no queues clean tables .
2023년 11월에 7박 숙박함
답변 제공: L.Schembri 님, 2023년 11월 28일
Dear Linda SusanWe take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations entirely.Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Jasmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Toll ist der Roof-Top-Poolbereich nur für Erwachsene. Das Personal ist immer freundlich und zuvorkommend.
2023년 11월에 7박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear Jasmin, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

10/10 - 훌륭해요

Amina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt ophold
Ved booking af opholdet forventede vi et solidt hotel til de penge, men vi blev meget positivt overrasket. Selve hotellet er moderne og pænt indrettet og designet. Rengøringen er som den skal være, servicen perfekt. Vores køleskab virkede ikke og det blev udskiftet 5 min. efter vi sagde det i receptionen. Det samme med jacuzzi. Hotellet har lækre solsenge, flere pools med god udsigt og plads til alle både ude og inde. Jaccuzi på 11 etage med en lækker udsigt og lige ved en café, hvor man kan bestille drinks. Vi havde morgenmad inkluderet og der var alverdens at vælge imellem og der blev bare fyldt op. Ved hotellet er der et busstopsted lige foran og i gåafstand til indkøb og andet.
2023년 10월에 5박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear Amina, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and good service
2023년 10월에 1박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear Scott, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear Guest, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

8/10 - 좋아요

Eveline Roxane Florence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Insgesamt sehr schön, das Zimmer-und Restaurant Personal war sehr freundlich. Die Essensauswahl bei Halbpension war super. Negativ war, dass direkt visavis Baustelle ab 07.00Uhr und Abends vom Nachbarhotel bis 00.00Uhr Lärm kam. Ohne Oropax nicht möglich. Ausserdem könnten Sie mal die defekten Lifte reparieren, gefühlt haben 3 von 8 funktioniert.
2023년 10월에 5박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear Eveline Roxane, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service, friendly staff, remarkable also the connected gym, animation team, buffet with various choices of food
2023년 10월에 8박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear Christian, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

10/10 - 훌륭해요

Jakob Hou

2023년 10월에 3박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear Jakob, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay at the hotel. Staff were lovely, food was tasty and cocktails devine!
2023년 10월에 7박 숙박함
답변 제공: Pietro Piglia 님, 2023년 11월 12일
Dear James, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

10/10 - 훌륭해요

Tarte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: L.Schembri 님, 2023년 10월 18일
Dear Tarte,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Constantin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnifique séjour
L’hôtel dispose de 2 piscines pour adultes de taille moyenne à débordement avec des vues à couper le souffle sur le toit et d'une grande piscine en bas avec des toboggans aquatiques pour enfants un vrai plus pour l hôtel. Ma fille a adoré! Les chambres sont spacieuses confortables et très propres . Je recommande vivement cet hôtel
2023년 10월에 2박 숙박함
답변 제공: L.Schembri 님, 2023년 10월 11일
Dear Constantin,A big MERCI for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your recommendation is greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Devin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a amazing experience, we did the all inclusive resort option and it was very relaxful! The food options were great along with the drinks. The staff was very kind and helpful. Always greeting you whenever you passed by! The room had an amazing view and the two big beds was perfect for me and my family! We slept good and the room was comfortable. I liked that you had the option to eat at the surrounding restaurants and it was included in the package. Everything was all inclusive and worth every penny. The waterslide was a added bonus and my child's favorite part. The pool was awesome right on the beach. Beautiful views all around. We would definitely recommend it to anyone and would love to come back.
2023년 10월에 5박 숙박함
답변 제공: Pietro Piglia 님, 2023년 10월 9일
Dear Devin, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

4/10 - 별로예요

Brian

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Main disappointment is I had to pay extra 200 Euros to move to a more renovated room with the dark tile and walls bathroom. When I booked online the pictures showed the renovated room, only to find out when arrived was on lower floor with white bathroom tiles less renovated room. Not fair I had to pay extra 200 Euros. I am Maltese from Canada and will not recommend hotel to family going to Malta soon out of principle on this extra 200 euros charged
2023년 9월에 5박 숙박함
답변 제공: Pietro Piglia 님, 2023년 10월 2일
Dear Brian,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.We do hope that the island experience met your expectations and hope you will consider returning. Sincere regards,Pietro Piglia - Guest Experience Manager

10/10 - 훌륭해요

Alexander Markus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fresh renovated hotel, superb rooftop pool and restaurants. Special recomendation for the Minoa Restaurant and the Riccardo Italian restaurant, both within the complex. Very very friendly staff, lots of service personal. Very good choice! This was an excellent stay!
2023년 9월에 7박 숙박함
답변 제공: Pietro Piglia 님, 2023년 10월 2일
Dear Alexander Markus, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning. Until then, we send sunny regards from Malta, Pietro Piglia– Guest Experience Manager

6/10 - 괜찮아요

Majesty

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is beautiful but smells very moldy.
2023년 9월에 3박 숙박함
답변 제공: Pietro Piglia 님, 2023년 10월 2일
Dear Majesty,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.We do hope that the island experience met your expectations and hope you will consider returning. Sincere regards,Pietro Piglia - Guest Experience Manager

10/10 - 훌륭해요

Sarah-Rym

2023년 9월에 2박 숙박함
답변 제공: Pietro Piglia 님, 2023년 9월 29일
Dear Sarah-Rym,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Pietro PigliaGuest Experience Manager

8/10 - 좋아요

Johann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel and nice staff
2023년 9월에 1박 숙박함
답변 제공: L.Schembri 님, 2023년 9월 25일
Dear Johann,We wish to extend our thanks for the encouraging review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

6/10 - 괜찮아요

Partha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: L.Schembri 님, 2023년 9월 24일
Dear Partha,We wish to extend our thanks for the rating contribution. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards,Ludgarda Schembri Manager – Online Reputation

2/10 - 너무 별로예요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: L.Schembri 님, 2023년 9월 22일
Dear Holly,We take this opportunity to thank you for the review and regret we may not have fulfilled your expectations.Guest feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.In your case however, there is no information we can work on.We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

6/10 - 괜찮아요

Kareen

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Reasonable stay for the price
Surprisingly this hotel is quite big. Even the opposite side where Luzzu restaurant is, is also part of the hotel. The problem is the hotel is not able to cope with large event and large group check in. Some of the rooms are still renovating. The room is cosy and small. What I don’t like is the air condition is very erratic and I wake up many times at night feeling v hot. The shower area don’t have door so inevitably will cause the floor to be very wet. The pool view at level 11 is fantastic but can be very crowded. There are a few eatery around the hotel. Bolt or Uber to Valletta is around €12-15.
2023년 9월에 1박 숙박함
답변 제공: L.Schembri 님, 2023년 9월 21일
Dear Kareen,We thank you for sharing your experience with us. It is a pleasure to read that there are aspects such as the 11th floor area with the jacuzzi and infinity pool which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests. We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions.We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards.Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Sabrina

2023년 9월에 7박 숙박함
답변 제공: L.Schembri 님, 2023년 10월 9일
Dear Sabrina,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

2/10 - 너무 별로예요

venera

2023년 9월에 1박 숙박함
답변 제공: L.Schembri 님, 2023년 10월 9일
Dear venera,We take this opportunity to express our regret, that we may not have fulfilled your expectations.Guest feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.In your case however, you have left no information which we could work on for possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

Stian

2023년 9월에 3박 숙박함
답변 제공: L.Schembri 님, 2023년 9월 14일
Dear Stian,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

10/10 - 훌륭해요

LORENZO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale cortese ed attento, buona cucina, camere pulite. Tutto impeccabile
2023년 9월에 5박 숙박함
답변 제공: L.Schembri 님, 2023년 9월 14일
Dear Lorenzo,A big GRAZZIE for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff, food and rooms are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation