Dear Rachael,Thank you for your rating.We appreciate your feedback, and we're glad your stay went well. Your satisfaction is our priority, and we're always here to welcome you with the same exceptional level of service.Looking forward to seeing you again soon!Best regards,Nesrine, Guest Relations Manager

Dear Frank, We're sorry to hear that your experience didn't meet your expectations. We appreciate your feedback and would like to learn more about the aspects that fell short. Your satisfaction is our priority, and we're here to understand how we can improve.Feel free to share more details about the specific points that contributed to your rating so that we can take appropriate measures.

Dear Jose Angel,Thank you very much for your excellent rating ! We're delighted to hear that you had a wonderful experience during your stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Best regards,

Dear Anthony,Thank you very much for your excellent rating and recommandation! We're delighted to hear that you had a wonderful experience during your stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future.Best regards,

Chère Geraldine, Merci pour votre merveilleux commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre bel hôtel et que vous avez aimé son emplacement pratique. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour agréable dans le futur. Cordialement,

Dear Nisha,Thank you very much for your excellent rating!We're delighted to hear that you had a wonderful experience during your stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future.Best regards,

Dear Nadine,Thank you for your glowing review! We're thrilled you enjoyed your experience with us and appreciated our service, food, and facilities. We look forward to welcoming you back soon!Best regards, Nesrine, Guest Relations Manager

Dear Daniel, Thank you for your wonderful review!We're thrilled to hear that you thoroughly enjoyed your week with us. It's fantastic to know that you found our location convenient for exploring the old town and that you enjoyed the vibrant atmosphere. We're delighted that you appreciated the food offerings and found our staff helpful.We're grateful for your kind words and hope to welcome you back for another fantastic stay in the future!Best regards, Nesrine, Guest Relations Manager

Dear Maria,Thank you for your excellent review!We're delighted that you enjoyed our prime location and peaceful atmosphere. Our staff are thrilled to hear your kind words and are grateful for your commendation.We hope to welcome you back for another wonderful stay soon!Best regards,Nesrine, Guest Relations Manager

Dear Graham,Thank you for your stellar review!We're thrilled to hear that you thoroughly enjoyed your 5-night stay with us. Our team works hard to provide exceptional service, and we're delighted that you found them friendly and accommodating. It's great to know that you appreciated our cleanliness standards and the variety of food options available.We appreciate your kind words and hope to have the pleasure of welcoming you back soon!Best regards,Nesrine, Guest Relations Manager

Dear JOSE MARIA, Thank you for your feedback, and we're delighted to hear that you enjoyed your stay at our hotel. We're pleased to hear that you found our staff to be friendly and efficient, and that you were able to enjoy the convenient location of our hotel.We look forward to welcoming you back in the future, and we hope that your next visit will be even more enjoyable.Best regards,Nesrine, Guest Relations Manager

Chère Estelle,Merci pour votre merveilleux commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre bel hôtel et que vous avez aimé son emplacement pratique près des souks tout en offrant une atmosphère paisible.Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour agréable dans le futur.Cordialement,Nesrine, Guest Relations Manager

Dear Folashade,We're sorry to hear that your experience at our hotel did not meet your expectations. Our hotel welcomes guests of all ages and nationalities, and we do not have any preferences regarding age groups. Regarding the smell in the lobby areas, rest assured, we have already initiated measures to investigate and resolve this matter promptly.While we're pleased to hear that you found the rooms clean and the food satisfactory, we regret that you would not choose to stay with us again. Best regards,Nesrine, Guest Relations Manager

Dear Clare,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic five-night stay with us. It's great to know that you enjoyed the comfortable room, delicious food, and friendly service. We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Nesrine, Guest Relations Manager

Dear Sally,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our location, food, and pool area to your liking. It's wonderful to know that our staff contributed to creating a fantastic atmosphere for you. We appreciate your recommendation and look forward to welcoming you back for another relaxing stay!Best regards,Nesrine, Guest Relations Manager

Dear Claire Lanigan, Thank you for your 5-star review! We're delighted to hear that you had an amazing experience with us, especially during Valentine's Day. We look forward to welcoming you back soon for another fantastic stay!Best regards,Nesrine, Guest Relations Manager

Cher Maxime,Un grand merci pour votre évaluation parfaite de 5 sur 5 ! Nous sommes ravis que vous ayez apprécié votre séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage.Cordialement,Nesrine, Guest Relations Manager

Dear Ravi,Thank you for your positive review. We're pleased you enjoyed your stay.Regarding the air conditioning, please note that we use a centralized system that operates as heating during the winter season and cooling in the summer season. We appreciate your understanding and resourcefulness in managing the situation.We hope to welcome you back for another enjoyable stay.Best regards,Nesrine, Guest Relations Manager

Dear Ajay,We're sorry to hear that your experience didn't meet your expectations. We value your feedback and hope to have the opportunity to offer an improved experience on a future visit.Best regards,Nesrine, Guest Relations Manager

Dear Parveen,Thank you for your positive review! We're delighted to hear that you had a great experience at our hotel and found our staff to be helpful. We look forward to welcoming you again in the future.Best regards,Nesrine, Guest Relations Manager

Dear Sarah,Thank you for your feedback. We're glad you enjoyed our central location, friendly staff, and the variety of food choices. We appreciate your comments on the decor and facilities, and we'll take them into consideration for improvements.We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Nesrine, Guest Relations Manager

Cher Mondher,Merci infiniment pour votre note parfaite de 10/10 et vos commentaires positifs sur notre bel emplacement, notre bon service, et nos normes élevées de sécurité et propreté. Au plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,Nesrine, Guest Relations Manager

Dear Frazer,Thank you for rating us . We appreciate your feedback. If you have any specific suggestions or detailed comments, we'd love to hear them to further enhance your experience. We look forward to welcoming you again for an even better stay.Best regards,Nesrine Guest Relations Manager

Cher Manuel,Merci beaucoup pour vos éloges ! Nous sommes ravis d'apprendre que vous avez passé un séjour génial, que l'équipe était très sympa, le service agréable et les chambres impeccables. Nous sommes impatients de vous accueillir de nouveau pour créer plus de souvenirs mémorables !Cordialement,Nesrine Guest Relations Manager

Dear Zoe,Thank you for your glowing review! We're delighted you had a fantastic stay and enjoyed our incredible staff, beautiful hotel, and ideal location. We look forward to welcoming you back.Best regards,Nesrine Guest Relations Manager

Cher Nicolas,Merci d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié notre rapport qualité-prix.Nous espérons que vous avez passé un agréable séjour et que nous aurons le plaisir de vous accueillir à nouveau.Cordialement,Nesrine Guest Relations Manager

Dear Karen,Thank you for sharing your feedback. We appreciate your compliments on our garden and staff. We apologize for any inconvenience with your room placement, and rest assured that we do not discriminate based on gender. Your concerns are noted, and we'll address them to enhance the experience for our guests.We hope to welcome you back for an improved stay.Kind regards,Nesrine Guest Relations Manager

Dear Anonymous,Thank you for your 10/10 rating! We're thrilled you enjoyed our hotel's excellent location and reasonably priced accommodations. We appreciate your positive comments about the food. Looking forward to welcoming you back!Best regards,Nesrine Guest Relations Manager

Cher Alain,Un grand merci pour votre note parfaite de 10/10 ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Au plaisir de vous accueillir à nouveau.Cordialement,Nesrine Guest Relations Manager

Dear Victoria ,Thank you for your fantastic 5 out of 5 rating! We're delighted to hear that your experience met your expectations. We look forward to welcoming you back for another great stay.Best regards,Nesrine Guest Relations Manager

Chère Brigitte,Un grand merci pour votre évaluation parfaite. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Au plaisir de vous accueillir à nouveau bientôt.Cordialement,Nesrine Guest Relations Manager

Cher Ahmed,Nous vous remercions d'avoir choisi notre hôtel et de partager votre expérience. Nous sommes ravis que vous ayez apprécié l'emplacement, l'accueil chaleureux, et les installations, notamment la piscine et le jardin.Nous nous excusons pour la première nuit. Nous apprécions votre compréhension et sommes heureux que nous ayons pu résoudre ces problèmes et améliorer votre séjour.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir.Cordialement,Nesrine Guest Relations Manager

Dear Anonymous ,Thank you for your positive feedback! Delighted you enjoyed the convenient location near Djemaa el Fna square and the Yves Saint Laurent museum. We hope to welcome you back for another satisfying stay.Best regards,Nesrine Guest Relations Manager

Dear Josephine,We regret to see your 1-star review, and we'd like to clarify that your reservation was marked as a "no-show." If there's been any misunderstanding or if you encountered difficulties, please reach out to us directly. We're here to assist and ensure a better experience.Best regards,Nesrine Guest Relations Manager

Chère Véronique,Merci beaucoup pour votre excellent commentaire et vos notes parfaites ! Nous sommes ravis que vous ayez apprécié votre séjour.Nous avons hâte de vous accueillir à nouveau lors de votre prochain séjour.Cordialement,Nesrine Guest Relations Manager

Chère Céline,Merci pour votre note de 5/5 et vos aimables commentaires sur notre personnel et l'emplacement de l'hôtel. Nous sommes impatients de vous accueillir à nouveau.Cordialement,Nesrine Guest Relations Manager

Cher Christophe,Un grand merci pour votre avis exceptionnel! Nous sommes ravis que votre séjour ait été proche de la perfection et que vous ayez apprécié notre personnel attentionné, nos buffets grandioses, la piscine, la propreté de la chambre, et bien sûr, l'emplacement idéal près de la médina. Nous sommes impatients de vous accueillir à nouveau!Cordialement,Nesrine Guest Relations Manager

Dear Daniel George,Thank you for the outstanding review! We're thrilled to hear that you found our staff amazing, enjoyed the variety of delicious food, and appreciated our great facilities and central location in Marrakesh. Your intention to return is the highest compliment, and we can't wait to welcome you back for another wonderful stay.Best regards,Nesrine Guest Relations Manager

Dear Nima,Thank you for the wonderful 5-star review! We're thrilled you enjoyed our all-inclusive option with high-quality meals. Your feedback on the room and corridors is noted, and we appreciate your kind words about our clean common areas and great staff.Looking forward to hosting you again!Best regards,Nesrine Guest Relations Manager

Dear Alexandra,Thank you for sharing your feedback. We're pleased to hear that you found our hotel's first impressions, spacious rooms, dining options, and helpful reception staff to your liking.However, we sincerely apologize for the inconveniences you faced, especially the issues with the room key that led to stress on your departure day. Please know that it was a technical problem that we addressed immediately after being made aware.Regarding your toothbrush, we checked the room thoroughly but unfortunately couldn't find it. We understand the importance of personal items, and we apologize for any inconvenience caused.Despite these challenges, we hope you might consider giving us another chance to provide you with a smoother and more enjoyable stay in the future.Best regards,Nesrine Guest Relations Manager

Dear Jamalta,Thank you for the wonderful 5-star review ! We're delighted that our staff, particularly Mustafa and Mohammed, provided exceptional service, making your stay memorable. We look forward to hosting you again for another great experience .Best regards,Nesrine Guest Relations Manager

Chère Carole Emma,Merci infiniment pour votre évaluation parfaite de 5 étoiles ! Nous sommes ravis que vous ayez apprécié votre séjour, notamment l'attention délicate pour votre anniversaire. Nous avons hâte de vous accueillir à nouveau !Cordialement,Nesrine Guest Relations Manager

Chère Isabelle BOURGUIGNON,Merci beaucoup pour votre évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement au cœur de la médina, ainsi que notre personnel aimable et efficace, et notre délicieuse variété de plats. Nous espérons vous accueillir à nouveau bientôt !Cordialement,Nesrine Guest Relations Manager

Dear François,Thank you so much for your perfect 5 out of 5 rating! We're delighted that your stay lived up to your expectations. We look forward to welcoming you again soon.Best regards,Nesrine, Guest Relations Manager

Dear Amy,Thank you for your 5-star review !We're thrilled to have provided you with a refreshing experience at our resort. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future.Best regards,Nesrine Guest Relations Manager

Chère Fabiana Solange Machado Da,Merci beaucoup pour votre évaluation 5 étoiles ! Nous sommes ravis que vous ayez apprécié votre séjour, notre personnel, et la variété des repas. Nous espérons vous accueillir à nouveau bientôt.Cordialement,Nesrine Guest Relations Manager

Dear John,Thank you for rating us. We appreciate your feedback and are glad you stayed with us. If you have any suggestions on how we can enhance your experience, please feel free to share. We hope to welcome you back soon.Best regards,,Nesrine Guest Relations Manager

Dear Tina,Thank you for the fantastic 5-star review! We're thrilled you enjoyed everything from the all-inclusive experience to the beautiful grounds and superb location. Your positive feedback means a lot, and we look forward to welcoming you back.Best regards,Nesrine Guest Relations Manager

Dear MOIRA,Thank you for your perfect rating and kind words about our hotel. We're delighted you enjoyed our great location, wonderful food, and the hospitality of our staff. Your recommendation means a lot to us, and we look forward to welcoming you back.Best regards,Nesrine Guest Relations Manager

Dear Cesare,Thank you for taking the time to rate us. We appreciate your feedback and would love to know more about your experience. If you have any specific comments or suggestions, please feel free to share them.Best regards,Nesrine Guest Relations Manager