We, a family of 4, 2 adults and 2 children, were crammed into a double room which was very small. It was on the 3rd floor, which meant the slanted roof/dormers cut off a part of the room. One double bed was under this slanted roof which made it impossible for two people to sleep in this bed. So, only one person slept in this bed. I consulted the front desk with this issue, they said no other rooms were available. I asked for a refund, I was told "no". The young gentleman behind the counter offered a cot. That was our only option, so we took it.
Next issue were the dusty/dirty floors. Under the beds and under the room chair, it was quite obvious these areas were not cleaned for quite some time.
Lastly, was the bathroom. Upon having a shower, I noticed two USED face clothes were hanging on the shower rod. Also, there were two USED large towels hanging on the back of the door, obvisiously from the previous occupants...disgusting!!!!
Lastly, were the resorts premises! A exhaust fan hanging off the side of the building by its wires, lawn in need of trimming, patio area wooden boards are in need of replacing, just to name a few.
Totally disgusted, and will never return!