I've never used the word scam in a review, but this comes close. The Hotel Mount Blanc is closed. You walk halfway up the hill to the the church and come across the hotel with no signage, or directions on where to go. When you finally call, you are directed to another hotel down at the bottom of the hill, and then you get keys to the mount blanc "annex", which has no physical connection to the hotel at all. It is in a separate building with no signage or markings.
Specific issues:
1. No communication from the hotel on how / where to park or what the code to access the parking for guests staying on island was. Had I not known that there was a special parking area for on site guests, we would have been in general parking.
2. No communication from hotel on where to check in. It was a lot of wasted effort going up and down.
3. There is a phone in the room. It was non operative so if there's a problem, you are on your own.
4. Although the hotel advertising wifi, the network did not appear on anyones phone.
5. They tried to overcharge us 24 Euros per room above what the expedia reservatioon was for. The first time I mentioned it, the clerk feigned that he didn't understand me. I insisted and finally he "checked" the reservation and confirmed the lower price.
6. THere was a bedside lamp attached to the headboard which was a head strike risk given how low and over the mattress is was attached. I had to wrap a towel around it to keep from injuring myself.