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퀄리티 인 & 스위트 그리넬 니어 유니버시티 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 그리넬 니어 유니버시티
1902 West St S, Grinnell, IA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 513개 이용 후기 중 135개" "
평점 8 - 좋아요. 513개 이용 후기 중 188개" "
평점 6 - 괜찮아요. 513개 이용 후기 중 104개" "
평점 4 - 별로예요. 513개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 513개 이용 후기 중 37개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

Debbie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The drain in the bathtub did not work the tub filled with water. They had a full-size refrigerator, which was nice and a dishwasher. It was so crowded in the room you could not move. The breakfast sausages were overcooked. They were hard like a rock and dark. They ran out of eggs in the first half hour. The staff was not monitoring the breakfast area.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Riley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and great staff
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay for a last minute stop on our road trip. The gentleman at the front desk was very friendly and helpful when we checked in, and our room was clean and roomy enough fot the 4 of us. The pool looked nice, although we didn't have time to use it. Breakfast was typical hotel fare - waffles, eggs, sausage links, oatmeal, yogurt, cold cereal, bagels...
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

HiyoAg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy on/off I-80. Staff were very friendly and made sure our stay was pleasant. It was a very quiet area, the sheets were incredibly soft, the hot tub was hot, breakfast was good. Only minor complaint is the hot tub concrete is super rough - as in abrade your skin rough.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Patricia

2024년 1월에 1박 숙박함

8/10 - 좋아요

Jeanine

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Nate

출장 여행
Booked a king but got a 2 queen room, electric door lock kept clicking all night, room was clean tho mostly, check in wasnt great pourly trained staff and was in rough shape
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly satisfied
Customer service was excellent. The manager was very helpful and friendly. The improvements to the rooms are a surprise.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was an awful place, our room wasn’t cleaned, didn’t have fresh towels or blankets on the bed.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Found bed bugs in first room. Requested move to another room that night - no apology or help given. Next night had 4 people be assigned my room and try to open door while I was in room.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Wade

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Took five tries to get a room that wasn’t occupied or unmaintained. They were clearly having a rough night.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
Bedbugs or Fleas
I am sorry I did not read the reviews before booking this hotel for my wife and son. After a night’s stay, my wife is covered in fleabites! They might be bedbug bites: even worse! Now I’m in the doghouse! Don’t even think of staying here!
2023년 10월에 1박 숙박함

4/10 - 별로예요

Jian

출장 여행
별로예요: 청결 상태
2023년 10월에 1박 숙박함

4/10 - 별로예요

Scott

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We last stayed at this property 7 years ago and a lot has changed. It definitely has gotten run down and was sketchy-looking. The room had bugs all over the windows and in the shower. The bed looked like it was neatened up after someone slept in it. The couch was filthy looking. The fire alarm was removed from the ceiling. The room was near the end door and people were in and out and up and down the stairs all night long. Noisy to say the least. Moldy bread was served at breakfast. It was pet friendly with space to walk your dog out back. We will not be back.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Darla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff including Bobbie and Brad!!
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jason

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall bad experience, room door would not secure after leaving, toilet leaking, dirty sheets, no shampoo conditioner or soap in shower, 1 roll of toilet paper, cable box mounted so the remote control would not work had to change channel by hand.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Jenny

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I don’t know how a hotel gets in this condition. Poor management? Understaffed? The exterior should have been a dead giveaway, but we ventured in anyway. After a nightmare check in, to which none of the staff even gave a “sorry for the trouble” only excuses that they’d been having trouble with Expedia bookings not coming through, the hallway was covered in either dry wall or crunched up crackers, our room had dead crickets and moths and general gunk in the corners, there was an extra piece of painted drywall in the corner of the room, trash in the open cabinets, stains on the sheets, and a general layer of dust on everything. We’d already paid and Expedia was doing their part to make it right, so we stayed. The next morning our room keys stopped working so we went to get that fixed and a new front desk attendant said, “Oh, you’re paying cash?” I explained that the room was already paid for through Expedia. She told me it wasn’t showing paid and I’d either need to place a card on hold or pay cash. After a lot of back and forth, her only response was, “well the night people didn’t leave me a note.” All this to say, spend a few more dollars and save yourself the frustration and disgust.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Stephen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No attention to details. Needs Improvement.
This hotel could be ok. Check in was nice. 2 girls working hard to clean rooms, fold towels and work the front desk. Front of hotel is littered with cigarette butts a couple random lawn chairs, random week and missing paint and window damage from the hail storm. Inside lobby looked and smelled clean. Hallway needed vacuumed. Room 116 was recently remodeled, but wasn’t completed, however it was mostly clean. Under the sink part of the wall and trim were missing where new pluming was installed. Right inside the door of our room was a large piece of old counter top and drywall just leaned against the wall. Very random. The new sink installed in the kitchen didn’t have running water and a large extension cord was strung across the new pretty countertop to plug in the full sized fridge. The new dishwasher was not screwed into the counter and was pulled out from the wall in a strange way. Above the air conditioner the paint is missing and the wall seemed soft from being wet. The second exit to the parking lot which wouldn’t work with our keys and had a random tv sitting in the hall all weekend. The store room was piled high with furniture and stuff and didn’t have a curtain on it. Not very attractive from the parking lot. If some time and attention was put into this place it would be a nice little spot to spend the weekends. We stayed here a year or so ago and I had hope it had improved. Not playing on staying here again.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run!
We werent greeted. Staff was unprofessional and scetchy. We were told the rooms shower didnt work. The room had the coffee pot sitting on the floor. The room had a full head of garlic and coins on the desk. 2 pillows were clearly used and yellow stains. We shouldnt have stayed but i had two kids that needed to sleep and showers but at least we got sleep.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Jerry

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was unavailable.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Rachelle

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We were able to change our room for downstairs for convience.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

George

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Liz

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible experience
Had a horrible experience. Arrived at hotel at 7:30 pm, were told our rooms weren’t ready. We booked a week and a half earlier, how can they not be ready at 7:30? Desk staff went upstairs to check on rooms - checked us in for our 3 rooms. First room: bed spread was dirty, shower pieces laying on side of bathtub, screwdriver on sink - obviously this was not ready! She walked us down hall to first ‘open’ room - air conditioner did not work at all. Took us to room further down hall for try #3, room was fine - TVs didn’t work. She went back down to restart modem. Finally able to get settled in. Second room - ended up being an extended stay which was not asked for nor needed, but was fine with things at this point. Until opened dishwasher being nosey and the door falls off. Other than that beds were comfie and staff tried being helpful as they could.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
There was no breakfast Sunday morning! My room was clean but in visiting with others they said they had to change rooms because the room had not been cleaned.
2023년 8월에 3박 숙박함

4/10 - 별로예요

Brea

별로예요: 숙박 시설 상태 및 시설
Had several issues. No TV in our room and then they got one and we asked twice to fix it as it never connected and they never connected it. Room had an odor and someone's headband was hanging on the blow dryer
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Katie

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I absolutely do not recommend this property. I did not have a room key my ENTIRE stay. I had to go to the front desk every time to be let into my room. This was extremely unsafe. The manager ended up charging my credit card more than once and now there is a certain amount of money unaccounted for that they will not refund me.Every time i call to address this the manager either hangs up on me with no resolution or tells me that the owner will be in touch. This stay happened the end of June. Both the manager and owner have been extremely unprofessional in this matter and i am now taking further action towards them.

6/10 - 괜찮아요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함

4/10 - 별로예요

Jon

가족 여행
별로예요: 숙박 시설 상태 및 시설
Disappointing Stay
Check in time was 3:00 pm and couldn't get into my room until 3:50. Room wasn't entirely clean. The hallway was dirty....hadn't been vacuumed. Breakfast: Food was barely warm, OJ was concentrate...no water added, hot water for tea was brown, and the water container was empty...bone dry.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Adam

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
not good
Pretty bad. Got in at 11:45p hoping for a shower and some sleep. ... Room was damp, old, shower was lukewarm at best, hair was on the toilet seat ... and to top it all off, the toilet was clogged. .... Oh, and the still-in-the-packaging dishwasher and microwave was a nice touch - I just lol'ed at that, though, because I didn't need them
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Frederick

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was run down looking. The only reason I went inside was that is was non refundable. It smelled and looked dirty. The person at the desk was pleasant enough, but he said our room was not ready. This was at 6:00 at night. We left and did not stay there.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Lanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

4/10 - 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The outside of this property needs a facelift. If I saw this property without already being booked, I would not consider staying. The inside although not terrible is very poor comparison to other brands.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Byron

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The manager Bristen (probably spelled that wrong lol) was very awesome, even while dealing with a lot she made sure My business partner & I felt like we was the priority EVERYTIME I spoke with her. She was always upbeat and smiling. We will stay here again when we come back to the area. We had a bad AC unit and they had it replaced the next day we after we came from an event and it was great.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

hyunwoo

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

4/10 - 별로예요

Tyler

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely terrible location. The building itself was dirty and unkept. They were doing some remodel work to a few rooms, like replacing refrigerators and microwaves, but overall no reason for how disgusting it was. The people working at this location seemed very distracted and were hard to find at check-in. I will definitely not recommend this location and will not stay here in the future.
2023년 6월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
last choice only.
hotel is undergoing some work. Not in good shape or clean. No elevators to second floor. old and new AC units and frigs in hallways.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Roxann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very promising hotel, pleasant customer service.
The hotel is having some renovations done but it doesnt seem to impact the common areas too badly. They are converting some room to extended stay rooms with new furniture, appliances etc so there were a couple of appliances in our room which hadnt been hooked up yet but really not at all a problem. It was impeccably clean. The bed wasnt very comfortable in my opinion but I am picky. The desk was set up well with a lamp that had outlets in the base and good lighting and the couch was pretty comfortable. The pool looked great although we didnt get a chance to use it. The pool area was clean and neat and the pool was literally sparkling. The lobby and "business area" - where you could print out plane tickets etc was neat and inviting as was the breakfast area. The breakfast was a little lack luster. We were there about 8:30 and they were out of eggs and almost out of sausage. They did have the basics - waffle maker, cereal, toast, muffins, bagels, yogurt, juices, coffee, and milk. Overall a very good stay.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed squeaked and cracked every time you moved. At breakfast there was no butter or margarine, no plastic knives, and no napkins. When I inquired at the front desk they said they were out and they needed to order more. Otherwise the room was clean and the staff was nice.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Carole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I guess I didn't really notice since we came in fairly late. It seemed okay.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Sheila

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
unmade bed bug in the mattress used linens and bedsheet/comforter piled into a corner chair.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Jean

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smelly heater. Constant beeping at night.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

2023년 5월에 1박 숙박함

4/10 - 별로예요

Tom

2023년 5월에 3박 숙박함

4/10 - 별로예요

cZiBf

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a kot of cinstruction on the building
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Kenneth 님, Sioux City

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very nice rooms clean breakfast good. Only thing i didn't like is bathroom a little small.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The manager was really helpful and listened to request to fix breakfast egg warmer. The manager and the housekeeping staff were great! The halls could have been dusted better, but the room was awesome and the hot tub in the suite was excellent!
2023년 5월에 2박 숙박함

8/10 - 좋아요

Larry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
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2023년 5월에 1박 숙박함

8/10 - 좋아요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Great property, clean, good breakfast, hot tub wasn’t working but all else was good, would stay again
2023년 5월에 1박 숙박함