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더 오렌지 플레이스 산 후안 여행 후기

2.5 out of 5
더 오렌지 플레이스 산 후안
312 Santolan Road corner J. Abad Santos, San Juan, Manila

이용 후기

6.8
평점 10 - 훌륭해요. 34개 이용 후기 중 6개" "
평점 8 - 좋아요. 34개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 9개" "
평점 4 - 별로예요. 34개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 3개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Ohmaild 님, Imus Cavite

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Positive for nearness location from Greenhills main malls and etc, restaurant and main shopping place. Positive for the staff friendliness and very good service, very accommodating. Wish you will have good enough space for parking space and I notice some of the standard room has some sink blockage, pls pay attention to this and fix it, though it is standard room but it has to be useful and a proper way
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

Donna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
It was not what was featured on the website, very dirty, and the bed was not comfortable and seems like sira na. Tv was also broken, they say that there is an internet inside the room but its not functioning as you need to go down the lobby to have ir net. Very disatisfied and the room was so dirty and the shower is also broken and napakahina ng tubig walang hot and cold. I also saw ung coffee maker na maliit na me mga amag na. Very disgusting
2019년 4월에 2박 숙박함

8/10 - 좋아요

Ellen Mae

좋아요: 직원 및 서비스, 객실의 편안함
2018년 10월에 2박 숙박함

4/10 - 별로예요

Ernie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2017년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There were no toiletries available but was included on the package. The sink on the bathroom clogged. The shower is not good. Receptionist at the time of arrival is not accommodating, although the guard/parking attendant was very accommodating. We did not expect an old television without a cable.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2017년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Straight out of a horror movie
Checked in late in the evening and I was given the worst possible room they could offer, room 17. Everything was not working in the room. Room telephone was broken, bedsheets dingy and looked like it has been slept on, wi-fi non existent (although they claim in their website that they have it) I did not sleep at all, expecting some bedbugs to bite me. Took a shower. The water came in trickles and when I tried to adjust the shower head the whole showerhead came off the wall. I complained to the front desk and they did not seemed concerned about it. They sent the security guard to fix the phone (bless his heart, he was the only courteous person in the hotel) but could not do anything till the morning. Needless to say, I was out of there the next day. The manager refused to refund me for the rest of my stay. But since I feared for my health and safety, I'd rather stay away and book a nicer hotel somewhere else. This hotel needs a visit from the Health Department and off Expedia options. Seriously. Horrible, horrible experience. I've stayed in a lot of hotels before, from high to modestly priced, but this is on top of my worst list. Stay away from this hotel and look somewhere else.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태

8/10 - 좋아요

charisma 님, batac, ilocos n0rte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
close to the mall
Nice staff, very accommodating and the food is great. Easy to get taxi or a ride to go somewhere

10/10 - 훌륭해요

angelito 님, alameda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoy the customer service
Feel like home and very convenient to shopping malks

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
relatively close to greenhills shopping center
the bed is a bit on the hard side. complimentary coffee is a hit.

8/10 - 좋아요

Emad 님, Saudi Arabia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a pleasant place to stay
Orange place hotel: I stayed at that hotel for business purposes. It is quite good place to stay if you have a business in greenhills. However, it is faraway from leisure aearas, shopping centers, and restaurants. Moreover it is not familiar to many taxi drivers and you really might need a long waiting tim to get a ride FROM, TO the hotel. Hotel condition is good all in all but it seems the main problem is it has NO elevator and I struggled with my wife when we get up to our room in 3rd floor carrying our shopping. A good point may credit to the hotel is a lounge setup in each floor; however; it has NO air condition so you can't enjoy prolong stay at the lounge. Our booking included bed+breakfast and the hotel serves a good quality breakfast. Front desk, and security guards are very friendly and helpful guys as well. Room service is nice too. The room itself and it's comfort room are very clean and no negativities (such as bugs, dust,...etc) have been observed at all. Quite noisy neighborhood because of highway. Nighy rate is fairly reasonable Recommendation: - I do recommend this hotel in case of having a business in Ortigas particularly central area of San Juan otherwise Makati is the best choice.

8/10 - 좋아요

Joseph 님, New York

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice little hotel
A nice little hotel. Would stay there again. A good breakfast in the morning and a good staff. Wifi was pretty good. Air conditioning was inadequate. Would stay again as I visit the area a lot. But I would make sure I get better air conditioning.

8/10 - 좋아요

angelito 님, tanjuakio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Customer service is great and the location is good

4/10 - 별로예요

Den 님, Phil

별로예요: 객실의 편안함
The hotel was alright clean but it dud not meet my standard. Spend more money and try something else. The lady at the front desk and the security guard functioning as a waiter and security were very nice.

10/10 - 훌륭해요

lucas 님, tan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
the best hotel ever i love orange hotel

6/10 - 괜찮아요

Pius 님, Offenbach

좋아요: 직원 및 서비스
Near to Greenhills Shopping mall
Still under renovation 1st n 2nd floors so at this time it's not good to be there. 3rd floor is the only available area and there's no elevator. Water is not flowing fast. Still it's money's worth.

8/10 - 좋아요

untouchable 님, greenhills, san juan city

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
FINE HOTEL IN SAN JUAN CITY, METRO MANILA
COMFORTABLE STAY. FRIENDLY HOTEL STAFF & VERY ACCOMMODATING CHEF.

4/10 - 별로예요

shezarta 님, Phils

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok for budget hotel
Bedsheets are feel like dusty.

6/10 - 괜찮아요

Joe 님, New York City

좋아요: 직원 및 서비스
accessible by public transportation

6/10 - 괜찮아요

jZee

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
T O P is tops
Very friendly and accommodating staff.
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you for your comments and choosing The Orange Place San Juan We are looking forward to your next visit in our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you for for choosing The Orange Place San Juan. We looking forward for your next visit in our Hotel.

6/10 - 괜찮아요

Randy 님, Taiwan

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Near Xavier School SJ
My son has an entrance exam in Xavier School SJ and this hotel was in the vicinity.Good overnight stay.
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you so much indeed for your Comments and For choosing the Orange Place San Juan, We are looking forward for your next visit in our hotel.

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you so much indeed for choosing the Orange Place San Juan, We are looking forward for your next visit in our hotel.

8/10 - 좋아요

J 님, USA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice, simple hotel
Very close to Greenhills shopping mall but about 45 mins away from airport. This is a simple hotel with the basic stuff that you need available. Can order from jollibee or McDonald's and they will deliver for free if u order over PHP 200. Kinda hard to catch a cab from hotel but call reception before u head out of your room and they will stand outside and hail one for u. For their price it is a good hotel.
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you so much indeed for your Comments and For choosing the Orange Place San Juan. This is to in you that right now the Orange Place San Juan is under the management of NARRA Hospitality Inc. in order to serve you better. We are looking forward for your next visit in our hotel to feel the NARRA Experience.

10/10 - 훌륭해요

ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
all around good
excellent hotel, good staff would stay here again for sure
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you for choosing The Orange Place San Juan. We are looking forward to next visit with us. Sincerely, Armando Agusto Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Would be more enjoyable if the staff had a more efficient system such as: ensuring that laundry service and laundry is picked up as per arrangement; reception assured us that our clothes could be ironed in time for our evening engagement. This did not happen. It was embarrassing that we had to attend our evening function in our crumpled clothes. We also did not receive an apology; then I informed evening reception that we were doing a late check out. He said he would make note of it. Morning staff almost sent the guard to check the room when my son was still in the room changing. She was not informed of our late check out request.
답변 제공: Dear Guest 님, 2013년 11월 9일
My Apologies for the negative experience that you have encountered from your last visit in which was totally unacceptable. Starting July 1 2013, The Orange Place San Juan is under new management, the NARRA Hospitality Inc. And the are a lot of changes that had happened one of that is our services. Definitely with the new management we assure you that this will not happen again. We are looking forward for your next visit in our hotel to feel the NARRA Experience. Once again my apologies Sincerely, Armando Agusto Hotel Manager

8/10 - 좋아요

canadian vacationer

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
out of the way, sweet nest
i like if u want private, but still busy location. Kinda far away from places that i like to go to. A 10 minute walk to a 7-11. But with someone special makes for a very wonderfull stay
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you so much indeed for your Comments and For choosing the Orange Place San Juan. This is to inform you that right now the Orange Place San Juan is under the management of NARRA Hospitality Inc. in order to serve you better. We are looking forward for your next visit in our hotel to feel the NARRA Experience. Sincerely, Armando Agusto Hotel Manager

8/10 - 좋아요

pinaki

좋아요: 청결 상태, 객실의 편안함
Hotel Orange place
the hotel is value for money ..for the money i paid i was satisfied with what i got . very friendly and helpful staff .the restaurant is very good and worth eating in. The hotel is far far from the airport and even at 3 n the morning it took me 30 minutes with no traffic at all.
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you so much indeed for your Comments and For choosing the Orange Place San Juan. This is to inform you that right now the Orange Place San Juan is under the management of NARRA Hospitality Inc. in order to serve you better. We are looking forward for your next visit in our hotel to feel the NARRA Experience. Sincerely, Armando Agusto Hotel Manager

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
helpful & professional staff
Excellent budget hotel. Clean simple comfortable rooms. Small restaurant serving pizza & pasta.
답변 제공: Dear Guest 님, 2013년 11월 9일
Thank you so much indeed for your Comments and For choosing the Orange Place San Juan. This is to inform you that right now the Orange Place San Juan is under the management of NARRA Hospitality Inc. in order to serve you better. We are looking forward for your next visit in our hotel to feel the NARRA Experience. Sincerely, Armando Agusto Hotel Manager