야외 수영장, 수영장 파라솔, 일광욕 의자

럭스 벨 마레 여행 후기

5 out of 5
럭스 벨 마레
Coastal Road, Belle Mare

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 451개 이용 후기 중 372개" "
평점 8 - 좋아요. 451개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 451개 이용 후기 중 14개" "
평점 4 - 별로예요. 451개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 451개 이용 후기 중 2개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

SOENGYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 4박 숙박함
답변 제공: LUX* Belle Mare 님, 2019년 6월 11일
Dear Soengyeong, Greetings from LUX Belle Mare! We thank you very much for your excellent ranking and we wish to have the chance to welcome you back for yet another memorable stay. Best Regards Sheila

10/10 - 훌륭해요

재혁아빠

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완전짱짱임.
완전 황당하게 좋았음 모리셔스 다른 리조트에도 묵었지만 비교가 안됨. 백사장 질이 특히 완전 좋음 식사도 훌륭함, 매일 메뉴가 약간씩 바뀜. 6일 있었는데 정말 떠날때 너무 아쉬었음.

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a truly amazing hotel. The staff and overall feeling of this hotel was faultless. We will be returning
2024년 3월에 12박 숙박함
답변 제공: Gerhard 님, 2024년 4월 12일
Dear Matthew,Greetings from LUX* Belle Mare.Thank you for sharing your wonderful experience at our resort. We are thrilled to hear that you had a truly amazing stay and that you found our team members and overall atmosphere faultless. Your kind words mean a lot to us, and we sincerely appreciate your recognition of our dedicated team members.Providing exceptional service and creating a welcoming atmosphere are our top priorities, and we are delighted that we exceeded your expectations in these areas. It is fantastic to know that you enjoyed your time with us so much that you plan to return.We can't wait to welcome you back for another memorable stay. Thank you once again for choosing LUX* Belle Mare. We look forward to hosting you again soon!Warm regards,Gerhard Hecker

8/10 - 좋아요

Alfonso Garcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in a beautiful location. The staff was very kind and helpful, specialy at the teens club and at the breakfast buffet (my daugthers need a gluten-free diet and they prepared each morning special pancakes for them). It's a pitty that there is only one restaurant included in the half board.
2024년 3월에 8박 숙박함
답변 제공: Gerhard 님, 2024년 4월 3일
Dear Alfonso Garcia,Warm greetings from LUX* Belle Mare.Thank you for taking the time to share your feedback following your recent stay at our resort. We truly appreciate your kind words and are delighted to hear that you found our resort to be very nice.We are thrilled to learn that our team members made a positive impression on you. Your feedback regarding the restaurant options included in the half board package is duly noted. We understand the importance of offering a variety of dining choices to our guests, and we will certainly take this into consideration as we continue to enhance our offerings.Once again, thank you for sharing your experience with us and for recognizing the dedication of our team members. We hope to have the pleasure of welcoming you and your family back to our hotel in the near future.Kind regards,Gerhard Hecker

10/10 - 훌륭해요

Dragan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At Lux Belle Mare we felt like in paradise. There area is extremely beatiful, rooms are huge and airy. There are a lot of activities for kids and adults to do. Shout out to the Play (kids center) for all of the fun activities they did with the kids around the whole hotel area.
답변 제공: Gerhard 님, 2024년 4월 3일
Dear Dragan,Greetings to you from our beautiful resort.Thank you for taking the time to share your wonderful experience at LUX* Belle Mare. Your description of the area as extremely beautiful truly captures the essence of our resort's surroundings. We are delighted that you found our rooms to be spacious and airy, providing you with the comfort you deserve during your stay.We are especially grateful for your shout-out to the Play team for organizing fun activities throughout the resort. Our team works hard to ensure that all guests, young and old, have an unforgettable experience, and it's wonderful to hear that their efforts made a positive impact on your stay.Thank you once again for your kind words and for recognizing the dedication of our team members. We hope to have the pleasure of welcoming you back to LUX* Belle Mare for another memorable vacation in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Nikola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Gerhard 님, 2024년 4월 3일
Dear Mr Nikola,Thank you for your review and 5 star rating. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - 훌륭해요

A G

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and spacious room, white powder sandy beach, excellent dining options, fantastic service. We will be returning.
2024년 3월에 9박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear A G,Greetings from LUX* Belle Mare.Thank you so much for taking the time to share your wonderful experience at our resort. We are thrilled to hear that you enjoyed your stay with us and that our team's dedication to providing excellent service was recognized.It brings us immense joy to know that you found your room comfortable and spacious, allowing you to fully relax and unwind during your time here. Our pristine white powder sandy beach is indeed one of our prized features, offering a serene escape and the perfect backdrop for unforgettable moments.We greatly appreciate your kind words regarding our dining options. Our culinary team works tirelessly to craft delectable dishes that cater to every palate, and we are delighted to hear that you found them to be excellent.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another unforgettable experience in the near future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Priya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We recently came to Lux Belle Mar for our honeymoon and it was way above our expectations. The staff were very warm, genuine and so friendly they totally made our honeymoon a wonderful experience. Big shout out to Delores, Chica and the restaurant management team for making us feel so special. Food is exquisite and changes everyday so you cannot get bored. The poolside ice cream parlour was totally irresistible. I would totally recommend this hotel and we will be coming back for sure!!!! If you also need a taxi driver ask for Sweetie!!! She is amazing and very trustworthy. She made our journeys outside the hotel very pleasant.
2024년 3월에 7박 숙박함
답변 제공: Gerhard 님, 2024년 4월 3일
Dear Priya,Warm greetings from LUX* Belle Mare.Thank you for choosing LUX* Belle Mare for your honeymoon getaway, and for taking the time to share your delightful experience with us. We are thrilled to hear that your stay surpassed your expectations and that you had such a wonderful time.Your kind words about our team member's warmth, genuineness, and friendliness truly mean the world to us. We are so glad that Delores, Chica, and our restaurant team were able to make your honeymoon extra special. Our team takes great pride in ensuring that every guest feels valued and cherished, and it is heartwarming to know that their efforts made a difference during your stay.We are delighted that you enjoyed the exquisite food offerings at our fabulous restaurants.Additionally, we appreciate your recommendation of Sweetie. We are glad she could enhance your experiences outside the hotel, and we will be sure to pass on your kind words to her.Once again, thank you for choosing LUX* Belle Mare for your honeymoon, and for recognizing the dedication of our team members. We look forward to creating more wonderful memories with you in the future.Best regards,Gerhard Hecker

10/10 - 훌륭해요

Fabien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout était parfait , établissement de grande classe avec un service irréprochable et un accueil tellement chaleureux . Nourriture excellente et cadre, plage magnifique
2024년 3월에 7박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Cher Fabien,Salutation chaleureuse du LUX* Belle Mare.Nous vous remercions infiniment d'avoir pris le temps de partager votre expérience merveilleuse dans notre resort. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous et que le dévouement de notre équipe à offrir un service irréprochable a été reconnu.Nous sommes enchantés de savoir que vous avez trouvé notre établissement de grande classe, et nous vous remercions pour vos aimables mots concernant notre accueil chaleureux. C'est un plaisir de pouvoir offrir à nos invités une atmosphère aussi accueillante et conviviale.La satisfaction de nos clients est notre priorité absolue, c'est pourquoi nous sommes ravis d'entendre que vous avez trouvé notre nourriture excellente et que vous avez apprécié notre magnifique cadre, en particulier notre plage époustouflante.Encore une fois, merci d'avoir choisi de séjourner chez nous. Nous avons hâte de vous accueillir à nouveau pour une expérience tout aussi mémorable dans un avenir proche.Cordialement,Gerhard Hecker

10/10 - 훌륭해요

Leisa

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great week with great surroundings & the staff were soo friendly, helpful & enthusiastic!
2024년 3월에 7박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Leisa,Greetings from LUX* Belle Mare.Thank you sincerely for taking the time to share your wonderful experience following your week-long stay at our resort. We greatly appreciate your kind words and are thrilled to hear that you had such a fantastic time.It warms our hearts to know that you found the surroundings of our resort to be great, and we are delighted that our team members made such a positive impression on you. Their friendliness, helpfulness, and enthusiasm are qualities we deeply value, and we're grateful for your recognition of their dedication.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Romain

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a outstanding time at the Lux Bellemare ! From the beginning to the end the staff was extremely attentioned and helpful. For all our queries the concierge staff helped us, the restraurant's staff was always keen to help and so kind to us all along, same for the staff at the beach and swimming pool. Our kids loved going to the activities of the kids club - again the staff their was wonderful. There was a cyclone expected and the hotel put some plan/measures in place and always kept us informed and prepared activities inside for the kids. We did not even noticed it (apart from the rain !). The facilities of the hotel are great, we enjoyed the snorkeling and the swimming pool. We (and our kids) especially liked the swimming pool at it is very shallow and allowed us to feel very relaxed in letting them go by themselves - althought there was someone wathcing the swimming pool at all times. Despite most of the hotel host taking sunbeds, we always found room and the staff always helped us find room for us - they free the sunbeds when un-used which was great. The food at the main restaurant was outstanding ! The quality, the range of food was excellent. The kids had their own special buffet and I must say the kids desserts were very successful (ice cream, popcorn, fruits, even "barbe a papa" !). Thanks to the kids club we, the parents, managed to have some parent time alone during the day and the evenings which was great - we ALL enjoyed our relax time there.
2024년 2월에 7박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Romain,Greetings from our beautiful LUX* Belle Mare.Thank you so much for sharing your outstanding experience at our resort. We are truly delighted to hear that from start to finish, our team went above and beyond to ensure you had a memorable stay.You have described all the services we provide for all our guests in simple lines and to the point.It is heartwarming to know that our concierge team as well as the restaurant, beach, and pool team members were attentive and kind throughout your time with us. We are thrilled that your children enjoyed the activities at the kids club, and we are glad that our team was able to make their experience wonderful.We understand the importance of safety, especially during unexpected events like the cyclone, and we are pleased that our measures kept you informed and prepared while still enjoying our facilities.Your praise for MONDO's outstanding food quality and variety, as well as the kids buffet, is greatly appreciated.Thank you once again for your glowing review and for recognizing the dedication of our team members. We can't wait to welcome you back to LUX* Belle Mare for another wonderful stay in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Gerhard 님, 2024년 2월 8일
Dear Jane,We extend our sincere gratitude for taking the time to share your review and for awarding us a five-star rating. We are delighted to hear that you enjoyed your experience with us, and it would be our utmost pleasure to welcome you back for another exceptional visit in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Blake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff amazing food and a beautiful view
2024년 1월에 10박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Blake,Greetings from LUX* Belle Mare.We want to extend our heartfelt gratitude for sharing your wonderful review of your recent stay at our resort. Your feedback truly brightened our day!We are happy to hear that you found our team members to be very friendly and that you enjoyed our amazing food offerings. Additionally, we are delighted that you appreciated the beautiful view from our resort.Recognizing the dedication of our team members means a lot to us, and we are grateful for your acknowledgment of their hard work and commitment to ensuring your experience was exceptional.We hope to have the pleasure of welcoming you back to our resort in the near future for another memorable experience.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Monte

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great
2023년 12월에 11박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Monte,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Marc,Thank you for your review and 5 star rating. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - 훌륭해요

FRANCIS

2023년 12월에 7박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear FRANCIS,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Rasmus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great resort in Mauritius
Our second stay at the LUX Belle Mare, which has been refubished / rebuilt (due to a fire) since our first visit in 2017. Its a great hotel with an equally amazing staff. The resort, its beach as well as all faciliities are exellent. We had an issue with mold / water damage in our bathroom which was quickly attended to and a new room and a free dinner was offered as compensation. Food and drinks throughout the resort are delicious, only caveat is that the prices seem to have spiked since our last visit, so dinner in the buffet restaurant for 2 adults and two kids, ages 2 and 4 (food only, no drinks), now comes in at MUR 12,000 (aprox. EUR 250), which is a bit much in my view. Other sister resorts offers free buffet dining for kids below age 5. Would strongly recommend staying at this resort when in Mauritius
2023년 11월에 4박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Rasmus,Greetings from LUX* Belle Mare.Thank you for taking the time to share your experience of your recent stay at LUX* Belle Mare. We are delighted that you chose to return for a second stay with us and that you found our refurbished facilities and amazing team members to your satisfaction. Providing a great experience for our guests is always our top priority.We apologize for the inconvenience caused by the issue in your bathroom, but we are pleased to hear that it was promptly addressed. Your comfort and satisfaction are of utmost importance to us, and we ae glad we could resolve the situation to your satisfaction.Regarding your feedback on the pricing of our dining options, we understand your concerns and have taken note of your comments. As a gesture of goodwill, we have refunded the amount for your dinner, and we hope this demonstrates our commitment to providing excellent value for our guests.Thank you for recommending our resort, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Gerhard Hecker

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Samuel ,Thank you for your review. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - 훌륭해요

Peggy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful garden, nice beach. Perfect for families
2023년 11월에 10박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Peggy,We sincerely appreciate your lovely review following your recent stay at our resort. It is wonderful to hear that you enjoyed our beautiful garden and beach. We take pride in providing a perfect setting for families to create lasting memories together.Your recognition of the dedication of our team members is deeply appreciated. We are committed to providing exceptional service to all our guests, and we are thrilled that our efforts contributed to your enjoyable stay.We look forward to welcoming you and your family back to our resort for another memorable experience in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Jos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lux Belle Mare is the perfect location for a beach getaway. The service & personel were so friendly and outstanding. It also has one of the most beautiful beaches with sun chairs you can use for free. The restaurants & buffet (especially breakfast) is outstanding. The only point of improvement is the seating area of the buffet. We were often mixed with families & kids tables, which was not always pleasant to have a nice quiet dinner. Maybe you can consider to have a designated "family/kids area". But overall, 5 stars for sure!
2023년 11월에 14박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Jos,Warm greetings from our beautiful resort.Thank you for taking the time to share your wonderful experience following your stay at LUX* Belle Mare. We sincerely appreciate your kind words and are thrilled to hear that you found it to be the perfect location for a beach getaway.It warms our hearts to know that you were impressed by the friendliness and outstanding service provided by our dedicated team members. We take great pride in ensuring that our guests feel welcome and well taken care of throughout their stay.We are delighted that you enjoyed our postcard beaches. Additionally, we are pleased to hear that you found our restaurants and buffet, especially breakfast, to be outstanding.We appreciate your constructive feedback regarding the seating area of the buffet. Rest assured, we have taken your suggestion into consideration and exploring the possibility of having a designated family/kids area to enhance the dining experience for all our guests.Once again, we thank you for choosing LUX* Belle Mare and for recognizing the dedication of our team members. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Effy

2023년 11월에 2박 숙박함
답변 제공: Gerhard 님, 2024년 4월 4일
Dear Effy,We sincerely appreciate your review and the generous 5-star rating you have given to us. It would be our pleasure to welcome you back for another delightful experience in the future.Best regards,Gerhard Hecker

10/10 - 훌륭해요

Sona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 9박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Sona,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Vesela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel, great location on the beach, fantastic facilities, food, drinks, etc! The staff was also amazing, couldn’t be more friendly and kind and genuinely caring! I would definitely go back!
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Raphael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un coin de paradis
Tout était parfait gentillesse et professionnalisme Un grand merci à toute l’équipe de cette hôtel qui fait le maximum pour vous faire plaisir Un merci tout particulier à JENIFER qui a été adorable tout au long de notre séjour ou nous fêtions notre anniversaire de mariage
2023년 11월에 5박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Chère Raphael,Nous tenons à vous remercier chaleureusement d'avoir partagé votre expérience après votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez trouvé tout parfait et que notre équipe a su vous impressionner par sa gentillesse et son professionnalisme.Votre reconnaissance du dévouement de notre équipe est très appréciée. Nous sommes heureux d'entendre que vous avez été pleinement satisfaits de votre séjour, et nous sommes honorés d'avoir pu contribuer à rendre votre anniversaire de mariage encore plus mémorable.Nous sommes particulièrement touchés par vos aimables mots à l'égard de Jennifer. Nous transmettrons vos remerciements à Jennifer et à toute l'équipe de LUX* Belle Mare, et nous sommes certains qu'ils seront ravis de savoir qu'ils ont contribué à rendre votre séjour inoubliable.Encore une fois, merci d'avoir pris le temps de partager votre expérience. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans notre hôtel pour d'autres moments magiques à l'avenir.Cordialement,Gerhard Hecker

10/10 - 훌륭해요

Navid 님, Myrtle Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kherti, Kresley, and Sanju were excellent. They made our stay wonderful and always added a personal touch to the service. Wray an amazing property and staff. A must visit.
2023년 11월에 4박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Navid,Greetings from our beautiful LUX* Belle Mare.We extend our heartfelt gratitude to you for sharing such a wonderful review following your stay at our resort. We are thrilled to hear that Kherti, Kresley, and Sanju provided excellent service and added a personal touch to your experience, making your stay truly memorable.Your recognition of their dedication to ensuring your comfort and satisfaction means the world to us. We are incredibly proud of our team and are delighted that they played a significant role in making your stay wonderful.We are also grateful for your kind words about our resort and facilities. It is fantastic to know that you found it amazing and that you consider it a must-visit destination.Thank you once again for your glowing review and for acknowledging the hard work of our team members. We can't wait to welcome you back for another exceptional stay in the future.Sincerely,Gerhard Hecker

8/10 - 좋아요

kenny

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Plage magnifique très beau resort
Debut de sejour gaché par une chambre sentant fortement l’humidité et proche de l’hotel voisin bruyant. Très vite corrigé par Jennifer qui a pris les choses en main et nous a changé de chambre. Restauration correcte le petit dej est top! Plage sublime nous reviendrons sans doute
2023년 10월에 4박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Cher kenny,Nous tenons à vous remercier d'avoir partagé votre expérience avec nous après votre récent séjour au LUX* Belle Mare. Nous sommes désolés d'apprendre que le début de votre séjour a été entaché par des problèmes, mais nous sommes ravis que Jennifer ait pu rapidement prendre en charge la situation. Votre reconnaissance du dévouement de Jennifer et de notre équipe est très appréciée. Nous sommes également ravis d'entendre que vous avez apprécié la qualité de notre restauration. Nous sommes également enchantés que vous ayez apprécié notre sublime plage et que vous envisagiez de revenir nous rendre visite. Nous serions ravis de vous accueillir à nouveau et de faire en sorte que votre prochain séjour soit aussi agréable que possible.Encore une fois, merci d'avoir partagé votre expérience. Nous avons hâte de vous accueillir à nouveau dans notre complexe.Cordialement,Gerhard Hecker

10/10 - 훌륭해요

Alpou

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super séjour aux lux Bellemare un cadre de rêve et le personnel aux petits soins
2023년 11월에 3박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Cher Alpou,Nous vous remercions sincèrement d'avoir partagé votre expérience après votre séjour au LUX* Belle Mare. Nous sommes ravis d'apprendre que vous avez passé un merveilleux séjour dans notre cadre idyllique et que notre personnel a su répondre à tous vos besoins avec dévouement.Votre reconnaissance de l'attention particulière portée par notre équipe est extrêmement gratifiante. Nous sommes fiers de fournir un service exceptionnel à nos clients et nous sommes ravis que cela se soit reflété dans votre expérience.Nous espérons avoir le plaisir de vous accueillir à nouveau aux LUX* Belle Mare pour créer de nouveaux souvenirs mémorables dans un avenir proche.Cordialement,Gerhard Hecker

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing family focused beach resort
Recently renovated in October 2023 this family focused beach resort is brand new with a modern, relaxed and contemporary feel. Everything is spotlessly clean and new and designed to make your time effortless, such as a never ending supply of clean beach towels and buttons on the sunshades to call for service. Talking of service, nothing is too much trouble for the staff who do their best to make your stay as pleasant as possible. The hotel has a prime spot on a delightful beach with plenty of sand and a swimming area in the sea. Inevitably, prime spot sun beds are grabbed early but there are plenty along the beach or around the pool. The pool is huge and takes a central place in the resort, as it is the only pool it tends to be taken over by children but it’s not noisy and is spacious enough. The restaurant looks over the pool and provides a wonderful selection of great quality food all day long (buffet style for breakfast and dinner). There is one other beach club style restaurant right on the beach which has a cool vibe but as it’s the only other option included in the packages it is often booked up. For extra money there is an Indian and Chinese fine dining option and you get a 30% discount here if you are on an all inclusive package. There is a simple spa with sauna, steam room and jacuzzi to relax in and the resort offers snorkelling trips and a few sailing boats and pedalos. The rooms are amazing and the junior suites are spacious and extremely comfortable.
2023년 10월에 3박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Anonymous,Thank you wholeheartedly for sharing such a detailed and glowing review of your recent stay at beautiful LUX* Belle Mare. We are thrilled to hear that you found our newly renovated resort to have a modern, relaxed, and contemporary feel, with everything impeccably clean and designed to ensure your comfort.We are delighted that you appreciated the efforts of our dedicated team members, who strive to make every aspect of your stay as pleasant as possible. Your recognition of their hard work is truly appreciated.It brings us immense joy to know that you enjoyed our prime beach location, pool, and the culinary offerings available. We are also glad to hear that you found our rooms to be amazing.We take pride in offering a variety of dining options to cater to every guest's preferences. Thank you once again for your kind words and for acknowledging the dedication of our team members. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Hagen Volker

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traumhafter Strand, schöne Anlage und gemütliche Zimmer. Der Service ich sehr gut. Für Kinder gibt es nur einen kleinen Spielplatz im Kids Club. Fanden wir etwas wenig.
2023년 10월에 8박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Hagen Volker,Greetings from LUX* Belle Mare.We are delighted to receive your wonderful review following your stay at our resort. It brings us immense joy to know that you enjoyed our iconic postcard beach and cozy rooms. Your appreciation of our service is truly gratifying.We regret to hear your disappointments in regards to our Kid's Club playground. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to improve our amenities for families.Once again, thank you for recognizing the dedication of our team members. We are committed to providing exceptional service to all our guests, and we're delighted that our efforts have been appreciated.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Gerhard Hecker

10/10 - 훌륭해요

Ketan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 9박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Ketan ,Thank you for your review and rating. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - 훌륭해요

Darren Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 12박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Darren Michael,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Sincerely,Gerhard Hecker

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Anonymous,Greetings from LUX* Belle Mare!We sincerely appreciate your review and rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

2/10 - 너무 별로예요

Malinee

2022년 7월에 5박 숙박함
답변 제공: Gerhard 님, 2024년 4월 5일
Dear Malinee,We acknowledge your feedback regarding your recent experience at LUX* Belle Mare.We are genuinely sorry to hear that your experience did not meet your expectations. Your feedback is incredibly valuable to us, and we would like to extend our sincerest apologies for any shortcomings you encountered during your stay.Please rest assured that we take your concerns seriously, and we will be addressing them with the utmost urgency to ensure that we improve and provide a better experience for all our guests in the future.We sincerely hope for the opportunity to make it up to you and to welcome you back for a more enjoyable stay.Regards,Gerhard Hecker

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I really appreciate the hospitality with which my Mother & I were welcomed and also with which we were seen off. They almost felt like family. I wish I could name everyone but will highlight Veena's welcome, Sanjay, Gopi and Alina's guidance about sightseeing & route, at the front desk, Chef Puran & Chef Subi's delicacies at the main dining hall & Amari by Vineet respectively. Vishal's generous hospitality at the dinner table making us feel at home and welcome. All the smiling faces greeting us at meals, Priya, Neha, Priyanka, Poonam and the list goes on. Chandini & team's hardwork in keeping our room environment clean & comfortable via their environmental services and last but not the least the hotel taxi drivers for taking us around to all the nostalgic places we really wanted to visit. The Hotel is beautiful too with the pool , beach & live singing. Will love to visit again. Thank you all.
2022년 6월에 5박 숙박함

6/10 - 괜찮아요

Robert 님, Corralitos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place, but it burned down while we were there. :(
2022년 6월에 3박 숙박함

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 5박 숙박함

10/10 - 훌륭해요

Emmanuel 님, Tipton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service, cleanliness is second to none. The food is amazing with a variety of options. The staff are friendly and approachable. I would give this resort a 10 star rating
2022년 6월에 5박 숙박함

10/10 - 훌륭해요

Su Myat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best holiday experiences. Staffs are very attentive and food is great. Swimming pool is clean. Would love to visit again.
2022년 5월에 8박 숙박함

10/10 - 훌륭해요

Lee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property with great rooms and exceptional service. The pool is great for small children as it gently slopes and is very shallow.
2022년 5월에 6박 숙박함

10/10 - 훌륭해요

Calvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the stay. Amazing staff and good food
2022년 5월에 4박 숙박함

8/10 - 좋아요

christos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
seafront property with some issues
The hotel stuff is excellent, the facilities good and the location excellent, quality of the food above average. The room is good with pool view but a bit old(doors, cabinet, sunbeds) Although we notice the hotel about our honeymoon trip nothing was offered until day 4 out of 6 nights when they offer fruits and champagne. Quite expensive of what they offer. Just imagine breakfast is €92 for 2 in you are on B/O.
2022년 5월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 6박 숙박함

10/10 - 훌륭해요

Ketil

2022년 4월에 8박 숙박함

10/10 - 훌륭해요

Trisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the most amazing 10 days at the Lux Belle Mare. The hotel is everything we had hoped it would be and all the staff are extremely friendly, attentive and will go out of their way to ensure you are happy and you have the best time. The kids particularly enjoyed the water sports and the kids club facilities. We were extremely happy with our stay and will most definitely be back.
2022년 4월에 1박 숙박함

8/10 - 좋아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
K-Bar and rum shack service poor. Premium drink selection poor and lack of sun loungers (people placing towels on beds) :(
2022년 3월에 7박 숙박함

10/10 - 훌륭해요

Abdelaziz

2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Maija Sinikka

2022년 3월에 5박 숙박함

10/10 - 훌륭해요

UGUR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Harika hizmet
Mükemmel hizmet, harika personel, tamamen hizmet için var gücüyle çalışan ve mükemmel derecede saygılı olan ekip. Paul JONES ve tüm personele teşekkür ediyorum.
2022년 3월에 5박 숙박함

10/10 - 훌륭해요

magnus

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helt fantastiskt ställe. Superbra mat, stor pool och bra tillgänglighet till aktiviteter. Utmärkt läge på vacker strand.
2022년 2월에 7박 숙박함

10/10 - 훌륭해요

Dharmesh

2022년 2월에 9박 숙박함