Dear Pilgeun, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs of our distinguished guests.Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours,Cecil Bernabe-AbundoAsst. Front Office / Guest Services Manager

Dear YongHyun,Mabuhay! Greetings from Diamond Hotel Philippines!Thank you for your continuous patronage to Diamond Hotel Philippines! We received your favorable comments during your recent visit with us. We truly enjoyed reading your comments and would like to thank you for your kind words.We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs of our distinguished guests.We look forward to welcoming you again at Diamond Hotel Philippines.Sincerely yours,Cecil Bernabe-AbundoAsst. Front Office /Guest Services Manager

Dear Valued Guest, Thank you for rating Diamond Hotel 10 out of 10. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for your review. We are delighted that you had an enjoyable stay with us. Your appreciation for our overall service and us being your preferred hotel for your future visits is truly an inspiration for the team to keep up the high standards. Once again, thank you for we look forward to welcoming you back again soon. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. Thank you for taking the time to give us feedback about your experience at Diamond Hotel Philippines. We appreciate hearing from our guests as your comments will assist us in continuously improving our facilities and services. The concerns that you mentioned in your response have been brought to the attention of the concerned departments. We will share with the team your valuable comments to ensure that you will have a better experience at the hotel on your next visit. Please feel free to contact us should you have any suggestions on how we can make your next stay with us a more delightful experience. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, The Diamond Hotel Team

Dear Valued Guest, Thank you for rating Diamond Hotel 10 out of 10. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for rating Diamond Hotel 5 out of 5. We are delighted that we had consistently met your expectations. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, The Diamond Hotel Team

Dear Valued Guest, We apologize that your stay fell short of expectations. You can be sure that this will be shared to the team for us exceed your experience at the hotel on your next visit. Once again, thank you and we look forward to welcoming you back to Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience brought by the incident. The hotel is operational and business proceeds as usual. Moreover, we would like to extend our gratitude to you for understanding the situation and acknowledging the efforts of our staff. We hope that this incident will not mar your overall impression of the hotel and you will give us the opportunity to serve you again in the future. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for rating Diamond Hotel 5 out of 5. Rest assured that we will share this with the team for us to maintain or even exceed your experience on your next visit. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Thank you for taking time to share your feedback. Diamond Hotel is indeed situated in the heart of the city which makes us accessible to different places of interest such as shopping malls and historical sites. Moreover, we are sorry that your experience in our pool did not meet your expectation. Rest assured that this will be shared internally for us to improve our facilities in the future. Once again, thank you and we look forward welcoming you back in Diamond Hotel. Yours sincerely, Vianny Siasat Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, Zarina Nicolas Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your feedback to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, The Diamond Hotel Team

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, Zarina Nicolas Guest Services Manager

Dear Valued Guest, Warm greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your comments and suggestions. Please note that your comments are shared with all the Managers and the staff, and every effort is taken to ensure that your expectations are met. We hope that you will give us another chance to serve you. Sincerely, The Diamond Hotel Team

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, Zarina Nicolas Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable feedback to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines. Sincerely, Zarina Nicolas Guest Services Manager

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Valued Guest, Thank you for your valuable review. It is through feedback such as yours that enables us to improve the quality of our products and services. We hope that you will give us another chance to serve you.

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Valued Guest, Greetings from Diamond Hotel! Thank you for reporting your observations during your stay. We are very disappointed to read that you have not experienced the five star services you so rightfully expect from us. I would like to reiterate my apologies for the experiences you had with us. We will work an appropriate solution for this. Your patronage and loyalty are very important to us. We hope you can visit Diamond Hotel Philippines again in the not so distant future.

Dear Valued Guest, Greetings from Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit. We look forward to welcoming you again at Diamond Hotel Philippines.

Dear Sammy, Thanks for staying with us. We appreciate your feedback!

Dear Valued Guest, Thank you for taking the time to give us feedback about your experience at Diamond Hotel Philippines. We appreciate hearing from our guests as your comments will assist us in continuously improving our facilities and services. It is with regret to know that your recent experience at our property was not to your satisfaction. We aim to provide only the best for our guests and it makes us sad that your expectations were not met. We will share with the team your valuable comments to ensure that you will have a better experience at the hotel on your next visit. We hope this will not deter you from coming back to Diamond Hotel Philippines in the future.

Dear Mr. William, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs of our distinguished guests.Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours,Cecil Bernabe-AbundoAsst. Front Office / Guest Services Manager

Dear Dona, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.It gives us great pleasure to know that you had a great stay with us. Rest assured that we would maintain or even exceed the experience you had with us on your next stay in our Hotel. We shall cascade to the team your valuable comments and your patronage and loyalty are very important to us. We hope you can visit Diamond Hotel Philippines again in the not so distant future.Sincerely yours, Cecil AbundoAsst. Front Office / Guest Services Manager

Dear Shoji, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.It gives us great pleasure to know that you had a great stay with us. Rest assured that we would maintain or even exceed the experience you had with us on your next stay in our Hotel. We shall cascade to the team your valuable comments and your patronage and loyalty are very important to us. We hope you can visit Diamond Hotel Philippines again in the not so distant future.Sincerely yours, Cecil AbundoAsst. Front Office / Guest Services Manager

Dear Eugene, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs of our distinguished guests.Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours,Cecil Bernabe-AbundoAsst. Front Office / Guest Services Manager

Dear Hikaru, Mabuhay! Thank you for taking time to share with us about your recent stay. We appreciate hearing from our guests as their comments will help us continue improving our service.We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs of our distinguished guests.Once again, thank you and we look forward to welcoming you back to Diamond Hotel.Sincerely yours,Cecil Bernabe-AbundoAsst. Front Office / Guest Services Manager

Dear Takanori,Mabuhay! Thank you for your rating! We are happy to hear you had a good experience during your recent visit. If there’s anything we can do to improve our facilities and services, please let us know. Sincerely yours, Cecil AbundoAsst. Front Office / Guest Services Manager