Chère LauraVos accusations me peinent car à aucun moment, l'un de nos employés a essayé de vous voler.Pour le spa, vous aviez droit à un massage gratuit. La réception vous a juste proposé nos autres soins comme nous le faisons avec tout le monde.Pour le transfert retour, vous l'aviez réservé de votre côté avec votre propre chauffeur. Vous ne l'aviez pas précisé à Youssef, notre gardien de nuit qui a tout simplement pensé que vous quittiez l'hôtel avec notre chauffeur et vous a demandé de régler cette prestation car elle ne figurait pas sur votre facture et pour cause.Au bar, la carte est unique. Vous avez demandé au barman le prix des bières. Celui vous a donné celui des biéres pression et vous avez lu sur la carte celui des bières en bouteille qui est différent. Nous avons d'excellentes critiques et je ne vous crois pas quand vous dites que tous les clients de l'hôtel que vous avez rencontré etaient décus.Bien cordialementDominique

Dear Kadija, Thank you for your review. I was so pleased that you had such a fantastic stay and found the overall experience to be "excellent". We would all be delighted to welcome you back soon. Kind regards, Dominique

Dear Mark, I really appreciate you taking the time to share your constructive feedback with us. I am sorry to hear that we didn't get everything right this time and we will do what we can within our power to work on these issues, Kind regards, Dominique

Dear Sarra, Thank you for the review. We are glad you enjoyed the stay. We hope to have the possibility to welcome you again soon. Kind regards, Dominique

Dear Jenna, Thank you for this wonderful feedback. We’ve worked hard to ensure that our atmosphere feels every bit as authentic as it does peaceful. We’re glad those efforts have received your seal of approval and that your overall experience with us was also excellent. Do make yourself at home again the moment you find yourself missing Marrakech’s charm. Kind regards, Dominique

Dear Peizhong,Thank you for the excellent review and for complimenting our staff. Every member of our team is devoted to ensuring our guests' complete comfort and satisfaction, and we are delighted to know we exceeded your expectations. Thank you for being our guest, and we look forward to welcoming you to Palais Sebban in the future. Kind regards, Dominique

Dear HariThank you ! Our team certainly strives to ensure our guest are appropriately accommodated when they arrive as well as throughout their stay. Happy to hear your arrival was a seamless process. We look forward to hosting you again soon.Kind regards,Dominique

Dear Atle,Thank you for your review, we truly appreciate.We look forward to seeing you again in the future.Kind regards,Dominique

Dear Atle,We very much appreciated your comments regarding your stay at Palais Sebban.It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope to welcome you back soon.Kind regards,Dominique

Dear Aurélie, Thank you for your review, we sincerely appreciate your positive comments, We look forward to seeing you again in the future.Kind regards,

Merci beaucoup! Ce fut un agréable plaisir de vous recevoir dans notre établissement.

Dear Patrisha, It was great to have you at Palais Sebban. Moreover we are delighted that you enjoyed your stay. We are looking forward to hosting you again during your next trip to Marrakech Best regards

Dear Yared, Thank You so much for your review and we are happy that you enjoyed the property and everything Marrakech has to offer during your stay. Safe Travels and we hope to see you again soon. Kind regards, Dominique

Dear Serge, Thank you for staying with us and taking the time to share your thoughts with a 10 out of 10. We're glad our HOUSE impressed you and we look forward to your next visit. Kind regards, Dominique

Dear Amjad, Delighted to read from your review that you enjoyed the time you spent with us. We look forward to welcoming you again in the not too distant future. Kind regards, Dominique

Dear Gloria Thank you for spending your vacation with us we are glad you chose Palais Sebban. Thank you also for supporting tourism, travel and hospitality in Morocco, it means so much to many of us. We look forward to welcoming you back. Kind regards Dominique

Dear Anthony Thank you for your feedback. We are so happy that you enjoyed your time with us. We look forward to welcoming you again soon. Kind regards, Dominique

Dear Teiahsha I am so pleased you decided to give us a try, and thank you for the endorsement. we look forward to your next visit. Kind regards, Dominique

Dear Carlos Thank you so much for your kind words, valuable feedback and gracious support . Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Kind regards Dominique

Dear Giuseppe Thank you for taking the time to share your thoughts with us. We hope to welcome you back in the future. kind regards Dominique

Dear Richard Thank you very much for choosing to stay with us here at palais Sebban; We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Mint tea and warm smiles are here waiting to welcome you back. Kind regards, Dominique

Dear guest Thank you for your review delighted you had a great experience with us here at Palais Sebban. Really appreciate all you feedback that is so valuable to us and most appreciated and we do look forward to welcoming you back in the future kind regards Dominique

Dear Houda Thank you for your review. Delighted you had a great experience and enjoyed your dinning experience - I will ensure your kind words are shared with the kitchen brigade We do hope to welcome you back soon? kind regards Dominique

Dear Sharona Thank you for your review and feedback that is most appreciated and will be used to help us ensure we deliver a great experience to our guests We do hope to welcome you back in the future kind regards Dominique