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로얄 페니키아 호텔 여행 후기

4 out of 5
로얄 페니키아 호텔
Building No. 1288, Road No. 3931, Block No.339. Umm Al Hassam, Manama

이용 후기

6.0
평점 10 - 훌륭해요. 29개 이용 후기 중 3개" "
평점 8 - 좋아요. 29개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 8개" "
평점 4 - 별로예요. 29개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 6개" "

6.6/10

청결 상태

6.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Alsadig

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t advise choosing the hotel ..old fashion they ask to keep your hotel or a CASH deposit not credit card….clubs music like a new year eve at Times Square.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Rayyana 님, Dammam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was a quiet place for an emergency day needed to spent at a hotel. The price was good for what they offered. They will charge you for water. You're only allowed 2 bottle of 330ml.
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Ahmad 님, Philadelphia

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Standard
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The installations of the Hotel and room are excellent for the price I paid, to reach the hotel is a little complicated but is ok
2020년 1월에 2박 숙박함
답변 제공: . 님, 2020년 2월 25일
Dear Guest, Greetings from Royal Phoenicia Hotel Bahrain. Thanks for your visit and for your review which will motivate us to do all our best to keep all our guests satisfied with our services. Wishing to welcome you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: . 님, 2019년 11월 5일
Dear Guest, Thanks for your visit and for your review and we are looking forward to welcoming you again soon.

2/10 - 너무 별로예요

THOMAS

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Very bad experience
The welcoming desk could not find my reservation it took a lot of time for them to get it. They kept my passport without telling me. They had a disco club at the 11th floor, I had a deluxe suit I needed something quiet. I couldn't sleep from midnight to 5am. The welcoming desks agents were barely polite and concerned, the grooms were very nice and aware.
2019년 7월에 1박 숙박함
답변 제공: . 님, 2019년 7월 9일
Dear Mr. Thomas, Greetings from Royal Phoenicia Hotel Bahrain. Thanks for your visit & for your review which may be helpful to us in improving our services that we delivered all your comments to hotel management for a proper action.

4/10 - 별로예요

Ali

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Khaled 님, 2019년 1월 17일
Dear Mr. Ali, Greetings from Royal Phoenicia Hotel Bahrain. Thanks for your visit & for your review which can help us to improve our services & do all our best to reach your maximum satisfaction. We are looking forward to welcoming you again soon to your hotel Royal Phoenicia Bahrain

10/10 - 훌륭해요

Thani 님, Manama

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room very good but not clean
2018년 6월에 1박 숙박함
답변 제공: Khaled 님, 2018년 6월 30일
Dear Guest, Thanks for your visit & your review to us, hoping that we will be always at your good expectations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 1월에 5박 숙박함
답변 제공: Khaled 님, 2018년 1월 25일
Dear Guest, Thanks for your visit to Royal Phoenicia Hotel Bahrain & we are looking forward to welcoming you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 6월에 3박 숙박함

8/10 - 좋아요

Faisal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ممتازة
جيدة
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

Stefano

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Catie 님, Chicago, IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel but no bathtubs.
They didn't see my request for a shuttle pick-up at the airport so I had to wait for the shuttle, but the info desk at the Airport called the hotel for me and it all worked out. When I checked in, I asked if my room had a tub. I was told the rooms did not have tubs and when I expressed my dismay, I was upgraded to a mini-suite. When I awoke the next morning with a migraine, the room comfort was very welcome. I was underwhelmed by the room service, but thankful that they had room service.
답변 제공: Teresa 님, 2018년 1월 30일
Dear Ms. Catie.Thank you for choosing Royal Phoenicia Hotel! And for your valuable time sharing your experience with us. Please accept our sincere apology for sending our shuttle late. We will certainly share your feedback with all the concerned department in order to take appropriate actions to improve those areas. Looking forward to welcoming you back soon. Kind regards.

6/10 - 괜찮아요

Mouaz

Average hotel
It was good

2/10 - 너무 별로예요

mohammad

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very bad
the manager not helpful

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Salem 님, Saudi

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Reception Staff very kind
So average , location is difficult to find, cleanliness is not good at all.

6/10 - 괜찮아요

Iyad 님, KSA

جيد نوعاً ما
الفطور أقل من عادي

2/10 - 너무 별로예요

James 님, Boise, Idaho

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor service and terrible location
This hotel is one of the worst that I have stayed at in my year in and out of Bahrain. The front of the hotel is located in an alley that is littered with garbage. The rooms are not any better. I found a lot of hair from previous guests in my bathroom. The TV channel selection is terrible, if you want English options. As there are many better hotel options in Juffair area, do not waste your time or money staying at the Royal Phoenicia.

8/10 - 좋아요

Mac 님, Virginia Beach Va.

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great specially the staff
Wish I could had more time to spend with everyone there. I will be back someday.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfecto hotel excepto la ubicación
El hotel está bastante bien en general. El único problema es la ubicación. No hay restaurantes internacionales cerca.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth
The staff are amazing, and they welcome you as a regular customer - although it is my first time- the hotel elevators are always closed or down. the roof ((( after party))) is really really disturbing all the neighborhood not the hotel guests only.

6/10 - 괜찮아요

John 님, Saudi Arabia

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing Stay
We stayed here for 5 nights in September 20 15, and we regret doing so.The duty manager Mr. Isa, demanded we surrender our passports, I refused informing him that copies of passports were taken already by his reception staff, and I needed my passport in order to attend a function in my Embassy.My embassy will be lodging a written complaint to their operations manager, a Mr. Osama regarding the passport incident.There is a small pool area with 2 sun-loungers, and two tables with chairs for the Hotel guests to use! they were already in use each time we tried to use them. The location of the Hotel is far from any amenities/attractions. The staff in the "sea-view Bar" were excellent however and would like to personally recommend Ms. Analyn, and Messrs. Subash/Ashoka/ and Mr. Deo in room -service, they were always friendly and attentive providing excellent standard of customer care.

8/10 - 좋아요

Scott 님, KSA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value, clean, modern hotel
Excellent weekend break in the Royal Phoenicia. We were escaping from KSAfor the weekend. Staff were friendly and helpful, rooms very comfortable and clean. The only downside was the seaview bar - the music was dire and it ran out of draught Amstel on the first night and most bottled beer by the second night. Not what you are expecting in Bahrain after putting up with KSA being 'dry'. Still a very good stay in a modern hotel. We will be back.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, staff struggled with larger group. Rooms very nice, very clean, spacious. Colleague had loud music from room next door - he got no sleep. Pool okay, a bit small. Bar at hotel was okay, overlooked port area.

2/10 - 너무 별로예요

Luis 님, Somewhere in Bahrain

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mediocre
It was great until I had a friend of mine drop by and had to pay 10 bd for her to come up. They didn't give me a direct explanation why but I had to give him cash!

8/10 - 좋아요

Girish 님, Indian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experiance with Royal Phoenicia Hotel
new and clean hotel