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스노우 터치 리조트(슈리 나스 그룹) 여행 후기

4 out of 5
스노우 터치 리조트(슈리 나스 그룹)
Village Mahili, Patlikul, Dist Kullu, Kullu, Himachal Pradesh

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 6개 이용 후기 중 2개" "
평점 8 - 좋아요. 6개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 6개 이용 후기 중 1개" "
평점 4 - 별로예요. 6개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 6개 이용 후기 중 1개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked two rooms with complementary breakfast but they charged me extra for that. Very bad experience
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and lovely food and hospitality
2018년 12월에 3박 숙박함
답변 제공: Pawan 님, 2019년 1월 1일
Dear Guest Thank you for being a guest at our Resort and sparing your very valuable feedback in this review. Its really pleasure to see your reviews we appreciate your kind appreciation and assure you of our continued efforts to offer similar and even more enhanced experiences to our guests. Have a nice day. Best Regards Samit Banerjee General Manager

8/10 - 좋아요

Sitender

좋아요: 직원 및 서비스, 객실의 편안함
Family Trip
Hotel has good service, staff also very nice and helpful. Food quality excellent but little expenses. Need renovation in some part of the hotel. Over all good experience.
2017년 6월에 6박 숙박함
답변 제공: Barin 님, 2018년 4월 30일
Dear Sir, Greetings from Snow Touch Resort, Manali. Thanks for your review. We are very happy that we could make you satisfied. We are inviting you again to spend the special moments of your life with your friends and relatives and give us scope to treat you specially. Kindly recommend us to your friends and relatives so that we can also serve them with full satisfaction

6/10 - 괜찮아요

harish 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Food quality & Heating system
1. Breakfast quality needs lot of improvement 2. Badly needs central heating system
답변 제공: barin 님, 2018년 3월 10일
Dear guest, Thank you for your feedback. We always try to make our guest feel like home away from home, We are trying to do our best. Hope at your next visit you will find your best experience over here. Kindly keep visiting...

10/10 - 훌륭해요

HIMANSHU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Barin 님, 2018년 4월 30일
Dear Sir, Greetings from Snow Touch Resort, Manali. Thanks for your review. We are very happy that we could make you satisfied. We are inviting you again to spend the special moments of your life with your friends and relatives and give us scope to treat you specially. Kindly recommend us to your friends and relatives so that we can also serve them with full satisfaction

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay Overall.
A bit confusing what they offer as to what you get. In the descriptions of the hotel Mountain View vs. Riverview don't quite equate, there are mountains everywhere. The restaurant is overpriced and quite possibly some of the worst service around. the wait staff was nice but food service extremely slow. 50 rupees for a water??? We booked room with a balcony and did not get a room with a balcony. Once complaining we were then transferred to an upgraded room which was absolutely amazing. These rooms are huge like a small apartment only bigger. Service was great and the staff were attentive in main hotel. Overall a great stay the views of the Himalayas are astounding. If you get a river view... mountain views are of a garden or a hillside.
Dear Sir, Greetings from Snow Touch Resort, Manali. Thanks for your review. We are very happy that we could make you satisfied. We are are inviting you again to spend the special moments of your life with your friends and relatives and give us scope to treat you specially. Kindly recommend us to your friends and relatives so that we can also serve them with full satisfaction.