외관

컨트리 인 & 스위트 바이 래디슨, 매리언, 오하이오 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 743개 이용 후기 중 345개" "
평점 8 - 좋아요. 743개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 743개 이용 후기 중 92개" "
평점 4 - 별로예요. 743개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 743개 이용 후기 중 27개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Amanda

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 19일
Thank you very much for your kind review of our property. We value your opinion very much and are very pleased that we met your expectations. We hope you will come back again very soon.

4/10 - 별로예요

Kenneth 님, Boulder

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs to be cleaned more frequently. The rugs are filthy. Do they ever vacuum and/or clean the rugs. Fitness center is limited. Weights are broken.
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 19일
Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

6/10 - 괜찮아요

Joseph

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Shower and bathroom area were dirty and cold. Fine for a one night stay.
2024년 3월에 1박 숙박함
답변 제공: Michelle 님, 2024년 4월 19일
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. We hope for another opportunity to exceed your expectations.

8/10 - 좋아요

Aimee

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was nice but noisy!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a 2 star property and was definitely on the high side. We were just staying overnight and did not partake in the breakfast. The room was clean and comfortable. Reading the horror reviews were entertaining because I guess people expect a palace without paying for it. We will stay again as it was absolutely a bargain for the comfort.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is easy 4 star hotel, everything was great
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Julianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find- right next door to steak and shake and Meijer. Breakfast was not great, the hot food especially was not good. Room was clean and quiet and no complaints there.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jeremiah

2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
King size bed very hard and uncomfortable. 3 Small supper soft square pillows not even a standard size pillows.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Marlow 님, Liberty Center

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here twice a year for sporting events, everyone is always accommodating and very polite
2024년 1월에 1박 숙박함

8/10 - 좋아요

Robert

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

JASON

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent, rooms were clean. Convenient location.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Kenneth 님, Boulder

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice getaway. Stayed the night for New years eve. Even did a late check out to get an extra hour in the pool for the kids. Definitely will be back
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jamie

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Karen

가족 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was our first stay here and it was a great stay. The hotel was nice and clean and the breakfast was great. We were here to see and visit with family.
2023년 12월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 26일
Thank you so much for the kind review. We look forward to your next stay.

4/10 - 별로예요

Lindsay

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Well after today this will be my familys last time at this hotel. We usually stay here 3-4 times a year while visiting family. The hotel itself is very clean and comfortable. My issue lies with the breakfast staff. As I was helping my 10 year old get some waffle mix out of the machine, the nozzle came off and mix went everywhere. Instead of being understanding staff came out very annoyed and rude, as if we meant to do this. My child began crying as she felt terrible and embarrassed and the worker just continued to shoot us looks and was extremely annoyed by our presence. After this happened she shut down the waffle maker, leaving my child who has food sensitivities, nothing else to eat on site. So she had to go hungry and wait to eat until I could pack up our belongings and check out. I was very apologetic to her and the situation, but she refused to speak to me and only acknowledged me by rolling her eyes in my direction. Seems the Holiday Inn will get our future business when we stay in Marion. Maybe some sensitivity training should be in order for this 'general manager." I have never seen anybody so cold and so not understanding to a situation. DONTGO HERE WITH KIDS, you are not welcome.
2023년 12월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
Thank you for taking the time to share your experience. On behalf of our entire staff at Country Inns & Suites, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
Thank you very much for your kind review of our property. We value your opinion very much and are very pleased that we met your expectations. We hope you will come back again very soon.

10/10 - 훌륭해요

russell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family get together
2023년 11월에 5박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
We were delighted to have you stay with us and are happy to have made your stay a pleasant one. We are looking forward to you staying with us again soon!

8/10 - 좋아요

Cathleen

2023년 12월에 2박 숙박함
답변 제공: Michelle 님, 2023년 12월 11일
Thank you very much for your kind review of our property. We value your opinion very much and are very pleased that we met your expectations. We hope you will come back again very soon.

6/10 - 괜찮아요

william

2023년 11월에 3박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future

8/10 - 좋아요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 11일
Thank you very much for your kind review of our property. We value your opinion very much and are very pleased that we met your expectations. We hope you will come back again very soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dan is the Man!
Dan was great even though I arrived late and went the extra mile in every way. Thank you for a good night of rest at the end of a long day of driving
2023년 11월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 11일
Thank you so much for taking the time to write about your experience. We especially want to thank you for comments regarding our service, staff, and property. We love what we do and we love it when it shows. We look forward to your next visit with us

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and hotel, friendly and helpful staff, everything was excellent thank you!
2023년 11월에 2박 숙박함
답변 제공: Michelle 님, 2023년 12월 11일
Thank you so much for taking the time to write about your experience. We especially want to thank you for comments regarding our service, staff, and property. We love what we do and we love it when it shows. We look forward to your next visit with us

10/10 - 훌륭해요

Trisha

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Our room was clean and the staff was very responsive and friendly. Loved the pool with our toddler. We will stay here next time we’re in town!
2023년 10월에 6박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
Thank you so much for taking the time out to share your experience at our Country Inn and Suites! Our number one priority is to ensure that you, our guests, are taken care of while you are away from home, and I am pleased to hear our team stepped up to the plate.

8/10 - 좋아요

Leontien

2023년 10월에 2박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
We were delighted to have you stay with us and are happy to have made your stay a pleasant one. We are looking forward to you staying with us again soon!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
Horrible experience! Staff lost in tv!
we booked a suite with a separate room and a King Size bed. We passed on a cheaper hotel, simply because of the ability to get that King size bed. We arrived and after insisting we had no reservation, they realized they checked someone else into our room under our reservation and name. We were given another room with a queen bed and it was not a suite. They told us it was all they had. No compensation for the room was provided and they offered less than an apology!
2023년 10월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 - 좋아요

Sheila 님, Lawrenceville

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was questionable it had a brown stain on the rug and the tub floor was stained black. Staff was helpful and friendly.
2023년 10월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10-20-23
Front desk staff very friendly and helpful! Room very clean and beds were very comfortable. Nice variety at breakfast and in a great location. Would stay again!
2023년 10월에 1박 숙박함
답변 제공: Michelle 님, 2023년 12월 20일
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

John 님, Westerville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, but located next to a Meijer 24 hour store and a fast food drive thru. Not too noisy but a very commercial area.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Penny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place in town to stay
This was a very nice place to stay we will definitely will stay here every time we visit very nice people and great Breakfast thanks for the hospitality we love it here
2023년 10월에 5박 숙박함

2/10 - 너무 별로예요

Rob

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

alexia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jeannine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Todd E

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was awesome...bethany took care of us while we were there and she was thorough in her cleaning and so very sweet and kind...we def will stay there again...this was our second visit there.
2023년 9월에 5박 숙박함

4/10 - 별로예요

Shelley

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like nothing about the property; however, the breakfast was good. The room smelled; we believe it was the carpet. Unfortunately, I'm covered in bites, bed bug possibly although I didn't see any bugs. I certainly have all the evidence of insect bites. The clerk took her sweet time coming out of the back room to check us in. Overall, it was quiet. If you risk it and stay here, bring a pillow, we had three on our king bed, so flat and uncomfortable it was a restless night.

6/10 - 괜찮아요

Lindsay

별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2023년 8월에 2박 숙박함
답변 제공: Dan 님, 2023년 8월 28일
Thank you for taking the time to share your thoughts about your recent stay at our hotel.If you have any additional comments or suggestions, please feel free to share them with us. Your input is invaluable in helping us make the necessary improvements.

2/10 - 너무 별로예요

Tiffanie

When we checked in we were told no more king size rooms they were all out of order. Hopefully management will refund my money since this was out of my control!!
2023년 8월에 1박 숙박함
답변 제공: Dan 님, 2023년 9월 1일
I hope this message finds you well. I want to extend my sincerest apologies for the inconvenience you experienced during your recent stay with us. I understand your frustration regarding the unavailability of a king-size room, and I would like to address your concerns.First and foremost, I want to clarify that your credit card was not charged for your stay at our hotel. We understand that situations like these can be frustrating, especially when they are out of your control. Rest assured, we have not billed you for your reservation, and there will be no charges associated with your stay.It is genuinely disappointing when we cannot meet our guests' room preferences due to unexpected circumstances. I want to assure you that we take your feedback seriously, and we will use it to improve our services and communication in the future.Regarding the issue of a refund, since you made your reservation through a third-party booking platform, I kindly recommend that you contact them directly to discuss any refund or alternative accommodations they can offer. They will be able to assist you in accordance with their policies and procedures.Once again, I sincerely apologize for any inconvenience you encountered during your stay. We value your patronage and hope that you will give us another opportunity to provide you with an exceptional experience in the future.If you have any further questions or require assistance with your reservation, please do not hesitate to reach out to us. We are here to assist you in any way we can.Thank you for choosing Country Inn & Suites By Radisson Marion OH, and we look forward to serving you better in the future.

10/10 - 훌륭해요

Kristy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were offered an upgrade to a suite. Thank you. Staff is friendly and accomodating. The room was clean and the cleaning ladies were friendly. Breakfast offered a nice variety. I would definitely stay again.
2023년 8월에 9박 숙박함

8/10 - 좋아요

Raymond

단체 여행
좋아요: 직원 및 서비스
Just an old hotel needs remodeling
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Aaron

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Michelle 님, 2023년 8월 8일
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 - 좋아요

Miranda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the Staff we encountered we're super helpful and nice. The Hotel itself needs some updating however it was clean and had no issues
2023년 8월에 2박 숙박함
답변 제공: Michelle 님, 2023년 8월 8일
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.