2 개의 야외 수영장, 일광욕 의자

슈가 비치 모리튜스 여행 후기

5 out of 5
슈가 비치 모리튜스
Wolmar, Flic-en-Flac

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 290개 이용 후기 중 177개" "
평점 8 - 좋아요. 290개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 290개 이용 후기 중 21개" "
평점 4 - 별로예요. 290개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 290개 이용 후기 중 4개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

KYOUNGJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
바다 전망 및 수영장이 훌륭한 리조트
리조트 환경은 전반적으로 훌륭하며, 수영장 및 해변 액티비티 (카약, 페달 보트 등)를 편리하게 이용할 수 있습니다. 객실 내부는 클래식한 분위기였으며, 직원들의 친절 및 서비스도 만족할 만한 수준이었습니다. 하프보드 선택시 추가 요금없이 이용할 수 있는 식당이 제한적이었으며, 객실 내에서 Wifi 신호가 약한 것은 개선되었으면 좋겠습니다.
답변 제공: General Manager 님, 2017년 2월 20일
Thank you for your nice comments that you have shared on Expedia following your recent visit to our resort. It is always a pleasure for us to see how much people enjoy our resort. We certainly try our best to provide excellent food, service, entertainment and a wide range of facilities for your enjoyment and was pleased that you appear to have availed yourself of many of these. I was pleased that you found our staff and management team welcoming, friendly and attentive and I will share your kind comments with our team members and I will thank them all on your behalf. I am pleased to read that nevertheless you have had a good stay with us and I hope to see you again at Sugar Beach. Best Regards, Nicolas de Chalain General Manager

8/10 - 좋아요

Smilesunny 님, New Delhi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good time for us to stay there.
답변 제공: Sugar Beach 님, 2016년 11월 3일
Thanks for completing our online guest survey after your recent stay with us. I was pleased to read that you have enjoyed holiday and hope that you will return someday soon. I look forward to the pleasure of welcoming you once again to Sugar Beach Golf & Spa Resort. Yours sincerely Nicolas de Chalain General Manager

6/10 - 괜찮아요

jee 님, seoul

좋아요: 객실의 편안함
so, so
not bad, I don't like service, but nice beach~
답변 제공: Kavita 님, 2014년 7월 12일
Dear Jee, Thank you for choosing Sugar Beach for your stay. It gives us great pleasure to read that you had a good stay with us.However we have well noted your remark on the service and we reassure you that accurate actions are being taken in order to enquire about it. We thank you again for your comments and hope to welcome you back soon for a yet another nice holidays. Warm Regards The Sugar Beach Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매일 다른 디너 메뉴
저는 해프 보드로(조석식 포함)로 다녀왓는데요.. 완전히 리조트에만 잇을 생각으로요.. 디너 뷔페가 매일 달라집니다. 오늘은 아시안 푸드, 내일은 아프리칸, 그다음은 고기의.날.. 등등 그리고 즉석 코너에서는 늘 고기 구워주고요.. 채식이나 무슬림들을 위한 요리도 늘 준비되고요.. 디너 레스토랑 대만족이엇습니다
답변 제공: Kavita 님, 2014년 10월 18일
Dear Guest, We would like to thank you for your comments and greatly appreciate that you mostly enjoyed our varied buffet . We have communicated your review to our team members and they are equally glad to learn that you enjoyed our Mauritian hospitality. We thank you again for choosing Sugar Beach for your recent holidays and look forward to welcome you back to Sugar Beach soon. Respectfully yours The Sugar Beach Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행을 위한 최고의 휴양지와 리조트
호텔과 서비스, 음식, 해양스포츠 등등 모두 최고입니다!! 적극 추천!!
답변 제공: Sugar Beach Team 님, 2016년 4월 29일
It was a pleasure of having you staying with us at Sugar Beach Resort and I would like to thank you for taking the time to share your nice experience. I am very happy to read that you have appreciated the excellent service offered to you by our dedicated staff, the facilities of the hotel, Sports activities and variety of food. Rest assured that our team member will be made aware of your positive comments. Once again thank you for your comments and recommending our hotel, we look forward to welcoming you not in a too distant future. Best Regards, Sugar Beach Team

10/10 - 훌륭해요

George 님, Bicester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel with great facilities and easy acces !
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning beachfront hotel, with calm clear waters. Service was generally excellent and the food/drinks were good on the all inclusive plan. Beautiful sunsets!
2024년 4월에 8박 숙박함

10/10 - 훌륭해요

FABRICE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
(Les ) Magnifique complexe, tout confort, au calme, piscine, plage en accès directe équipés de relax, serviettes de qualités et à disposition. Parc très bien entretenu, 1 restaurant principal plats aux choix, buffet de qualité et 2 autres restaurants Mauricien et Italien. SPA Magnifique et soins variés. Équipements sportifs au top, idem pour la salle cardio et salle musculation. Personnel très sympathique et très accueillant, toujours souriant. (Les -) Une fréquentation importante qui peut malheureusement désorganiser le service de restauration.
2024년 3월에 9박 숙박함

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort with lush gardens and amazing beach. I hope to be back one day

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 9박 숙박함

2/10 - 너무 별로예요

ws

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Jean Noel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent emplacement service très attentionné Site magnifique
2023년 11월에 14박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 12월 15일
Cher Jean Noel,Nous vous remercions d'avoir pris le temps de nous donner votre avis sur cette plateforme.Nous sommes ravis d'apprendre que vous avez passé d'agréables moments avec nous.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Sincerement,Jean-Marc Ma-PoonDirecteur général

10/10 - 훌륭해요

Chitrunjun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service, friendly staff, choice of food at the restaurant. Good facilities at the gym and the swimming pool.
2023년 11월에 8박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 12월 4일
Dear Chitrunjun, Thank you for choosing our hotel for your recent stay. We are thrilled to hear that we exceeded your expectations and that you had a five-star experience. It means a lot to us to know that our efforts in providing exceptional service have been recognized.We hope to welcome you back soon! Sincerely,Jean-Marc Ma-PoonGeneral Manager

6/10 - 괜찮아요

Juraj

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Nice and clean. Beautiful pools. The buffet was abundant and very well presented.
2023년 9월에 5박 숙박함

8/10 - 좋아요

Melina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes Hotel in top Lage. Von der Essensauswahl und den Themenbuffets waren wir nicht so begeistert. Im Zimmer hat es immer wieder nach Ablauf gerochen. Aber wir haben uns sehr gefreut dass wir ein Zimmerupgrade bekommen haben.
2023년 9월에 5박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 9월 21일
Dear Melina,Thank you for taking the time to review us on this platform.We are delighted to learn through your rating that you have had enjoyable moments with us.We look forward to welcoming you again soon.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Graeme

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 9박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 9월 21일
Dear Graeme,It was a pleasure welcoming you to our resort.We are very much pleased that our resort facilities along with the team have won you over.We look forward to welcoming you again soon.Sincerely,Jean-Marc Ma-PoonGeneral Manager

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 9월 21일
Dear Michael,It was a pleasure welcoming you to our resort.We are very much pleased that our resort facilities along with the team have won you over.We look forward to welcoming you again soon.Sincerely,Jean-Marc Ma-PoonGeneral Manager

4/10 - 별로예요

Sophiane

2023년 7월에 4박 숙박함

8/10 - 좋아요

Patrick

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Servicequalität kann deutlich gesteigert werden
Es war der zweite Aufenthalt in Sugar Beach und leider war er nicht so gut wie der erste. Meiner Meinung nach gab es viel zu wenig Personal in den Restaurants, was zu langen Wartezeiten für uns Gäste führte. Außerdem war der Kinderclub schlecht organisiert und das angekündigte Programm wurde nie wie angekündigt eingehalten. Die Anlage und Infrastruktur des Sugar Beach ist einfach traumhaft und in einem sehr guten Zustand, was ein großer Pluspunkt ist. Schade, dass der Service bei unserem zweiten Aufenthalt in diesem Jahr (erster Aufenthalt im Januar 2023) so merklich nachgelassen hat.
2023년 7월에 10박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 7월 25일
Dear Patrick,Thank you for sending your valuable feedback.It was a pleasure welcoming you back to the resort.I personally appreciate your esteemed feedback towards the facilities offered and I have taken notes of the area of improvement you raised and will work with my team to enhance our level service standards.Until we have the pleasure to welcome you back to the sweet shores of Sugar Beach.Please receive my warmest regards,Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding stay
Outstanding staff and customer service - incredibly attentive and accommodating and always willing to go beyond expectations to make your experience special. Hugely grateful for a wonderful stay. The chefs and food were also absolutely brilliant.
2023년 5월에 7박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 6월 8일
Dear Adam,Thank you very much for taking the time to send us your valuable feedback.It was a real pleasure hosting you in our resort and learning that you have enjoyed nice moments for your holidays.We look forward for another opportunity to host you again for another holiday. Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
Not only the hotel is beautiful, the staff were all friendly and welcoming. I love it here. I felt like a secret home. I wish I stayed longer.
2023년 5월에 2박 숙박함
답변 제공: Jean-Marc Ma-Poon 님, 2023년 5월 31일
Dear Grace,Thank you for such a wonderful contribution shared on this platform.At Sugar Beach, we strive to offer the best experiences to our guests and we are happy to learn that our efforts had reflected on your recent visit.Until we have the pleasure to welcome you back to the sweet shores of Sugar Beach.Please receive my warmest regards,Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Frank

2023년 4월에 10박 숙박함
답변 제공: JMM 님, 2023년 4월 19일
Dear Frank,Thank you for having taken the time to review us after your stay.Your rating shows that you have enjoyed your holiday with us.The entire team and I look forward to welcoming you again in a near future.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the design of the hotel. Low level buildings spread out along the beach front. A lot of guests however felt more like a boutique than a large resort. Location on the west coast was ideal for watching the sunset. Lots of birds and fruit bats, on a clear night you can see the stars so clear and bright. The room design was modern and stylish and had everything you need. TV not many English channels. Would have been good to cast iPad but couldn’t get it working. Staff were overall very good and attentive.often asking us if we were happy with everything at the hotel A la carte restaurants were very good however half board credit doesn’t go very far towards bill. Buffet had a good selection however we felt the overall standard could have been better. Would have been good to have a set a la carte menu at the main restaurant at breakfast and dinner. Would also be a benefit to use half board at lunchtime if you wanted to eat out in the evening. Citronella and Buddha beach had very good food and service. The sister hotel, La Pirogue Magenta especially good. Used most of the facilities at the hotel. Gym well equipped and staff all very helpful. Spa also very nice. Massages very good. Used the tennis courts however disappointed at having to pay to rent rackets and balls £10 per session. My partner played golf at both tamirina and ile aux Cerfs. No green fees was great however buggy and golf club rental coming to £100 ish. Entertainment very good.
2023년 4월에 12박 숙박함
답변 제공: JMM 님, 2023년 4월 19일
Dear Jonathan,Thank you for the very encouraging feedback left after your recent stay.We are delighted to go through your comments and learn your appreciation of our various facilities offered. I reassure you that we have noted your point on the half board and look to brainstorm around it with my team.We do look for another opportunity to welcome you.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Bobby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location, and from what I saw the best beach front by far. The hotel has good excursions and you can book them in at the front with your own taxi to take you and wait for as long as you need. The Three restaurants are brilliant, offering a wide range of food, and what’s a resort without a breakfast, lunch and dinner buffet. A good range of foods in the buffets which changed daily. Staff always on hand for anything you need, and overall for me the best place to stay when In Mauritius.
2023년 3월에 7박 숙박함
답변 제공: JMM 님, 2023년 4월 7일
Dear Bobby,Thank you for having taken the time to review us after your recent stay.It is pleasant to learn that you have enjoyed our resort with its wide range of facilities.The whole team looks forward to welcoming you again.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

PHILIPPE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel emplacement, très belle vue, plage parfaitement entretenue, nourriture de qualité, personnel très aimable
2023년 3월에 7박 숙박함
답변 제공: JMM 님, 2023년 4월 7일
Cher Philippe,Nous vous remercions d'avoir choisi Sugar Beach pour vos vacances à l'île Maurice et nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous.Nous nous réjouissons d'ores et déjà de vous accueillir à nouveau prochainement.Sincérement,Jean-Marc Ma-PoonDirecteur Général

10/10 - 훌륭해요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: JMM 님, 2023년 4월 7일
Dear Tomas,Thank you for having chosen Sugar Beach for your holidays in Mauritius.We are delighted to learn with your awesome rating, that you have enjoyed your stay with us..We do look forward to welcoming back again soon.Sincerely,Jean-Marc Ma-PoonGeneral Manager

8/10 - 좋아요

Kirsten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel so so beach
Helpful personel, beautiful hotel and grounds. Nice beach but very disappointing that we couldn’t really swim and bathe in the ocean because there were only 50 cm of depth and so many pieces of coral that you risk cutting yourself if you don’t wear shoes. There were also a lot of seaweed. We ended up swimming in the pool and not at all in the sea. The pool are is nice and there is a nice bar. They play semi loud lounge music the whole time and the pool cleaning system is making disturbing noices all around the pool.if you want a relaxing quit pool there is quiet pool a bit further away from the main pool. There is some vet mice and active people organizing volleyball, pool basketballl, waterpolo etc everyday for free by the pool. Very fun and nice activities. For a small sum one can book the outdoor paddle court and the tennis courts. That was very fun too. The air conditioning sights are spread on a few sights outside the hotelroom buildings and they are very noicy, but you can’t hear them when you close the door to the room. It does take away a bit from the idyllic natural sounds of the tropics when you walk outside though. All in all we thought the hotel was vey nice and worth the visit but the beach was not adequate. Next time we would choose to stay on a hotel resort on the northern part of the island where the beaches are better.
2023년 2월에 7박 숙박함
답변 제공: JMM 님, 2023년 2월 21일
Dear Kirsten,Thank you very much for taking time to send us your valuable feedback.We are all delighted reading that you had a great time on this particular holidayWe look forward for another opportunity to host you again for another pleasurable holiday.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Helen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another great stay at Sugar Beach. This is some of the best service I've received in Mauritius. I'm sure everyone is mandated to smile and say 'bonjour' to guests, but beneath that corporate exterior are genuinely friendly, funny, attentive people. I had real conversations and felt very well looked after. Standouts included Reshma on reception, the door guys, Bianca and the girl doing the fried eggs at breakfast, the juice trainee, but especially the pool bar staff. Fazle and the other servers were helpful and great with my kids. The nurse really helped me out with advice and calling the doctor when my daughter was sick. Needless to say, the hotel, food and facilities were great.
2023년 2월에 6박 숙박함
답변 제공: JMM 님, 2023년 2월 21일
Dear Helen,Thank you so much for reviewing our resort and scoring us the highest rating.We are all delighted reading that you had a great time on this particular holiday.Until we have the pleasure to welcome you back to the sweet shores of Sugar Beach.Please receive my warmest regards,Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 11박 숙박함
답변 제공: JMM 님, 2023년 3월 20일
Dear Angela,Thank you for having chosen Sugar Beach for your holidays.It is pleasant to learn, with the five on five rating, that you have enjoyed your stay with us.We do look forward to welcoming you again in the near future.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hervorragendes Hotel in einer riesigen, sehr gepflegten Anlage mit wunderschönem Strand. Der Kidsclub ist schlichtweg perfekt und bietet auch Nachtessen für die Kleinen mit Programm.
2023년 1월에 11박 숙박함
답변 제공: JMM 님, 2023년 1월 27일
Dear Patrick,Thank you for having chosen Sugar Beach for your family vacations in Mauritius.We are delighted that you have had a nice holiday in our resort.Our kids' club team thank you as well for the nice comment and we all look forward to welcoming back soon for another enjoyable holiday.Sincerely,Jean-Marc Ma-PoonGeneral ManagerThe team

6/10 - 괜찮아요

CECILE

좋아요: 청결 상태, 직원 및 서비스
Pas isolation phonique Chambre prenium vue mer à côté de l’infirmerie et en face du stock des personnel de ménage chambre 619 à éviter Problème de TV et de bouilloire Déjeuner très long 1h pour avoir une salade niçoise avec relance Pas d’excuses Plage pas de fond pour nager Hauteur eau maxi 1m
2023년 1월에 4박 숙박함
답변 제공: JMM 님, 2023년 1월 20일
Chère Cécile ,Merci beaucoup d'avoir pris le temps de nous envoyer vos précieux commentaires.Nous sommes très tristes d'apprendre que nous n'avons pas été à la hauteur de vos attentes.Notre objectif est toujours d'avoir des clients satisfaits et je tiens à vous rassurer que nous avons pris bonne note de vos commentaires. Nous attendons avec impatience une nouvelle occasion de regagner votre confiance. Sincèrement,Jean-Marc Ma-PoonDirecteur Général

8/10 - 좋아요

Johnathan

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property with Nicely decorated rooms and common spaces. Service in the main dining room was very slow and unorganized. The Italian restaurant was very good. Bruno made every meal at Citronella Restaurant enjoyable.
답변 제공: JMM 님, 2022년 12월 27일
Dear Johnathan,Thank you for having chosen Sugar Beach for your holidays in Mauritius.We are delighted to read that you have enjoyed our resort infrastructure and the services offered.Your appreciation will be shared with the whole team and more particularly with Bruno.We look forward to welcoming you for another holiday soon.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Lasse hiis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Flott hotell. God sørvis. Hyggelig personale. Flinke aktivitetsledere.
2022년 12월에 3박 숙박함
답변 제공: JMM 님, 2022년 12월 14일
Dear Lasse hiis,Thank you for this awesome rating and the lovely feedback left after your recent stay with us.We are delighted to read about your appreciation of our resort, its facilities, and its staff. The entire team and I look forward to your next stay with us.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Agnieszka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect!
2022년 11월에 7박 숙박함
답변 제공: JMM 님, 2022년 12월 14일
Dear Agnieszka,Thank you for this wonderful rating of five out of five.We are deeply touched by your feedback about everything being perfect. With renewed thanks from the whole team and looking to welcoming you again.Sincerely,Jean-Marc Ma-PoonGeneral Manager

6/10 - 괜찮아요

Louis

별로예요: 청결 상태, 직원 및 서비스
2022년 11월에 11박 숙박함

10/10 - 훌륭해요

RUMIKO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
素晴らしかったです。 Casela Nature Parkまでのタクシー往復は1600Mrsですが、運転手は中でのactivityの時間配分まで受付と交渉してくれたり、と色々行き届いていました。 もちろん、全く濁りのない海辺、赤く燃える夕陽、そして沈んだ後の紫色の空と海、言うことなしです! また、Mauritiusへ行く時があったら、迷わずこのホテルを選ぶと思います。
2022년 11월에 2박 숙박함
답변 제공: JMM 님, 2022년 11월 15일
Dear Rumiko,Thank you for having taken the time to send us your valuable feedback.We are pleased to read that you have enjoyed your stay with us and that you have taken the opportunity to see the nearby attractions proposed.The team and I look forward to welcoming you again soon.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

hans

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel magnifique, service irreprochable
2022년 9월에 4박 숙박함
답변 제공: JMM 님, 2022년 10월 5일
Cher Hans, Ce fut un plaisir de vous accueillir dans notre établissement. Je suis ravi de lire que vous avez beaucoup apprécié votre séjour parmi nous.C'est un réel plaisir de recevoir vos compliments, nous ne manquerons pas de les partager avec toute notre équipe.Nous nous réjouissons de pouvoir vous accueillir à nouveau pour de nouvelles vacances agréables.Cordialement,Jean-Marc Ma-PoonDirecteur Général

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were wonderful and location great.
2022년 9월에 2박 숙박함
답변 제공: JMM 님, 2022년 9월 27일
Dear Pamela,Thank you for having chosen Sugar Beach for your holidays in Mauritius.We are delighted to read that you found our location great and that my staff has been there to create wonderful moments for you.We look forward to welcoming soon again.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel paisible et luxueux
Super séjour dans cet hôtel, personnel très sympathique et accueillant. Chambre propre, correspondant aux photos, lit de bonne qualité . Petit déjeuner très complet, beaucoup de choix. Dîner très diversifié mais parfois un peu froid. Les extérieurs sont magnifiques et la plage très paisible. Nous avons adoré notre séjour
2022년 9월에 9박 숙박함
답변 제공: JMM 님, 2022년 9월 23일
Cher François,Permettez-moi de vous remercier d'avoir choisi notre établissement pour vos vacances ainsi que d'avoir pris le temps de nous écrire vos commentaires.C'est toujours un plaisir de lire combien les gens apprécient notre hôtel pour sa bonne nourriture, son service et les autres facilités que vous avez mentionnées.Nous espérons avoir l'occasion de vous accueillir à nouveau pour d'autres vacances agréables.Sincèrement,Jean-Marc Ma-PoonDirecteur Général

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 6박 숙박함
답변 제공: JMM 님, 2022년 9월 12일
Dear Sir/Madam,Thank you so much for reviewing our resort and scoring us the highest rating.I am delighted to read that you have thoroughly enjoyed your stay with us.We are all geared to welcome you back for another holiday in Mauritius.Sincerely,Jean-Marc Ma-PoonGeneral Manager

10/10 - 훌륭해요

Phillip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The colonial style of the property has its own appeal if you like that sort of thing. It was quite different from other places. What I appreciated the most was the empowered staff determined and able to please. They put customers first, not the rules and regulations. The lovely walkable beach was also a special delight.
2022년 6월에 1박 숙박함
답변 제공: JMM 님, 2022년 7월 15일
Dear Phillip, We thank you for having chosen Sugar Beach for your holidays. It is pleasant to read that you have appreciated your stay with us. Your feedback will be shared to the team and we look forward to welcoming you again. Sincerely, Jean-Marc Ma-Poon General Manager

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a fantastic resort. The location is great, the premises are amazing and the staff were even better - all really friendly and welcoming. Plenty of things to do for people who love sports and also for people who just want to relax. A really perfect destination.
2022년 4월에 11박 숙박함
답변 제공: JMM 님, 2022년 4월 30일
Dear Vincent, Thank you for having taken the time to review our hotel after your visit. We are delighted to notice your appreciation through the awesome rating and very proud to read that my staffs were here to make it better. We are already looking forward to welcome you once more. Sincerely, Jean-Marc Ma-Poon General Manager

10/10 - 훌륭해요

Frenando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sugar Beach Resort is a amazing resort and the staff were all so helpful and friendly. I highly recommend
2022년 3월에 6박 숙박함
답변 제공: JMM 님, 2022년 3월 28일
Dear Frenando, It was a real pleasure hosting you in our resort for your holidays. We will ensure that your positive feedback is passed on to the team. The whole team looks forward to the soonest opportunity of welcoming you back. Sincerely, Jean-Marc Ma-Poon General Manager

10/10 - 훌륭해요

Nimrod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 5박 숙박함
답변 제공: JMM 님, 2022년 3월 23일
Dear Nimrod, It was a pleasure receiving you in our resort. The team and I are pleased to notice that you granted us the highest rating. We are already geared to welcome you once more for another enjoyable holiday. Sincerely, Jean-Marc Ma-Poon General Manager

8/10 - 좋아요

Marlene Fenger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vakkert hotell, nydelig strand! Litt problem med booking og romvalg. Måtte oppgradere for å få riktig seng. Nydelig mat! Anbefales
2022년 2월에 7박 숙박함
답변 제공: JMM 님, 2022년 3월 24일
Dear Marlene Fenger, Thank you for having booked our resort for your holidays in Mauritius. We are very pleased to read your appreciation of our resort facilities. The team and I cannot wait to welcome you once more. Sincerely, Jean-Marc Ma-Poon General Manager

6/10 - 괜찮아요

Lukas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Tolle, neue renovierte Zimmer mit Wohlfühlfaktor. Rezeption verspricht sich um Anliegen zu kümmern, tut es aber nicht. Auf zweimalige Nachfrage wird einem versichert sich persönlich darum zu kümmern. Auch bei Nachfrage beim Management hat innerhalb von 6 Tagen keine Abhilfe verschafft.
2021년 12월에 5박 숙박함
답변 제공: The Management 님, 2022년 1월 7일
Lieber Lukas, Vielen Dank, dass Sie Ihren Urlaub in unserem Resort verbracht haben. Es ist sehr schön zu lesen, dass Ihnen unser neu renoviertes Zimmer gefallen hat. Wir nehmen auch die schleppende Reaktion auf Ihre Anfragen zur Kenntnis und werden weitere Nachforschungen anstellen, um die besten Korrekturmaßnahmen zu ergreifen. Entschuldigen Sie auch das nicht so gute Deutsch. Wenn Sie wieder reisen möchten und uns die Möglichkeit geben, es zu verbessern, zögern Sie nicht, uns direkt zu kontaktieren. Aufrichtig, Das Management.

4/10 - 별로예요

Thomas

가족 여행
별로예요: 직원 및 서비스
Das Hotel hat Potential sehr schön gelegen und die Zimmer waren modern eingerichtet und soweit ok. Außer bei der Ankunft wo wir uns wirklich willkommen gefühlt haben war schlichtweg kein Service vorhanden und das schlimmste waren die unmotivierten Mitarbeiter im Restaurant absolut Null Service, selbst beim Check out keine Nachfrage wie es gefallen hat, ob man wiederkommen möchte keine Frage ob man ein Taxi zum Flughafen benötigt der Gast scheint hier nur zu stören, auch das Essen war kein Highlight, sowohl in punkto Service als auch beim Thema Essen darf man sich gern beim benachbarten Paradise Beachcomber erkundigen wie sowas geht dort hatten wir uns vor zwei Jahren wirklich aufgehoben gefühlt
2021년 12월에 7박 숙박함
답변 제공: The Management 님, 2022년 1월 4일
Lieber Thomas, Vielen Dank, dass Sie sich für Sugar Beach entschieden haben, um eine Auszeit vom Alltag zu nehmen. Wir freuen uns zu lesen, dass unsere Lage und unsere neu aufgefrischte Dekoration des Zimmers geschätzt wurden. Wir freuen uns auch über Ihr ehrliches Feedback, da wir mit dem Team zusammenarbeiten werden, um diese Probleme anzugehen und die erforderlichen Maßnahmen zu ergreifen, um den korrekten Standard wiederherzustellen. Es wäre schön, Ihr Vertrauen wiederzugewinnen. Bis wir Sie wieder begrüßen dürfen, können Sie sich unserer Gastfreundschaft sicher sein. Aufrichtig, Das Management.

2/10 - 너무 별로예요

fahad

2021년 12월에 3박 숙박함
답변 제공: The Management 님, 2021년 12월 22일
Dear Fahad, Thank you for first of all, booking our hotel and then, for taking the time to review us after. There is always room for improvement and we shall re-establish standards where necessary as well as re-enforcing our training so as to achieve excellent levels of service. We would, greatly appreciate the opportunity to make things right and work toward earning back your business. Sincerely, The Management

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: NDChalain 님, 2021년 11월 23일
Dear Sir/Madam, Thank you for having chosen Sugar Beach for your holidays in Mauritius. The awesome rating you leave us on this shows your appreciation of our resort. We do look forward to welcome you again in the future. Sincerely, Nicolas De Chalain General Manager