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아주르 비치 부티크 호텔 여행 후기

3.5 out of 5
아주르 비치 부티크 호텔
Royal Road, Grand-Baie

이용 후기

6.8
평점 10 - 훌륭해요. 26개 이용 후기 중 6개" "
평점 8 - 좋아요. 26개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 5개" "
평점 4 - 별로예요. 26개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 3개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

JUN HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
10점 만점에 9ㅈㅁ
체크인/체크아웃 편리하고 주변 치안도 매우 좋고 시설도 새로 리모델링 한지 얼마 안 되어서 깔끔하고 좋습니다. 다만 화장실이 거실과 개방되어 있고, 화장실 유리문도 없어, 연인(부부)가 아닌 출장목적으로 2인 투숙시 사용하는데 불편할수 있습니다. 그외 사진그대로 시설이 잘 되어 있습니다.
2018년 6월에 2박 숙박함

8/10 - 좋아요

Hayley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Azure beach
The location was great, right in the middle of grand baie. Service was ok and room was clean.
2021년 11월에 2박 숙박함
답변 제공: Azure Beach Boutique Hotel 님, 2021년 11월 16일
Hello Hayley, thank you for your nice and kind comments. We are glad that you enjoyed your stay with us. It will be a pleasure to see you again. Regards, Siman

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The hotel advertises as having a restaurant, which was only open on two occasions during my 12-day stay. The staff could not tell me when the hotel would be open and instead advised that I go elsewhere, down the road. I did not feel safe leaving the hotel at night, so this proved to be an issue.
2020년 2월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pas de parking
Personnel accueillant. Couloir des chambres , moquette très sale et tachée. La chambre très propre, grand lit, pièce très grande avec tout le confort. Un problème il n'y a pas de parking. Les voitures sont garées le long de la route s'il y a de la place. Il faudrait préciser parking publique ou privé. Nous rencontrons le même problème à la Réunion.
2020년 1월에 4박 숙박함

2/10 - 너무 별로예요

Graham

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Where do I start!! The building looks half built and the photos in the website are surely not the same hotel. Dirty carpets, smell of sewage and noisy. Breakfast okay but the same every day fruit and omelette. Internet broken and nobody seems to care. Only good thing I can say is the price wasn’t too high. Having said this I’d rather camp on the beach. Other than the noise not a bad location, if you can sleep with a dozen or so stray dogs barking all night
2019년 9월에 5박 숙박함

6/10 - 괜찮아요

Kim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 5박 숙박함

6/10 - 괜찮아요

Kerseri

좋아요: 직원 및 서비스
Not so good. Got there and apparently we had to be placed in another hotel due to the room not being available which was completely unacceptable although payment was made in full prior to arrival. Then we were moved to another place and then back to the hotel the following day. It was a waste of a day and spoilt our time in Grand Baie🙄
2019년 9월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, friendly staff and the room was quiet, nice and very clean
2019년 5월에 4박 숙박함
답변 제공: Bhavna 님, 2019년 5월 30일
Good day, We hope you enjoyed your stay at our place. Thank you for your review. Kind Regards Bhavna

4/10 - 별로예요

Elvira

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was just ok the only good thing was the view, there was no orientation of the place on check in, the tv was not working, there was no kettle until all was requested. Also throughout the stay there was no hot water. The hallway carpets are stained and also always had a bad odor. The staff were friendly however
2019년 5월에 8박 숙박함
답변 제공: Bhavna 님, 2019년 5월 15일
Good day, Sorry for the inconvenience caused during your stay. Please note that all the necessary has been done to fix those inconvenience. Thank you for your review. Kind Regards Bhavna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value!
Friendly staff and good service! Nice place to stay in Grand Bay. Good breakfast with nice view!
2019년 3월에 4박 숙박함
답변 제공: Bhavna 님, 2019년 4월 11일
Thank you sir, We loved it that you liked it here. You are most welcome back. Kind Regards Bhavna Reservation

4/10 - 별로예요

Mauricio

Uma espelunca em Grand Bay !!!
Depois de quase 24 horas de viagem entre o Rio de Janeiro a Mauritius , cheguei no hotel e fui avisado que o hotel estava cheio ( overbooking ) e me colocaram em um outro hotel a 2 Km da onde eu queria ficar em Grand Bay. Passei dois dias nesse hotel que era bom. Ao chegar no hotel que eu havia reservado , constatei que o quarto que eu havia pago estava ocupado ! Era um quarto Premium com varanda e vista mar! Depois de muita briga uma parte da diferença me foi devolvida e ganhei de “ brinde “ um passeio de Catamaran . Hotel cheio de infiltrações , cheiro de mofo no quarto 306 que eu fiquei ! Gerência irresponsável onde só visam o lucro ! Não recomendo essa espelunca! Tentei reclamar duas vezes com a Hotéis.com e a ajuda foi zero ! Fiquei muito chateado com o hotel que não volto mais e com a falta de apoio da Hotéis. Com
2019년 2월에 6박 숙박함
답변 제공: Bhavna 님, 2019년 4월 11일
Good day sir, We are extremely sorry for the inconvenience caused. We will make sure next time such things do not happen. Kind Regards Bhavna Reservation

4/10 - 별로예요

John

별로예요: 직원 및 서비스, 객실의 편안함
Needs work
No aircon as not working poor state of repair not good at all
2019년 3월에 2박 숙박함
답변 제공: Bhavna 님, 2019년 4월 29일
Good day sir, We already fixed the Aircon.

6/10 - 괜찮아요

K

좋아요: 청결 상태
별로예요: 직원 및 서비스
Positive: - Food in the restaurant super - Location great Negative: - Not a 4 star, rather a 3 star, especially in service - Reception is a box and receptionist availability is random. Information on opening hours not indicated on the door or elsewhere. - Check-in: no information that the check-in is exclusively from 2 pm without flexibility, e.g. at least checking the reservation, tell that the room will be ready by 2 and until the luggage can be placed somewhere. I arrived at 11, the owner told me to sit down as the receptionist is not available before 2 pm. Waited almost 2 hours, without knowing whether the booked room is available or not, the owner mentioned that I might need to sleep in the first night in another hotel. The owner had no clue about the reservations, seemed very confused and unprofessional for guest service. When the receptionist arrived, she was arrogant and told that they mixed up something with my reservation, so on the first night, I cannot get the booked and paid ocean view room. No compensation, not even a diner was offered for this incident. - The ocean room had a nice view from the window, but you have to use constantly the blinder, because there was a balcony in front of the window, and everybody from the floor has access to it. Therefore, people gathered there, smoking, looking into the room and made noise, completely destroying the privacy. - No door that separates the toilet from the bed area. - Outdated keys, stains on the corridor carpets
2018년 12월에 6박 숙박함
답변 제공: Bhavna 님, 2019년 2월 3일
Hello, We are extremely sorry for the inconvenience caused by our staffs. We will make sure no other clients face the same problem again. KInd Regards Reservation

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A very friendly family run hotel with a popular beach white sandy just across. Grand Bay has a shopping mall, many clothes shops meeting everyones need. Highly recommended. access to bus route.
2018년 11월에 6박 숙박함
답변 제공: Bhavna Seepaul 님, 2019년 1월 11일
Good morning, We are glad that you love your stay at our hotel. We hope to see you soon. Kind Regards Bhavna Seepaul, Reservation Manager

8/10 - 좋아요

Fedelspd 님, Napoli

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel nuovo appena ristrutturato, ottima struttura con splendida vista dal terrazzino. Il personale è straordinariamente disponibile, cortese e impeccabile in particolare i ragazzi che lavorano della sera (Martin e Kheybi) hanno reso fantastico il nostro soggiorno. Consiglio questa struttura a chiunque. Da segnalare anche una fantastica colazione con roba sempre buona e fresca. Uniche note negative l’assenza di Wi-Fi nelle prime camere dei corridoi e dei strani insettini piccoli che abbiamo trovato in camera vicino agli angoli delle pareti.
2018년 11월에 9박 숙박함
답변 제공: Bhavna Seepaul 님, 2019년 1월 11일
Good morning, We are happy you enjoyed your stay at our hotel. As for the insects, we are extremely sorry. We apologised for the inconvenience cause. We hope to see you soon. Kind Regards Bhavna Seepaul, Reservation Manager.

6/10 - 괜찮아요

Monika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt hotell - men varning för köp av halfboard
Hotellet är trevligt med trevlig personal, men alla uppmanas att vara försiktiga vid bokning genom Hotels.com - köp INTE rum med halvpension, för det finns inte. Vi betalade för det, men vid ankomst visade det sig att hotellet inte har nån middagspension - bara rum med frukost. Det finns heller inga egna balkonger - bara en stor gemensam terrass (med fin utsikt!)och det är mot denna som de sk seaview-rummen ligger. Det betyder att de har full insyn och att jalusierna måste vara neddragna och att man alltså inte har nån glädje av utsikt från rummet! Övrigt - fräscha rum ( men ingen dörr till toaletten - bara ett draperi!), bra frukost, bra lokala kommunikationer, promenadavstånd till såväl stränder, som butiker och annan service. Prisvärt - såvida man inte betalat för halvpension!!
2018년 10월에 7박 숙박함

4/10 - 별로예요

jeanluc 님, st pierre

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
des notre arrivée il n'y avait pas de chambre de libre donc on nous a dirigé vers un autre établissement de qualité médiocre pour notre premiere nuit,la demi pension ne comprend qu'un plat chaud, eau chaude douche inexistante, vue par la fenêtre de la chambre calamiteuse, dommage qu'on ne nous ai pas proposer une compensation pour tous ses désagrements heureusement que le personnels etaient aceuillant
2018년 10월에 5박 숙박함

8/10 - 좋아요

Christophe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Correct mais des choses à revoir.
Hormis un souci d'enregistrement survenu lors de mon arrivée (le gérant ne trouvant pas ma réservation a été obligé de me transférer sur un autre hôtel, moins confortable...) et un petit souci technique avec la télévision (image brouillée lorsque celle-ci était fixée au mur... j'ai demandé au technicien de la laisser sur la table afin que l'image reste nette...) mon séjour s'est bien déroulé. Le personnel a été réactif et a toujours essayé de trouver des solutions aux problèmes rencontrés. Pour essayer de se rattraper le repas m'a été offert le dernier soir (avec tout de même un choix limité).
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

Ingrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super séjour
Super séjour de 3 nuits , le pdj était très bon, l'accueil formidable. Encore merci à toute l'équipe pour leur accueil et gentillesse. On reviendra.
2018년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel Accueillant- personnel très aimable
Bon situation géographique Hôtel très propre. Bon service. Wifi marche bien. Lit qualité correcte
2018년 6월에 5박 숙박함

2/10 - 너무 별로예요

Igor 님, Bad Segeberg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel war wegen Umbau geschlossen
Trotz bestätigter Reservierung fanden wir uns bei der Ankunft vor einem wegen Umbau geschlossenen Hotel wieder. Nach dem langen Flug umnd einer späten Ankunft ist es als Urlauber ausgesprochen umangenehm,plötzlich obdachlos zu sein. Wir bekamen dank örtlicher Hilfe noch eine Umterkunft für die Nacht und expedia half uns dabei,am nächsten Tag einen guten Ersatz für das nicht geöffnete Hotel zu finden.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Rafick 님, Australia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Azur, Grand Bay, Mauritius. Do not touch.
My stay was awful. Booked a triple room and was given one room with king size bed. Bed was very old with broken legs. Pieces of would from the broken leg was under the bed. Mattress was fit for the dump, so old and overworn. Mattress was uneven and could feel the springs in my back. It was just like sleeping on an uneven metal. Manger did not do anything to provide some comfort. TV in the room was not connected. Did not work. There was a small empty old fridge in the room. It did not work either. Nowhere to keep some cold water as the weather was hot. There was no telephone in the room. No water sprinklers on the ceiling in case of fire. No lift in the building and no help to carry your baggage upstairs. Reception was unattended mostly in pm and at night. No instruction how to contact anybody if need be. Breakfast was bland, tea or coffee, one boiled egg, bread & butter & jam with a couple of pieces of fruit. Every day the same thing. No cereals or any other choice. When told Manager was not interested in proving any comfort. He got his money and it was very expensive for the poor service and quality. Shower room had only two tired and worn out towels with holes. They were half the size of a bath towel. Only one bar of soap for the whole stay. Unused soaps they collect and recycle to other visitors. This hotel is worse than a 2 star hotel. I would not advise anybody to use this place.

10/10 - 훌륭해요

Christopher 님, Crewe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Blinked and missed it!
Went far to quickly!

6/10 - 괜찮아요

ML 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Basic and clean and close to everything
The staff were very friendly but the hotel was not fully renovated as they have taken the hotel over and are redoing it. Our biggest complaint was no hot water but they eventually sorted that out. The location is right in the middle of Grand Bay, but either side of the hotel are abandoned buildings that you have to get used to. Other than that, is close to everything, it's clean and the food was good.