Dear Urban Nest,This is such a heart-warming perfect rating you have given us at Ascott Makati! Please be assured that we will always stay committed in our craft; and our passionate and dedicated Team Members will continuously create momentous experiences to live up to each of your visit with us. Once again, thank you for making us your residence of choice. We look forward on welcoming you back on your next stays.Sincerely,Sharmaine Rae SuarezAsst. Manager, Guest Service

Dear Mr. Kim,Greetings from Ascott Makati! It is good to see that you have enjoyed your stay with us during your recent visit.We thank you again for your valued patronage and we look forward to welcoming you back at Ascott Makati on your future visits!Sincerely,Sharmaine Rae SuarezAsst. Manager, Guest Service

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements to the our concessionaire restaurant Myron's and its food selection. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Thank you for taking the time to write this review. It is great to have you stay with us. We hope to welcome you again here at Ascott Makati.

Thank you for your 5 star rating of Ascott Makati!

Thank you for taking the time to rate and write a review here in Expedia. Thank you for your valued patronage and we look forward to welcome you back. Sincerely, The Management

Thank you for taking the time to post and share your recent stay experience here in the property. Glad to know that you find the property safe and secured and the location of the property was perfect for you given the proximity to the shopping malls. We have also taken note of your constructive feedback. We shall look into this. Thank you for your support and we look forward to welcome you back. Sincerely, The Management

Pleased to receive your review following your most recent stay with us via Expedia. We wish to acknowledge your constructive comments during your stay following our WIFI connection and condition of your airconditioning in the apartment. We deem to make your stay a comfortable one and we wish to extend our apologies if we were not able to succeed at this point. Nonetheless, we are pleased to share with you that the property is undergoing its renovation which shall commence middle of this year. We do hope that these isolated cases shall not put our property to your permanent disfavor and we are equally excited to welcome you back to the new Ascott Makati. Sincerely, The Management

Thank you for taking the time to write a review and for your comment that you find the property nice overall. We appreciate the support and we look forward to welcome you back. Sincerely, The Management

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service likewise we are glad to hear that you like the location of our property. We hope you will stay with us again. Sincerely, The Management

Thank you for taking the time to write and share your review here in Hotels.com. We would also like to thank you for your constructive observations as this only helps us to continually evaluate and improve our service standards. Please be assured that your feedback has been shared with our Housekeeping Manager for review and necessary corrective actions. On the other hand we are glad that the strategic location of our property worked well for you and convenient given of course the proximity to various shopping malls here in Makati. We hope to welcome you back on your future visit to Manila. Sincerely, The Management

We are glad that you had an enjoyable stay and that the strategic location of our property worked well to your advantage. Thank you for sharing your experience and we look forward to welcoming you again. Sincerely, The Management

Thank you for taking the time to review your most recent stay with us. We are glad to know that the size of your apartment and the location of our property worked well for you. We wish to acknowledge as well you constructive feedback and apologize for any inconvenienced caused during your stay. Thank you for your support and we hope to welcome you back on your future visits. Sincerely, The Management

Thank you for taking the time to write this review. The safety and comfort of our residents is important to us that is why it’s comforting to hear that we have met your expectation on this aspects. We hope that we will have the pleasure of welcoming you again in the near future. The Management

Dear Mr. John, Greetings from Ascott Makati! Thank you for sharing your wonderful review. We’re thrilled to know that you had a perfect stay with us and that our staff’s friendliness and hospitality made a positive impression on you. It’s great to know that you enjoyed our breakfast buffet and found our location convenient for shopping. We’re delighted that you found our rooms spacious and quiet, providing the perfect environment for your stay. We can’t wait to welcome you back for another excellent experience in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Ms. Julie, Greetings from Ascott Makati! Thank you for sharing your feedback with us. We’re delighted to hear that you had a great overall experience during your stay. However, we apologize for any inconvenience caused by the cleanliness of the shower. Rest assured, we will address this with our housekeeping team to ensure that such issues are promptly rectified. We appreciate your valuable feedback as it helps us improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Mr. Herbert, Greetings from Ascott Makati! Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our 3-bedroom accommodation to your liking. Your satisfaction is our top priority, and we’re glad to know that you enjoyed your overall stay. If there’s anything specific you feel we could improve upon to earn that extra star, please feel free to share your thoughts with us. We’re always looking for ways to enhance the guest experience. We hope to have the opportunity to welcome you back for another great stay in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Ms. Lorna,Greetings from Ascott Makati!Thank you for your recent stay with us and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found the courtesy of our staff. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.Should you need further assistance, please do not hesitate to contact us.Best regards,Wella MoralesSupervisor,Guest Service

Dear Mr. Satoshi, Greetings from Ascott Makati! Thank you for your continued loyalty and for taking the time to share your feedback with us. We’re delighted to hear that you always enjoy your stay. We appreciate your comments regarding our breakfast offerings, and we will certainly take them into consideration as we strive to enhance our guests’ dining experience. We look forward to welcoming you back on your next visit and providing you with another enjoyable stay. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Mr. Koji, Greetings from Ascott Makati! Thank you for your positive feedback. We’re thrilled to hear that your check-in experience was quick and stress-free. Providing efficient and hassle-free service is always our priority, and we’re delighted that we met your expectations. If there’s anything else we can do to enhance your stay further, please don’t hesitate to let us know. We hope to have you back soon. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Ms. Alma Beth, Greetings from Ascott Makati! Thank you for your positive feedback. We’re thrilled to hear that you enjoyed our great location and excellent service. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to having the pleasure of hosting you again in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Ms. Ester,Greetings from Ascott Makati!Thank you for your kind words. We’re thrilled to hear that our staff, especially Jake and Kenneth, left a positive impression on you with their helpful and courteous service. It’s fantastic to know that you enjoyed our convenient location.We truly appreciate your recommendation and look forward to welcoming you back for another wonderful stay in the future.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. William,Greetings from Ascott Makati!Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience during your recent stay.We appreciate your compliments on our fast check-in, helpful staff, clean rooms, and convenient location.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please don’t hesitate to let us know.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Ms. Eunice Raganit,Greetings from Ascott Makati!Thank you for sharing your feedback about your recent stay with us. We are so glad that you appreciate how helpful our team members are and how strategic our location is being to close to everything.Please know that we are looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Maricar,Greetings from Ascott Makati!Thank you very much for your fantastic feedback. We are delighted to learn that you found our hotel to be a great place to stay, offering spacious suites at reasonable prices. It’s heartening to know that our friendly staff, delicious food, convenient location, and well-maintained facilities contributed to making your stay memorable. Your recommendation means a lot to us, and we can’t wait to welcome you back for another exceptional experience.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Isagani,Greetings from Ascott Makati!Thank you for sending your feedback about your recent stay with us. We are so happy to know that you have enjoyed your stay and gave us a 5 out of 5 score.Please know that we are always looking forward for your return home in Ascott Makati.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Marris,Greetings from Ascott Makati!Thank you for providing your thoughts about your recent stay with us. We are truly happy that you considered Ascott as an overall great place to stay. Please know that we are already looking into your room for pest control so you will not experience the same next time.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Alexandria,Thank you for taking the time to rate us. We are happy to know that you had a positive experience with us. We value all input from our guests. If there's anything specific you think we could improve, please do let us know. We are looking forward to welcoming you again.Sincerely,Wella MoralesSupervisor, Guest ServiceAscott Makati

Dear Ms. Angel,Greetings from Ascott Makati!Thank you for taking the time to share your feedback and for choosing us for your stay. We’re delighted to see that you enjoyed your experience, and we truly appreciate your positive rating.If there are specific areas where we can further enhance your next stay or if you have any suggestions, please don’t hesitate to let us know. We value your input and strive to make every guest’s experience exceptional.We look forward to welcoming you back and ensuring an even more enjoyable stay on your next visit.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Ms. Maria Cecilia,Greetings from Ascott Makati!Thank you so much for your excellent 5-star rating. We’re thrilled to learn that you had a wonderful experience during your stay with us.Our team strives to provide the highest level of service and ensure that every aspect of your stay is memorable. Your positive feedback encourages us to continue delivering exceptional hospitality.We look forward to the pleasure of hosting you again on your future visits.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Antonio,Greetings from Ascott Makati!Thank you for taking the time to share your feedback with us. We appreciate your valuable input about the TV stations and air conditioner settings.We apologize for any inconvenience you experienced during your stay. Your comments have been shared with the department concerned, and we will address these issues promptly to enhance the overall guest experience. We value your feedback, and it serves as a crucial tool for continuous improvement. Should your travels bring you back in the area, we would be delighted to welcome you again and provide a more memorable stay.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Ms. Jennifer,Greetings from Ascott Makati!Thank you very much for sharing your thoughts about your recent stay with us. We are so glad that we were able to let you enjoy your stay with us. We appreciate that you liked how clean the hotel is, friendly and accommodating staff. We are also glad that you enjoyed your daily breakfast and liked how we are situated in a mall. As for the lapse in the information provided to you by the online booking platform, trust that we will do steps to avoid the same from happening again.Please know that we are always looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr. Joel,Greetings from Ascott Makati!Thank you very much for sharing your score about your recent stay with us. We would be more glad to know your thoughts how we did to make your stay an "8", which makes us so happy that we were able to provide you an excellent stay.Please know that we are always looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Rose,Greetings from Ascott Makati!We would like to sincerely thank you for the perfect 10 out of 10 rating. We’re delighted to know that your experience with us met or exceeded your expectations. Your positive feedback means the world to us, and we look forward to welcoming you back for another outstanding stay.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Akbar,Greetings from Ascott Makati!We would like to extend our heartfelt gratitude for the fantastic rating. We’re thrilled to learn that your experience with us was exceptional. Your positive feedback is greatly appreciated, and we can’t wait to welcome you back for another outstanding stay.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Kenneth,Greetings from Ascott Makati!Thank you so much for taking the time to share your experience about your recent stay with us. We are so glad to see this and would appreciate more if you can share your thoughts so we would know were to improve and make your next stay a perfect "5".Further, please always know that we are looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear J Tolentino,Greetings from Ascott Makati!Thank you very much for taking the time to share your experience about your recent stay with us. We greatly appreciate how you highlighted our main selling point which is the location. As for the room, guest facilities, amenities, and limited food variety in the restaurant, you are assured that we will take these seriously and necessary steps will be taken to resolve these concerns.Once again, thank you for sharing your feedback as this will truly help us improve our products and services so we can provide you with a delightful experience next time.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr. Philip,Greetings from Ascott Makati!Thank you for sharing your experience about your recent stay with us. We are so thrilled to know that we were able let you be delighted with a perfect "10" guest experience.Please know that we are always looking forward for your return at your home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Anna, Greetings from Ascott Makati!Thank you for the wonderful feedback! We’re delighted to hear that you enjoyed the service at the restaurant, with special mention to Armando and the rest of the crew. We also appreciate you acknowledging the wonderful service extended by Faith from housekeeping, our bell service, and the security. Your kind words will be shared to the entire team, and we look forward to providing you with more exceptional experiences in the future.Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Mr./Ms. Pilarica, Greetings from Ascott Makati! A heartfelt thank you for the 5-star rating you have given us. We’re glad that your experience with us was top-notch. Your feedback is truly appreciated, and we can’t wait to welcome you back for another wonderful stay. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Mr. Jack, Greetings from Ascott Makati! We would like to thank you for the perfect 5-star rating. We’re thrilled to know that your experience with us met or exceeded your expectations. Your feedback is truly appreciated, and we look forward to the pleasure of hosting you again for another outstanding stay. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Rizza,Greetings from Ascott Makati!Thank you so much for taking the time to give your feedback about your recent stay with us. We are so happy to know that you enjoyed your stay but we would still want to know how we made your stay a perfect "5".Please know that we are always looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Jennifer, Greetings from Ascott Makati! Thank you for taking the time to share your thoughts, and for your fantastic 4-star rating. We’re happy to know that you found Ascott to be a good place to stay in Makati. Your suggestion for room updates is truly appreciated, and we’re taking it to heart as we strive to enhance our accommodations. Your feedback is invaluable, and we look forward to the opportunity to welcome you back for a more memorable stay. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Mr. Earl, Greetings from Ascott Makati! Thank you for the perfect 5-star rating! We’re delighted that your experience with us met your expectations. Your positive feedback means a lot to us, and we look forward to the pleasure of hosting you again for another wonderful stay. Sincerely, Vanessa Marie Bruselas, Assistant Guest Service Manager, Ascott Makati