숙박 시설 정면

호텔 생 루이 – 뷔 포르 여행 후기

3 out of 5
호텔 생 루이 – 뷔 포르
RUE DES RECOLLETTES,2, Marseille, Provence - Alpes - Cote d'Azur

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 285개 이용 후기 중 115개" "
평점 8 - 좋아요. 285개 이용 후기 중 106개" "
평점 6 - 괜찮아요. 285개 이용 후기 중 44개" "
평점 4 - 별로예요. 285개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 285개 이용 후기 중 9개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

NamGeel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Océane, Première de réception. 님, 2024년 2월 23일
Dear guest,Thank you so much for sharing your feedback with us ! It is very important for us to know that our guests are satisfied with their stay. We are very glad that you enjoyed your stay at the Hotel Saint-Louis. We would be delighted to welcome you again.Best regards,Océane,The reception Team.

10/10 - 훌륭해요

JUNGHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Alain - Hosting manager 님, 2023년 5월 18일
Dear Junghyun,Thank you for your feedback.We hope that we have met your expectations and that you have had a pleasant stay.See you soon

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스
Staff were amazing, location was great, would stay again
2024년 3월에 1박 숙박함
답변 제공: Océane 님, 2024년 3월 27일
Dear Paul,Thank you so much for sharing your feedback with us & very glad that you enjoyed your recent stay and especially our staff and location ! We hope to have the pleasure of welcoming you back again.Best regards,Océane,The Saint-Louis Team.

10/10 - 훌륭해요

Mesha Naidoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area
2024년 2월에 2박 숙박함
답변 제공: Océane 님, 2024년 2월 17일
Dear guest,Thank you for sharing your feedback with us! It is very important for us to know that our guests are satisfied with their stay. We are very glad that you enjoyed your stay and the area.We would be delighted to welcome you again.The Saint-Louis team.

10/10 - 훌륭해요

Anna Claire

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved staying here. The staff is kind and accommodating, the room and view were great, and the restaurant and bar downstairs was wonderful. The only complaint was we had to move our last two nights because of the Saint Louis closing. We did not love the other hotel, but would DEFINITELY stay at the Saint Louis again.
2024년 2월에 5박 숙박함
답변 제공: Océane 님, 2024년 2월 17일
Dear Anna Claire,Thank you for taking the time to provide an amazing review and recommendation regarding your stay at the Saint-Louis.We are more than happy to learn that you enjoyed your stay and our staff. I am sincerely sorry that this closing had to happen during your stay with us we hope to have the pleasure of welcoming you back again at the hotel Saint-Louis.Best regards,Océane, The Saint-Louis Team.

8/10 - 좋아요

Tiphaine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un beau bâtiment, une décoration des chambres sobre et jolie, un personnel très sympa, à l’écoute, serviable, professionnel. Situé à deux pas du vieux port, l’emplacement est idéal dans un quartier vivant. La literie est confortable. Tout cela fait oublier les petits dysfonctionnements (sèche serviette en panne par exemple). Merci pour l’accueil au top !
2024년 1월에 3박 숙박함
답변 제공: Océane, Première de Réception 님, 2024년 2월 20일
Chère Tiphaine,Nous vous remercions sincèrement d’avoir partagé votre avis à la suite de votre séjour parmi nous. Nous sommes ravis de lire que vous avez apprécié l’emplacement de l’hôtel ainsi que l’accueil réservé par notre équipe. Tous vos retours nous sont précieux et nous aident à la constante amélioration de nos services. Au plaisir de vous accueillir de nouveau.Bien à vous,Océane, Première de Réception. Hôtel Saint-Louis;

10/10 - 훌륭해요

Fleur

좋아요: 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Océane, Première de réception. 님, 2024년 2월 23일
Dear Fleur,Thank you for taking the time to provide an amazing review about our hotel.We are very glad that you enjoyed your stay with us in Marseille and hope to have the pleasure of welcoming you back again !Kind regards,Océane,The reception team

8/10 - 좋아요

stephanie

2023년 12월에 1박 숙박함
답변 제공: La réception 님, 2024년 1월 2일
ChèreStéphanie,Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous nous ferons un plaisir de vous recevoir à nouveau lors de votre prochaine visite de Marseille !

8/10 - 좋아요

Anna

2023년 12월에 6박 숙박함
답변 제공: La réception 님, 2024년 1월 2일
Chère Anna,Merci pour votre évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous nous ferons un plaisir de vous recevoir à nouveau et de vous satisfaire tout autant !

8/10 - 좋아요

FIRAS

2023년 12월에 1박 숙박함
답변 제공: La réception. 님, 2023년 12월 23일
Cher Firas,Nous vous remercions pour votre évaluation et espérons avoir répondu à toutes vos attentes.Au plaisir de vous revoir prochainement.

8/10 - 좋아요

isabelle

2023년 12월에 1박 숙박함
답변 제공: La réception. 님, 2023년 12월 23일
Chère Isabelle,Nous vous remercions pour votre évaluation et espérons avoir répondu à toutes vos attentes.Au plaisir de vous revoir prochainement.

10/10 - 훌륭해요

Aida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très bien situé
2023년 11월에 3박 숙박함
답변 제공: La reception. 님, 2023년 12월 23일
Chère Aida,Nous vous remercions pour votre évaluation et espérons avoir répondu à toutes vos attentes.Au plaisir de vous revoir prochainement.

6/10 - 괜찮아요

Henri

2023년 12월에 1박 숙박함
답변 제공: La réception 님, 2023년 12월 14일
Cher Henri,Merci pour votre évaluation. Nous sommes navrés que votre séjour n'ai pas été à la hauteur de vos attentes. Nous espérons avoir l'opportunité de vous recevoir à nouveau et de vous laisser un joli souvenir de notre Maison !

8/10 - 좋아요

Didier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
À recommander
Très bien situé
2023년 12월에 2박 숙박함
답변 제공: La réception 님, 2023년 12월 14일
Cher(e) client(e),Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous espérons avoir le plaisir de vous recevoir à nouveau au sein de notre hôtel et de vous satisfaire pleinement !

8/10 - 좋아요

Visa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Propre et tranquille
2023년 12월에 2박 숙박함
답변 제공: La réception 님, 2023년 12월 14일
Cher(e) client(e),Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous espérons avoir le plaisir de vous recevoir à nouveau au sein de notre hôtel et de vous satisfaire pleinement !

8/10 - 좋아요

Samia

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’hôtel est très bien situé, à proximité de tout. La chambre supérieure double avec balcon est grande et agréable. Petit bémol sur la propreté de la salle de bain.
2023년 12월에 2박 숙박함
답변 제공: La réception 님, 2023년 12월 7일
Chère Samia,Merci pour votre commentaire ! Nous sommes heureux que vous ayez apprécié l'emplacement idéal de notre Maison ainsi que le confort de votre chambre. Nous nous ferons un plaisir de vous recevoir à nouveau au sein de notre établissement !

8/10 - 좋아요

Gregory

2023년 11월에 2박 숙박함
답변 제공: la réception 님, 2023년 12월 7일
Cher Gregory,Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous nous ferons un plaisir de vous recevoir à nouveau au sein de notre établissement !

10/10 - 훌륭해요

Per

2023년 11월에 3박 숙박함
답변 제공: The reception 님, 2023년 12월 7일
Dear guest,Thank you for your kind review! We are delighted that you enjoyed your stay with us and look forward to welcoming you back!

10/10 - 훌륭해요

Christophe

2023년 11월에 1박 숙박함
답변 제공: La réception 님, 2023년 12월 7일
Cher Christophe, Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous nous ferons un plaisir de vous recevoir à nouveau lors de votre prochaine visite de Marseille !

10/10 - 훌륭해요

Aini

2023년 11월에 1박 숙박함
답변 제공: La réception 님, 2023년 12월 7일
Cher(e) client(e),Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous nous ferons un plaisir de vous recevoir à nouveau lors de votre prochaine visite du Sud de la France !

8/10 - 좋아요

Whisper

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are very small and basic. Rooms are also very clean. Perfect for a short stay.
2023년 11월에 2박 숙박함
답변 제공: the reception 님, 2023년 12월 7일
Dear guest, Thank you for your review! We are happy that you enjoyed your stay with us and look forward to welcoming you back!

10/10 - 훌륭해요

Michèle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: La reception 님, 2023년 12월 7일
Chère Michèle, Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous nous ferons un plaisir de vous recevoir à nouveau au sein de notre établissement !

6/10 - 괜찮아요

Nicklas

2023년 11월에 2박 숙박함
답변 제공: The Front Desk. 님, 2023년 11월 23일
Dear Nicklas,We thank you for your evaluation and hope you had a pleasant stay in our Maison.See you soon.

6/10 - 괜찮아요

Svein Ingar

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Små rom.
Veldig små rom. Dårlig standar. Råttene sprang i gatene utenfor.
2023년 11월에 1박 숙박함
답변 제공: The Front Desk 님, 2023년 11월 23일
Dear Svein Inga,We thank you for your evaluation and hope you had a pleasant stay in our Maison.See you soon.

8/10 - 좋아요

CHAVES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bien
2023년 11월에 1박 숙박함
답변 제공: The Front Desk 님, 2023년 11월 23일
Dear Chaves,We thank you for your evaluation and hope you had a pleasant stay in our Maison.See you soon.

6/10 - 괜찮아요

Svein Ingar

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Anbefaler ikke loftrom.
Dårlig standar på loftsrom. Kunne ikke stå oppreist i dusjen.
2023년 11월에 1박 숙박함
답변 제공: The Front Desk 님, 2023년 11월 23일
Dear Svein Ingar,We thank you for your evaluation and hope you had a pleasant stay in our Maison.See you soon.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location, the staff interactions and the help given when requested. Finally, I appreciated the staff's willingness and patience with my so-so French. It felt good and encouraged me to use French in my other interactions around Marseille. Mercie bien a tous.
2023년 11월에 3박 숙박함
답변 제공: The Front Desk 님, 2023년 11월 23일
Dear Robert,We thank you for your evaluation and hope you had a pleasant stay in our Maison.See you soon.

8/10 - 좋아요

Bruno

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: The Front Desk 님, 2023년 11월 23일
Dear Bruno,We thank you for your evaluation and hope you had a pleasant stay in our Maison.See you soon.

6/10 - 괜찮아요

Oliver

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Nice little hotel with good location
Hotel has good location and parking provided by hotel at discounted rate is not far (about 15 mins walk) Hotel is a bit dated and it would need some refurbishment however, you get what you pay for. Pillows are extremely uncomfortable but other than that it is a nice budget friendly hotel. Service is good and staff very polite.
2023년 10월에 3박 숙박함
답변 제공: The Front Desk 님, 2023년 11월 23일
Dear Oliver,We thank you for your evaluation and hope you had a pleasant stay in our Maison.See you soon.

10/10 - 훌륭해요

Lars Anders

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice and helpfull staf. Perfectly located near the harbour.
2023년 11월에 3박 숙박함
답변 제공: The Front Desk. 님, 2023년 11월 7일
Dear Lars,Thank you so much for this lovely message.We're glad we could help you have a pleasant stay.We hope to have the pleasure of seeing you again soon.

10/10 - 훌륭해요

Agneta

2023년 10월에 4박 숙박함
답변 제공: La réception 님, 2023년 11월 6일
Cher Pierre-Yves,Merci pour votre très belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous ferons un plaisir de vous recevoir à nouveau lors de votre prochaine visite de la cité phocéenne !

8/10 - 좋아요

Emilie

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Le réception 님, 2023년 11월 6일
Cher Emilie,Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous nous ferons un plaisir de vous recevoir à nouveau au sein de notre établissement et de vous satisfaire tout autant!

6/10 - 괜찮아요

Markku Joel

2023년 10월에 1박 숙박함
답변 제공: The reception 님, 2023년 10월 30일
Dear guest,Thank you for your evaluation! We hope that you appreciated your stay in our hotel. Don't hesitate to contact us and to let us know what you thought about your stay. We hope to have the opportunity to welcome you again during your next visit of Marseilles !

2/10 - 너무 별로예요

Akihiro

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
屋根裏部屋だったので天井が低くて、何回も頭をぶつけた。お湯もチョロチョロとしか出ず十分に体を洗えなかった。
2023년 10월에 4박 숙박함
답변 제공: The Front Desk 님, 2023년 10월 19일
Dear Akihiro,We are very sorry that your stay did not go as planned.We are aware of the particularities of the room you occupied and that is why we sent you a full description of this room at the time of your booking so that you were fully aware of the atypical aspect of this room.We are surprised that during your stay you did not report the shower problem to our staff. We have a technician on hand for this type of problem and it could have been resolved immediately.We would have liked to be able to accompany you better during your stay in order to make your visit more pleasant.We hope you enjoyed your stay in Marseille.Best regards.

6/10 - 괜찮아요

Thomas

2023년 10월에 1박 숙박함
답변 제공: La réception. 님, 2023년 10월 12일
Cher Thomas,Nous vous remercions pour cette évaluation suite à votre séjour dans notre Maison.Nous espérons que vous avez passé un agréable séjour.Au plaisir de vous revoir prochainement.Cordialement.

10/10 - 훌륭해요

Ronald

2023년 10월에 2박 숙박함
답변 제공: La réception 님, 2023년 10월 10일
Cher Ronald,Merci pour votre belle évaluation ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre Maison. Nous nous ferons un plaisir de vous recevoir à nouveau au sein de notre Maison et de vous satisfaire tout autant !

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were very friendly. They gave me good advice and sight seeing directions. I walked and took public transportation which was very convenient. Breakfast was superb
2023년 10월에 2박 숙박함
답변 제공: La réception 님, 2023년 10월 10일
Dear Edward,Thank you for your nice comment! We are happy to read that you appreciated the kindness of our teams as well as the presence of numerous public transports. We are looking forward to welcome you again during your next visit of the South of France !

8/10 - 좋아요

Neelam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location, friendly staff. Good location for Old Port district For standard room no kettle or tea/ coffee. Very light breakfast
2023년 10월에 1박 숙박함
답변 제공: La réception 님, 2023년 10월 5일
Dear guest,Thank you for your nice evaluation! We are happy to read that you appreciated the ideal location of our Maison as well as the kindness of our staff. We are looking forward to welcome you again during your next visit of the South of France !

4/10 - 별로예요

Aurore

2023년 9월에 1박 숙박함
답변 제공: La réception 님, 2023년 10월 5일
Chère Aurore,Nous sommes navrés de prendre connaissance de votre profonde déception suite à votre séjour parmi nous. N'hésitez pas à nous contacter à l'adresse hotel@maison-saintlouis.com afin d'échanger plus en détail des conditions de votre voyage. Nous espérons avoir l'opportunité de vous recevoir à nouveau et de vous laisser un joli souvenir de notre Maison.

6/10 - 괜찮아요

Jim

2023년 9월에 4박 숙박함
답변 제공: La réception 님, 2023년 10월 3일
Cher Jim, Nous sommes navrés que votre séjour n'ait pas été à la hauteur de vos attentes. N'hésitez pas à contacter notre réception à l'adresse hotel@maison-montgrand.com afin d'échanger plus en détail sur votre séjour. Nous espérons avoir l'opportunité de vous recevoir à nouveau et de vous laisser un joli souvenir de votre Maison.

10/10 - 훌륭해요

israel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in vieux port
Excellent
2023년 9월에 1박 숙박함
답변 제공: The front desk 님, 2023년 9월 30일
Dear Israel,It was a huge pleasure to welcome you and your kind family. We are glat that you enjoy your stay and the location of our Maison. We hope to see you again for your next trip in Marseille ! Sincerely yours

8/10 - 좋아요

Eric 님, Oxnard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkable to harbor and convenient location
2023년 9월에 1박 숙박함
답변 제공: The front desk 님, 2023년 9월 29일
Dear Eric,Thank you for the message. We hope you enjoyed your stay.See you soon

8/10 - 좋아요

francesca

2023년 9월에 3박 숙박함
답변 제공: La réception 님, 2023년 10월 18일
Chère Francesca, Merci pour votre évaluation. Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre établissement. Nous nous ferons un plaisir de vous recevoir à nouveau lors de votre prochaine visite de la cité phocéenne !

2/10 - 너무 별로예요

Huney

2023년 9월에 3박 숙박함
답변 제공: Alain - Hosting Manager 님, 2023년 9월 21일
Dear Huney,We would like to comment on your review of our hotel and your description of your stay as "horrible".We welcomed you with all the sympathy and kindness usually shown by our team.However, your attitude from the moment you checked in and throughout your stay was not very friendly towards our team, either in reception or in our bistro.Your requests in the form of demands without any basic politeness were nevertheless met, but a simple "thank you" from you would have been a minimum.When you lost your sunglasses and our receptionist found them, your ignorant attitude at the time was not appreciated.We fully understand that our Guests may not like the style of our hotel, this is part of the travel experience, however we firmly believe in mutual respect and well-being. A dislike of the hotel does not absolve you from respect and good manners towards your host. Our staff who welcomed you and served you in the restaurant were patient and kind with you, we only regret that we did not have this in reciprocity.We hope despite everything that you enjoyed your visit to Marseille.Yours sincerely

6/10 - 괜찮아요

Stephanie

연인과의 여행
This hotel had what you needed. A bit dated, needs to be upgraded. Nothing outstanding. Our biggest concern was the AC in the room would keep breaking down during our stay. It was super hot. Frustrating waking up in the middle of the night sweating, couldn't open windows because of the mosquitos and the street below was quite loud until all hours of the night. It was close to bars and restaurants.
답변 제공: The Front Desk 님, 2023년 9월 20일
Dear Stephanie,Thank you for taking the time to share your impressions of our Maison.We regret that the technical problems affecting our air conditioning system have disrupted your nights.With the extreme temperatures we are experiencing in the region, our air-conditioning system is under great strain and its intensive use has been affected. The solution to this problem has already been identified.Please accept our sincerest apologies for the inconvenience.We hope you had a pleasant stay in our beautiful city of Marseille.

10/10 - 훌륭해요

Alexandros

2023년 9월에 3박 숙박함
답변 제공: The Front Desk 님, 2023년 9월 20일
Dear Alexandros,Thank you very much for this amazing review.We are happy to see that you had an excellent stay with us and hope to see you again very soon.Best regards.

8/10 - 좋아요

Fabien

2023년 9월에 3박 숙박함
답변 제공: La réception 님, 2023년 9월 18일
Cher Fabien,Nous vous remercions pour votre évaluation ! Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite dans le sud de la France !

8/10 - 좋아요

Miss AM

2023년 9월에 2박 숙박함
답변 제공: The Front Desk. 님, 2023년 9월 14일
Dear Guest,Thank you for your review.We hope you had a pleasant stay at the Maison Saint Louis.See you soon.

6/10 - 괜찮아요

Alejandra

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: The Front Desk 님, 2023년 9월 14일
DeaR Alejandra,Thank you for your review.We hope you had a pleasant stay at the Maison Saint Louis.See you soon.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My room was very spacious (had large double and a queen size bed as well). Bathroom was nice and clean and also plenty of space for what I needed.
2023년 9월에 1박 숙박함
답변 제공: The Front Desk 님, 2023년 9월 14일
Dear Mark,Thank you very much for this message.We are pleased to hear that you had a pleasant stay.We hope to have the pleasure of seeing you again soon.Kind regards