6 개의 야외 수영장, 카바나(요금 별도), 수영장 파라솔

하얏트 리젠시 마우이 리조트 & 스파 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 712개" "
평점 8 - 좋아요. 1005개 이용 후기 중 167개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 71개" "
평점 4 - 별로예요. 1005개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 21개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Dongkyun

2022년 12월에 2박 숙박함
답변 제공: Hyatt Regency Maui 님, 2023년 1월 13일
Mahalo for the 10-star rating!

8/10 - 좋아요

Boyoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 5월에 5박 숙박함

10/10 - 훌륭해요

Nischal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice beach
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

KARL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was on the beach and well manicured. Friendly staff.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Club Room staff are the best!!!
2024년 3월에 7박 숙박함
답변 제공: Hyatt Regency Maui 님, 2024년 4월 15일
Thank you for the kind review!

10/10 - 훌륭해요

Subin Ratna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience
2024년 4월에 2박 숙박함
답변 제공: Hyatt Regency Maui 님, 2024년 4월 15일
Thank you for the great review!

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Youngsoo

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unrealistic
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Masoud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear Masoud,Mahalo for sharing your thoughts with us! We're overjoyed to hear you enjoyed your stay. Looking forward to welcoming you back in the near future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 10박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear Robert,Mahalo for taking the time to share your experience. We're so glad you had a memorable stay and look forward to your next visit with us.

10/10 - 훌륭해요

Jazzmin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just beautiful & breathtaking
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear Jazzmin,Mahalo for your feedback. We're delighted to hear that you found our property both beautiful and breathtaking. It's our goal to provide a setting that truly captivates our guests, and we're thrilled we could offer you such an experience. We look forward to the opportunity to welcome you back for another enchanting visit.

6/10 - 괜찮아요

Bernard John 님, Costa Mesa

가족 여행
The property currently houses approximately 400 displaced Lahaina fire victims. You don’t find out about it until after you check in and they don’t tell you anything unless you ask. There is no break in rates and they actually charge you top dollar and say it is because they are fully booked. Only true because half of the hotel is housing fire victims probably paying nothing. Steer clear of this hotel until the fire relief issue is resolved or until paying customers receive something for this inconvenience. Does not have the feel of a 5 star resort while this is going on.
2024년 2월에 7박 숙박함

6/10 - 괜찮아요

Abdolreza

2024년 2월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear Abdolreza,Mahalo for your feedback. Please reach out to us directly so we can get a better understanding of where we fell short during your stay.

10/10 - 훌륭해요

Joanne 님, Brentwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with great restaurants, gym, and activities.
2024년 2월에 12박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear Joanne,Mahalo for your kind words. We're delighted to hear you enjoyed our beautiful property, along with the variety of dining options, our well-equipped gym, and the range of activities available. We strive to create an exceptional experience for all our guests, and it's wonderful to know we succeeded during your stay. We look forward to welcoming you back for another enjoyable visit.

10/10 - 훌륭해요

Alys Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous Hyatt. The grounds, rooms and interior areas were spotlessly clean. ALL of the staff were friendly and helpful. We especially liked the penguins and all the parrots and other birds that were so well taken care of at this Hyatt. Rob at the bar down by the pool made the best drinks and was very personable to everyone, he is the perfect bartender. We just had such a fabulous stay and it made us proud to say we are Hyatt members. Thank you so very much for such a memorable stay. The grounds and landscaping surrounded resort is just so beautiful.
2024년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear Alys Ann,Mahalo for your glowing review of your stay at our property. We're thrilled to hear that you found the grounds, rooms, and interior areas impeccably clean, and that our staff across the board were friendly and helpful. It's wonderful to know that the penguins, parrots, and other birds added a special touch to your visit, and we're glad you appreciated our efforts in their care. We'll be sure to pass along your compliments to Rob at the pool bar for his exceptional service and delightful drinks. As Hyatt members, your satisfaction and pride in your membership mean the world to us. We're honored to have provided you with a memorable stay and look forward to welcoming you back to enjoy the beautiful grounds and landscaping once again.

4/10 - 별로예요

Maciej

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outdated hotel. For $800 a night average experience. Cheep scratchy loud uncomfortable bed sheets. Eggs at breakfast are synthetic and terrible. Must be powered eggs. Just horrible. Staff was nice overall. Jepengo the restaurant was great. Steakhouse decent.
2024년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 18일
Dear Maciej,Mahalo for sharing your feedback. We're sorry to hear that your experience did not meet expectations, especially considering the rate. We apologize for the discomfort caused by the bedding and the quality of breakfast eggs. We're glad, however, that you found our staff to be pleasant and enjoyed dining at Japengo and found our steakhouse to be decent. We value your input as it helps us identify areas for improvement to enhance our guest experience. We hope to have the opportunity to provide you with a more satisfying stay in the future.

8/10 - 좋아요

Emily

연인과의 여행
This hotel had a lot of displaced residents in it still which is fine but you definitely don’t receive the same 4-star experience. Our room was dirty
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything about the Hyatt. Swans, Parrots, Birds and Penguins. Saw a whale Breach fromour balcony. All the staff were very helpful. Highly recommend
2024년 1월에 5박 숙박함
답변 제공: Hyatt Regency Maui 님, 2024년 2월 5일
Thank you so much for sharing your wonderful experience at the Hyatt! We're thrilled to hear that the swans, parrots, birds, and penguins added a unique touch to your stay, and witnessing a whale breach from your balcony must have been a truly spectacular sight. It's heartwarming to know that our staff contributed positively to your visit, making it more enjoyable and memorable. We're grateful for your high recommendation and look forward to welcoming you back for another delightful stay in the future. Thank you for choosing the Hyatt!

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s one of our favorite places to stay
2024년 1월에 1박 숙박함
답변 제공: Hyatt Regency Maui 님, 2024년 2월 5일
Mahalo! We love to host you.

10/10 - 훌륭해요

Antoine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great staff, great accomodations not much more to say!
2024년 1월에 7박 숙박함
답변 제공: Hyatt Regecny Maui 님, 2024년 2월 5일
Mahalo for the amazing review!

10/10 - 훌륭해요

Christina

좋아요: 청결 상태
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Cindy

가족 여행
All charges are pretty high
2024년 1월에 3박 숙박함
답변 제공: Hyatt Regency Maui 님, 2024년 2월 5일
Thank you for your feedback. We understand your concerns regarding the pricing. We strive to provide a high-quality experience and ensure that every aspect of our service justifies the value. However, we take your input seriously and will review our pricing structure to ensure that it reflects the quality and the services we offer. If there are specific areas where you felt the value did not meet the cost, please let us know so we can address these concerns directly. Your satisfaction is important to us, and we appreciate the opportunity to improve.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. The staff was still recovering from the wildfire but was incredibly friendly and welcoming. The grounds are beautiful. The penguins and birds in the lobby are super fun and my kid loved it. The only thing pool grotto was under construction, which was a little disappointing as we were looking forward to that but everything else was amazing.
2023년 12월에 5박 숙박함
답변 제공: Hyatt Regency Maui 님, 2024년 2월 5일
Thank you for your kind words and for taking the time to share your positive experience with us. It's heartening to hear that despite the challenges following the wildfire, our staff was able to provide a friendly and welcoming atmosphere during your stay. We're delighted that you found the grounds beautiful and that the penguins and birds in the lobby added an element of fun and enjoyment for your child.We understand your disappointment regarding the pool grotto being under construction, and we apologize for any inconvenience this may have caused. Your anticipation of enjoying that particular feature is completely understandable, and we're sorry that it wasn't available during your visit.We're thrilled to know that, overall, you had an amazing stay with us. Your feedback is greatly appreciated as it helps us to continue providing a great experience for our guests. We hope to have the pleasure of welcoming you back again soon, hopefully with all amenities, including the pool grotto, fully accessible for you and your family to enjoy.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

janet myrna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Patsy

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great! Nice hotel with lots of amenities. Pool area was great, option to upgrade our room at check in was awesome!
2023년 11월에 2박 숙박함
답변 제공: Hyatt Regency Maui 님, 2023년 12월 1일
We're thrilled to hear you enjoyed your stay at Hyatt Regency Maui! It's wonderful to know that our pool and room upgrade contributed to making your visit memorable. We look forward to welcoming you back soon for another fantastic experience! Aloha!

2/10 - 너무 별로예요

Jasmeet

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurant food is no good. We got influenza eating from there. More Over no medical help at all on site. Asked if there was a doctor near by they said “no there used to be a doctor but not there anymore “
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Clark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. Can't wait to return. I highly recommend this Hyatt.
2023년 11월에 3박 숙박함
답변 제공: Hyatt Regency Maui 님, 2023년 11월 27일
It's wonderful to hear that your stay with us was enjoyable and that you're looking forward to returning. Thank you for recommending our resort, and we eagerly anticipate your next visit!

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value for Maui
Great stay at a gorgeous hotel. Had all the feels of a high end luxury Maui resort and saved a little on the price tag. We got upgraded to a waterfront room with 2 balconies. Very nice.
2023년 11월에 5박 숙박함
답변 제공: Hyatt Regency Maui 님, 2023년 11월 27일
Thank you for your kind words! We're so pleased to hear that your stay captured the luxury you expected from a Maui resort, with the added delight of an upgrade to a waterfront room with dual balconies. It's wonderful that we could provide you with a high-end experience at great value. We hope to have the pleasure of hosting you again soon!

10/10 - 훌륭해요

Keith

2023년 11월에 6박 숙박함
답변 제공: Hyatt Regency Maui 님, 2023년 11월 20일
Mahalo for sharing your thoughts on your recent stay. We're pleased to hear that you enjoyed the spacious room with its scenic views, and that our breakfast waitstaff brought smiles to your mornings. We understand your concerns about the crowded pool area and regret any inconvenience this caused. Your feedback is valuable to us as we continually strive to improve our guest experience. We hope to welcome you back soon for another stay that's as enjoyable as the Maui sunsets.

10/10 - 훌륭해요

theodore 님, vacaville

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great. The beach was nice. Due to erosion the beach path was washed out between the hotel and Whalers Village, which made us walk on the street because we had a stroller. Parking was a pain.
2023년 11월에 6박 숙박함
답변 제공: Hyatt Regency Maui 님, 2023년 11월 16일
Mahalo for your feedback on your recent stay with us. We're glad to hear that you enjoyed the property and the beach. Thank you for choosing Hyatt Regency Maui, and we hope to welcome you back in the future, providing a more comfortable and convenient experience.

8/10 - 좋아요

Kelly Ann 님, Rohnert Park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. This was our 3rd visit and we will definitely go back!
2023년 7월에 6박 숙박함

4/10 - 별로예요

Zahid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Refund policy for emergency situation is not good
We do appreciate all the help from the hotel, but due to the emergency declared for the fires and wind, we requested to get some refund thru hotels.com. But the hotel plainly refused. We spent 2 days and 2 nights without and power and data. The hotel at least should help with refund even if partial, but did not help. Other than that, the first two days have been good.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel y personal atento !!!
2023년 7월에 8박 숙박함

2/10 - 너무 별로예요

Dustin

2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there during the Maui wildfires and the fire in Lahaina. The hotel lost power right away only had one back up generator, which only ran one elevator in each tower. They need more generators. We lost electricity, air-conditioning cell service, Internet, and food. They were still charging people after the power went out For hotel stays as well as food, which was dwindling every day. Their escape plan was horrible. They told us to go on the golf course and sit in the sand and if the fire got a closer to go in the water. I have been to this hotel before and it was fantastic many years ago but unfortunately, we got stuck during the wildfires and they were not prepared at all .
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an awesome time. It was cut short due to the fires in Maui. I do think communication with with guests could have been better during this dire situation.
2023년 8월에 9박 숙박함

2/10 - 너무 별로예요

Polina

I’m requesting all the money back We could not stay at the resort Because of the fires The staff wasn’t helping at all We literally had to escape
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort, great dining options and friendly staff!
2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Hila

2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Lucila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort!
2023년 7월에 5박 숙박함

2/10 - 너무 별로예요

Vahagn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

8/10 - 좋아요

Narwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
C

8/10 - 좋아요

KIANA

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Maria 님, Simi Valley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

8/10 - 좋아요

Vrej

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relaxing
2023년 7월에 8박 숙박함

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property! We loved our stay.
2023년 7월에 1박 숙박함