로비

컴포트 인 에킨스 센터 여행 후기

2.5 out of 5
컴포트 인 에킨스 센터
1872 Edwin Miller Blvd, Martinsburg, WV

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 780개 이용 후기 중 442개" "
평점 8 - 좋아요. 780개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 780개 이용 후기 중 57개" "
평점 4 - 별로예요. 780개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 780개 이용 후기 중 11개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Benoit

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jessi 님, 2024년 4월 16일
Thank you for taking the time to complete a review for our property and the great score. we hope you will come back and visit with us again soon.

10/10 - 훌륭해요

Heather

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The woman that checked us in was so nice, friendly and hospitable. I would definitely stay again! Every worker that I came across while staying was very nice and smiling. I have never stayed at a hotel where everyone was this nice. I will definitely be back evEry time I'm in Martinsburg.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employee, I believe her name was Kim was professional, personable and funny. Great asset to your team.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a wonderfully convenient place to stay, hotel is nice and clean, free breakfast is good and offers different options, overall good value for the price. Only real negative complaint is bed was extremely uncomfortable. A firm mattress is not a bad thing, but it was more like sleeping on a hard floor instead of an actual bed. Otherwise its a nice hotel.
2024년 3월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was spotless and the staff friendly and helpful. The place is dated but, other than that, a nice place that is convenient to I81.
2024년 3월에 1박 숙박함
답변 제공: Jessi 님, 2024년 3월 6일
Thank you for taking the time to complete a survey for our property and for the compliments. We hope you will come back and visit with us again soon.

10/10 - 훌륭해요

John G.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Salvadore

2024년 2월에 1박 숙박함

4/10 - 별로예요

Claude

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Not very clean. Old style.
2024년 1월에 1박 숙박함
답변 제공: jessi 님, 2024년 1월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Aikens Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. our satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

uvan

2023년 12월에 2박 숙박함
답변 제공: jessi 님, 2023년 12월 21일
Thank you for taking the time to review our property and for the great review. We hope you come back and visit with us again soon.

10/10 - 훌륭해요

Bernice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: jessi 님, 2023년 11월 22일
Thank you for taking the time to complete a survey for our property.

10/10 - 훌륭해요

Denis

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rupert 님, Union

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Great customer service and the breakfast is awesome.
2023년 11월에 1박 숙박함
답변 제공: jessi 님, 2023년 11월 22일
Thank you so much for taking the time to complete a review for a property. We hope you come back and visit with us again soon.

10/10 - 훌륭해요

Jason

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Judith 님, Batb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ruud
Very nice but a bit overpriced
2023년 10월에 1박 숙박함
답변 제공: jessi 님, 2023년 10월 31일
Thank you for taking the time to complete on of our surveys and for your feedback. I am so sorry that you were not happy with the prices.

10/10 - 훌륭해요

Glenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: jessi 님, 2023년 10월 31일
Thank you for taking the time to complete one of our surveys. and for the great review. We hope you come back and visit with us.

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to interstate
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice rooms were clean. Plenty of dining options near by. Great breakfast.
2023년 10월에 1박 숙박함
답변 제공: jessi 님, 2023년 10월 17일
Thank you so much for your kind review! We are so glad to hear that you enjoyed your stay at our hotel. We pride ourselves on providing our guests with a clean and comfortable experience, as well as a friendly and helpful staff. We are also thrilled to hear that you enjoyed our breakfast and that there were plenty of dining options nearby.We appreciate you taking the time to leave us a review. Your feedback is very important to us, and it helps us to continue to provide the best possible experience for our guests.We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a good experience there. Would add that the bath tiles had some pink mold on it. Yuck.
2023년 10월에 1박 숙박함
답변 제공: jessi 님, 2023년 10월 17일
Thank you for taking the time to share your feedback with us. We are so glad to hear that you had a good overall experience at our hotel. We appreciate your feedback about the bath tiles, and we will be sure to address this issue immediately.We take cleanliness very seriously, and we apologize for any inconvenience or discomfort this may have caused you. We will be sure to take steps to prevent this from happening again in the future.We hope that you will give us another chance to prove ourselves to you. If you decide to stay with us again, please do not hesitate to contact us directly. We will be happy to personally ensure that you have a positive experience.

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good way stop
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will stay again when visiting family in area, first night's suite (with Jacuzzi, great) smaller disability room was very convenient, not fancy, but very comfortable, breakfasts provided, nice with flavored waffles!! Staff very helpful, always had accurate wake-up calls (even 4a on departure to airport). Rooms had mini microwave and fridge.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proprrty was clean, quiet and well maintained
2023년 10월에 1박 숙박함
답변 제공: Jessi 님, 2023년 10월 9일
Thank you so much for taking the time to complete one of our surveys and for the wonderful compliments. We hope you will come back and visit with us again soon.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: jessi 님, 2023년 10월 5일
Thank you for taking the time to complete one of our surveys and for the good score. We hope you come back and visit with us soon.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were friendly and helpful. Very nice and comfortable. Will stay again.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. Property was clean and well maintained. Some things although well maintained were somewhat out dated. The jet tub in the bathroom was a little old. I was surprised on the layout of the room. Most suites have a small room with a couch and tv. This had one large l shaped room. The tv stand was situated such that you really couldn’t watch tv lying in the bed or sitting in the lounge chair. All in all I found the experience a decent value for the money.
2023년 9월에 1박 숙박함
답변 제공: jessi 님, 2023년 10월 2일
Thank you so much for your feedback on your recent stay at our hotel. We are so glad to hear that you found our staff friendly and helpful, and that our property was clean and well maintained.We appreciate your feedback on the jet tub in the bathroom and the layout of the suite. We understand that some of our furnishings may be outdated, and we are working on a plan to renovate our rooms and suites in the near future. In the meantime, we apologize if the layout of the suite was not ideal for your needs.We are glad to hear that you found your stay to be a decent value for the money. We strive to provide our guests with a comfortable and enjoyable experience at a reasonable price.Thank you again for your feedback. We hope that you will choose to stay with us again in the future.

10/10 - 훌륭해요

joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had no complaints
Very friendly. Enjoyed our stay. Beds were very comfortable
2023년 9월에 1박 숙박함
답변 제공: jessi 님, 2023년 9월 26일
Thank you for taking the time to complete a review for our property. Thank you for the nice compliments. We hope you come back and visit with us soon.

10/10 - 훌륭해요

Joann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place. Clean quiet and they don’t charge you an arm leg. Remember, you just want to rent a room not buy it! Very affordable and breakfast with excellent they have great coffee too. When I come back to West Virginia, I will always come to Comfort Inn.
2023년 9월에 3박 숙박함
답변 제공: jessi 님, 2023년 9월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Aikens Center.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

WILLIAM

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay with you. The facilities were very nice and the breakfast was good as well. The check in was friendly and well handled.
2023년 9월에 1박 숙박함
답변 제공: jessi 님, 2023년 9월 21일
Thank you so much for taking the time to complete a review for our property and for the great compliments. We hope yo see you again soon.

2/10 - 너무 별로예요

zeuri

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room smelled so bad I had to keep spraying my bed. I bought a sheet to cover and still couldn’t stand the smell. Elevator was broken so I had to lug my things downstairs. Staff was nice enough to help but this place is disgusting. These reviews are lying.
2023년 7월에 3박 숙박함
답변 제공: jessi 님, 2023년 9월 13일
I am so sorry you were not happy with your stay. I am also so sorry about the elevator unfortunately things happen out of our control. Again I apologize for the inconvenience we try our best to make sure our guest are satisfied.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Jessi 님, 2023년 9월 9일
Thank you so much for taking the time to review our property and with a great score. We hope you come back and visit with us soon.

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice place to stay and friendly staff.
2023년 9월에 1박 숙박함
답변 제공: Jessi 님, 2023년 9월 9일
Thank you so much for taking the time to complete one our surveys and for the great compliments. We hope you come back and visit with us soon.

10/10 - 훌륭해요

Frank

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a very great place to stay. It is as good as or better than many other hotels in the area that cost a lot more than this one. We come to Martinsburg frequently and will make it a point to always stay at this facility in the future.
2023년 8월에 3박 숙박함
답변 제공: jessi 님, 2023년 9월 6일
Thank you so so much for taking the time to complete a survey for our hotel and for the wonderful compliments. We hope you come back and visit us very soon

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: jessi 님, 2023년 8월 30일
Thank you for taking the time to complete one of our surveys and for the wonderful score. Please come back and visit with us soon

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was treated well by staff and room was clean and comfortable. Overall a very pleasant stay!
2023년 8월에 1박 숙박함
답변 제공: jessi 님, 2023년 8월 29일
Thank you for taking the time to complete one of our surveys and the wonderful compliments. We hope you come back and visit with us soon.

10/10 - 훌륭해요

Aretta

좋아요: 편의 시설/서비스
It was clean . Nice breakfast. Quite .
2023년 8월에 1박 숙박함
답변 제공: jessi 님, 2023년 8월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Aikens Center. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

10/10 - 훌륭해요

Edwin

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marshall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable.
2023년 8월에 1박 숙박함
답변 제공: jessi 님, 2023년 8월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Aikens Center. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

8/10 - 좋아요

Lucie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon déjeuner
2023년 8월에 1박 숙박함
답변 제공: jessi 님, 2023년 8월 21일
Thank you for taking the time to complete one of our surveys. Please come back and visit us soon.

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: jessi 님, 2023년 8월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Aikens Center. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

6/10 - 괜찮아요

Amanda

가족 여행
The price was fair and it is an old hotel, but the walls are paper thin. Two out of four nights we were awaken by our neighbors. Breakfast is free but unimpressive.
2023년 8월에 4박 숙박함
답변 제공: jessi 님, 2023년 8월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Aikens Center. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: jessi 님, 2023년 8월 15일
Thank you for taking then time to complete one our surveys and for the great review. We hope you come back and visit with us soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The initial room was right next to the lobby and was not ideal for a light sleeper like myself. I asked Colton at the front desk if there were any other rooms available. Colton was able to accommodate us graciously. He is an asset to the hotel!
2023년 8월에 2박 숙박함
답변 제공: jessi 님, 2023년 8월 11일
Thank you for taking the time to complete one of our surveys and for the compliments.

8/10 - 좋아요

Levi

2023년 8월에 1박 숙박함

4/10 - 별로예요

JUAN 님, Zebulon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the floor smells a lot like cigarettes
2023년 8월에 1박 숙박함
답변 제공: jessi 님, 2023년 8월 11일
Thank you for taking the time to complete one of our surveys. I am so sorry about the smell of the room. We could have always moved you rooms had we of known.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The customer service was excellent and very clean! I would stay there again
2023년 8월에 4박 숙박함
답변 제공: jessi 님, 2023년 8월 11일
Thank you so much for taking the time to complete one of our surveys and for the compliments. We hope you come back and visit with us soon.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, good breakfast options, decent gym, nice staff.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the fact that the staff that worked there were friendly. I liked that the property did have a place downstairs where I could work out. They had a treadmill, an elliptical, a bench, and a set of dumbbells to use.
2023년 7월에 5박 숙박함
답변 제공: Jessi 님, 2023년 8월 7일
Thank you for taking the time to complete a survey for our property and for the great compliments. We hope you come back and visit with us soon.

8/10 - 좋아요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort in is outstanding every time. Clean, quiet and friendly
2023년 7월에 1박 숙박함