시즌별로 운영되는 야외 수영장

트래블로지 바이 윈덤 리지웨이 마틴스빌 에어리어 여행 후기

2 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 148개 이용 후기 중 25개" "
평점 8 - 좋아요. 148개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 148개 이용 후기 중 35개" "
평점 4 - 별로예요. 148개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 148개 이용 후기 중 29개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Derrick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 12일
Always a pleasure to have you stay with us. We appreciate your review and look forward to having you join us again in the future

10/10 - 훌륭해요

Derrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff ,clean rooms
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 11일
Thank you for the great review, we are always glad to know our guests enjoy the accommodations, and their stay and we look forward to having you stay with us again in the future.

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for Speedway. Staff very friendly and room was clean although very outdated.
2024년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 10일
Hi Susan, we appreciate your kind review and are very happy you chose to stay with us and were comfortable. Our property is dated; however, we strive more for cleanliness and comfort for our guest over everything else. Again thank you for staying with us and we hope to see you again in the future.

10/10 - 훌륭해요

Kevin 님, Gallatin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff fabulous!
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 12일
Thank you so much for the kind words, we enjoy having you stay with us.

2/10 - 너무 별로예요

Brad

2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 12일
While we appreciate you taking time to leave a review, perhaps before condemning a place/business you should actually STAY at that business.

2/10 - 너무 별로예요

Nicholas

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m currently fighting to get my $250 back from these people. Do not stay here, should not be listed on Expedia
2023년 11월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 11월 29일
As we stated MULTIPLE times, YOU made your reservation through Expedia, YOU paid Expedia, Expedia has your money, we don't. Your Expedia reservation was NON-refundable, NON-modification able, and NON-cancellable. You were a no show on the first day, called the second day and wanted to cancel. Your issue is NOT with us, your issue is with Expedia. In the future I suggest you don't do a prepaid reservation in case of this happening once again.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
Thank you for the great score, it was a pleasure having you stay with us and look forward to welcoming you here again in the future.

6/10 - 괜찮아요

Kellie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The service was great. The property is definitely dated. The rooms were clean and comfortable.
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 31일
Thank you for the wonderful review, we truly appreciate when our guest take time out of their busy schedules to leave such nice comments. We also look forward to having you stay with us again whenever you are in our area.

8/10 - 좋아요

DeAnn 님, Toutle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very friendly staff close to the race track.
2023년 10월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 10월 31일
Hello DeAnn, I just want to take a few seconds to thank you for your kind words and great review. The entire staff appreciates you as well. We look forward to having you stay with us anytime you are in the area.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again!
Staff was great and very helpful and friendly. Check in was smooth! Room was in nice and beds were comfortable! Will definitely stay again!
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 31일
Melissa, thank you so much for the great review. Our staff appreciates your appreciation as well. Look forward to having you stay with us anytime you are in the area.Front Desk

6/10 - 괜찮아요

Caleb

연인과의 여행, 가족 여행
Old and outdated. Needs to be renovated
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 13일
THANK YOU FOR YOUR REVIEW WE ARE HAPPY WE COULD MAKE YOUR STAY ENJOYABLE WITH US HOPE WE SEE YOU AGAIN

10/10 - 훌륭해요

David

2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 26일
Thank you for the great score, it was a pleasure having you stay with us and look forward to welcoming you here again in the future.

6/10 - 괜찮아요

alisha

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 4일
Thank you for the kind review, greatly appreciated

8/10 - 좋아요

Alice

좋아요: 직원 및 서비스
Quite, friendly and clean
The reception was very friendly. The hotel was very nice from outside. Interior needs updated and a top to bottom cleaning. Wasn't dirty but a deep clean would do wonders. For the price i cant complain. Quite area ,with a little updating this would be a top notch hotel for the area
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 19일
Hi Alice, we appreciate your nice comments and taking the time to review your stay, and will take your suggestion for a good, deep cleaning to heart. We enjoyed having you stay with us and look forward to having you stay again in the future. Again thank you for you kind words.

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Pleasant experience and comfortable.
2023년 9월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 9월 13일
Thanks for the kind words, it is guest like you that make all the work we put into our property worth while. Hope to see you again in the future, until then stay safe and well.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rude and creepy
The manager was rude, one of the beds had cereal in between the sheets, we felt like we were being watched the entire time. Any time we stepped outside the manager would come out of he office and look right at us. A guy that was cleaning the grounds kept coming by our room and giving my 15 year old the creeps. Wallpaper peeling in the bathroom. AC was extremely noisy. Over all the room was decent and the beds were comfy.
2023년 8월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 8월 16일
We are sorry you found our accommodations to be lacking; however, the only time the Manager approached you was to question the number of people in your party as you registered for 2 adults and 2 children both under the age of 2 years old, which brings to mind the question ... where did the 15 year old come from? Upon inspection of the room, the wallpaper is NOT peeling, perhaps a minute separation at a seam but not peeling. There is no way there was cereal between the sheets and the AC is as quiet as can be. Your party stayed with us 4 nights without a single complaint while on the property. We pride ourselves on having clean and comfortable rooms and are pleased you found the beds to be comfortable

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was a little dated an bed was harder then i preferred. But all in all was a good clean place. Will definitely stay here again on my next visit to Ridgeway.
2023년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 5월 24일
Raymond, thank you so much for taking the time to review our motel. We appreciate when guests are pleased with the accommodations and share their experiences with the general public. We look forward to having you stay with us in the future.

10/10 - 훌륭해요

Ana Gabriela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Amazing! The owner was amazing, the property was amazing! Will be coming back!
2023년 4월에 3박 숙박함
답변 제공: Front Desk/Owner 님, 2023년 4월 22일
Hello Ana, we are so glad you enjoyed your stay with us. It is always a pleasure to have guest like yourselves. Thank you for sharing your experience and we look forward to having you stay with us again in the future.

6/10 - 괜찮아요

JEFFREY 님, Worthington

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
It's an older property, a tad dated....but that's OK. The room was clean. Check in was fine. Not too noisy given race fans were most of the guests. - Take the pool out of the description. Can't imagine it has been used in the last 20 years. -If you're going to jack the room rate to $300 / night for race weekend. Provide maid service DAILY!!
답변 제공: Front Desk 님, 2023년 4월 20일
Thank you for your review and suggestions. As for the pool, it opens every summer beginning around Memorial Day, no it hasn't been used since last summer but it is in superb condition and fully functional.Yes our rates go up during race events, its the same at all local businesses. We do not provide daily housekeeping, however; if you are in the room the housekeepers knock to see if there is anything you need. Please keep this in mind for your next stay, and we thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 4월 21일
Hello "Anonymous" Thank you for the great score you left for us. It is always nice to see when our guests are pleased; however, if there is ever anything we can do to make you stay a 10 out of 10 please don't hesitate to contact the front office or the housekeeping staff. Look forward to seeing you again soon

10/10 - 훌륭해요

Coy

2023년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 4월 20일
Thank you for the 5 star rating, it means a lot to the staff and management to be recognized. Look forward to seeing you again in the future.

10/10 - 훌륭해요

Barb

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to my destination and eating facilities.
2023년 3월에 1박 숙박함
답변 제공: front desk 님, 2023년 3월 14일
Thank you for the great review, you made our day. Look forward to seeing you again in the future. We like to think, when our guests are happy we are also happy.Hope you enjoy the rest of your day.

8/10 - 좋아요

Barb

좋아요: 직원 및 서비스, 편의 시설/서비스
Bathroom had a strong smell of urine. Carpet needed to be vacuumed.
2023년 2월에 1박 숙박함
답변 제공: front desk 님, 2023년 2월 22일
Hi Barb, we are sorry you had a negative experience with us. I wish you had contacted the front office, however; we would have been happy to change your room. I hope the rest of your stay was pleasant and look forward to your return

10/10 - 훌륭해요

Rand

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Maybe a few touch ups here and there but this has become my go to location when I frequently visit family and friends in the area. Desk staff friendly and efficient, towels, linens and rooms always clean.
2022년 12월에 1박 숙박함
답변 제공: Harry 님, 2023년 1월 25일
Hello Rand, Thank you for your kind words and 5 star review. We enjoy having you stay with us, and look forward to seeing you again in the future.Until then, stay well and thank you again.Dennis/Front Desk

8/10 - 좋아요

James Van

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a solid traditional motel for people who need a basic place to stay. The manager when I checked in was very kind and considerate. The manager in the morning got up and helped me when I locked myself out walking the dog. I strongly recommend it as a place to stay. No restaurant, no water park, just a solid place to stay.
답변 제공: Harry 님, 2022년 12월 23일
Thank you for your kind review. It is always a pleasure to deal with customers such as yourself and we look forward to having you stay with us again if you are ever this way.Happiest of Holidays to you and your family.The Management of Travelodge 10292

10/10 - 훌륭해요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Harry 님, 2022년 11월 2일
Hi Carlos, just want to say thank you for the good review, and we look forward to see you next time you are in our area. Thank you again and have a great day.

4/10 - 별로예요

Pamela

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Bobby

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean and great customer service
2022년 9월에 1박 숙박함
답변 제공: Harry 님, 2022년 11월 2일
Hey Bobby, thank you so much for the great review. It is guests like you that make this line of work enjoyable and rewarding. Hope to have you stay with us again in the future, until then have a great day.

2/10 - 너무 별로예요

Jenn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is infested with bugs and I was shown multiple rooms
2022년 6월에 1박 숙박함
답변 제공: Harry 님, 2022년 6월 15일
We apologize for your inconvenience, however; we are exterminated bi-monthly, and inspected by the Health Department on a monthly schedule. The "dead" bug you found and complained about is hardly an "infestation." You were shown TWO rooms (not "multiple") and then refunded 100% of your charges. Just because you decided you simply didn't like our motel is no reason to spread falsehoods.

6/10 - 괜찮아요

Mauricio

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I did get a non smokers room due to have children with me and the room definitely smelt like it was being smoked it. But other then great stay for the price. Staff was nice.
2022년 4월에 2박 숙박함
답변 제공: Harry 님, 2022년 4월 15일
Hello Mauricio, first we enjoyed having you stay with us and hope the rest of your trip was pleasant. When we received your initial reservation from Expedia it listed your room type as a DD1 (smoking) but in the notes it listed a non-smoking request. When this happens we try to provide the guest with the best of the latter, which in this case was a smoking room that had just recently been painted and deep cleaned. We apologize for any inconvenience and appreciate you bringing this to our attention. Travelodge 10292 Staff

4/10 - 별로예요

Eileen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dated, rundown and linens stained among other things. For the amount i paid for the night expected a nice place.
2022년 4월에 1박 숙박함
답변 제공: Harry 님, 2022년 5월 25일
I must apologize for the dated furniture in your room. We are under new ownership and have been working hard to update our rooms, yet some are still on the "to do" list. As for the stained linens I wish you would have brought this to our attention as there is nothing we can do AFTER you have checked out

8/10 - 좋아요

Brad

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함
답변 제공: Harry 님, 2022년 5월 25일
Hello Brad, thank you for the score - feedback from our guest help us to know what we are doing well and what we may need to work on. We sincerely hope you enjoyed your stay and hope you return in the future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Zero housekeeping done
It was clean when I came in, but during my stay, there was zero housekeeping done. No one came in to fix the bedding, throw out the trash, provide fresh towels, etc., So when I returned to my room each day, the room was exactly as I left it. I feel that's poor housekeeping.
2021년 12월에 3박 숙박함

2/10 - 너무 별로예요

Kristin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for the race, this hotel being in walking distance to the track. Just don't. Our room was Gross. Not because it was old, but because it was just filthy. Stained bed sheets and mattress. Our neighbor woke up with bed bug bites all over him. Luckily we opted had opted to sleep in our car.
2021년 10월에 2박 숙박함

4/10 - 별로예요

Kenneth

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
This place needs a serious make over. Our room had peeling wallpaper, bathroom must be from the 50’s, and I even saw a few creepy crawlers!
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Leona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함

8/10 - 좋아요

Samantha

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I liked how I had parking right in front of my room. The check in staff was super friendly. I didn’t get his name though but he was nice and informative. Things that I did not like, bathroom wallpaper is coming down. You can tell the property needs to be updated the sink needs recaulking. And there was no fitted sheets on the bed. Just two flat sheets ontop of a mattress pad cover that had stains on it. Comforter kept sliding off the bed all night and had holes in it.
2021년 9월에 3박 숙박함

2/10 - 너무 별로예요

Keith

가족 여행
별로예요: 직원 및 서비스
Never checked in. Tried to reach out to them to cancel because of circumstances beyond my control and still have not reciprocal any communication from them.
2021년 9월에 3박 숙박함

8/10 - 좋아요

debra l.

단체 여행
좋아요: 직원 및 서비스
not worth it....
i can say you get what you pay for here... i don't usually leave negative reviews but this left much to be desired. i have stayed at similar hotels for the same price and it have had much nicer rooms. 1st the toilet was a commercial style toilet so if you had to use the rest room in the middle of the night it woke up the other person in the room. the air conditioner was so high up on the wall i had to get a chair to adjust temp and there was no remote. the room only had 2 outlets and neither were by the bed. the pictures in the room were on the floor by the bed not even on the wall....it just didn't make sense and it wouldn't have hurt housekeeping to wipe down the back of the door or any of the furniture that had beverage rings left from last occupants. will not stay again.
2021년 9월에 4박 숙박함

8/10 - 좋아요

Burt

단체 여행
별로예요: 숙박 시설 상태 및 시설
Easy to access and get in an out of.
2021년 9월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Supposed to have been a non smoking room. Ash trays in room. People have smoked in there. Lamps either unplugged or bulbs unscrewed. Air conditioner missing part of front cover. Air smelled musty. Bathroom light/fan was taped to the ceiling. Smoke detector missing, wires sticking out of wall. Room was dirty. When trying to fix lamp problem, found under/behind bed area does not appear to have been cleaned in forever. This place was nasty. While the location was really conveinent, I guess you get what you pay for. Really surprised that Expedia would list a property like this.
2021년 8월에 1박 숙박함

4/10 - 별로예요

Rebecca

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Xiomara

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was not clean did not have towels advertised clean pool it was not operational and rude staff, the pictures need to be updated
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월에 1박 숙박함

8/10 - 좋아요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do Not Support This Business
4 rooms were booked on one credit card. Yet, our group was shrewd out far apart from one another. When we askedthe owner to put us together, he ran his mouth that i needed to be more specific that i wanted rooms together when i booked. The owners wife worked with cleaning staff during the day. We repeatedly heard her yelling at her staff and customers. She approached our group and yelled at us for using towels. She removed the extra towels we requested and were given by a staff member. She yelled at other patrons and accused them of being drunk when they obviously were not. She was rude, loud, discourteous and needs training in customer service. We spoke with residents, section 8, who told us that they were forced to vacate because he gets more money when the Martinsville race is happening. In fact, 260 dollars per night. If they get state funds for section 8, they need to be reported for forcing families to live in their cars or out on the street so he can make extra-outrageous money.
2021년 4월에 3박 숙박함

4/10 - 별로예요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pitiful
Roaches, no heat, remote control for t.v. didnt work
2020년 11월에 1박 숙박함

2/10 - 너무 별로예요

Yamila

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Reasonable and friendly place to stay.
The place could use some minor repairs. Exposed electrical socket behind my bed with plate cover missing. Bed was adequate and everything worked in my room. The 2nd room where my daughter slept had issues with the toilet flushing but everything else worked fine. The agents at the front desk were easy to deal with and generally pleasant when I reported the toilet flushing issue. The property is within walking distance to the NASCAR track.
2020년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Burn hole in the sheets but the doors locked and they had honey buns at breakfast
2020년 3월에 2박 숙박함