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오션 뷰 스위트 앳 로열 카하나 여행 후기

3 out of 5
오션 뷰 스위트 앳 로열 카하나
4365 Lower Honoapiilani Road, Lahaina, HI

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 26개 이용 후기 중 8개" "
평점 8 - 좋아요. 26개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 6개" "
평점 4 - 별로예요. 26개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 1개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

10/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything you need for a great vacation. Clean, well taken care of room in a great location. Ocean views and easy access to everything. Washer/ dryer and a stocked kitchen made this trip very easy.
2021년 12월에 8박 숙박함
답변 제공: Pam 님, 2022년 1월 3일
Thank you so much for taking the time to write a review. We look forward to your return! Aloha & Mahalo.

8/10 - 좋아요

Kafayat

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great stay
It was great. Pros: Pretty view, nice size place, balcony, pool, gas, convenience store and McDonald’s close by Cons: Difficult to communicate with host after hours, AC and hot water didn’t work at first, FAR FROM AIRPORT IT IS 45min-1 hour from OGG, depending on the apt you get, the key must be picked up at a different location before going to the place you booked (quite inconvenient though the place wasn’t far)
2021년 6월에 4박 숙박함

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent condo customer service at front desk, very clean unit, quiet environment, peaceful scenery, convenient washer/dryer and kitchen well service. Overall, it’s a great experience for my first time in Maui.
2020년 1월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Could be better
This was quite expensive in relation to quality, possibly because we visited at peak season and it was in an expensive area of Maui. The photo shown for the condo was totally inaccurate. The photo implies that the condo property has an easily approached white sand beach. Actually, it had a pool area that was separated from the ocean by large sandbags that provided no ocean access. Little things were awkward. The check-in and check-out involved going offsite because the condo rental was arranged by the condo owner rather than by a condo office in the building. The vacuum cleaner and other stuff in the closet made it difficult to store luggage. The warning of a large cleaning fine for cooking fish, onions, garlic, curry or other things that would leave a lingering smell discouraged us from cooking dinners.
2020년 1월에 3박 숙박함

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Sean 님, Waterdown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The properties had those little extras. Boogie boards and beach umbrella as well as beach chairs.
2019년 10월에 5박 숙박함

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best thing about this property is the view! This property was perfect for our needs, however it was a little dated. That being said, it was clean and we enjoyed sitting on the deck and watching the view every chance we had. The property concierge was very helpful and the rental management company was very accessible as well.
2019년 4월에 4박 숙박함
답변 제공: MBOVR 님, 2019년 6월 18일
Aloha Carol and thank you for your review! We are so happy you enjoyed the amazing view! We have just finished another remodeling project, and hope you can return again soon to check it out! Mahalo!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
The room was nice enough, but they had a definite roach problem. When I contacted the management company they came and placed roach motels. The normal building pest control came that same week, but we had multiple roaches each day
2019년 2월에 5박 숙박함
답변 제공: MBOVR 님, 2019년 6월 18일
We are happy you liked the room. We apologize that you encountered some issues during your stay. We take this very seriously, and are very proactive in halting any potential problems right away. We hope you will try us again and see for yourself that the unit is very clean. Mahalo.

8/10 - 좋아요

Sébastien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très beau petit condo. Dormir au son des vagues. Très agréable.
2019년 1월에 4박 숙박함

10/10 - 훌륭해요

Davidalin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Sunsets
The ocean front view was outstanding! We could watch the sunset every night from the comfort of our own bed. The staff was so nice, and made everything so easy! It’s in a great location of town which made for a great environment.
2018년 5월에 4박 숙박함
답변 제공: MBOVR 님, 2018년 6월 13일
Aloha and thank you so much for the feedback! We are very happy that you enjoyed the gorgeous ocean view and had an easy and relaxing stay! We look very forward to your return! Mahalo!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Roaches painting outdated amenities dirty....for price bad!!!
2018년 4월에 5박 숙박함
답변 제공: MBOVR 님, 2018년 4월 28일
Thank you for your review, although we are not quite sure you stayed in our unit by the description you have posted. Cleanliness is very important to us, and no complaints have been made directly to us so that we could properly address. Mahalo & Aloha

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Breathtaking Lanai
Our studio condo was a fine retreat. Comfortable. Not noisy. Could use some updating compared to others we saw. Big, comfy king bed. Everything we needed. But the lanai and view of Molokai was mesmerizing. We spent a lot of time chilling out and watching sunsets and whales. Great spot. Convenient. Lovely stay.
2018년 3월에 7박 숙박함
답변 제공: MBOVR 님, 2018년 4월 6일
Aloha & thank you so much for taking the time to review us. We are thrilled that you enjoyed the incredible view and location, as well as the amenities! We are constantly improving the room and contents, so more exciting renovations will be coming soon. We would love to have you back to enjoy them! Aloha & Mahalo

8/10 - 좋아요

Doug 님, Royal Kahana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice condo, close to water
Beach is unfortunately eroded. Thru no fault of condo owner; mother nature in charge there! Accessable beaches close by though. I would recommend this condo to others.
2018년 2월에 7박 숙박함
답변 제공: Tanaz 님, 2018년 4월 6일
Aloha Doug and thank you so much for the review and pictures of the view from the lanai. Although the beach currently comes and goes with seasons and tides, they have been working on a plan to make the area more stable. Please check back with us for updates on the progress. We hope to see you again soon! Aloha & Mahalo

10/10 - 훌륭해요

Betty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous Ocean view from the room/balcony. I loved that there was a small kitchen area in the studio. The pool was literally steps away from the beach!!!
2017년 7월에 7박 숙박함

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maui at Ocean View
This was an amazing vacation. The Royal Kahana was perfect for a comfortable, clean and awesome stay. We booked through Maui Beach Ocean View Rentals. Mahalo to Tanaz for her reservation. We'll certainly return here.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Hotel was fine. Room is very 'dated"
Inconvenient to get room key from owner of condo- especially when coming in the middle of the night. The owners were very attentive to making sure we had driving directions and were prepared to accept our "condo" when we arrived. Assess to our room was good. Parking is tight but typical of Maui. The room provided a lot of linens, There was no coffee or cream available unless you go and buy it so be prepared as the coffee maker is there but not the supplies. The kitchenette is small, outdated, but has plenty of cooking supplies. Lighting in the room is awful so if needing to work on a computer or to read a book it is a challenge. We enjoyed our stay though.

8/10 - 좋아요

carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable condo, beautiful view
The room was comfortable and the ocean view lovely. Lots of whale activity visible from the lanai! The only down side was the VERY noisy garbage trucks that appeared several mornings around 8:00 a.m. during our one-week stay. Because of the unit's proximity to the street and location of dumpsters, this would make it difficult for anyone wanting to sleep in or enjoy a quiet, peaceful morning coffee on the lanai. Other than that, though, this was a very comfortable home away from home.

4/10 - 별로예요

Dragon 님, Marysville, WA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice area, wrong room!
We had friends in two other rooms, one small like ours and the others in a suite. both of them were updated and ours WAS NOT! no amenities for going to the beach, IE: beach chairs, cooler...Etc. and the beach at the hotel was washed out so we had to rent stuff to take somewhere else while those things were available in our friends rooms. Base boards were gross, bathroom windows didn't work, slider took two hands and full strength to open and close. Lousy room
답변 제공: Maui Beach Ocean View Rentals, LLC 님, 2017년 1월 11일
Thank you for noticing our amazing location and great staff! We apologize that we were not aware of the maintenance issues until after your stay. Thank you for letting us know so that we could take immediate action. We have also recently undertaken a full bathroom remodel and paint. We are constantly looking for ways to improve, and appreciate your feedback. Mahalo!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Cold in Kahana
I was very disappointed with this rental, not because there was really anything wrong with the suite, but because after we were required to pay in full up front, we received a daunting document listing everything we weren't allowed to do and we had to sign to agree or forfeit our money. This should have been presented prior to payment so that we had a choice to disagree. We are kind, clean and considerate renters and we were made to feel like criminals. When we checked in to the room, the binder that would normally outline amenities and attractions was a reiteration of all of the condo bylaws. There was nothing welcoming about this. The room was decent and clean, but could use some updating. The view from the balcony was breath-taking but obstructed by a 'No-smoking' sign front and centre. And lastly, we had to pick up the keys from a secondary location and then drop them off there as well. We are the customer, and it would have been nice to leave the keys in the room (since we had not rented a car). Perhaps these owners have had some bad tenants, but I felt that they shouldn't just assume that everyone is going to be. In email correspondence the property manager was very courteous.
답변 제공: Maui Beach Ocean View Rentals, LLC 님, 2017년 1월 11일
Thank you Anonymous for your feedback. We are happy you enjoyed the awesome beach, resident turtles, breathtaking balcony ocean views, and clean room. We apologize about your booking experience through a third party, and have noted your concerns. We are also pleased to report that in addition to constant routine maintenance, we have completed a major remodel of the bathroom. We hope to welcome you back again to have the opportunity to provide you a 5 star experience. Mahalo.

6/10 - 괜찮아요

James 님, North Carolina

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice, quiet week...
I was there to compete in the Xterra Triathlon world championship race that took place 3 miles up the road in Kapalua. The room was spacious for one person, nice ocean view, and quiet except for the sound of the waves on the beach. Full washer/dryer was a pleasant surprise. I enjoyed my stay and would return again.
답변 제공: General Manager 님, 2017년 1월 11일
Aloha James for your review! We enjoy welcoming XTERRA athletes each year, and are thrilled that you had an enjoyable and quiet stay at our ocean view condo. It would be our pleasure to welcome you back again next time! Mahalo!

6/10 - 괜찮아요

Bo 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스
Nice condo for secluded vacation
It was a pleasant stay with a BEATIFUL view. Since it was a condo it had all the useful amenities - FULL Wi-Fi ( a big plus), kitchen supplies for cooking, SCISSORS!, beach towels. However the room had an odor to it mainly from couch and seat cushions. Opening the balcony door and spraying with glade helped alittle. We couldn't get the washer to work (might be because we didn't know how to operate it?), it was more difficult than it needed to be. Dryer took a bit of time to dry than normal. The surrounding area was very much resort. Not too many good places to eat.
답변 제공: General Manager 님, 2017년 1월 11일
Thank you Bo for your feedback. We try very hard to think of our guests every need and comfort, and are thrilled that you had a pleasant and convenient stay in our ocean view condo! We apologize that the washer and dryer were unfamiliar to operate. We are always looking for ways to improve for our guests, and now have appliance manuals available in the room. It would be our pleasure to have you stay with us again, and I will be happy to personally assist with anything you may need. Mahalo, Tanaz

2/10 - 너무 별로예요

yared

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unclean rooms!
The room needs extensive cleaning especially the carpet and curtains. We chose this hotel to get our laundries done and change from restaurant food to self cooked food after staying 8 days visiting 3 of the Islands. But the washing machine was not good and the kitchen materials are unattractive that we end up only cooking breakfast the last day of our stay (which got us a $50 penalty for checking out 1 hour late.) It was our 5th hotel in 10 days and it was our worst choice.
답변 제공: General Manager 님, 2017년 1월 11일
Thank you for your feedback. Your concerns were taken seriously. All items and appliances are inspected and replaced as necessary in the units. Carpets and curtains are also regularly professionally cleaned. We apologize if you experienced any unknown issues with these items during your stay, and hope that you will give us another chance to experience the clean quality room that other guests have experienced. Mahalo.

10/10 - 훌륭해요

Sarina 님, Antioh CA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
I would stay here again no question!

8/10 - 좋아요

Annelie 님, Stockholm

좋아요: 객실의 편안함
Självhushåll med havsutsikt
Hotell Royal Kahana är ett stort hotell med dels vanliga hotellrum, dels rum som ägs och hyrs ut av privatpersoner. Det här är det sistnämnda, vilket innebär väldigt begränsad service från hotellet. Det var inga problem att nyttja parkering, pool, grillar vid poolområdet och hotellets trädgård men det låsta cykelförrådet i källaren (som jag verkligen hade haft användning av) ingår inte och det ingår inte heller någon städning, bäddning, handduksbyte etc under vistelsen. Det mesta en behöver finns på rummet. AC, fläkt, tvättmaskin, torktumlare, strykbräda, mikro, litet kök, bra Wi-Fi, en bekväm säng och en balkong med jättefin havsutsikt. Lugnt och tyst läge, vet inte om det berodde på att vi hade bra grannar eller inga grannar, men störda blev vi i alla fall aldrig. Kvinnan som vi hyrde rummet av var otroligt serviceinriktad och hjälpsam. Ringde och kollade läget med oss när vi precis hade kommit dit och svarade snabbt på de frågor jag skickade via mail till henne. Hon var väldigt mån om att vi skulle ha det bra och löste bl.a. problemet med cykelförvaringen så snabbt hon kunde.

8/10 - 좋아요

Linda 님, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value; beautiful view
Older propery, but clean with gorgeous oceanfront view.

8/10 - 좋아요

Jim 님, Yarrawonga Australia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice comfortable room with balcony .
Room was equipped with all needed cooking utensils, fan and air conditioning cooking equipment, extra large double bed,great ocean view form balcony, clothes washer and dryer, we were on the fourth floor so had no problems with noise.