The staff, from front desk, security, cleaning, restaurant were truly warm, responsive, and welcoming. Occasionally, the restaurant manager looked unfriendly and dissatisfied (with his staff? or the diners?). The hotel (elevator, bathrooms, etc) are a bit worn for wear and could do with some fresh paint or equivalent. Sometimes one could clearly smell what could have been a combination of cleaning and insecticide chemicals. But based on price, I would guess all was within the norm, with the staff a real bonus