아침 식사 및 저녁 식사 제공, 야외에서 식사
예약 가능 여부 확인

더 포티지 리조트 여행 후기

4 out of 5
더 포티지 리조트
2923 Kenepuru Road, Portage

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 134개 이용 후기 중 46개" "
평점 8 - 좋아요. 134개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 134개 이용 후기 중 22개" "
평점 4 - 별로예요. 134개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 134개 이용 후기 중 10개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Reservations 님, 2024년 4월 13일
thank you for your feedback

8/10 - 좋아요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Amazing views, reception staff were very friendly and helpful, we enjoyed lovely fish & chips but were asked to leave due to number of guests wasn’t an issue for us, our luggage was left down at jetty but was quickly resolved, beds were so comfy with mattress topper after two days of biking
2024년 3월에 1박 숙박함
답변 제공: Reservations 님, 2024년 4월 11일
Hi Katie,Thank you for your response we are glad you enjoyed your stay, apologies for the restaurant being so full.We hope to see you again

6/10 - 괜찮아요

Angelique

연인과의 여행
좋아요: 직원 및 서비스
If you're hiking the Queen Charlotte track, the only other option after a very long Day 3 is a backpacker hostel. The Portage has its issues but it's the better option and is fine for one night. The setting is gorgeous, like pretty much everything on the QC. The restaurant and bar, both in the main building, overlook a beautiful bay and the views are stunning. There's a terrace off the bar which is a great place to have a cold beer or glass of wine. The restaurant's pretty good and even has some decent vegetarian options. The staff were all very friendly. A big plus was the guest laundry. We were able to wash our stinky trail clothes for $4 NZD. Our room, however, was pretty disappointing. We stayed in one of the "budget friendly" Weka rooms. It was pretty bare bones, like a Motel 6 with much nicer towels and a comfy bed but without AC or a TV. There was a really grotty, stained old arm chair in one corner and the bathroom was functional but weird. There were lots of dead bugs around. Overall, it's overpriced for what it is but for one night on the trail with cold beer, a shower and a comfy bed, it delivers.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 23일
thank you for your feedback

10/10 - 훌륭해요

Heath

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 26일
thanks for your feedback

10/10 - 훌륭해요

Roweida

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was so peaceful. Being in the sounds was so relaxing. The staff were amazing. We are definitely going back
2024년 1월에 6박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
HI Roweida Thank you kindly for the amazing review you have sent! We love the fact you enjoyed your stay, and that it was so peaceful and relaxing. We're so proud of our wonderful staff that have worked so hard to make our guests feel at home this summer. Hope to see you again next year! Warm RegardsPortage Team

2/10 - 너무 별로예요

Linda

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Hey Linda! We have received your review and hope that you were contacted regarding your feedback, as we know that you may have not had the best experience, we want to make sure this is rectified for the future. Warm RegardsPortage Resort

10/10 - 훌륭해요

Igor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Hey Igor! Thanks for leaving us a fantastic 5/5 review! We love the positive feedback from you, and it really helps to motivate our staff. Warm RegardsPortage Team

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at the Portage was very pleasant to interact both at the front desk as well as in the restaurant. I stayed in two different type rooms. The Korimako Sunroom (#20) had a beuatiful view of the bay. As stated on the site, this type of room does not have a deck but the view was beautiful. I appreciated that the room had two twin beds and a full bed for our group of 3 adults. The other room type we stayed in was the Kormiako Room (#41 & #42). These rooms have a nice deck to sit out on and enjoy a beautiful day but unfortunately the trees & greenery have grown up and block and view you might have while sitting on the deck. One of our two rooms also did not have a refrigerator in the room. We enjoyed our fish & chips at the restaurant on site.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Hey Susan! Thank you so much for taking the time to provide feedback about your stay with us at the Portage Resort! We are really happy that you enjoyed the fish and chips (One of our favorites!) and that you loved the deck from the one bedroom you stayed in. Over the winter we will work on clearing out some of the trees to promote the lovely view over the Kenepuru Sounds. We have just purchased new refrigerators, and you will be pleased to know that all our rooms are now fitted with fridges! Come visit again, we would love to have you back.Warm RegardsPortage Team

4/10 - 별로예요

inna

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Hey Inna! We're sorry to hear you only had a 2/5 experience at the Portage Resort! Please reach out to us if you have not done so already so we may rectify or assist with any complaints you may have had!Warm Regards,Portage Team

2/10 - 너무 별로예요

Rene

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Hi Rene,We are sad to see that you did not enjoy your stay with us at Portage Resort! Please let us know if there is any feedback that you can provide regarding your stay. Warm RegardsPortage Team

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reservations 님, 2023년 11월 5일
Hi Jacob,Thank you for your review we hope to see you again

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in a beautiful paradise. Can’t wait to return. Staff were extremely helpful and friendly. Wonderful stay
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 12일
Hi KarenThank you so much for your lovely review. We are so pleased you enjoyed your stay with us! Have a wonderful summer,Warm RegardsPortage Resort

4/10 - 별로예요

Kelly

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unfortunately not only did we find out there was only boat access less than 24hours of making the booking. The non refundable room couldn't supply a roll away bed for our child. Also the room was dirty. Dusty and mould on the curtains. There wasn't enough towels or toiletries. There wasn't even a bread knife to make a sandwich. The cafe is not a cafe. Coffee and stale muffins. Which we weren't offered a plate, napkin or spoon for coffees. Everything was just underwhelming. If you didn't know the place, which we didn't you had no idea where you could explore or even walk. All in all not what we anticipated for two days.
2023년 4월에 2박 숙박함
답변 제공: Gemma 님, 2023년 4월 11일
Hello,Thank you for your message.I have been in contact with the booking sites directly numerous times to make the information about the road being closed to our property clearer but have been told it is clearly written on confirmation of booking.I am now working on having this listed on the main booking page for the property.I am sorry to hear your experience with us was not up to the standard we should be providing to you.I am talking to the Hotel Manager directly about your feedback so that we can rectify this. I thank you for your feedback and staying with us and hoped it was a better experience for you.GemmaReservations Agent

8/10 - 좋아요

Ken

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Expedia lists your property as 6.5 km from Picton, which maybe true by helicopter but not by car. Also, I received a message about the road after I got there. Access issues should be listed upfront. Nice place to visit but it was a rough drive.
2023년 4월에 1박 숙박함
답변 제공: Gemma 님, 2023년 4월 11일
Hi Ken,Thank you for your feedback and staying with us.I have been in contact with the booking sites directly numerous times to make the information about the road being closed to our property clearer but have been told it is clearly written on confirmation of booking.I am now working on having this listed on the main booking page for the property.I was also un-aware of the distance written on the booking sites so i am correcting this now.Thank you for your feedback.GemmaReservations Agent

10/10 - 훌륭해요

Ian

2023년 4월에 2박 숙박함
답변 제공: Gemma 님, 2023년 4월 11일
Thank you for staying with us and your feedback. This is great to hear!We hope to welcome you back to our Hotel soon!Gemma LeedenReservations Agent

6/10 - 괜찮아요

Graeme

2023년 3월에 1박 숙박함

8/10 - 좋아요

Jo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Hey Jo Thanks for the review! Please let us know if there is anything further you would like to comment or suggest to us!Warm RegardsPortage Team

8/10 - 좋아요

Mimoun

2023년 3월에 1박 숙박함
답변 제공: Gemma 님, 2023년 4월 5일
Thank you for your review. If there was anything we could improve on let us know.Have a great day!

6/10 - 괜찮아요

Peter

2023년 2월에 1박 숙박함
답변 제공: Gemma 님, 2023년 4월 5일
Thank you for your review. If there was anything we could improve on let us know.Have a great day!

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seclusion was excellent. The road to the property however has been closed and we were not informed about this at the time of booking through Wotif, or at any time afterwards. Cars have to be left at Picton.
2023년 2월에 1박 숙박함
답변 제공: Gemma 님, 2023년 4월 11일
Hello,Thank you for your message.I have been in contact with the booking sites directly numerous times to make the information about the road being closed to our property clearer but have been told it is clearly written on confirmation of booking.I am now working on having this listed on the main booking page for the property.I thank you for your feedback and staying with us.GemmaReservations Agent

8/10 - 좋아요

Angela

2023년 2월에 2박 숙박함
답변 제공: Gemma 님, 2023년 4월 5일
Thank you for your review. If there was anything we could improve on let us know.Have a great day!

8/10 - 좋아요

gary

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The setting was wonderful with spectacular views from our room. Staff was friendly, efficient and accommodating. Had to use bottled water which was a bit inconvenient but not a usual occurrence. Some games and books were available but could have had a larger collection. Lounge area was comfortable and food quite delicious.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Belinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and excellent large rooms

10/10 - 훌륭해요

Geva

2022년 12월에 1박 숙박함
답변 제공: Tania 님, 2022년 12월 30일
Thank you so much for your kind review, I am pleased to hear that you enjoyed your stay here with us at The Portage. Hope to see you again soon.Regards TaniaHotel Manager

2/10 - 너무 별로예요

Isaac

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 12월에 2박 숙박함

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff were pleasant. If you are used to sleeping in a tent or hut, the rooms are fine but not ok for 4 star hotel. Room smelt damp, was likely due to the water and mould in the window sills/frames. Room was cold and the bathrooms, blinds etc were dirty. No cups, one odd champagne glass, two dirty miss matched teaspoons and the smallest fridge in the world. Room could be made much more welcoming with a good clean and some homely touches easily.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Shelley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay here, room was great and had a large covered deck with a fantastic view. Dinner was a set menu, but was awesome and the decent serving sizes were much appreciated after a long day on the QCT. Would definitely stay here again.
2022년 4월에 1박 숙박함

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast menu was fairly average compared to the dinner menu
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Juliet

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 2월에 4박 숙박함

10/10 - 훌륭해요

Evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful resort experience surrounded by stunning nature. Friendly staff no go the extra mile. Delicious food. Outdoor activities - nature trails, kayaks, paddle oars, swimming, badminton and more.
2022년 1월에 4박 숙박함

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous place to Stay
The Portage was a great place to stay. The view was awesome and the staff extremely friendly. The only negative was only having 1 restaurant open, so limiting the dining options. The kids loved the paddle boards and kayaks and pool
The pool
Jetting off to have a picnic on a secluded beach :)
View from the room
2022년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The open fire in the public sitting area was nice to sit in front of after dinner.
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful outlook and lovely sunny facilities. some parts are looking a little tired but friendly staff made up for this. Lovely dinner menu, but a bit more variety in breakfast menu would be nice, ie cereal or toast??
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Location
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view from this hotel is stunning at all times of the day. Lovely friendly staff, excellent meals, and clean, fresh, well-presented, warm rooms. Great amenities.
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is awesome, views amazing. No TV or radio and internet connection was poor. Which is not necessarily a bad thing, good to disconnect for a few days. Board games available.
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic spot worth the effort
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, with first class restaurant in a stunning setting. It was so nice to arrive to a friendly face on the reception desk after a big day walking the track. Our room was clean and very comfortable with lovely high ceilings and some views of the sea. Nice that the hotel has good facilities such as bar and restaurant and we enjoyed a drink in the bar before our meal and our meal in the restaurant was excellent. Comfortable beds and quiet room. A great stay, thank you so much 😊
2021년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location was great for relaxing.
2021년 4월에 2박 숙박함

2/10 - 너무 별로예요

Allan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not Good
The Weka room was hard to reach, on a dangerous path, poorly lit. The room was run down, badly in need of a refit, and worst of all someone had been smoking in it. There were no No Smoking signs. It was horrible to sleep in. The Lounge and Dining room were okay, but dominated by loud drunk track bikers. When the Manager rang us later he seemed to doubt the smoking.
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

KATHY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very welcome stay after a 24km walk through the Queen Charlotte track from Punga Cove. Lovely meal and very friendly staff.
2021년 3월에 1박 숙박함

2/10 - 너무 별로예요

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연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Dinner in the restaurant was a big disappointment. I ordered a chicken Ceasar salad which came with a raw egg. The salad was coated in oily parmesan cheese. It was perhaps the worst chicken Ceasar salad I have ever ordered to be perfectly honest. My partner ordered mussels which were not great either, quite a few of the shells were closed and they were quite tasteless. The only part of the dinner which was good was the dessert, the saving grace. Unfortunately, the $28 packed lunch we ordered for the next day's hike was also pretty bad - a sandwich with a slice of cheese, lettuce, tomato, and an inedible orange. We also noticed a lot of flies in the restaurant and bar... really gross when you're trying to have dinner/drinks. Overall, the staff were really friendly and welcoming so this was nice, but it's a shame that such an amazing location has such low-grade food... it was the last place we stayed at on the queen charlotte track, and it would have been good to finish it with a good impression. I hope The Portage take this review on board and try to improve - other guests we were walking with were in complete agreement that the food was way below average, and definitely not worth the high prices.
2021년 3월에 1박 숙박함

4/10 - 별로예요

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연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Single-glazed windows with lots of condensation and no ventilation in bathroom and spa bath area. Heating inadequate for room. Bar and restaurant lacked adequate heating. Overall a very disappointing stay, despite the great staff!
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

Helen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome view and location
Awesome location, weather not great but views of bay beautiful and moody. Food outstanding, great service by young staff. Grounds could do with some weeding but I’m being picky
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice swimming pool, free to use kayaks. Nice food, friendly staff.
2021년 3월에 2박 숙박함

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lounge and dining area are beautifully located overlooking Keneperu Sound. The surrounding gardens are attractively landscaped.
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

JANINE M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good tranquil stay, hotel showing it’s age
Older hotel, on a hill so most rooms have steps or a steep hill to climb. Our room had a fenced patio (fence in need of repair). Spacious room with comfortable bed, good wifi, reasonable shower and a spa bath. No TV, though that wasn’t a problem for us, no aircon, good views of the water from the patio, but the shrubs in front of the room were too high and dense to see through. No kitchen, just tea/coffee making facilities. Not even a plate, knife, spoon if you wanted to do any meals for yourself. Restaurant is good, staff young, friendly and very professional. The food was reasonably priced, very good chef. Drinks rather expensive. Only the main restaurant was open so no options for eating elsewhere.
2021년 2월에 2박 숙박함

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful quiet spot in beautiful Marlborough
My daughter and I stayed a night here in early January. On the whole the service was great, and the evening meal at the hotel restaurant was delicious. Just one tip,I would suggest to the wait staff that a drinks menu should be brought at the same time as the food menu. It took a while to get hold of one. No TVs in the rooms so load up your ipads etc. if you like to watch a bit of telly before you go to sleep.
2020년 12월에 1박 숙박함