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캐번디시 게이트웨이 리조트 여행 후기

3 out of 5
캐번디시 게이트웨이 리조트
6596 Route 13, Mayfield, PE

이용 후기

6.2
평점 10 - 훌륭해요. 64개 이용 후기 중 10개" "
평점 8 - 좋아요. 64개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 14개" "
평점 4 - 별로예요. 64개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 9개" "

6.6/10

청결 상태

6.6/10

직원 및 서비스

6.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Connie

좋아요: 직원 및 서비스
Hotels.com make the bookings properply.
Our stay wasn't to bad, considering when we got there you's( hotels.com) hadn't even booked our cabin but they found one for us and gave us a great deal. The cabin's could use a bit of fix up and cleaning. over all we were just there to sleep so it wasn't to bad I guess.
2019년 8월에 3박 숙박함

2/10 - 너무 별로예요

Sandra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was found to be out of business!
2018년 9월에 1박 숙박함
답변 제공: Grant 님, 2018년 9월 12일
Out of business? We have been here since mid-May and are open till the mid-October. I am here right now on the morning of Sept 12 answering this.

6/10 - 괜찮아요

Mina 님, Montreal

Good but very expensive, it worth less than this price
2018년 8월에 1박 숙박함
답변 제공: Grant 님, 2018년 9월 12일
Our prices are in line with the other 35+ hotel, cottages and resorts in the area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: front desk 님, 2018년 8월 18일
Thank you for taking the time to review us!! we hope you enjoyed your time here with us!

10/10 - 훌륭해요

Sharon 님, Moncton, NB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I liked that there was a playground for the kids in the centre of the cabins, there was a BBQ if I wanted to use it, quiet area, breakfast buffet was good, air conditioned room and room was spacious, comfy and had all needs. The staff was friendly and helpful!!
2018년 8월에 2박 숙박함
답변 제공: front desk 님, 2018년 8월 14일
Were happy to hear you enjoyed your time with us and we hope to see you again in the future :)

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: front desk 님, 2018년 8월 17일
thank you for staying with us!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Service and location are good. But beds are not comfortable
2018년 7월에 2박 숙박함
답변 제공: front desk 님, 2018년 8월 1일
Thank you for staying with us, I am also very sorry to hear that the beds were not satisfactory.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
Very clean and comfortable. The staff were very helpful.
2018년 7월에 2박 숙박함
답변 제공: front desk 님, 2018년 7월 24일
Thank you for staying with us, hope to see you again soon!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place but need better customer service
Nice place, but when I asked for customer service I was disappointed, they seen they did not care about my concerns. I went twice with different people and they all seen that they were not happy at all to be working there. I would not come back there
2018년 7월에 2박 숙박함
답변 제공: front desk 님, 2018년 7월 18일
I am very sorry to hear you did not enjoy your time with us, we will look into this matter.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
disappoint
Way to much money! No people there hotel looked like no one stayed there in years! Pool didn’t work! My stay was huge disappointed for are family! Never use Expedia again! Very upset
2018년 6월에 2박 숙박함
답변 제공: front desk 님, 2018년 7월 10일
we are sorry to hear that your stay with us was uneventful, we are in the process of changes to make our hotel a much better place for everyone. once again i am sorry that you did not enjoy your time here

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Hotel was nice and clean. Price was good. Room large. Good location next to Cavendish.
2018년 6월에 1박 숙박함
답변 제공: front desk 님, 2018년 7월 10일
thank you for staying with us, we are glad to hear you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Wonderful resort.....staff and service excellent.....love the whirlpool.
2018년 6월에 2박 숙박함
답변 제공: Brodie (Front Desk) 님, 2018년 6월 29일
Thank you for staying with us, we are happy to hear you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
On the whole a good enough hotel, close to the Green Gables national historic site.
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Mark 님, Ohio

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Only as last resort
The hotel was clean and nice. The staff had no feel for English. Thwy had no copy machine to make you a receipt. Very polite yet pushy.
2017년 7월에 1박 숙박함

8/10 - 좋아요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Nam

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Will not stay
The place is outdated and smelly. The TV box does not work, but was replaced. Front desk was helpful. Wifi was bad...like none, maybe we were on 3rd floor. No other choice for the date we need around the area.
2017년 7월에 1박 숙박함

4/10 - 별로예요

John 님, Edinburgh

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Near Ann of Green Gables places
Good hotel spoiled by very loud very late customers and lack of staff able or willing to do much about it
2017년 7월에 3박 숙박함

4/10 - 별로예요

Vianney

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean but the atmosphere is brutal. Everything is very aged, pool had foam floating on top, rooms left with door open uncleaned all day from departed guests, breakfast and coffee was scary in flavor and presentation. For $200 a night you don't get much but the room was fine.
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

Mitch 님, Oxford, NS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old hotel, poor service
Staff unwilling to provide assistance, hotel needs some upgrading, room had a damp musty smell. Would not stay here again.
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

Tom F 님, Durham region ON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed not as per ad pics
Not sure of the hotel rooms themselves but cabin 10, playground and overall facilty are a mess. We checked in to cabin 10 with no power which the staff turned on for us. Kitchen sink leaked, curtains falling down in one room, missing bulbs from both bedroom lamps, windows that were stuck shut, light fixtures in both bedrooms hanging from the wires, overall smell throughout cabin, bed couch was old and stained not as per pictures, outside trampoline still in service with no safety net, missing a couple of springs, protection padding falling off, one teeder todder was bent over like an A frame, overgrrown grass and weeds and the list goes on and on but you get the point. If we could have found another place on short notice we would have. We would not stay there again... sad because the pics of the place aren't too bad but it has not been maintained.
Fixture hanging by wires
Falling down curtains
Compare this trampoline to ad
Overgrown
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

karen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This "resort" is run down and could use a face lift. If you are a budget traveler it may be ok. However, while the staff was friendly, everything is outdated. The hallways smelled musty and not all the lights were working. There is no elevator to the top floors, the floors are creaky, poor water pressure in the shower, food quality was poor, and from a safety perspective - there should be key entry to the hotel floors. Finally - the location is a bit isolated.
2017년 7월에 2박 숙박함

4/10 - 별로예요

Tina 님, Nova Scotia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs improvement in all areas
We, a family of 4, 2 adults and 2 children, were crammed into a double room which was very small. It was on the 3rd floor, which meant the slanted roof/dormers cut off a part of the room. One double bed was under this slanted roof which made it impossible for two people to sleep in this bed. So, only one person slept in this bed. I consulted the front desk with this issue, they said no other rooms were available. I asked for a refund, I was told "no". The young gentleman behind the counter offered a cot. That was our only option, so we took it. Next issue were the dusty/dirty floors. Under the beds and under the room chair, it was quite obvious these areas were not cleaned for quite some time. Lastly, was the bathroom. Upon having a shower, I noticed two USED face clothes were hanging on the shower rod. Also, there were two USED large towels hanging on the back of the door, obvisiously from the previous occupants...disgusting!!!! Lastly, were the resorts premises! A exhaust fan hanging off the side of the building by its wires, lawn in need of trimming, patio area wooden boards are in need of replacing, just to name a few. Totally disgusted, and will never return!
2017년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dommage potentiel rate
Accueil à revoir, entretien du site à revoir car il y a du potentiel
2017년 7월에 2박 숙박함

8/10 - 좋아요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Cottage
Cottages are clean and behind the hotel. Quiet and has a good size area for the kids to run and play.
2017년 6월에 4박 숙박함
답변 제공: Lisa 님, 2017년 7월 2일
Thank you! We will add more facilities for kids next year. We will wait to see you next year!

10/10 - 훌륭해요

YI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함
답변 제공: Lisa 님, 2017년 7월 2일
Thank you! We will wait to see you next time!

10/10 - 훌륭해요

Cathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, helpful staff. Old fashion elegance in a comfortable room. Great location
2017년 6월에 1박 숙박함
답변 제공: Lisa 님, 2017년 7월 2일
Thank you! We will wait to see you next time!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice resort at good location.
Nice front desk and workers.good service. we will come again.

6/10 - 괜찮아요

Martha

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

ronnie 님, moncton nb

좋아요: 청결 상태, 직원 및 서비스
Near beaches; near restaurants and entertainment.
OK rooms showing second floor roomsage. Location is great second floor rooms lacking

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not very nice at all.
We walked into this hotel and all you could smell was mustiness... It was very strong. Everything in the room felt damp and wet. The carpet, the bed and everywhere. We rented a cheap hotel so that we just had somewhere to stay but I would spend the extra money next time as this experience was very disappointing. Not only was the room pretty yucky but we get there and the pool is closed, which was one of the reasons I booked the hotel for my 4 year old. They were treating it with chemicals so it was closed for the day but since check in is 3 and check out is 11 we didn't get the chance to use it at all... Overall I was VERY disappointed in our stay at this hotel...

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Dated
Rough around the edges. Needs a lot of updates. Staff were friendly and helpful. Pool water was so dirty it was slimy

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Marc 님, Ottawa, On

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed at Cavendish Gateway Resort!!
Extremely disappointed with our stay!! The place was dated, dirty, and overpriced!!! Never again!! Certainly not as advertised...
답변 제공: General Manager 님, 2016년 8월 9일
Hi there, the room you booked is the cheapest one with double beds. That is in the old building without elevator. I remember you wanted a discount when you checked out because the kids on 3rd floor ran to and from. While the ground floor room with patio door will make you feel confortable and there is no interruption.

8/10 - 좋아요

Kevin 님, Moncton, NB

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
This hotel was bought from previous owner by a family in April 2016. This hotel needs a lot of TLC in landscaping and maintenance of the rooms. The state of the hotel and rate of the rooms do not jive.... But when you are in need you pay whatever...
답변 제공: General Manager 님, 2016년 8월 13일
Thanks for your understanding. We will do more renovation for the next season.

4/10 - 별로예요

Dennis 님, Ontario

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comedy of errors
Arrived to beautiful location but found our guaranteed room with two queen beds was "upgraded" to a suite with 1 Bed and a pull out couch with a 3 inch thick matress commplete with used linen. When told the day staff including the owner said they would be down never showed up but managed later to get the 19 year old night clerk who at least changes the linen. I was not the only one to have a room in disarray when checking in.. Very uncomfortable
Sorry about what you felt here. If we have some high level vacancies, we sometimes upgraded for the guest. The room you stayed is Kitchen suite with separate bedroom. You are two adult, so that's why we upgraded to this type. As for the linen, we guarantee to change the clean one each time when the guest checked out.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
average hotel
Stayed one night. This resort is close to beach, green gable, etc. No elevator and my room was on 2nd floor. There is a indoor pool, but old and quite dim.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was close to everything we were looking to see on PEI. All went well there and we were pleased with our stay.

2/10 - 너무 별로예요

Kelly 님, Halifax, NS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would NOT recommend.
The room was musty smelling. The shower head fell off the wall and hit my husband in the head while showering. The pool was slimmy and our life jackets and bathing suit stunk like sewage after swimming. The hotel cleaner came in the room at 7:30am when there was a Do not Distrub sign on the door. The cable box cut out every 5 minutes and reset. There was supposed to be a store in there but there wasn't. I approached the owners and got out of 1/2 nights there but the front desk owner didn't give it up without a battle and I had to call the hotel.com people to get the guy to call the front desk and tell her I'm allowed to leave without paying. It was the worst experience of my life... I'm still trying to get the small out of our clothing and luggage from staying there.

2/10 - 너무 별로예요

Marlene 님, Montréal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Du vol en plein jour!
Hôtel le plus cher et le plus pourri de mes vacances. Ménage mal fait (des cheveux partout), la piscine intérieure sans éclairage et vaseuse, vraiment nul comme hôtel. Ne mériterait même pas l'appellation motel...

6/10 - 괜찮아요

Alan 님, New Brunswick

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Breakfast NOT INCLUDED
Nice clean comfortable rooms but overpriced. Beware of extra charges. We were told where breakfast was and it is laid out like a typical free continental. There is no sign indicating a charge and no one asking your room number. The owner scouts out breakfast to see who shows up and then on checkout gleefully informs you there is an extra charge for a very skimpy breakfast. Very annoying.
답변 제공: Lisa 님, 2016년 7월 27일
Sorry to make you confused. But when the guests check in, we will hand out a welcome page indicating all facilities and time open, wifi and map as well. Front desk also explains it when the guest check in. Still hope you enjoyed your stay with us.

6/10 - 괜찮아요

Walt 님, Halifax, NS

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
May not be as appears in the photo online.
The room photo online was a bit deceiving online, very dated building. The bathroom in a location that allowed for no privacy. No vent fan either to turn on. AIr conditioner was dated and very loud, thus sleep in a very hot room on second floor. Another problem was lack communitcation skills by staff. Some confusion over if I had paid my bill when I arrived or not during chjeck out. The person who checked me in was not working (English speaker). Individual who checked me out needs to improve her understanding of english. Not impressed with buffet breakfast.
답변 제공: gateway 님, 2016년 7월 15일
Sorry to see you didn't enjoy your stay with us. Our property includes an old three-floored building and one new ground building. Please understand this three floored building is traditional countryside style with lower competitive price. If you like modern style, hope next time you can choose our ground floor room. I guarantee you will like it. Still hope to see you next time.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
답변 제공: Lisa 님, 2016년 7월 17일
Thanks for staying with us. We will try our best to improve our service. Hope to see you again!

10/10 - 훌륭해요

Davie 님, Ontario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel near Anne of Green Gables house
The room was excellent, spacious and clean and well laid out.
답변 제공: owner Lisa 님, 2016년 8월 23일
Thanks for your comments. We will do our best to offer the best service to our guests.

8/10 - 좋아요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Lisa 님, 2016년 7월 17일
We hope you enjoyed your stay with us. Hope to see you next time!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good overall experience.
Hotel was clean, rooms were comfortable. Decor was dated but in good shape. Free wifi came in handy, but limited outlets made charging devices hard. The restaurant only serves breakfast, and is open for only 2 hours a day. It was close to all the attractions in Cavindish and amenities in North Rustico. I would recommend this hotel to people on a budget.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

debbie 님, truro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
my stay was very enjoyable and the service was excellent. I would recommend this place to everyone. I just wish they had rooms that we could smoke in.