내부 세부 사진
예약 가능 여부 확인

컴포트 인 노스 오브 애슈빌 여행 후기

2.5 out of 5
컴포트 인 노스 오브 애슈빌
167 Jf Robinson Ln, Mars Hill, NC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 629개 이용 후기 중 297개" "
평점 8 - 좋아요. 629개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 629개 이용 후기 중 63개" "
평점 4 - 별로예요. 629개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 629개 이용 후기 중 14개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room smelled like cigarette smoke
2024년 3월에 1박 숙박함
답변 제공: GSM 님, 2024년 4월 11일
Thank you Jennifer for staying with us. I apologize that the room smelled like cigarette smoke. We hope you will consider staying with us again in the future.

8/10 - 좋아요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well maintained, sits off the road out of view, but there is not suitable signage to help you locate it.
2024년 4월에 2박 숙박함
답변 제공: GSM 님, 2024년 4월 4일
Thank you Roger for staying with us and posting your review. We look forward to seeing you again.

10/10 - 훌륭해요

Carole 님, Simpsonville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GSM 님, 2024년 3월 31일
Thank you Carole for staying with us and posting your review. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Yuriy 님, Plain City

2024년 3월에 2박 숙박함
답변 제공: Angel Front Desk 님, 2024년 4월 1일
Thank you for leaving us a kind review. We hope that you will come back and stay with us again when you are ever in the area.Safe Travels!!!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2024년 3월 9일
Thank you for your kind review of our hotel! We hope to see you again in the future. Safe Travels!!!

8/10 - 좋아요

Tami

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 6박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Thank you for taking the time to leave us a review. We hope that you will choose to stay with us again in the future, and until then...Safe Travels!!!

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GSM 님, 2024년 1월 14일
Thank you Tom for staying and posting your review. We look forward to seeing you again in the future

10/10 - 훌륭해요

Corey

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean and affordable for the night. We had our service pet with us and had no issues whatsoever. Rooms were clean and nicely updated. I would absolutely recommend!
2023년 12월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2024년 1월 2일
We are so glad that you enjoyed your stay with us! Service animals are always welcome to stay with us; we love fur babies! We hope that you will come back and visit us again, and until then...Safe Travels!!!

10/10 - 훌륭해요

Barbara

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very happy during our stay, our dog was welcomed not just tolerated, the rooms were clean and nicely decorated. The staff were very friendly, and the full breakfast included everything we could want.
2023년 12월에 2박 숙박함
답변 제공: Angel Front Desk 님, 2023년 12월 24일
We are so glad that you enjoyed your stay with us! And yes, furry friends are always welcome here! We hope that you will come back and stay with us again in the future. Happy Holidays!

6/10 - 괜찮아요

Wendy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Staff is Awesome! The room was in terrible need of maintenence and no ventilation in the bathroom, the 2nd floor smelled bad upon arrival and on the 2nd day.
2023년 12월에 2박 숙박함
답변 제공: Angel Front Desk 님, 2023년 12월 24일
Thank you for the compliment to our staff! Our apologies, there is a complete renovation scheduled to begin next year to bring the hotel back up to the standards we like to present our guests. We hope that you will come back and stay with us again in the future!Happy Holidays!

8/10 - 좋아요

Bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up
Clean, friendly staff, typical yet good breakfast, cleaned room and made bed daily. Priced reasonably. Immediate area industrial but appeared safe. Would definitely stay again
2023년 11월에 3박 숙박함
답변 제공: Angel Front Desk 님, 2023년 12월 5일
Thank you so much for taking the time to leave us such a kind review! We are glad that you enjoyed your stay with us, and are so glad to hear that you will stay with us again if you ever find yourself in our area! Safe Travels!

10/10 - 훌륭해요

STEVEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, convenient to my child’s college!! Staff always great!!
2023년 11월에 1박 숙박함
답변 제공: GSM 님, 2023년 11월 28일
Thank you Steven for staying with us and posting your review. We look forward to seeing you again in the future.

8/10 - 좋아요

Katrena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Unappealing
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
We are sorry that your hotel stay did not meet your expectations. We hope that you will give us another chance in the future. Until then...Safe Travels!

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
Thank you for taking the time to review and rate your stay with us. We hope to see you again in the future, and until then...Safe Travels!!!

4/10 - 별로예요

Wayne

Signage was poor. Different to find. Mold in tub caulking.
2023년 11월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 11월 17일
We at Comfort Inn are sorry that your experience did not meet your expectations. We hope that you will choose to stay with us again in the future, and give us the opportunity to give you an A+ experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tired of driving!!
2023년 11월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 11월 9일
Thank you for choosing to stay with us. We hope that next time you are tired of driving that you will choose to stay with us again!Safe Travels!

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Front desk was very kind and considerate.
2023년 11월에 1박 숙박함
답변 제공: GSM 님, 2023년 11월 5일
Thank you Roger for staying with us and posting your review. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Diane

2023년 10월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 11월 18일
Thank you for the 5 out of 5 rating! We appreciate all kinds of feedback so that we can continue to better serve our guests. We hope to see you again in the future, and until then...Safe Travels!!!

4/10 - 별로예요

Paul

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel needs some maintenance. There were lady bugs on the ceiling and walls.
2023년 10월에 2박 숙박함
답변 제공: GSM 님, 2023년 10월 30일
Thank you Paul for staying with us. We are hard at work to get rid of the invasive lady bugs looking for a winter hang out. Other maintenance issues are being addressed.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff and convenient for visiting Mars Hill
2023년 10월에 2박 숙박함
답변 제공: GSM 님, 2023년 10월 24일
Thank you Julie for staying with us and posting your review. We hope to see you again in the future.

6/10 - 괜찮아요

Jennifer

2023년 10월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 11월 11일
Thank you for taking the time to rate our hotel. We hope that you will choose to stay with us again in the future, and until that time...Safe Travels!!!

10/10 - 훌륭해요

Enrique

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a really nice place with a great service
2023년 10월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 10월 20일
Thank you so much for your kind review! We are very happy that you had a pleasant stay with us. We hope to see you again in the future, and until then...Safe Travels!!!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Cleaning crew were very early and loud. Front desk at check-out was training an employee and was argumentative with me regarding a receipt printout.
2023년 10월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 10월 16일
Thank you for staying with us. I am sorry that you did not enjoy your stay, We hope you will give us another chance to provide you a great stay.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel. Friendly staff.
2023년 10월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2023년 10월 15일
Thank you Deborah for staying with us and posting your review. We look forward to you staying with us in the future.

8/10 - 좋아요

thomas

좋아요: 숙박 시설 상태 및 시설
It was quiet for me which was great
2023년 10월에 1박 숙박함
답변 제공: gsm 님, 2023년 10월 11일
Thank you Thomas for staying with us and posting your review. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Housekeeping comes too early. We did not have a do not disturb sign so they were there at 8:15 to pick up laundry. Check out time is 11:00 but staff came 3 times before 11 to try and clean. They are super nice people but that was annoying.
2023년 10월에 2박 숙박함
답변 제공: Angel Front Desk 님, 2023년 10월 4일
We do apologize that you had this difficulty while staying with us. Had we known that this was an issue, we would have advised housekeeping that you wanted later service or none at all. We also keep extra Do Not Disturb signs at the front desk to give to anyone that needs one. We hope that you will choose to stay with us in the future so that we can offer you an A+ stay experience.Safe Travels!!!

4/10 - 별로예요

Dallas

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
The outside of the hotel is deceiving. It looks nice. The room smelled strongly of cigar smoke. The carpet was filthy and obviously hadn’t been vacuumed in quite some time. The entire hotel is in need of remodeling. Everything is dated.
2023년 9월에 1박 숙박함
답변 제공: FDM 님, 2023년 10월 2일
Thank you Dallas for staying with us and posting your review. A remodel is expected to begin within the next few months. I do apologize about the cigar odor, have shared your comment about carpet not being vacuumed with the housekeeping staff. We do hope you will consider staying with us in the future.

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There was no hot water to our shower or sink, for over 10 minutes, in the morning. Mentioned it to the front desk, and he said OK. Hotel seems fairly new, but needs some repairs and painting done.
2023년 9월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 10월 1일
Christopher,I am very sorry that your stay with us was not the A+ experience that we want it to be for our guests. We are actually going to begin renovations soon, and will give the hotel the facelift that is needed. I am very sorry that your issue was not addressed in a way that made the rest of your stay with us more enjoyable. If you choose to stay with us in the future, we will certainly do our best to exceed your expectations.Safe Travels!

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 9월 30일
Thank you for your 10 out of 10 rating! We are very happy that you had a positive experience with us, and hope to see you again in the future.Safe Travels!!!

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for Mars Hill College visit.
2023년 9월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 9월 27일
Thank you for staying with us! We always hope to exceed the expectations for our guests. We hope you will consider us again in the future if the need arises to stay near Mars Hill College again. Safe Travels!!!

10/10 - 훌륭해요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room, clean and comfortable
2023년 9월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 9월 26일
Thank you so much for your kind review! We love to get honest feedback from our guests, and are so pleased that you had a great experience with us. We hope you will choose to stay with us again in the future, and until then...Safe Travels!!!

10/10 - 훌륭해요

Hihadan

2023년 9월에 5박 숙박함
답변 제공: fdm 님, 2023년 10월 15일
Thank you for staying with us and posting your review. We look forward to you staying with us in the future.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 10월 28일
Thank you for your kind rating of our hotel. We're glad you had a great stay experience with us! We hope that you will choose to stay with us again in the future, and until then...Safe Travels!!!

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Angel - Front Desk 님, 2023년 9월 22일
Thank you for your 10/10 rating! We really appreciate feedback from our guests. We hope to see you again in the future, and until then...Safe Travels!

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Angel Front Desk 님, 2023년 9월 13일
Thank you for the review, Mark! We hope to see you again in the future, and until then, safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Angel Front Desk 님, 2023년 9월 12일
Thank you for the kind rating! We appreciate our guests and appreciate the feedback. We hope you will stay with us again in the future.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and building were fine. Unfortunately, the hotel is located in a rather shabby area that includes several empty or abandoned businesses. Additionally, I could not get college football on the hotel's TV, due apparently to a business dispute between the cable provider (Spectrum) and Disney and/or ESPN. Though the hotel is not involved in the dispute, it COULD change cable providers or go to a streaming service. I had to drive 19 miles to a sports bar to see the game I was interested in. Another item that annoyed me was that my room rate for Saturday night ($299) was more than double the rate for Thursday ($110) and Friday. It is possible that I was aware of this at the time I made my reservation, but I did not remember that fact. If I ever visit the area again, I will pay more attention to price and do a better job of shopping around. This hotel has no frills and there is no way it's worth $299 per night any day of the week.
2023년 9월에 3박 숙박함
답변 제공: FDM 님, 2023년 9월 11일
Thank you Richard for staying with us and posting your review. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

jeff

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay while traveling with our dogs. The rooms were clean and comfortable and just what we needed. Breakfast was very good Continental and even had 2 flavors of waffle mix! Perfect location for Mars Hill, Marshall, Burnsville and Weaverville. Thank you!
답변 제공: Angel - FRONT DESK 님, 2023년 9월 6일
Thank you for your kind review! We at Comfort Inn are so glad that you and your doggies enjoyed your stay with us, and that our waffles made your breakfast a great experience. We hope to see you again in future!

8/10 - 좋아요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
The rooms were clean and comfortable. The staff was friendly and helpful. We are older travelers, so safety is important to us. We found the tub to be slippery and slanted so that we were fearful of falling.
2023년 8월에 2박 숙박함
답변 제공: FDM 님, 2023년 8월 29일
Thank you Kathryn for staying with us and writing your review. We look forward to you staying with us again in the future.

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access from interstate. Daytime manager had attitude about my service dog. Smoking area not covered so was useless when it rained.
2023년 8월에 5박 숙박함
답변 제공: FDM 님, 2023년 8월 28일
Thank you James for staying with us and posting your review. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

William

좋아요: 편의 시설/서비스
It was very clean. Exceptional value. Friendly and accommodating staff. We would definitely return.
2023년 8월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 8월 5일
Thank you William for staying with us and writing your review. We are glad that you enjoyed your stay. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Carley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Guest Services Manager 님, 2023년 8월 3일
Thank you Carley for staying with us and posting your review. We look forward to seeing you again in the future.

8/10 - 좋아요

Holly

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 8월 3일
Thank you Holly for staying with us. We look forward to seeing you again in the future.

8/10 - 좋아요

donn

This evaluation is difficult to follow. We had a good experience.
2023년 7월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2023년 7월 27일
Thank you Donn for staying with us and posting your review. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Shirley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2023년 7월 26일
Thank you Shirley for staying with us and posting your review. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Sheryl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was wonderful throughout the stay, but especially at check-in. This property is convenient for me and I enjoyed touring Mars Hill for dining experiences.
2023년 7월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2023년 7월 19일
Thank you for staying with us. We glad you enjoyed your stay. We look forward to seeing you again in the future.

8/10 - 좋아요

Maryalice

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but not fancy. Friendly staff, easy check-in. Convenient to Asheville.
2023년 7월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 7월 8일
Thank you Maryalice for staying with us and writing your review. We appreciate you staying with us and look forward to seeing you again in the future.

8/10 - 좋아요

Mark 님, Blairsville

2023년 7월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 7월 25일
Thank you Mark for staying and posting your review. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Eric

2023년 6월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2023년 7월 20일
Thank you Eric for staying with us and posting your review. We are glad you enjoyed your stay. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Dorothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A room for people with disabilities that I requested was available upon check-in. The front desk staff informed me of a problem with a loose seat and how they were going to fix it. Then they also offered me another room where seat was not loose but it was on the 3rd floor. I agreed with the swap to the 3rd-floor room. I appreciated the staff informing me of a problem and offering me another room
2023년 6월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2023년 6월 6일
Thank you Dorothy for staying with us and posting your review. We look forward to seeing you again in the future.