숙박 시설 입구
예약 가능 여부 확인

인 마린 앤드 스위트, 어센드 호텔 컬렉션 여행 후기

3 out of 5
인 마린 앤드 스위트, 어센드 호텔 컬렉션
250 Entrada Dr, Novato, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 288개" "
평점 8 - 좋아요. 1004개 이용 후기 중 368개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 183개" "
평점 4 - 별로예요. 1004개 이용 후기 중 94개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 71개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Kristopher

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 19일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Kristopher

Hood
2024년 4월에 4박 숙박함

8/10 - 좋아요

Kristopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함

8/10 - 좋아요

Rodrigo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Service
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute outdoor area. Jacuzzi out of order. Close to a lot of things. Bed was comfortable and tv had apps with ise of hotel wifi. I'd stay there again.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Kathy M.

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 4일
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Catherine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quaint. Internet for business and TV almost nonexistent so that was a problem. Everything else waa great. Very comfortable bed, clean and peaceful.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Donald

It’s was a nice day
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Belvy 님, Novato

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the location
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Maria 님, Lodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 28일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 - 별로예요

Ked

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sub par accommodations with no room phone or way to contact front desk. Blinds on the windows were broken and did not give privacy or darkness to the room. No water pressure in shower. There was a bed to sleep in and housekeeping was good. That’s about it.
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

Carlos

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was all just ok. My room was barely clean every day and i was put in the back of the building which just looks like a motel and i thought i was at a regular hotel. there is parking right outside my window so it was loud at night and there was bright lights coming from outside
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

sang-hui

별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 8일
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

Rosemary

연인과의 여행
좋아요: 편의 시설/서비스
Too noisy, room very clean
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Eric

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 21일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Jose F

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No curtains on windows and all the lights from the parking lot came into the room
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Irene

연인과의 여행
별로예요: 편의 시설/서비스
Absolutely beautiful setting! Very clean! Pool and Spa were being” Treated “ Very disappointed, spa was a big reason we booked, something should have mentioned “No pool” and “No spa” indefinitely!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ralph

출장 여행
The room exceeds expectations. The outside/entrance is not very nice. Then again, I came in during a major CA storm.
2024년 2월에 1박 숙박함

8/10 - 좋아요

james

좋아요: 청결 상태
Central location
2024년 2월에 1박 숙박함

8/10 - 좋아요

Sauliloa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Monika

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
답변 제공: Customer Care Team 님, 2024년 2월 9일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Young

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Ambur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2024년 2월 9일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

JIA

2023년 12월에 6박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 3일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

SERGIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 3일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 - 좋아요

CHENGXIA 님, DAVIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Amit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff,good beds,tv and coffee. Really nice value. We have family in the area so we'll be back
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place. Breakfast was good too.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Rothigiah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a suite at this hotel. We checked into our room at 12:30 AM. I pulled out the blanket to setup the sofa bed for my kids and out ran a small mouse. It ran under the couch. My kids got so scared. They both jumped onto the couch and was too afraid to move after that. We called the front desk but they didn’t have another room that would fit all of us. It was the worse experience I have ever encountered. We had to call around for another hotel at 1AM looking for a place to sleep.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 20일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Debra

Clean
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Inn
Booked garden view room, ended up getting 'freeway view' one - very loud. Unfortunately I checked in late and didn't figure that out...Breakfast was very simple, I would suggest finding better place in the area. Inside it was great otherwise
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Amy

2023년 11월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 15일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Jason

2023년 12월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Kayley

2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Laura

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 3일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute and friendly hotel
Overall it was nice, but they should put queen size beds instead of double size bed for the ones that have more than 2 people staying.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Road noise from highway101.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were simple, great water pressure, really hot water, cute grounds.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and helpful! Room was clean and newly upgraded, so very nice!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kristoffer

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nice, quite place to stay. Looks like they’re doing some upgrades. Would definitely stay again.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Cristian Alejandro

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 6일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Salvador

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Met all my needs
2023년 11월에 1박 숙박함

8/10 - 좋아요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is a work in progress. It has a lot of potential. The only thing i didn't like was the wall units for AC and heat. Very noisy. The room is laid out well. Clever lighting great TV. But a work in progress. I will stay here again
2023년 11월에 4박 숙박함

4/10 - 별로예요

Thomas

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 14일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Esmeralda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area outside was serene and peaceful and we had a calm quiet stay.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Thomas

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 14일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Fionnuala

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 14일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team