바(숙박 시설 내)

더블트리 바이 힐튼 맨체스터 다운타운 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 661개" "
평점 8 - 좋아요. 1008개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 64개" "
평점 4 - 별로예요. 1008개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 34개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Cameron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to pay for WiFi unless you signed up for there rewards program then it was free.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Caitlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 26일
Thank you for visiting! We are grateful for your star-rating, please come back soon, Caitlyn.

8/10 - 좋아요

Cherisse

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the breakfast (which you have to pay for) as well as the aesthetics of the property. The pool area was nice and comfortable and the selection of equipment at the fitness center was excellent.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
Cherisse, we greatly value your input and are pleased that your overall experience was wonderful. Thank you for highlighting some of our leisure amenities! They are always a guest favorite here at DoubleTree by Hilton Manchester Downtown and we love that you had time to check them out. Hopefully, you will choose us whenever you are in town!

10/10 - 훌륭해요

Dinora 님, CHELSEA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 8일
Dinora, nothing beats a perfect score! Thank you from all of us at DoubleTree by Hilton Manchester Downtown. Whenever your travels bring you back to our area we hope to be your top choice!

8/10 - 좋아요

Trisha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 5일
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon, Trisha.

10/10 - 훌륭해요

Sarah

2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 23일
Earning five stars from you has made our day, Sarah! Thank you and it will be our pleasure to welcome you back.

10/10 - 훌륭해요

Stacy

2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 22일
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us, Stacy.

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 2월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 2일
Maria, our team will light up when we share your compliments with them! Thank you for highlighting their impeccable hospitality and charm. All of us hope to serve you again soon here at DoubleTree by Hilton Manchester Downtown!

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this property many times over the last five years and it always exceeds expectations! Staff is always friendly and property is very well maintained and up to date. Best hotel in Manchester!
2024년 2월에 2박 숙박함
답변 제공: ~ Jason Guest Service Agent 님, 2024년 2월 28일
Thank You for your glowing review of our property. We always enjoy having you as our guest!

10/10 - 훌륭해요

Amelia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to interstate, safe area, easy parking, good food with room service. Kids liked the pool. All very clean and professional. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: Jason Guest Service Supervisor 님, 2024년 2월 27일
Thank You for taking the time to leave your thoughts for our future travelers!

6/10 - 괜찮아요

Mary

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was pleasant and we will be back. The restaurant/Bar had a nice ambience and their signature cocktails were unique and delicious. The room was spacious except for the shower which is tiny. The temperature unit would not shut off using the wall console - repeated attempts. The room was so dry I finally threw a wet towel over the ac/heater and that kind of worked. The sheets were stained (there were blood stains too) and the furniture was super dusty. No bottled water in the rooms. The pool is pretty small too and was packed every time we tried to go in so keep that in mind if that’s a draw for you. Despite these minor things our stay was nice, the staff was very helpful and kind, and the welcome cookies were delicious!
2024년 2월에 1박 숙박함
답변 제공: Jason Moore Guest Service Supervisor 님, 2024년 2월 26일
Thank You for your review! I'm sorry to hear that we did not exceed your expectations during your recent stay. I will address your concerns with our Maintenance & Housekeeping Managers so they can be addressed. I hope that you will give us another chance to exceed your expectations the next time your travels bring you through Manchester.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place! The breakfast was very good! The hotel was clean and updated.
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 22일
Edward, we are thankful you highlighted our delicious breakfast menu at The Current Kitchen & Bar! It is also a joy to read that our pristinely kept accommodations and recent updates here at DoubleTree by Hilton Manchester Downtown enhanced your stay. We hope that you will choose our property again to further enjoy our comforts and amenities!

10/10 - 훌륭해요

suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay, as usual!
2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 21일
Suzanne, we are happy to hear we have continuously provided perfect stays for you here at DoubleTree by Hilton Manchester Downtown. Thanks for choosing us again and we hope your next trip is in the near future.

10/10 - 훌륭해요

Lorelai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 19일
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience!

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in person was extremely friendly and helpful with restaurant recommendations. Room was clean and spacious. Would stay here again.
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 21일
How delightful to know you will be choosing DoubleTree by Hilton Manchester Downtown the next time you visit the area! Thank you for the high praise, Kevin. We hope to see you soon!

10/10 - 훌륭해요

Lorelai

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Very comfortable beds. We enjoyed the view from our room as well. Great staff.
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 21일
The views are our favorite too, Loralei! Thanks for mentioning them along with our comfortable accommodations and smiling service. We hope your travels bring you back to DoubleTree by Hilton Manchester Downtown soon!

8/10 - 좋아요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotelmgmt 님, 2024년 2월 17일
Thank you for rating us highly, Becky! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 - 훌륭해요

Cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean quiet hotel
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 14일
Cindy, we are ecstatic to learn your time at DoubleTree by Hilton Manchester Downtown was perfect in every way from our pristine accommodations to our peaceful atmosphere. Thank you for your review. We would love to host you again whenever you are in town!

10/10 - 훌륭해요

Aderinola

답변 제공: Jason Guest Service Supervisor 님, 2024년 2월 10일
Thank You! for your wonderful 5 star review! We look forward to having you as our guest again in the future.

6/10 - 괜찮아요

GREG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tv does not have YouTube access. No microwaves in room. Phone in room static and quick dial buttons for service did not work. On day two we did try dialing 0 and got front desk. Phones are not labeled. Front desk did help once we discovered how to reach them.
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 10일
Greg, we are very sorry to learn you were not completely satisfied with your recent stay. We value your insights and will look into that access for the TVs to maximize our guests' experiences. Please know that we have a variety of room types, some equipped with microwaves, and we would love to help you find the right fit that meets all of your needs. We will be working hard to resolve your concerns and hope for another chance to restore your trust. Thank you!

10/10 - 훌륭해요

Lea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel!
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 6일
It was a pleasure to have you with us, Lea! Thanks for choosing the DoubleTree by Hilton Manchester Downtown and sharing your kind words. We eagerly await your next visit!

10/10 - 훌륭해요

Lu

2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 7일
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Lu.

10/10 - 훌륭해요

Sharon 님, Laconia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The customer service was top notch, freindly, helpful and accomidating. The pool was very nice along with the gym and brekfast was awesome.
2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 11일
Hearing our stellar service coupled with our luxurious leisure amenities ensured a perfect stay for you is rewarding. Thank you, Sharon, for offering your feedback! We hope to host you again soon here at DoubleTree by Hilton Manchester Downtown!

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 8일
There is nothing better than earning five-stars from a valued guest! Thank you, Brandon, and we hope to see you again soon.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 8일
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Patricia.

8/10 - 좋아요

Roseann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 7일
Thank you for rating us so highly, Roseann. We can't wait for your next stay with us at the DoubleTree by Hilton Manchester Downtown!

10/10 - 훌륭해요

Carina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a pleasant stay at the hotel. Everything was clean, the staff were friendly. I would not recommend breakfast room service though unless you are checkin' out in the am.
2023년 12월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 3일
Your review is greatly appreciated by all of us at DoubleTree by Hilton Manchester Downtown, Carina. It's a joy to know your stay was seamless and that our pristine accommodations and smiling service left nothing to be desired. We will certainly discuss your thoughts about room service though to see how we can impress you even further in the future! See you next time!

10/10 - 훌륭해요

Valentina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service and amenities. Highly recommend
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 3일
Wow! Your incredible feedback made our day, Valentina. We are proud our incredible team and top-notch amenities ensured a perfect stay for you here at DoubleTree by Hilton Manchester Downtown. Hopefully, you can return to enjoy everything we have to offer all over again! Until then!

10/10 - 훌륭해요

Dennis

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt stress free!! And the staff made me feel like it was my place.
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 6일
Making sure your trip was seamless was a pleasure, Dennis. We would love to be your top choice whenever you are in town and we look forward to easing any future travels here at DoubleTree by Hilton Manchester Downtown. Thank you!

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 29일
Thank you for your top score! We look forward to your next stay with us!

10/10 - 훌륭해요

Robert J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two Thumps Up!
Awesome stay with a very friendly and accommodating staff.
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 28일
We're absolutely thrilled to receive your fantastic review for your recent stay at DoubleTree by Hilton Manchester Downtown! It's incredibly heartwarming to read that you had an awesome stay and felt welcomed by our friendly and accommodating staff. Your kind words truly brighten our day, and we can't wait to welcome you back for another memorable visit.

10/10 - 훌륭해요

Becca 님, Merrimack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 26일
Thank you, Becca, and we can’t wait to welcome you back again for another five-star stay!

10/10 - 훌륭해요

Michael

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 20일
Your perfect rating means a lot to us. Thank you and we hope to see you back soon, Michael.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 18일
Patricia, we never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couples trip
Always stay here when the PBR is in town. No issues of parking, the traffic. Plenty of restaurants just down the road. Easy to walk around. Nice gym and pool set up.
2023년 12월에 2박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 22일
Joseph, thank you for continuously choosing DoubleTree by Hilton Manchester Downtown, Joseph! We love providing a seamless experience every time couples with top-notch leisure amenities. See you next time!

8/10 - 좋아요

Kacie 님, Oakland

2023년 12월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 7일
Thank you, Kacie, for your positive rating! We hope to see you again soon at the DoubleTree by Hilton Manchester Downtown!

10/10 - 훌륭해요

Ed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 19일
We are thrilled you enjoyed our location, Ed, and that you were able to navigate the area with ease. Be sure to choose DoubleTree by Hilton Manchester Downtown whenever you are in the area!

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant and helpful staff, clean rooms, and convenient access to restaurants and shops in dtwn Manchester.
2023년 10월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 17일
Thank you, Edward, for choosing us for your visit to Manchester! We're delighted that our welcoming service, clean accommodations, and convenient location all contributed to an enjoyable stay. We hope you'll make plans to return soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 14일
A perfect score is always a special honor, and we're thrilled to know we've made such a positive impact. Thank you for choosing our hotel as your 'home away from home' recently, and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotelmgmt 님, 2024년 2월 5일
Thank you for the five-star rating, David! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 - 훌륭해요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 14일
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Marc.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 11일
John, thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 - 훌륭해요

Genna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 10일
Your five-stars mean the world to us, Genna! Thank you and we're excited for the opportunity to host you again.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 9일
Thank you for taking a moment to share your positive score, John! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Staff ! Great service !
2023년 11월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 9일
Our team will greatly appreciate your compliments about their service, Patricia! Thank you for choosing the DoubleTree by Hilton Manchester Downtown and sharing your top score. We'd love to have you as our guest again soon!

6/10 - 괜찮아요

Candi

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden fees
No one at the counter when I was arrived for check in. I was unaware of the $14 parking fee. They gave one warm cookie at check in for two guests. The restaurant was just okay, probably can get a better burger at McDonald’s
2023년 11월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 9일
Candi, we're truly saddened to learn that your stay fell short of expectations. Please know that our parking fee is mentioned on our website and third-party booking sites, we apologize if it came as a surprise. We also sincerely regret the delay in greeting you and the oversight with your welcome cookie. Our team will use your feedback to help improve our service, and we hope for another chance to change your impression in the future. Thank you for your review.

6/10 - 괜찮아요

Cathy

출장 여행
좋아요: 숙박 시설 상태 및 시설
I liked the fact you had to have a key to the elevator in order to go to your room. That was a good safety measure. What I didn't like is the at I had to pay $14.00 for parking. no security for the parking garage, and if I wanted the internet I had to pay for it. So I was unable to work from my computer.
2023년 11월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 6일
Cathy, thank you for your valuable feedback. It's reassuring to hear that you appreciated our elevator key system as a safety measure. We always aim to ensure the security and peace of mind of our guests. However, we understand your concerns regarding the parking fee, security in the parking garage, and the additional charge for internet access. These are important issues, and your comments highlight areas where we can improve our service and guest experience. We'll consider your feedback as we continually strive to enhance our amenities and services. We hope these aspects didn't overshadow your overall experience too much and that we'll have the opportunity to provide you with a more seamless and accommodating stay in the future.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 5일
Thank you for visiting, Patricia! We are grateful for your star-rating, please come back soon.

8/10 - 좋아요

Jay

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thin walls
2023년 11월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 6일
Jay, thank you for your feedback. Providing a comfortable and quiet environment for our guests is important, and we take your comments seriously. We'll look into this issue to see how we can improve. We hope to welcome you back in the future for a more peaceful stay!

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 5일
Your perfect score has brightened our day, thank you! Come back soon, Lisa!