I know this hotel and it is a good 2 star hotel, but when I returned o my room on 8 PM on 12/25, my room had not been cleaned and the Do Not Disturb sign was not on the door. I took pictures, but got no conversation from the hotel. They claim the cleaning people said I had the Do Not Disturb sign on the door and I did not! If I had left the do not disturb sign on the door by mistake, then I would have just let it go and never said a word. But, somehow they goofed and did not clean my room, and nobody cares.