이그제큐티브 스튜디오, 싱글침대 2개, 앙스위트 | 야외 수영장 | 야외 수영장, 일광욕 의자

서머셋 밀레니엄 마카티 여행 후기

4 out of 5
서머셋 밀레니엄 마카티
No 104 Aguirre Street, Legaspi Village, Makati, Manila

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 472개 이용 후기 중 208개" "
평점 8 - 좋아요. 472개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 472개 이용 후기 중 60개" "
평점 4 - 별로예요. 472개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 472개 이용 후기 중 11개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

JIYOON

2023년 8월에 2박 숙박함
답변 제공: Patrick 님, 2023년 9월 5일
Hello from Somerset Millennium.Thank you for the great rating! We are elated to know that you had a worth remembering experience during your stay with us.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

10/10 - 훌륭해요

In Seung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Pauline Zamora - Manager 님, 2019년 8월 2일
Dear In Seung, Greetings from Somerset Millennium Makati! We are grateful of your perfect rating and for choosing to stay with us. It was a pleasure hosting you. We all look forward to your next visit, see you soon! Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
밥먹을곳은 별로없네요
2019년 5월에 3박 숙박함
답변 제공: Pauline Zamora - Manager 님, 2019년 6월 19일
Dear Valued Guest, Thank you for your review on Hotels.com. It was a pleasure to have you stay with us. We look forward to seeing you again soon! Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았던 걸로~
전반적으로 호텔이 깔끔하고 시설이 괜찮았음.
2018년 7월에 3박 숙박함
답변 제공: Katrina 님, 2018년 7월 30일
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

8/10 - 좋아요

Han Seung

좋아요: 객실의 편안함
2018년 6월에 2박 숙박함
답변 제공: Joycelyn P Agsaway 님, 2018년 6월 30일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good
방이 가격대비 넓고 좋았으나 현지 택시타는 사람들이 호텔을 잘 모르고 있었고 위치가 애매한 부분이 아쉬웠어요ㅠㅠ

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
전체적으로 무난한 수준. 좋은 위치.
- 객실 등 Facility는 무난한 수준. 단, 욕실 Amenity는 취약. - Reception Service는 세련되지 못함. - 위치는 이상적. (Green Belt 1과 도보 5분) - 충평 : 비용과 위치에서 Merit가 있음. 무난한 수준에서 좋은 위치 숙박 원할시 좋은 Choice.

6/10 - 괜찮아요

Hyeryoung 님, Hong kong

별로예요: 숙박 시설 상태 및 시설
Shouldn't expect anything nice.
The room was small with one refrigerator, one microwave and several plates and dishes. It's different from the other Somerset, there's no cooking stove and sink. Breakfast was inclusive for two people, but was not nice. We just skipped it rather to eat such food. Gym and the swimming pool are both quite small. The location is good - once you find the way to get to Greenbelt 1, but the entrance is on a small street.
답변 제공: Carla Bien 님, 2015년 5월 29일
Dear Valued Guest, Warmest Greetings from Somerset Millennium, Makati! We would like to express our sincerest gratitude for choosing Somerset Serviced Residence and for taking the time to share these invaluable comments. We are also glad that you liked our location as this is one of the major highlight of our property. We wish to take the opportunity to share to you that our property is scheduled for renovation both rooms and public areas soon. Of course this is in our thrust to improve our resident comfort and experience whenever they stay with us. On the breakfast, we have highlighted your feedback to our F&B operator and reiterated the need to improve the menu and quality. My team and I will continue to monitor their performance and service delivery. We are looking forward in welcoming you back in the property. Sincerely, The Management

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
써머셋 스탠다드
써머셋 체인인 만큼 별 문제는 없었습니다.단지 직원들의 응대 태도는 다른 써머세에 비해 좀 덜 친절했습니다.손님은 서서 얘기하는데 직원은 자리에 앉아 대꾸하는 등. (써머셋의 문제가 아니라 필리피노들의 문제일수도 있겠지만요). 건물이 오래되어 아주 깨끗하다는 느낌은 아니었습니다.하지만 가격대비 성는 만족도는 높았습니다.(청결도나 편의시설등)

8/10 - 좋아요

S Jeong 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
마카티 그린벨트 옆의 편리한 위치
그린벨트에서 얼마떨어지지않은 위치여서 그린벨트 주변에서 머무실거면 추천해요 일반룸에서 묶었는데.. 한단계 윗등급인 디럭스로하면 거실겸 응접실도 있는것 같아 일반 호텔에비해서는 많이 넘어서 좋을듯하네요..조식은 일반적이었고 전반적으로 가격대비 만족해요

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
저렴한 가격에 좋은 몰과 가까운 레지던스 호텔
가격대비 만족이 매우 높은 호텔이었습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
good enough for touring, but not for business
Somerset millenium is 3 min. walk away from Greenbelt mall. It's very convenient. Service is good enough. Rooms are not fancy and a little bit old fashioned, but clean. But the internet (wifi , LAN both) is very poor! Do not expect to do any business in room thourgh internet.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 괜찮아요
깨끗하고 아침 조식도 괜찮았어요. 다만 불평이 있다면 전 더블예약했는데 싱글침대 두개를 붙여놨더군요... 방도 딱 보면 싱글인데... 호텔 카운터에 얘기했더니 더블의 의미는 무어냐며 모른척했습니다. 방상태 깨끗하고 하루만 묵는거라 그냥 넘겼어요 이것만 빼면 괜찮은 호텔이에요.

10/10 - 훌륭해요

Sung-Jin Hwang 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Location and nice & clean
It is located just near the Greenbelt in Makati. Just walking 5 mins you can reach there. Very quite and all facilities are new and clean. If you have meetings in only in Makati, it'll be the best choice for you with reasonable price.

2/10 - 너무 별로예요

YUEN MEI

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not recommended. The entire premise is very old and the deco is shabby. The bathroom is moldy and bed flag/ cushion turns yellowish. There were very few options in the breakfast restaurant and the presentation of the buffet bar was just terrible. Ruined my holiday would not go again.
2024년 3월에 2박 숙박함
답변 제공: Patrick 님, 2024년 3월 28일
Dear Yuen Mei,Warm greetings from Somerset Millennium Makati.We are very sorry to learn about not being able to meet your expectations and the experiences you had to endure during your stay with us. We care about your experience and we realize no words can change your feelings of disappointment, or the inconveniences you experienced. Your feedback is extremely valuable to us as it helps to improve our quality of service and facilities to better meet your needs. Our team is committed to delivering exceptional service and our team is more than delighted to take part in these changes.We do hope that this experience will not deter you from staying in any of our properties Locally and Globally, and for giving us the chance to serve you better in the future.Once again, thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

10/10 - 훌륭해요

Lilian

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs were compassionate and friendly. A good place to stay while visiting the Philippines.
2024년 3월에 1박 숙박함
답변 제공: Patrick 님, 2024년 3월 23일
Dear Ms. Lilian,Mabuhay from Somerset Millennium Makati!We are very glad that you enjoyed the overall stay experience especially one of the key assets that deeply contribute to services provided, our Team Members.Rest assured that your heartwarming feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

8/10 - 좋아요

Erving

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is fantastic. Courteous personnel. Secure environment. Housekeeping can be spotty on certain days. Near the malls.
2024년 2월에 5박 숙박함
답변 제공: Patrick 님, 2024년 2월 27일
Dear Erving,Mabuhay from Somerset Millennium Makati!Thank you very much for sharing with us your feedback.. Feedbacks such as this inspire us to push on in pursuing continuous improvement to be able to delight and serve our Guests better.We do hope to welcome you back in the future.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/OIC, Guest SERVICESomerset Millennium Makati

10/10 - 훌륭해요

Maria Rita Tanya Ledesma

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Patrick 님, 2024년 2월 27일
Dear Maria Ledesma,Mabuhay from Somerset Millennium Makati!Thank you very much for providing us this Exemplary rating. A rating such as this would definitely inspire the team to strive more for continuous improvement and work harder to achieve customer satisfaction.We do hope to welcome you back here in the future as we are also very excited to share with you our new platforms that aim to elevate overall guest stay experience.Thank you for your trust and time,Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, very close to Greenbelt Mall and nice dining. Staff very nice and excellent breakfast.
2024년 2월에 4박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2024년 2월 19일
Hi, Jason.Mabuhay! Thank you for sharing your stay experience. We are delighted to know that we have met your expectations and you were well-cared for by our team. Once again, thank you. All of us here look forward to welcoming you back here at Your Oasis in the City, Somerset Millennium Makati!Kind Regards

6/10 - 괜찮아요

Roan

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2024년 2월 5일
Hi, Roan. Thank you for taking the time to rate your stay experience with us. We are looking forward to welcoming you back and hope we get a chance to improve your experience. Please feel free to reach out to us on your next stay. Looking forward.

10/10 - 훌륭해요

Victoria

2024년 1월에 2박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2024년 1월 9일
Hi, Victoria. Thank you for giving us a perfect score. This means so much to us and rating like yours motivates us more to exceed further our guest stay experience.Looking forward to welcoming you back here at Somerset Millennium Makati!Regards,

10/10 - 훌륭해요

Mark Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Amazing staff and very clean rooms! Breakfast included is sumptous! Will be back again!
2023년 12월에 2박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2024년 1월 9일
Hi, Mark. Wow! It's such a delight hearing wonderful feedback from our guests. This will definitely be shared with the rest of the team as we further improve our guest service experience.We are all looking forward to welcoming you back here at Somerset Millennium Makati!Kind regards,

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was like a three minute walk to the mall where there was about three malls combined together, so that tells you how much food choices you have. we walk at night time and had no problems. We just joined the crowd that was walking already as far as the hotel the staff was very nice and the room was very nice too. We had got a one bedroom apartment hotel. We love the decor and the space. We will definitely be back in the Philippines, and will be staying here again.
2023년 12월에 7박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2024년 1월 9일
Hi, Julie.Mabuhay! Thank you for taking the time to share your stay experience at Somerset Millennium Makati.It is very encouraging for us to know that you had delightful moments and felt safe during your stay. We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering great guest experiences.We can't wait to welcome you back!

8/10 - 좋아요

Erin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was everything expected and plus. The staff was very friendly and accommodating, the room was clean and maintained daily even at odd hours upon call. The location was between everything required, mall shopping and store. The kitchen provided the minimum required and was used to cook meals a few times on my stay. I oved the King size bed was a standard and not an extra cost. The bathroom was both a full shower and separate full tub. The free daily breakfast was a nice additive. Use of laundry facilities was a great option as well. ALL GREAT POINTS to come back again. OK here is the bad - Hot Water - some days we had only luke warm water and when we had hot water it took no less than 5 to 10 minutes to let the water run before it happened on my floor. Mind you I stayed on 18th floor so it would take some time I am sure to flow. Also they could possible add 2 6kilo washers and dyers to the laundry room 2 was not enough if the hotel has extended guests. But still not enough for me to decline my return. When I come back I will definitely return to Somerset Millenium and recommend anyone who visits to give them a try.
2023년 12월에 11박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2024년 1월 1일
Hi, Erin.Thank you for taking the time to share about your stay experience.We are delighted to know that you have had happy moments with us. Feedback like yours gives us more motivation to better our guest service quality. We really appreciate your honest review and we will definitely look into your suggestions and recommendations. All of us here look forward to welcoming you back home here at Somerset Millennium Makati.

8/10 - 좋아요

Erin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was fantastic - always courteous and polite to any request especially room cleaning later in the day. The room was GREAT for the price, The kitchen and dining area actually allowed me to cook a few meals as opposed to eating out. The kitchen is stocked with the basics that work just fine and a huge rice cooker. But if you need anything the Mall is only 2 blocks away. The bed was a standard King size and not a double or Queen which is not common in many hotels without having to pay extra - not even the Conrad. For me was an added bonus. The bathroom had a full-size bath and separate shower with huge flowing shower heads. I also liked the laundry options which was used - Time it right and you can get all your loads done - they could invest in maybe 2 more 6 kilo units and one more 3 kilo unit and dryer. OK one negative I have to share - Hot Water. It took a long time for hot water to flow into the higher floors, a few days we had no hot water and had to call Maintenace to see what the issue was. It was eventually fixed but could be a continued issue. Would I go back again - yes without a doubt. I felt safe and it was quiet, and many options are within walking distance and the room was basically like a small apartment at a very reasonable cost.
2023년 12월에 1박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2023년 12월 30일
Hi, Erin. Thank you for taking time to share your stay experience with us. We sincerely appreciate feedback like yours as it motivates us to further improve our guest experience quality. We have also noted your concern and our Engineering team will definitely look into it. We can't wait to welcoming you back home here at Somerset Millennium Makati.Sincerely,

10/10 - 훌륭해요

Irving

2023년 12월에 3박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2024년 1월 31일
Hi, Irving.Mabuhay!Thank you for taking the time to share your stay experience.It is very encouraging for us to know that you are having happy moments while you are staying with us. We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.All of us here look forward to welcoming you back on your next trip to Somerset Millennium Makati.Kind Regards,

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Somerset Millennium Makati was one of the most enjoyable hotels I have ever stayed. The service in all departments was extremely responsive and the most friendly of any hotel. They made me feel so welcome and appreciated. I will again stay there again and recommend it to others. Mike S. Port Orange, Florida USA
2023년 12월에 10박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2023년 12월 19일
Hi, Mr. Shurilla.Thank you for giving time to share about your stay experience with us. Feedback like yours keeps us motivated and inspired to further enhance our guests' stay experience. It was indeed a delight meeting you and we look forward to welcoming you back here at your oasis in the city, your home away from home, Somerset Millennium Makati. Much regards,

10/10 - 훌륭해요

Joanne

단체 여행
좋아요: 청결 상태, 객실의 편안함
Great hotel, convenient & cutest service dog
Great hotel, centrally located and wonderful staff. I especially enjoyed meeting Vernie and Buddy, the K9. They greeted us daily and Buddy is a bomb sniffing dog so he kept us safe! He also super adorable and welcoming. In addition, it was walking distance from the Greenbelt mall and Sunday Market. Additionally, a lot of the tours will pick up from this hotel.
2023년 11월에 5박 숙박함
답변 제공: Patrick 님, 2023년 12월 11일
Warm Greetings from Somerset Millennium Makati.We are very pleased to know that you had a wonderful stay with us. Feedbacks such as this inspire us to push on in pursuing continuous improvement to be able to delight and serve our Guests better.We do hope to welcome you back here in the future as we are also eager to share with you our current plans to elevate the overall Guest experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millenium Makati

6/10 - 괜찮아요

Clarissa

연인과의 여행
The staff, from front desk, security, cleaning, restaurant were truly warm, responsive, and welcoming. Occasionally, the restaurant manager looked unfriendly and dissatisfied (with his staff? or the diners?). The hotel (elevator, bathrooms, etc) are a bit worn for wear and could do with some fresh paint or equivalent. Sometimes one could clearly smell what could have been a combination of cleaning and insecticide chemicals. But based on price, I would guess all was within the norm, with the staff a real bonus
2023년 11월에 28박 숙박함
답변 제공: Patrick 님, 2023년 12월 5일
Hello from Somerset Millennium Makati.Thank you so much for taking the time to write a review. We are very thrilled to know that you appreciated the overall stay experience and it will be our thrust to strive more for a quality stay experience. We take feedback very seriously as it is extremely important to us. It was really regrettable that we did not meet your expectation on the dining experience and as we take things seriously for improvement, your feedback will surely mark our notes as key aspects to look in to and improve for all of our guests. We hope to welcome you back in the near future so that you can experience the changes that we would love you to see. It would be our pleasure to see you again here.Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you. Thank you for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

8/10 - 좋아요

Jason

좋아요: 청결 상태, 숙박 시설 상태 및 시설
No TV
2023년 11월에 2박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2023년 12월 14일
Hi, Jason.Thank you for taking the time to share your feedback about your recent stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Our cable provider experienced technical concern from their station.Rest assured, we will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for your valued feedback and we look forward to welcoming you back here at Somerset Millennium Makati.Kind regards,

10/10 - 훌륭해요

Alou

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allowed me to do early check in, friendly and very accommodating staff. Benjoe and Vernie on front door were both very friendly and helpful in meeting my needs. This is my 3rd stay at Somerset. Thank you for treating me like a valued client.
2023년 11월에 4박 숙박함
답변 제공: JC, Guest Service 님, 2023년 12월 4일
Thank you for always making us part of your travel plan, Ms. Alou. We are delighted to hear that you enjoyed your stay and our service at the property.We look forward accommodating you again soon at the Somerset Millennium Makati.

6/10 - 괜찮아요

Li-Shao

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 11월에 2박 숙박함
답변 제공: Lawrence Diego, Operations Manager 님, 2023년 12월 15일
Hi, Li-Shao.Thank you for sharing your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to you and to all our guests. We look forward to your next stay with us. Sincerely,

10/10 - 훌륭해요

wen ying

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff was friendly and i was able to extend my check out . there's a lot of breakfast options.
2023년 11월에 6박 숙박함
답변 제공: Patrick 님, 2023년 11월 14일
Hello from Somerset Millennium Makati.We are very glad that you enjoyed the overall stay experience.Rest assured that your heartwarming feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

10/10 - 훌륭해요

Masaru

좋아요: 청결 상태, 숙박 시설 상태 및 시설
こちらは建物が古くなりつつありますが、場所やサービスの点で大変す素晴らしい。コストパフォーマンスも満足。つまり部屋が広くてゆったりくつろげる点が第一のおすすめかなぁ。
2023년 10월에 1박 숙박함
답변 제공: Patrick 님, 2023년 10월 19일
Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us.Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick Tantuico/OIC, AGSMSomerset Millennium Makati

8/10 - 좋아요

Kejie

출장 여행
좋아요: 객실의 편안함
除了早餐差一点,电梯要等,其他都还行。
2023년 10월에 2박 숙박함
답변 제공: Patrick 님, 2023년 10월 12일
Hello from Somerset Millennium Makati.Thank you so much for taking the time to write a review. We take feedback very seriously as it is extremely important to us. It was really regrettable that we did not meet your expectations on the breakfast experience as well as the Guest Elevator Set-up and as we take things seriously for improvement, your feedback will surely mark our notes as key aspects to look in to and elevate for all of our future guests. We hope to welcome you back in the near future so that you can experience the changes that we’d love you to see. It would be our pleasure to see you again here.Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you. Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServiceSomerset Millennium Makati

10/10 - 훌륭해요

Yoshinori

출장 여행
좋아요: 청결 상태, 객실의 편안함
Your expectations here!!
Definitely your staying here is comfortable and relax. You can enjoy your staying at this hotel. Hotel staffs are all kind and fine to ask the things and get the better advice for not only staying but also neighboring information! Enjoy your stay!!
2023년 10월에 2박 숙박함
답변 제공: Patrick 님, 2023년 10월 12일
Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us. We are pleased to know that your overall stay was great. Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

6/10 - 괜찮아요

robert

단체 여행
2023년 10월에 1박 숙박함
답변 제공: Patrick 님, 2023년 10월 12일
Hello from Somerset Millennium Makati.Thank you very much for taking the time and giving us this rating. We do hope that you enjoyed the overall experience.Rest assured that your feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest Services

10/10 - 훌륭해요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Patrick 님, 2023년 9월 28일
Hello from Somerset Millennium Makati.We are very glad that you enjoyed the overall stay experience especially.Rest assured that your heartwarming feedback and rating will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours SincerelyPatrick TANTUICO/ OIC, Guest Services.

6/10 - 괜찮아요

Benjamin 님, Sydney

가족 여행
Great location, quiet, clean and spacious room, great breakfast, efficient staff. Had a comfortable stay.
2023년 9월에 1박 숙박함
답변 제공: Patrick 님, 2023년 9월 14일
Hello from Somerset Millennium Makati.Thank you for taking the time to share your experience at Somerset Millennium. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests.We hope that you will return soon to create an even more memorable experience with us.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

8/10 - 좋아요

John 님, Sterrett

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was a great place for an overnight layover in Manila. The property is very convenient to shopping, dining, and is in a good area of the city. The breakfast was pretty good and there are several options for eating and coffee. The only issue with the property is the room smelled and felt damp upon arrival. The AC was restricted to 20* C but we sweated profusely during the night. This is a huge issue for me and I hope they are able to correct this issue.
2023년 9월에 1박 숙박함
답변 제공: Patrick 님, 2023년 9월 14일
Hello from Somerset Millennium Makati.We appreciate your time in getting connected back with us with your review. We are very happy that you enjoyed a big part of the stay experience whilst with us. Your appreciation means a lot to the team and we will certainly continue to further positive stay experiences. It was really regrettable that you had to endure the concern encountered on the air conditioning unit during your stay and as we take things seriously for improvement, your feedback will surely mark our notes to avoid recurrence for any future guests. We highly appreciate the opportunity you have given us with your feedback in order to improve and be able to serve all of our Guests better. We would love to welcome you back again here at Somerset Millennium Makati. Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServiceSomerset Millennium Makati

10/10 - 훌륭해요

Sidney

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a moderately priced hotel on a quiet street 5 min walk to Greenbelt Mall. The staff are lovely and helpful. The breakfasts are good value, especially if you go for the Asian meals -- avoid the bread and butter. Wifi works well and amenities in the bathroom are good quality. The beds are comfortable and the lighting is good for working. Hard to do better for the price.
2023년 8월에 2박 숙박함
답변 제공: Patrick 님, 2023년 8월 14일
Hello from Somerset Millennium.Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Once again, Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

2/10 - 너무 별로예요

PATRICK

2023년 8월에 2박 숙박함
답변 제공: Patrick 님, 2023년 9월 14일
Warm greetings from Somerset Millennium Makati.Thank you for taking time to review Somerset Millennium Makati. We are very sorry to learn that this would be your rating for us. We always value our guests who are keen in giving us their feedback, which helps us improve our services.Please be assured that the rating received is conveyed to the Team. We hope that this would not deter you from further experiencing what our property has to offer, and we look forward to your return.Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO / OIC, Guest ServicesSomerset Millennium Makati

8/10 - 좋아요

Jennifer

좋아요: 숙박 시설 상태 및 시설
Somerset is very close to amenities.
2023년 7월에 13박 숙박함
답변 제공: Patrick 님, 2023년 8월 8일
Hello from Somerset Millennium.Thank you for the great review! We are very Happy to know that you enjoyed your overall stay experience with us.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your stay with us. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

10/10 - 훌륭해요

Chuck

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and location my 2nd time staying will be my first choice when ever I'm in the Manila area
2023년 7월에 3박 숙박함
답변 제공: Pat 님, 2023년 8월 3일
Hello from Somerset Millennium Makati!We are elated on hearing how we are able to make each stay a memorable one. Rest assured that your heartwarming feedback will go out to the rest of our teams.Looking forward to welcoming you back and providing with you an even more amazing experience in the future!Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
Water server service is excellent idea !! That was very convenience for my stay. And I made housekeeper waiting until over 14:00 to start her job. I was so sorry and thanks for flexible response. Condition of my room CATV connection was not stable. Please check it.
2023년 7월에 3박 숙박함
답변 제공: Pat 님, 2023년 8월 3일
Thank you so much for your recent stay and review We felt excited that you liked the Service we provide and we are glad you appreciated it. While we were disappointed that we didn’t meet your expectations with the in room entertainment, we will be sharing your complete review with the rest of the team to ensure that we learn and grow from your remarks. We hope that you will stay with us again for your next trip as we are eager to show you what we have instore for our Guests in the near future.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

10/10 - 훌륭해요

Ronald

2023년 7월에 1박 숙박함
답변 제공: Pat 님, 2023년 8월 3일
Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

10/10 - 훌륭해요

akira

2023년 7월에 1박 숙박함
답변 제공: Patrick 님, 2023년 9월 14일
Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us. We are pleased to know that your overall stay was great. Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest Services

10/10 - 훌륭해요

Edwin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very attentive to our every need. They made us feel special throughout our stay
답변 제공: Anthony 님, 2023년 7월 18일
Dear Edwin,Thank you for the great review! We are elated to know that you had a worth remembering vacation during your stay here in our hotel.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

10/10 - 훌륭해요

Edwin

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the mall
2023년 6월에 1박 숙박함
답변 제공: Anthony 님, 2023년 7월 8일
Dear Edwin,Thank you for taking the time to share your experience at Somerset Millennium Makati. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests.I hope that you will return soon to create a more memorable experience.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

10/10 - 훌륭해요

Leilani

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed staying at the Somerset Millennium and look forward to going back one day. It was relaxing, the one bedroom executive apartment exceeded my expectations and I had a great sleep every night!
2023년 6월에 5박 숙박함
답변 제공: Patrick TANTUICO / OIC, Guest Services 님, 2023년 6월 26일
Thank you for the great review, Ms. Leilani! We are elated to know that you had a worth remembering vacation during your stay here in our hotel.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. We do hope that you visit us here again in Somerset Millennium Makati.Thank you again for your time and trust.Warm regards,