외관

더 마운트 버논 그랜드 호텔 여행 후기

3.5 out of 5
더 마운트 버논 그랜드 호텔
12 Public Square, Mount Vernon, OH

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 529개 이용 후기 중 436개" "
평점 8 - 좋아요. 529개 이용 후기 중 70개" "
평점 6 - 괜찮아요. 529개 이용 후기 중 16개" "
평점 4 - 별로예요. 529개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 529개 이용 후기 중 2개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very stately building nicely apppinted
2024년 3월에 1박 숙박함
답변 제공: Mae W. 님, 2024년 3월 21일
Hello Patricia!Thank you for taking a moment to rate and review your stay with us. We are pleased to hear that our hotel and décor made you comfortable. We hope to host you again soon. Have a Grand day!

10/10 - 훌륭해요

Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not too much entertainment nearby.
2024년 3월에 2박 숙박함
답변 제공: Victoria P. 님, 2024년 3월 16일
Hello, Raymond! Thank you for taking a moment to rate and review your stay. We are thrilled to see you had an exceptional stay experience and are looking forward to your next visit. Have a great day!

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and staff are excellent. However, considering the low volume of guests during our stay, I would have expected to be given a room with a better view.
2024년 2월에 1박 숙박함
답변 제공: Victoria P. 님, 2024년 3월 14일
Hello, Brian! Thank you for taking a moment to rate and review your stay with us. We are thrilled to hear you had a great stay experience. Please feel free to request a room with a preferred room in the future and we will do our very best to accommodate your request. Looking forward to seeing you again soon! Have a great day!

6/10 - 괜찮아요

Yunlai 님, Gambier

2024년 2월에 2박 숙박함
답변 제공: Victoria P. 님, 2024년 3월 20일
Hello, Yunlai. Thank you for taking the time to rate your most recent stay with us. It sounds like you had a good stay experience at The Grand. We are looking forward to your next visit- have a grand day!

10/10 - 훌륭해요

ikhlas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s the best choice to stay and spend a nice beautiful nights in such a wonderful quiet place!!!
2024년 2월에 1박 숙박함
답변 제공: Mae W. 님, 2024년 2월 23일
Hello Ikhlas!Thank you for taking a moment to rate and review your stay with us. We are delighted that we were able to provide a quiet, comfortable evening for you. We hope to host you during your next visit. Have a wonderful day!

10/10 - 훌륭해요

Declan 님, Grove City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mae W. 님, 2024년 2월 20일
Hello Declan!Thank you for taking a moment to rate your stay with us. We are delighted that our amenities exceeded your expectations. We hope to host you during your next visit. Have a wonderful day!

8/10 - 좋아요

Jennifer 님, Shelbyville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff extremely friendly and helpful. Room was beautiful and immaculate and the area was very charming. Parking was convenient. Breakfast selection was a little strange, but sufficient.
2024년 2월에 1박 숙박함
답변 제공: Mae W. 님, 2024년 2월 20일
Hello Jennifer!Thank you for taking a moment to rate and review your stay with us. We are pleased that our staff and rooms made your stay enjoyable. We hope to host you during your next visit to the area. Have a wonderful day!

10/10 - 훌륭해요

joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean and the staff were very attentive
2024년 2월에 1박 숙박함
답변 제공: Victoria P. 님, 2024년 2월 8일
Hello, Joan! Thank you for taking a moment to rate and review your stay with us. We are pleased to hear you had an incredible stay from the accommodations to our staff members. We hope to host you again very soon. Have a great day!

10/10 - 훌륭해요

Anne

Cleanliness and location and comfort.
2024년 1월에 3박 숙박함
답변 제공: Mae W. 님, 2024년 1월 31일
Hello, Anne!Thank you for taking a moment to rate and review your stay with us! We are thrilled to here we exceeded your expectaions. We strive to provide an exceptional stay experience for each of our guests and would love to host you again soon. Have a wonderful day!

10/10 - 훌륭해요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mae W. 님, 2024년 1월 8일
Hello Samantha!Thank you for taking a moment to rate your stay with us. We are happy to hear that our amenities exceeded your expectations. We hope to host you again during your next visit. Have a wonderful day!

10/10 - 훌륭해요

Hank

2023년 12월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 29일
Hello, Hank! Thank you for taking a moment to rate your recent stay with us. We are thrilled to hear you had an exceptional stay. We are looking forward to your next stay with us. Have a great day!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 27일
Hello, Ryan! Thank you for taking a moment to rate your stay with us. We are thrilled to hear you had an exceptional stay! We hope to see you again soon. Have a great day!

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was as expected, friendly, professional and informative. The room is neat clean and reasonably well appointed considering the cost. Only negative is my choice is a king room and none were available. That limits seating options in a somewhat small room.
2023년 12월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 27일
Hello, Mike! Thank you for taking the time to rate and review your stay with us. We are thrilled to hear you had an exceptional stay and that our services, room appointments, and staff helped to elevate your experience. We hope to see you again soon and hopefully have a king or king suite available for your next visit! Have a great day!

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 12월 20일
Hello, Roy! Thank you for taking a moment to rate your stay with us. We are happy to hear that you enjoyed our amenities. We hope to host you during your next visit. Have a wonderful day!

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay while visiting Kenyon College
2023년 12월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 12월 20일
Hello, Kathryn! Thank you for taking a moment to rate and review your stay with us. We are glad that you enjoyed your time with us while you visited one of our local colleges. We hope to host you during your next visit. Have a wonderful day!

10/10 - 훌륭해요

Jennifer 님, Millersville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 14일
Hello, Jennifer. Thank you for rating your stay with us- your feedback is greatly appreciated. We look forward to hosting you again soon. Have a great day!

10/10 - 훌륭해요

Mahira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Mae W. 님, 2024년 2월 20일
Hello, Mahira!Thank you for taking a moment to rate your stay with us! We are pleased that our amenities exceeded your expectations. We hope to host you during your next visit to the area. Have a wonderful day!

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 14일
Hello, Jesse. Thank you for rating your stay with us- your feedback is greatly appreciated. We look forward to hosting you again soon. Have a great day!

10/10 - 훌륭해요

Matt

2023년 11월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 14일
Hello, Matt. Thank you for rating your stay with us- your feedback is greatly appreciated. We look forward to hosting you again soon. Have a great day!

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 14일
Hello, Kelly. Thank you for rating your stay with us- your feedback is greatly appreciated. We look forward to hosting you again soon. Have a great day!

10/10 - 훌륭해요

Alta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are lovely, the location is great, the staff is friendly, and the breakfast is excellent. We wouldn't stay anyplace else when we visit the area.
2023년 11월에 2박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 14일
Hello, Alta! Thank you for taking the time to rate and review your stay with us. We are thrilled to hear you had such an enjoyable and memorable experience! We can't wait for your next visit! Have a great day!

6/10 - 괜찮아요

Elana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is clean, nicely decorated for holiday season. Thermostat worked poorly in our room: temperature stayed at 71F until morning even though I lowered temperature to 65F in the evening. At breakfast, harsh brown was uncooked, completely white, lukewarm. There was no decaffeinated tea option .
2023년 11월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 14일
Hello, Elana! Thank you for taking a moment to rate and review your most recent stay with us. We are so happy that you had an opportunity to enjoy the holiday decor and appreciate the points of improvement that you listed as well. These items have been brought to the attention of our leadership team. We do hope to meet your standard of satisfaction for your next visit with us. Have a great day!

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Downtown MtVernon. Near square and Alcove Restaurant.
2023년 11월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 12월 5일
Hello, Charles!Thank you for taking a moment to rate and review your stay with us. We are happy to hear that you got to experience our downtown and neighbors on the Square. We hope to host you during your next visit!

10/10 - 훌륭해요

Kelly

출장 여행
좋아요: 숙박 시설 상태 및 시설
Beautiful, friendly, clean.
2023년 11월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 11월 23일
Hello, Kelly!Thank you for taking a moment to rate and review your stay with us. We are happy to hear that our amenities and staff exceeded your expectation. We hope to host you during your next visit!

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful historic building completely renovated. Feels historic, but everything is new. Warm and friendly welcome at the front desk.
2023년 11월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 11월 20일
Hello Steven! Thank you for taking a moment to rate and review you stay. We are happy to hear that you enjoyed our hotels architecture and décor. We hope to host you during your next visit!

10/10 - 훌륭해요

Suzanne 님, Palm Beach Gardens

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it here. Was very safe, the staff was extremely friendly, the room was extremely clean and I can’t wait to go back.
2023년 11월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 11월 6일
Hello, Suzanne!Thank you for taking a moment to rate and review your stay with us. We are happy to hear that our amenities exceeded your expectations. We will make sure to inform our staff of your praises. We hope to host you during your next visit!

10/10 - 훌륭해요

Michael

2023년 11월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 12월 5일
Hello, Michael!Thank you for taking a moment to rate your stay with us. We are happy to hear that our amenities exceeded your expectations. We hope to host you during your next visit!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is such a beautiful property. Super clean. People were very friendly. Room was super clean and beautiful.
2023년 10월에 2박 숙박함
답변 제공: Mae W. 님, 2023년 11월 4일
Hello, Scott!Thank you for taking a moment to rate and review your stay with us. We are happy to hear that our staff and amenities exceeded your expectations. We hope to host you again during your next visit!

6/10 - 괜찮아요

Samuel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pretty hotel...but not clean.
The front desk and restaurant staff were very nice. However...when I went to get into the shower, there were three HUGE clumps of long hair stuck to the walls of the shower. GROSS!! The shower also turned ice cold after about 7 minutes (in our new room).
2023년 10월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 12월 14일
Hello, Samuel! Thank you for taking the time to rate and review your stay with us. We are thrilled to hear you were happy with the service of our staff members and are thankful for the points of improvement that you have provided. We are committed to improving the experience for each one of our guests and have brought these points to the attention of our leadership team. We hope you will try us again in the near future. Have a great day!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing more to say, a beautiful hotel setting.
2023년 10월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 31일
Hello, Mark!Thank you for taking a moment to rate and review your stay with us. We are happy to hear that our hotel and amenities exceeded your expectations. We hope to host you again during your next visit!

10/10 - 훌륭해요

John 님, New Orleans

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice accommodations. We will definitely be staying here again our next trip to Mt. Vernon.
2023년 10월에 2박 숙박함
답변 제공: Mae W. 님, 2023년 10월 28일
Hello, John!Thank you for taking a moment to rate and review your stay. We are happy to hear that our accommodations exceeded your expectations. We hope to host you during next visit!

10/10 - 훌륭해요

Marc 님, Flagstaff

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Hotel, Very well done - Old School look and feel - brand new amenities! Seems like a historic hotel that should be located at the gateway to the Grand Canyon or Yellowstone.
2023년 10월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 27일
Hello, Marc! Thank you for taking a moment to rate and review you stay with us. We are happy to hear that you enjoyed our Victorian-style architecture and décor. We hope to host you again during your next visit!

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and accommodating. Included breakfast buffet was great. Hot apple cider all day was an unexpected bonus.
2023년 10월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 27일
Hello, Jeffrey! Thank you for taking a moment to rate and review your stay with us. We are glad that you felt welcomed by our staff and enjoyed our amenities. We hope to host you again during your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the comfortable feel of the place. The sitting areas make us feel like it is a night at home, rather than at a hotel while traveling.
2023년 10월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 24일
Hello, Courtney!Thank you for taking a moment to rate and review your stay with us. We are glad to hear that we were able to give you a home-away-from-home experience and would love to hear more about it. We hope to host you again during your next visit to the area!

10/10 - 훌륭해요

Cecilia

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
First but not last visit! Clean and quiet. Nice decor. Pleasant and helpful personnel.
2023년 10월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 24일
Hello, Cecilia!Thank you for taking a moment to rate and review your stay. We will be sure to inform our staff of your review. We are happy to hear that our hotel exceeded your expectations. We hope to host you during your next visit!

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 10월에 2박 숙박함
답변 제공: Mae W. 님, 2023년 10월 18일
Hello, Charles!Thank you for taking a moment to rate and review your stay. We are happy to hear that our amenities exceeded your expectations. We hope to host you doing your next visit!

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The setting is picturesque!!! It’s so beautiful inside and out. The beds are AMAZING! And the shower head is incredible. Definitely the best hotel I’ve ever stayed in and can’t recommend it enough.
2023년 10월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 18일
Hello, Julie!Thank you for taking a moment to rate and review your stay with us. We are glad to hear that our amenities exceeded your expectations. We hope to host you during your next visit!

10/10 - 훌륭해요

Kay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff, clean rooms and great parking. My second stay and I will be back.
2023년 10월에 2박 숙박함
답변 제공: Mae W. 님, 2023년 10월 14일
Hello, Kay!Thank you for taking a moment to rate and review your stay with us. We will make sure to inform our staff of your thoughtful review of them. We are looking forward to hosting you during your next visit!

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2023년 10월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 14일
Hello, Andrea! Thank you for taking a moment to rate and review your stay with us. We are happy to hear that you enjoyed your stay. We hope to host you again during your next visit!

10/10 - 훌륭해요

Nadine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Very friendly, helpful staff.
2023년 10월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 10월 9일
Hello, Nadine! Thank you for taking a moment to rate and review your stay with us- we are thrilled to hear you had an enjoyable experience and that we were able to exceed expectations. Please think of us the next time you are in the area!. Have a great day!

10/10 - 훌륭해요

Don 님, New Market

2023년 9월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 10월 27일
Hello, Don! Thank you for taking a moment to rate your stay with us. We are happy that our amenities exceeded your expectations. We hope to host you again during your next visit!

8/10 - 좋아요

Heather

2023년 9월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 10월 3일
Hello Heather! Thank you for taking a moment to rate your time with us. We are thrilled to hear you had a great experience and look forward to your next visit. Have a great day!

10/10 - 훌륭해요

Christine

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were extremely helpful. The hotel is a beautiful mix of new and old
2023년 9월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 9월 25일
Hello Christine! Thank you for taking a moment to rate and review your stay with us. We are thrilled to hear that you had an enjoyable experience and that our staff made such a positive impression. We are looking forward to your next visit. Have a great day!

10/10 - 훌륭해요

carol

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 9월 19일
Hello, Carol! Thank you for taking a moment to rate your stay with us. We are happy to hear that our hotel exceeded your expectations. We hope to host you again in the future. Have a wonderful day!

10/10 - 훌륭해요

claudia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
greedy hotel management
2023년 9월에 1박 숙박함
답변 제공: Victoria P. 님, 2023년 10월 3일
Hello Claudia- Thank you for the 5 out of 5 rating. Please feel free to reach out to our General Manager to further discuss your experience. Have a great day!

8/10 - 좋아요

Galena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Victoria P. 님, 2023년 9월 12일
Hello, Galena! Thank you for taking a moment to rate your most recent stay with us, your feedback is greatly appreciated. We are thrilled to hear that you enjoyed your stay with us and look forward to your next visit. Have a great day!

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay. The place was beautiful.
2023년 8월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 9월 4일
Hello, Karen!Thank you for taking a moment to rate and review your stay with us. We are happy to hear that our amenities exceeded your expectations. We hope to host you during your next visit! Have a wonderful day!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As always beautiful, comfortable and the staff is AMAZING!
2023년 8월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 9월 4일
Hello, Michelle!Thank you for taking a moment to rate and review your stay. We are happy to her that our staff and amenities exceed your expectations. We hope to host you again during your next visit! have a wonderful day!

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Hotel
One of the best hotels I have ever stayed at! Highly recommend! Everything was wonderful!
2023년 8월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 9월 4일
Hello, Stacey!Thank you for taking a moment to rate and review your stay. We are thrilled to hear that our accommodations exceeded your expectations. We hope to host you during your next stay! Have a wonderful day!

10/10 - 훌륭해요

Karen

2023년 8월에 1박 숙박함
답변 제공: Mae W. 님, 2023년 9월 11일
Hello, Karen! Thank you for taking a moment to rate your stay with us. We appreciate your feedback and hope to host you during your next visit. Have a great day!