실내 수영장, 일광욕 의자

베스트 웨스턴 헌츠 랜딩 호텔 마타모라스/밀퍼드 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 440개" "
평점 8 - 좋아요. 1002개 이용 후기 중 330개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 131개" "
평점 4 - 별로예요. 1002개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 41개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Marcel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was ok.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Marcel,We appreciate your feedback and regret to hear that your stay met with only okay expectations. We would love the opportunity to exceed them on a return visit. Thank you for sharing your experience with us.

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent, stayed with my dogs, no issues, friendly staff
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Marcia,We are delighted to hear that you had a pleasant stay with us and that our staff made you feel welcome. Your feedback is appreciated, and we hope to welcome you back soon for another enjoyable experience.

6/10 - 괜찮아요

Raymond E. Hausele,

가족 여행
No linen service. Bed was comfortable. Breakfast was good. Staff was friendly and helpful.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Raymond E. Hausele,,We appreciate your feedback on our comfortable beds, good breakfast, and friendly staff. For any concerns regarding linen service, please don't hesitate to reach out to our management team directly. Your satisfaction is important to us, and we'd like to ensure your next stay meets all your expectations.

6/10 - 괜찮아요

Suzanne

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked this hotel for the pool but found out it was out of service when we checked in. Room was not very clean and it was just very rundown, mold all around bathroom, peeling wallparer, carpets black where it was meant to be cream color. Even our children made comments about the condition. We only spent 1 night and we didn’t let it ruin our stay in the area but I would not stay there again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Suzanne, We apologize for the inconvenience you experienced during your recent stay. Your feedback is valuable and will be shared with our team for improvement. We regret that the pool was closed during your visit and that the room cleanliness did not meet your expectations. We aim to provide a comfortable experience for all our guests and will work diligently to address these issues. Thank you for bringing these concerns to our attention.

10/10 - 훌륭해요

MAYLINNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello MAYLINNE,We're thrilled to hear you had a fantastic stay with us! Should you have any further comments or suggestions, feel free to reach out to us directly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Abigail

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Abigail,We're glad to hear you had a fantastic stay at our hotel! We hope to welcome you back soon for another wonderful experience.

10/10 - 훌륭해요

Julie Ann

좋아요: 청결 상태, 편의 시설/서비스
Great
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Julie Ann,We appreciate your feedback and are pleased to hear you had a positive experience during your stay. Thank you for choosing our hotel for your accommodation needs, and we hope to welcome you back again in the future.

8/10 - 좋아요

Ashlynn

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Ashlynn, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Kalbynur

I like it,very nice and clean.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Kalbynur,We're delighted to hear that you found our hotel to be very nice and clean. It's always rewarding to receive positive feedback from our guests. Your satisfaction is our priority, and we hope to welcome you back again soon for another enjoyable stay.

10/10 - 훌륭해요

jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello jose,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

LeeAnn 님, Milford

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice venue
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello LeeAnn,Thank you for your kind words regarding our hotel's venue. We appreciate your feedback and are delighted that you found it enjoyable. We pride ourselves on providing a pleasant atmosphere for our guests and hope to welcome you back in the future.

8/10 - 좋아요

Danielle

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Area was quiet which is what I was looking for. The bathroom wasn’t as clean, the sink had mildew. The reception at check out I felt could have been a little more pleasant.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Danielle, Thank you for sharing your feedback regarding the quiet atmosphere of our hotel. We apologize for any inconvenience caused by the cleanliness issue you encountered in the bathroom. We appreciate your input, as it helps us improve our services. We will certainly address this issue with our housekeeping team. As for the reception at check out, we apologize if you felt it could have been more pleasant. We will take your comments into consideration for future training opportunities.

6/10 - 괜찮아요

Suzanne

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was lovely checking in. Restaurants and shopping close and convenient. Traveling with our pet Cavalier we secured and paid for the Pet Friendly Room ahead of time only to be told there was an additional $30 charge for our pet on top of what Expedia charged. Disappointing and wondering what the point or advantage is to using Expedia if the hotel will up charge one upon arrival?
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Suzanne, Thank you for choosing our hotel for your stay. We apologize for the inconvenience you experienced with the additional pet fee. While the fees for pet-friendly rooms are communicated in advance, we understand your frustration. We recommend direct communication with our hotel for any clarifications regarding charges. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Christine

2023년 12월에 8박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Christine,We are thrilled to hear that you had such a fantastic experience at our hotel! We strive to provide top-notch service and facilities to all our guests. If you have any further comments or suggestions, we would love to hear them. Thank you for choosing our hotel and we hope to welcome you back in the future!

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Bonnie,We are delighted to hear that you had a perfect stay with us! It was our pleasure to provide you with exceptional service and exceed your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another outstanding experience!

8/10 - 좋아요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Lauren, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Maribel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Maribel,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future for another exceptional stay.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great and i an very pleased with my stay and the accommodations to extend my stay when needed.
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Robert,Thank you for your positive feedback! We are thrilled to hear that you had a great stay and that our accommodations met your needs. We always strive to provide excellent service and are glad to know we succeeded. Should you need any assistance in the future, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Joseph,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. We strive to provide top-notch service and ensure that every guest has a memorable stay. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Jeremy

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was closed for repairs. I was offered the option to use the pool in the hotel next door. Not really an option when it is cold outside. I sat on the couch and felt a pain in my butt and it was a vape pen. Breakfast was okay although when I emptied my garbage the thing door that swings to keep the garbage covered was very sticky. I have been here before and things were much better. I hope this place turns itself around.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello Jeremy, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the pool closure, and we understand that using the neighboring pool might not have been suitable due to the weather. We apologize for any discomfort caused by the vape pen you encountered, as well as the sticky garbage door. We appreciate your loyalty and will take your remarks into consideration to improve. Your satisfaction is our priority, and we hope to welcome you back for a flawless future stay.

6/10 - 괜찮아요

andrea

가족 여행
좋아요: 객실의 편안함
Okay for the price!
The lobby was clean and updated. The room was dated and had signs of wear and tear. The bed was clean and comfortable. The bar and breakfast was good. Plenty of parking, close to stores, places to eat, and the highway. It was quiet. I paid less than $100 a night so it was fine for the price. I would not stay there if the price was more-then it would be overpriced and there are other hotel options in the area.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello andrea, Thank you for taking the time to share your feedback. We are pleased to hear that you found our lobby to be clean and updated, and that you enjoyed the comfort of our beds as well as the bar and breakfast offerings. We are also glad to hear that the location and parking met your needs. Thank you for choosing to stay with us and for highlighting the value of our affordable pricing. We appreciate your insights and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
The room was nice and clean. The bed was extremely comfortable. The staff was outstanding
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello James,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our room clean and comfortable, and that our staff provided outstanding service. We strive to ensure our guests have a pleasant stay, and we're glad we met your expectations. We hope to welcome you back soon for another enjoyable experience.

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Steven,We appreciate you choosing our hotel for your stay. We would love to hear more about your experience and any specific areas where we can improve. Please feel free to reach out to us directly so we can address any issues. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Lawrence,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a great experience with us. Please don't hesitate to reach out to us if there is anything we can assist you with in the future. We hope to welcome you back soon.

10/10 - 훌륭해요

Ayme

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel surprised us in a very pleasant way. Super clean and the room was very nice and comfortable. The staff was super friendly and the restaurant they have is excellent.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Ayme,Thank you for your kind review! We are thrilled to hear that you enjoyed the cleanliness of our hotel and found your room to be comfortable. Our staff takes pride in providing exceptional service, so we appreciate your kind words. It's wonderful to hear that you had a great dining experience at our restaurant as well. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Jacqueline

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Jacqueline,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 - 좋아요

patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Bathroom was small. Shower was good. Able to shop nearby.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello patricia,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our friendly and helpful staff. We apologize for any inconvenience you may have experienced with the size of the bathroom, but we are glad to hear that the shower met your expectations. We hope you had a great time exploring the nearby shopping options.

6/10 - 괜찮아요

James

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No water to the bathtub and shower.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello James,We apologize for any inconvenience you experienced during your stay. Our team is dedicated to ensuring a comfortable stay for our guests. We appreciate your feedback and will investigate the water issue to prevent any future occurrences. Please feel free to reach out to our management team directly to discuss your concerns further.

10/10 - 훌륭해요

Ellisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always stay here on our way to my in-law’s in Maine. Love we can bring our fur baby and she is accepted. Thank you!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Ellisa,Thank you for choosing our hotel as your stopover destination. We're thrilled to hear that you appreciate our pet-friendly policy. Providing a welcoming environment for both our human and furry guests is important to us. We hope to welcome you and your four-legged friend back again soon!

10/10 - 훌륭해요

Margarita

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Margarita,Thank you for your positive feedback! We strive to provide excellent service to all our guests. If there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful, room was nice, pillows were great, pool was amazing and breakfast was delicious.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Lisa,Thank you for sharing your positive experience with us! We're thrilled to hear that our staff provided exceptional service, and that you enjoyed the comfortable room, pillows, amazing pool, and delicious breakfast. We're glad you had a wonderful stay with us and hope to welcome you back in the future.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was neat and clean and I especially enjoyed the availability of the fitness room and the swimming pool. The morning breakfast which was provided to guests was an additional convenient feature which allowed me to have breakfast without having to drive to a restaurant.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello John,Thank you for your kind review! We're delighted to hear that you enjoyed our clean and tidy rooms, as well as the convenience of our fitness room and swimming pool. Our breakfast option is aimed at making our guests' stay more comfortable, and we're glad you found it convenient. We hope to welcome you back soon for another wonderful stay.

10/10 - 훌륭해요

Jennifer M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
The hotels is beautiful and the staff is friendly. That will be my hotel when I go up agan
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Jennifer M,Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at our hotel. Your satisfaction is our top priority, and we're glad that our friendly staff made your stay memorable. We look forward to welcoming you back during your next visit to the area.

8/10 - 좋아요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay! Loved the hot breakfast options! Only downside was hearing ANYONE and EVERYONE who was walking by talking in the hallway.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Kristen,Thank you for your feedback! We're glad to hear that you enjoyed the hot breakfast options during your stay. We apologize for any inconvenience caused by the noise in the hallway. We strive to provide a comfortable experience for all our guests and appreciate your input.

8/10 - 좋아요

Edward

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Edward,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

RONALD 님, Redondo Beach

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello RONALD,Thank you for rating our hotel with a perfect score! We are thrilled to hear that you had such a positive experience during your stay. We appreciate your support and hope to welcome you back again in the future.

10/10 - 훌륭해요

Sherrol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Sherrol,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Valerie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay each and every time
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Valerie,Thank you for your feedback! We're delighted to hear that you had a comfortable stay with us.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed stay.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Donna,Thank you for choosing our hotel, we are glad you enjoyed your stay! This is just waht we needed to hear.

10/10 - 훌륭해요

Marjorie

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 15일
Hello Marjorie,Thank you for your amazing review! We're delighted that you had such a fantastic experience with us. We look forward to welcoming you back soon!

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Bruce,Thank you for your positive rating! We are glad to hear that you had a great experience at our hotel. We hope to welcome you back soon!

4/10 - 별로예요

John

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Go somewhere else
We got to the hotel about 4 p.m., and my wife wanted to take a shower. No hot water. She called downstairs and was told the hotel boiler wasn't on. They did turn it on and she got to take a shower -- but not before noticing that the toilet was filthy. I needed to log into a computer to print something. There were two computers, but only one worked -- and that one had a sign saying you couldn't print off it. The very nice young lady behind the desk said it would print -- but it didn't. She let me use the computer/printer behind the desk. The staff gets a "A" -- but the facility gets a "D."
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello John,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 - 훌륭해요

Claude

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Claude,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 - 별로예요

Jeffrey

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Some equipment not working…
Lobby and breakfast areas were updated. Room we stayed in was a bit rumdown and has a moisture issue. Bathroom fan / light was not functioning. Remote would not work for television. Dead batteries? Only sound volume button would work. We chose channels by pressing buttons on dish tv device. No decaf coffee for breakfast coffee machine.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Jeffrey ,I'm sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and I apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance is our top priority. We assure you that we do care about the upkeep of our property, and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

6/10 - 괜찮아요

Paul

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Paul,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family friendly and wonderful staff!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Jennifer,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

4/10 - 별로예요

Brittany

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was ok but I found a large piece of broken glass under the covers of the bed I was sleeping on. I rolled onto it while sleeping but luckily didn’t get cut. There were also multiple car alarms that went off in the middle of the night making it impossible to sleep. The combination of noise, broken glass and fear that my car was getting broken into made for a very sleepless night. Although the hotel appeared clean and the staff was friendly I will definitely not be back.
답변 제공: Manager 님, 2023년 10월 7일
Hello Brittany,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 - 훌륭해요

Daniel

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Daniel,Thank you for the perfect rating! We're thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Kahoru

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price were low price than other time
I need a nice shower . I couldn’t use shower very well . Because shower head was no good and the water didn’t come out very well. But I use a bottom hot water . Not shower when I washed my body
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Kahoru,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and accommodations. I would like to apologize for not exceeding your expectations with the condition of the hot water and shower, your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. I hope that you will stay with us again if your travels bring you back this way.

10/10 - 훌륭해요

Mark

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
dinning
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hi Mark,Thank you for sharing this review, and we welcome you to visit us again anytime!