로비

데이스 인 바이 윈덤 메이즈빌 켄터키 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 260개 이용 후기 중 67개" "
평점 8 - 좋아요. 260개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 260개 이용 후기 중 41개" "
평점 4 - 별로예요. 260개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 260개 이용 후기 중 39개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Patricia

가족 여행
NA
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Stacy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here everytime we come to town, the staff is super nice and the rooms are clean. Could use some updating as far as room amenities but for the price and overall satisfaction it’s great. We have a service pet and they have never given issue to us having him with us. I would suggest more towels though.
2024년 4월에 2박 숙박함
답변 제공: Brianna 님, 2024년 4월 8일
Thank you so much for the kind words!

2/10 - 너무 별로예요

David

Terrible customer service!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were tired from driving 8 hours and this location was perfect. A BBQ restaurant 5 minutes away. Downtown was very nice. Murals painted along the walls depicting old days were well done. Gas station nearby as well.
2024년 3월에 1박 숙박함
답변 제공: Brianna 님, 2024년 3월 25일
I'm glad we were able to accommodate you after such a long drive. Thank you for the review!

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent overall experience
2024년 3월에 1박 숙박함
답변 제공: Brianna 님, 2024년 3월 25일
Thank you !

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Mary 님, 2024년 3월 15일
Thank you for the review, we greatly appreciate your feedback!

6/10 - 괜찮아요

Eduardo

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Okay but Could be Better
There were nails all over the parking lot and we almost got one in our tire. The shower had not been cleaned and there are a used bar of soap still in it. There was only one chair to sit in and that was a desk chair.
2023년 11월에 1박 숙박함
답변 제공: Mary 님, 2023년 12월 10일
Hey Stephanie, Apologize for the inconvenience. The renovations are completed, and everything has been cleared. Sorry for not meeting your expectations but give us a chance back in the future. We will be happy to serve you.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to all kinds of shopping and eating. There was maintenance going on the outside of the motel I. E. painting the outside of building so close room parking was limited. Staff was nice and helpful. I would stay here again.Overall good place to stay.
2023년 11월에 2박 숙박함
답변 제공: Brianna 님, 2023년 11월 15일
Thank you for the kind words! Maintenance should be done soon. We can't wait to see you again !

8/10 - 좋아요

Bonita

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was ok but had work being painted so they have areas taped off. Stacks of materials laying around. Pretty messy. The room was nice. No complaint there.
2023년 11월에 2박 숙박함
답변 제공: Brianna 님, 2023년 11월 15일
Sorry about the renovation mess, it should be done soon enough. Thank you for the kind words about the room, though!

8/10 - 좋아요

cooper d

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Akconda

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Brianna 님, 2023년 11월 8일
Thank you for the excellent rating!

10/10 - 훌륭해요

John

2023년 11월에 3박 숙박함
답변 제공: Brianna 님, 2023년 11월 8일
Thank you for the excellent rating!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what we needed
Thank you for a clean comfortable room.
2023년 10월에 2박 숙박함
답변 제공: Mary 님, 2023년 10월 9일
Thank you for staying with us, We greatly appreciate your feedback. Hope to see you again

10/10 - 훌륭해요

mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Brianna 님, 2023년 9월 20일
Thank you so much!

4/10 - 별로예요

Maggie

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were unaware that the hotel was being renovated. The reviews on Expedia were wonderful so we booked our stay based on that. Bad idea! There was construction debris. It was dirty. The showers were unclean. The room had a smell. Beds were hard. The only upside was the front desk staff were nice.
2023년 9월에 2박 숙박함
답변 제공: Brianna 님, 2023년 9월 11일
Thank you for the feedback, We will happily take it into consideration to help improve our hotel. We are terribly sorry about the construction work affecting your stay. Thank you!

2/10 - 너무 별로예요

Edie

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nobody at check-in desk.First impression was filthy window. No air-conditioning on in room at arrival. Light bulbs out, hole in bedspread, old blood on sheets. Poor lighting. Black mold around shower with unacceptable "repaired" ceiling and wall. Locked out of room on day 2 of the reservation. All in all a terrible motel.
2023년 8월에 2박 숙박함
답변 제공: Mary 님, 2023년 9월 9일
Hey Edie, Apologize for not meeting your expectations. I have passed this on to our team. Your feedback is crucial to us. We will try our best to ensure all standards are maintained. We'll work diligently to enhance the overall experience for our guests. Have a nice day

6/10 - 괜찮아요

TERESA

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
There was a ceiling leak in one of our rooms.
2023년 8월에 1박 숙박함
답변 제공: Mary 님, 2023년 8월 25일
Hello Teresa, Thank you for staying with us. I am glad that we were able to serve you, and that you enjoyed your stay with your sisters. Apologize for the issue, we have got it fixed. Hope to see you again in the next summer vacation

4/10 - 별로예요

Rebecca

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Building needs sn overhaul
I made reservations without looking at reviews. Once I saw the condition of the building, I left the parking lot. My son insisted we not stay there, and I agreed.
2023년 8월에 2박 숙박함
답변 제공: Mary 님, 2023년 8월 21일
Hello Rebecca, The Online platforms still let you post a review without even using the services. If you booked a reservation by mistake, which was fine according to you in case. But you did not want to pay the penalty for canceling the reservation, and eventually, your card also declined. I wished you could have stayed and had an experience staying in the room. It is safer, and cleaner, if there was anything needed, I would have gone above and beyond to make your stay comfortable. Just posting a review, to remove aggression can really hurt someone's hard work for years and business. Hope you have a nice day

10/10 - 훌륭해요

Pam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I am going back in September
Loved it
2023년 8월에 1박 숙박함
답변 제공: Mary 님, 2023년 8월 15일
Thank you for the review. We greatly appreciate your feedback. I am glad that you enjoyed your stay at Days Inn with your family. See you in September

6/10 - 괜찮아요

Doris J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We got our room just after it was wet mopped and the floors were very wet. Please give rooms time to dry before renting. Tv only got one channel and not one of interest. Pool still not open. Large, clean room. No chair, although there was a desk. There was an adequate breakfast available and if you didn’t like it, a McDonalds on the corner. It was a good value for the price.
2023년 8월에 1박 숙박함
답변 제공: Mary 님, 2023년 8월 15일
Hey Doris, Thank you for the review. I have put the chair missing in the room. Thank you for highlighting this. Apologize for the floors being wet, the housekeeping just cleaned the room, and you arrive before check-in time, we really wanted to accommodate you, so you did not have to wait for the room, but we will definitely take care of it the next time. Thank you, see you again in the future.

6/10 - 괜찮아요

Randy

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Beware! The site I used for booking indicated an outdoor pool. After checking in and going out for dinner, my grandchildren were ready for a refreshing swim. However, the pool was out of commission - something we were unaware of at time of booking. I went several miles out of my way to get to this Days Inn. I suggested an adjustment to the price, but staff was not at all receptive to the idea.
2023년 7월에 1박 숙박함
답변 제공: Mary 님, 2023년 8월 2일
Hello Randy, Sorry for the wrong information. We do not have a running pool on the property. Thank you for staying with us. Have a nice day

6/10 - 괜찮아요

Julia

좋아요: 직원 및 서비스
답변 제공: Natalie 님, 2023년 7월 29일
Thank you for taking the time to review.

8/10 - 좋아요

Neil

2023년 7월에 1박 숙박함
답변 제공: Mary 님, 2023년 7월 25일
Thank you for the rating

6/10 - 괜찮아요

Tammie

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Room was mostly clean.
Most of our room was clean, so that was good, but the tub and around it, needed a deep clean (or replacement.) In addition, my blanket had holes it it (it was clean, but had holes.) And I wish they had put on their listing that the pool was closed for repairs.
2023년 7월에 2박 숙박함
답변 제공: Mary 님, 2023년 7월 19일
Hey Tammie, thank you for choosing our establishment. I am glad that you liked the room. We appreciate your feedback. I will ensure that the housekeeping issues will be definitely taken care of. Hope to see you again soon.

2/10 - 너무 별로예요

Isabelle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a dead roach on the floor when we walked in to the room. They couldn’t even be bothered to hide it. We checked in online and they tried to make us pay twice. Refused to let us into the lobby and talked to us through a glass wall with a hole. They walked away at one point for almost 10 minutes and we didn’t know if they were going to come back or just take our money and leave us there. The pillows are 1ft by 1ft. The sheets were stained and smelled like mildew. Our neighbors screamed and fought all night. It was an emergency last minute booking and I didn’t expect 5 stars but the rudeness, filth, and lack of any kind of service was over the top. To not even have the shame to sweep the dead roaches off the floor is beyond my wildest nightmares of a hotel room.
2023년 7월에 1박 숙박함
답변 제공: Mary 님, 2023년 7월 12일
Hello Isabella, Apologize for not meeting your expectations. The front desk lobby closes in night and opens back in the morning. But we check in guest from the night window. Apologize you had to wait for the front desk I will definitely take care of issues you face in housekeeping and make sure we do our best upkeeping the standards of the brand. Hope you have a nice day

8/10 - 좋아요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was very impressed with this hotel. It was updated and clean. I will definitely stay again when I’m in town.
2023년 6월에 2박 숙박함
답변 제공: Mary 님, 2023년 6월 28일
Hello Michele, Thank you for kind review. We are glad that you enjoyed your stay. At Days Inn Maysville, we try our best to ensure guests enjoy their time and are satisfied staying here. Hope to see you again. Have a nice day.

6/10 - 괜찮아요

JP

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerk in a bad mood. Could be cleaner. “Cheap motel” look and feel.
2023년 6월에 1박 숙박함
답변 제공: Mary 님, 2023년 6월 27일
Thank you for your review. Apologize for not meeting your expectations. But I really appreciate you bringing this issue to my attention. Have a nice day.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Natalie 님, 2023년 6월 29일
Thank you for taking the time to rate our establishment.

10/10 - 훌륭해요

Jerry 님, Lawrenceville

2023년 6월에 1박 숙박함
답변 제공: Mary 님, 2023년 7월 12일
Thank you for the rating Jerry

8/10 - 좋아요

Jay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Mary 님, 2023년 6월 15일
Thank you for staying with us. We appreciate your feedback..

4/10 - 별로예요

Bill

2023년 6월에 1박 숙박함
답변 제공: Mary 님, 2023년 7월 12일
Thank you for the rating, Bill. I wished you would have let us know about anything that did not satisfy your stay.

10/10 - 훌륭해요

Mohammed

2023년 6월에 1박 숙박함
답변 제공: Natalie 님, 2023년 6월 29일
Thank You Mohammed. Hope to see you in the future.

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good stay for the money. Bear in mind it is a completely basic/bare essentials room. That said, it was clean, quiet, bed was comfortable and the water pressure in the shower was amazing. Other than the couple 2 doors down, whom I think lived there, smoking on the walk in front of the rooms constantly it was a good stay.
2023년 5월에 3박 숙박함
답변 제공: Natalie 님, 2023년 6월 1일
Thank you Williamfor taking the time to give us a review. We enjoyed having you as our guest! An look forward to seeing you in the future.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Days inn is the best
Great service,the staff was extra nice to me when I needed the kindness the most. They were helpful and made me feel comfortable. Much appreciated and would highly recommend this hotel to anyone!
2023년 5월에 2박 숙박함
답변 제공: Natalie 님, 2023년 5월 26일
Thanks so much Sandra! We enjoyed having you as our guest. We look forward to seeing you in the future as well!

8/10 - 좋아요

John

2023년 5월에 1박 숙박함
답변 제공: Natalie 님, 2023년 5월 25일
Thanks for the review John. We look forward to having you as our guest in the future!

10/10 - 훌륭해요

John

2023년 5월에 1박 숙박함
답변 제공: Natalie 님, 2023년 5월 22일
Thanks John! We look forward to having you as a guest again in the future.

10/10 - 훌륭해요

Emily

2023년 5월에 1박 숙박함
답변 제공: Natalie 님, 2023년 6월 8일
Thank You Emily!

10/10 - 훌륭해요

Breanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very clean and accommodating.
2023년 5월에 2박 숙박함
답변 제공: Natalie 님, 2023년 5월 13일
Thank you for being our guest Breanna! Glad we could provide you with great accommodations.

10/10 - 훌륭해요

Craig

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent hotel In the area for the price. Nothing to rave about but a good hotel in general.
2023년 5월에 3박 숙박함
답변 제공: Natalie 님, 2023년 5월 11일
Thank you Craig for your review. We appreciate it Look forward to having you as a guest in the future.

2/10 - 너무 별로예요

Janet

연인과의 여행
별로예요: 직원 및 서비스
I reserved and PAID in October 2022 for a May 5-6, 2023 trip. My husband is a smoker and wanted a smoking room, which is what I reserved. Only to show up just an hour past the EARLIEST check in time and be told there were no smoking rooms available. My husband was very upset, but since there was an event in town, all other hotels were booked. I thought this is exactly what reservations were for. I am so disappointed. He was in a bad mood all weekend, so I did too. Thanks a lot.
2023년 5월에 2박 숙박함
답변 제공: Natalie 님, 2023년 5월 13일
We are very sorry Janet that we could not fix the discrepancy in our system. We would like the chance to make things right in the future.

6/10 - 괜찮아요

douglas 님, Huntington

좋아요: 직원 및 서비스
The area is good. Restaurants close. Friendly desk clerk. Property appears run down. Room appears clean and renovated. The room has a strange odor.
2023년 4월에 1박 숙박함
답변 제공: Natalie 님, 2023년 5월 1일
Thanks Douglas for your review. We will look in to the odor.

10/10 - 훌륭해요

Dawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for our birthday event. Staff was amazing , rooms were clean, reasonably priced .
2023년 4월에 1박 숙박함
답변 제공: Mary 님, 2023년 4월 12일
Thank you for the encouraging words. Hope to see you again

8/10 - 좋아요

Gail

좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: Natalie 님, 2023년 3월 14일
Thanks Gail! It was wonderful to have you stay with us. Hope to see you again in the future.

10/10 - 훌륭해요

ANDREA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front staff was welcoming and pleasant and when some of the guests next door got loud they were great to get them to settle down.
2023년 3월에 1박 숙박함
답변 제공: Natalie 님, 2023년 3월 9일
Thanks Andrea! We always want to make sure our guests have a wonderful stay. We look forward to having you be our guest next time.

4/10 - 별로예요

Maribeth

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Much rougher than it seemed from pictures
The room's heat was not turned on in the room when I arrived around 6:30pm. It was maybe 40 degrees outside. The room stayed frigid all night long. The bathroom ceiling was peeling and in rough shape. The room smelled like a smoking room, even though it was a non-smoking room. The deadbolt lock on the door didnt want to work. Overall, this room and stay was very unlikeable. I will not be staying here again. Staff was nice enough, but certainly nothing special.
2023년 2월에 1박 숙박함
답변 제공: Natalie 님, 2023년 2월 7일
Apologies Maribeth. Front desk would have been happy to change your room for you. We were not aware of any problems with the room prior to your stay. We have taken the necessary steps to make the improvements. Thank You.

8/10 - 좋아요

Angela

2023년 1월에 2박 숙박함
답변 제공: Natalie 님, 2023년 2월 3일
Thank you Angela! See you upon your next stay!

8/10 - 좋아요

Steven

2023년 1월에 1박 숙박함
답변 제공: Natalie 님, 2023년 1월 25일
Thanks Steven! We look forward to your stay in the future.