야외 수영장, 수영장 파라솔, 일광욕 의자

헤리티지 르 텔페어 골프 & 웰니스 리조트 여행 후기

5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 204개 이용 후기 중 145개" "
평점 8 - 좋아요. 204개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 11개" "
평점 4 - 별로예요. 204개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 3개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

4/10 - 별로예요

Geoffrey

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
My wife and I stayed here for 7 nights in February after having seen some recent press highlighting the hotel and new golf course. For context we stayed at The One & Only Saint Geran last year and have had 4 visits to Contance Belle Mare Plage over the last few years. The short review is that the Telfair is not a 5* hotel, it’s really a 3* at best. The hotel itself is pretty however good and service completely let it down. The food quality across all the restaurants, except the Chateau, is poor and no where near Belle Mare despite it being more expensive. The service is even worse with staff seemingly trying to avoid getting their attention, forgetting orders and being totally confused, and even on an occasion being rude. The guest rooms are perfectly good, slightly old but clean and spacious, and the golf courses are good fun. If you don’t care about food/service and just want to play golf and swim in a pool then the Telfair may be fine for you.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Abdullah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honeymooners
One of the best hotels at Mauritius. Highly recommended for couples and family All staff ready to help you
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Emma Charlotte

연인과의 여행
Incredible stay for our honeymoon
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

claude André

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Établissement de haut standing dans une ambiance décontractée Cuisine raffinée
2023년 11월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place to relax
Beautiful resort overlooking the sea. Quite spacious and well designed. Several good restaurants to choose from all with different styles, 3 swimming pools, some sailing boats etc to use, a basic spa and some tennis courts. Service generally helpful. Nice place to spend a few days relaxing and feeling pampered.
2023년 10월에 5박 숙박함

4/10 - 별로예요

MOUNIR

2023년 10월에 9박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 11박 숙박함

10/10 - 훌륭해요

Champa

좋아요: 편의 시설/서비스
The resort was excellent and all staff was helpful and friendly Melvin was very helpful Anne Marie was excellent with her cleaning our room
2023년 9월에 9박 숙박함

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Benny 님, Wismar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 9박 숙박함

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel with many activities and dining options. Le Château restaurant is a masterpiece.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

bertrand gilles

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sejour parfait hotel sublime restaurants merveilleux personnel aux petits soins
2023년 8월에 13박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 6박 숙박함

6/10 - 괜찮아요

Manuel

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect Hotel with Perfect service
2023년 7월에 10박 숙박함

10/10 - 훌륭해요

Vicram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Jean-Marc

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Trop de vernis manque de substance
Charmant établissement mais sous le vernis il y a de choses qui ne suivent pas. Personnel qui ne cherche pas du tout le contact , poli certes mais très impersonnel. On sent un petit air de chasse au profit et une indifférence générale malgré les manières. Concernant la cuisine , quand on va à un tel endroit nous cherchons de connaître les saveurs locales et pas manger du foie gras . Je crois qu ils cherchent encore leur identité mais c est un établissement qui à beaucoup de potentiel. Suggestion de se concentrer sur leurs clients de manière plus personnelle et réelle. Malgré le service de majordome, nous avons découvert nous mêmes les manifestations dans les restaurants comme le spectacle du feu etc. Le spa , impensable que les thérapeutes commencent à rigoler durant un massage détente de couple.
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

Heiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel in a beautiful surrounding; golf course outstanding; staff very well trained and customer oriented, however sometimes the last 5 percent in executing the service on the level of a leading hotel of a world is missing ; complaint management in all areas however excellent; different restaurants, vegetarian options could be in some places broader and more tasty; most of water sports and green fee included, which makes it convenient for the guest; very nice daily yoga classes and activity programs as well as an excellent equipped gym; also mountain bikes available, I did a nice ride up to Le Mourne. Coastal area around Bel Ombré with strong currents at this time of the year, I perceived the coast and beeches at the west coast around Le Mourne more beautiful, but that’s my personal view.
2023년 6월에 5박 숙박함

10/10 - 훌륭해요

J&J

2023년 6월에 4박 숙박함

4/10 - 별로예요

Rahul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Too much hassle - pretentious
It is a gorgeous property and spacious rooms, but that's about the only good thing about our stay. Everything is just way too much hassle with Telfair. Be prepared to face a mediocre, overprice food and having to book your dinners way ahead in their restaurants. The entire approach to how they manage this process is just far, far too much hassle for someone on a holiday. On the day of our arrival we were told - "we'll send you the info to your phone" about restaurants, options, activities etc which never came and we had to chase for it. Not a great start of the trip especially when you arrive late and are hungry, only to find that a) you can't get a table anywhere but at Anabella's (not suitable for vegeterians or children and overpriced), and the location of this hotel being to remote that you can't actually eat out either. If i was to describe this hotel stay in one word, i'd say "P
2023년 5월에 5박 숙박함

6/10 - 괜찮아요

Kalesh

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great Hotel, Not So Great Staff
The hotel is optimally located within walk-diatance to Manhattan's Time Square. The facilities were very new. However, check-in was unpleasant and the staff was not very friendly. Same for check-out: when i asked for late check-out (and expressed willingness to pay). The reception staff made me feel unwelcomed. Otherwise, i enjoyed the hotel.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

YOHANN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super hotel. Personnel au top
2023년 5월에 9박 숙박함

10/10 - 훌륭해요

PASCAL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’ensemble des hôtels le Telfair permet de croire que l’on est seul dans un contexte exceptionnel
2023년 5월에 7박 숙박함

10/10 - 훌륭해요

Daniele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Markus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 11박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was fantastic and we were very well looked after. The dining options are great and there's plenty of activities. Would recommend it!
2023년 5월에 8박 숙박함

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Juste parfait
2023년 5월에 9박 숙박함

10/10 - 훌륭해요

Ariane DE

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 9박 숙박함

8/10 - 좋아요

Kirsty

2023년 5월에 8박 숙박함

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mooi luxe resort aan zee, maar prijs aan hoge kant
+ mooie ruime junior suite in moderne staat + mooi opgezet groen park direct aan zee + auto op bewaakt parkeerterrein + diverse watersport activiteiten inbegrepen +/- prima bed. Douche ook ruim maar temperatuur van water schommelde soms +/- service en motivatie personeel wisselt en afhankelijk van der persoon. Overall goed. - prijzen op park zelf veelschrijver hoog in verhouding met lokale prijzen. Bv frisdrank is 4 eur - informatie in app van park mbt dress code en adults only restaurant klopt niet
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

melina

2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Abby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wonderful staff and beautiful resort

10/10 - 훌륭해요

Behrang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Persönlicher Host war super
2023년 3월에 16박 숙박함

10/10 - 훌륭해요

Oussama 님, Courbevoie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is situated in Bel Ombre, which is perfect for those who want to explore the nearby attractions such as the Black River Gorges National Park, Chamarel, or the many cascades. Our 1st-floor suite had a balcony with views of the garden and the river. The room was spacious, measuring 60m²/650sqft, and equipped with all the standard amenities such as a minibar, safe, etc. For our dining plan, we opted for the half-board package and had the opportunity to dine at several restaurants, including Annabella's, the main restaurant, the beach-front C Beach Club, Le Palmier, and Savana, which is the Heritage Awali's primary restaurant. The food quality was generally good to very good, and we were quite satisfied with the restaurants. We had a blast trying out all three pools of the hotel, as well as the biggest one at Heritage Awali. They were all exceptionally clean, and we had so much fun. The spa was truly outstanding, and we had an unforgettable couple's massage. The team was incredibly professional, the setting was beautiful, and the experience was perfect. There are also a few cabanas scattered throughout the gardens, making for an excellent nap spot. The hotel also has a gym and offers local land and water experiences, which we didn't try but are sure are just as fantastic as everything else we experienced. The staff lived up to Mauritians' reputation for being warm and welcoming people. They went above and beyond to make our stay as enjoyable as possible.

10/10 - 훌륭해요

Pravir

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 7박 숙박함

10/10 - 훌륭해요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well run friendly atmosphere. Excellent setting with great amenities. Couldn’t fault the dining options, we ate at all their restaurants & tried 3 of their ones on offer next door at Awali. Activities on offer were varied & interesting (men enjoyed their golf). We’ve previously been to Mauritius 7 times before but never to this hotel, it’s up their as one of our favourites.
2023년 1월에 10박 숙박함

10/10 - 훌륭해요

Skye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 5 nights with 2 kids. We have stayed in about 6 resorts now in Mauritius and heritage telfair is the best in all aspects so far.
2023년 1월에 5박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Kevan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An wonderful luxury resort on the south west coast of Mauritius. My wife and I stayed for
2022년 12월에 7박 숙박함

10/10 - 훌륭해요

Shuayb

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding MEGA hotel in an excellent location
Completely organized from start to finish. Luxury rooms. Many stunning pools, a choice of restaurants and even a Chateaux with gardens. Nisha and Shamni will look after your EVERY need. OUSTANDING.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Sandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 9박 숙박함

8/10 - 좋아요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Resort nuovissimo con un servizio eccezionale
Hotel eccezionale. In un giardino tropicale mantenuto perfettamente. Spiaggia sempre pulita. Servizio impeccabile e attento. Le stanze sono ampie, con un bel terrazzo. Unico neo che posso indicare sono i ristoranti: servizio e presentazione sono ineccepibili, ma i piatti - in tutti i ristoranti del resort - sembrano tutti precotti e riscaldati nel microonde.
2022년 8월에 5박 숙박함

10/10 - 훌륭해요

Sarbest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
THE BEST PLACE EVER IN MAURITIUS!!
Everything bar perfect and more than expected. The environment, service, the room, the pool, the beach and last but not least the food. I hope that the hotel stays always like this with upgrades over time. They have thought of everything.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Farai

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We travelled as a family with a toddler and 4 adults and we all managed to find things to do. I would recommend taking the AI package and if possible do 7 nights as there is a lot to do at the resort and the island. The attention to details down to slippers for the toddler was wonderful. The staff is very helpful and credit to our the young lady looking after our group Sharmine, she managed to keep track of the group and tried to make sure we got to try as much as we could with the kids and also as adults. If you decide to take trip to town Widley is ther person he is amazing and very knowledgeable about the island and made our outing one to remember. Would I return? yes, is it children of all ages friendly? Yes.
2022년 8월에 5박 숙박함
답변 제공: Kavi Lutchmiah 님, 2022년 8월 19일
Dear Guest,Thank you for highlighting your holiday escapade at Heritage Le Telfair on Expedia.We are happy to note that you have been captured by the quality of our services and the service-oriented attitude of our team members.We can only thank you for having given us the opportunity to serve you as our guests and provide customer satisfaction. We once more reiterate our thanks for your review and look forward to seeing you in the near future.Best regards,Kavi Lutchmiah

8/10 - 좋아요

Giovanni 님, Busto Arsizio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Camere molto gradevoli inserite in un bellissimo giardino molto curato. La struttura creola nel complesso è molto bella e si distingue dagli altri hotel a 5 stelle meno originali. Il cibo è ripetitivo e dovrebbe essere più curato.
2022년 8월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 4박 숙박함

2/10 - 너무 별로예요

Bartlomiej

Big disappointment
Le me start from the issues first, as there is much more than advantages of this resort: *Disadvantages: 1)rooms: - are bit tired - enormous moisture and bad smell - bark beetles - we paid additional amount for sea view and received partly garden view partly sea 2) Front desk service trying to charge you additional fee which shouldn't be applied, no one can take decision, you have to prove many times that it is incorrect. Waste a lot of time. No one even says sorry it was our mistake etc. 3) VIP additional service doesn't exist even if it's clearly written in your confirmation - concierge didn't help at all. We should get free of charge upgrade but they didn't do it even if the hotel was 30% occupied. Advantages: 1) People: - Doormen, Bartenders, Waiters, Cleaners, Cooks, etc. They are extremely nice, polite and friendly! Thank you all. 2) Resort is having a lot of swimming pools, restaurants, beach bars. Plenty of choice. 3)Resort as itself is in a well shape compering to rooms. Very nice architecture and vegetation.
2022년 6월에 3박 숙박함

10/10 - 훌륭해요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 12박 숙박함

10/10 - 훌륭해요

Colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a truly wonderful hotel, one of the nicest I have stayed in. It is a large acreage, beautifully maintained everywhere. The grounds are spectacular, extensive with mature trees and plants, winding paths, beautifully lit at night. Many interesting restaurants with a variety of foods. Service was top notch. All the staff were friendly and extremely helpful. Our personal concierge, Ashni, managed every aspect of our stay. We met her daily, she was fantastic. You could not hope for anything more from a 5* hotel. It was full but with so much space it did not feel like it (plenty of available sunbeds by the beach!). As you'd expect its fairly pricey nonetheless great value.
2022년 5월에 14박 숙박함

10/10 - 훌륭해요

PHILIPPE

2022년 5월에 3박 숙박함