2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

엘 시드 마리나 비치 호텔 여행 후기

3.5 out of 5
엘 시드 마리나 비치 호텔
Av. Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 706개 이용 후기 중 478개" "
평점 8 - 좋아요. 706개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 706개 이용 후기 중 40개" "
평점 4 - 별로예요. 706개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 706개 이용 후기 중 7개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

JOSE J

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like I was charge for to having 1visitors over my room & also I was charge $1,200 at the time of check in when I had already paid for my five days stay ahead of time. Not happy I want a refund for my stay at EL CID Marina. Will not recommend this resort to friends or anyone else! Jose Rivera
2024년 4월에 5박 숙박함
답변 제공: El Cid Resorts 님, 2024년 4월 20일
Dear Jose,We are sorry to hear that your recent experience at el Cid was not pleasant.We are taking care of these situations with the staff involved.We hope you can reconsider giving us another chance.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Rafa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un muy buen hotel familiar y tranquilo. La atencion de su personal es muy bueno. Son muy amables. El hotel ya tiene sus años pero esta bien conservado. Puntos buenos instalaciones y alberca. Puntos malos los precios de las bebidas y alimentos, estan muy por encima del promedio en Mazatlan.
2024년 4월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2024년 4월 17일
Estimado Rafa,Estamos muy contentos de saber que su experiencia con nosotros ha sido estupenda y que disfrutó de los servicios y atenciones de todo el personal en el Cid Marina.Estaremos encantados de poder atenderle nuevamente y darle la bienvenida cuando decida volver.Saludos Cordiales,El Cid Resorts.

10/10 - 훌륭해요

JOSE ANGEL PAYAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo Excelente; instalaciones, atención del personal, alimentos, ubicación, me gustó mucho.
2024년 4월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2024년 4월 12일
Estimado Jose Angel,Muchas gracias por tomarse el tiempo de compartirnos sus comentarios por medio de Expedia.Estamos contentos de saber que su experiencia fue excelente.Esperamos poder seguir siendo su elección y darle la bienvenida.Saludos Cordiales,El Cid Resorts.

10/10 - 훌륭해요

Karen Michelle

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The grounds were well maintained. Loved having two entrances to our suite.
2024년 3월에 7박 숙박함
답변 제공: El Cid Resorts 님, 2024년 4월 5일
Dear Karen Michelle,Thank you so much for taking the time to share your review regarding your experience at el Cid. We are glad to read that our facilities met your expectations.We will be waiting for your return in order to welcome you back.Best Regards,El Cid Resorts.

10/10 - 훌륭해요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and attentive.
2024년 3월에 7박 숙박함
답변 제공: El Cid Resorts 님, 2024년 3월 30일
Dear Tina,Thank you so much for taking the time to share your review.We are so glad to know that overall you had a great time.Sincerely,El Cid Resorts.

4/10 - 별로예요

Carlos

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They don’t have a battle of water in the room, and they want to charge for absolutely everything, I paid for all for my entire trip and anyway they charged me taxes for I don't know what and the service is not the best. I don't believe in staying at this hotel again.
2024년 3월에 4박 숙박함
답변 제공: El Cid Resorts 님, 2024년 3월 30일
Dear Carlos,Thank you so much for taking the time to share your review. We are taking care of the issues mentioned with the staff involved.We hope you can reconsider giving us another chance to attend you.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Luz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place
2024년 3월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2024년 3월 30일
Dear Luz,Thank you so much for taking the time to share your review.We are so glad to know that overall you had a great time.Sincerely,El Cid Resorts.

8/10 - 좋아요

Gloria

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at El Cid Marina. It was quiet at night to let guests rest and lively during the day. Transportation is great. They provide free shuttle services to the other El Cid hotels, which saves you some cash. We felt safe at the hotel and didn't have any issues. Most of the employees speak English, and they are very accommodating. We will definitely go back to this location.
답변 제공: El Cid Resorts 님, 2024년 3월 9일
Dear Gloria,First of all, we would like to thank you for taking the time to share your review regarding your experience at el Cid Marina. We are so glad to know that overall you enjoyed your visit and had a great time.We will be waiting for your return in order to welcome you back soon.Best Regards,El Cid Resorts.

10/10 - 훌륭해요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful vacation for our family of 9 including grandparents, children and grandchildren.
2024년 2월에 7박 숙박함
답변 제공: El Cid Resorts 님, 2024년 3월 8일
Dear Catherine,Thank you so much for taking the time to share your feedback regarding your experience at el Cid Marina. We are so glad to read that you and your family had a great time.We will be waiting for your return.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 1월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 30일
Dear Jose,Thank you so much for taking the time to share your review regarding your stay.We will be waiting for your return in order to welcome you back.Best Regards,El Cid Resorts

6/10 - 괜찮아요

Melody 님, Kelowna

연인과의 여행
There are 3 nightclubs/after hours clubs near El CID Marina-which means they open late on the weekends and stay open late. If you are in building D or any other buildings closer to the ocean you will hear the nightclubs on the weekend. That is a given. Bring earplugs. The cleaning staff were lovely and friendly-their hours for cleaning the room were super random so be forewarned. We were often gone for the day and would come back in the late afternoon to find the cleaning staff either still in our room or the room had not been started yet. The front end staff (bellboys and front desk staff) in the entrance area were not friendly at all. Out of the two weeks we stayed there we were greeted upon our return to the resort exactly once. Out of probably 3 to 5 outings per day for 14 days. If you have not opted in to the all inclusive you will probably have at least one server tell you that you need to pay cash for either a meal or a drink at one of the bar areas. This place is cashless-set up a credit with the front desk and don’t hand over any cash. The resort is apparently the nicest of the El CID resorts but is in need of updating/refurbishment. It is also a very long way from the Malecon and Centro so if that is the area you are interested in you will either be spending money on Uber and taxis or taking some extremely long walks.
2024년 1월에 14박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 25일
Dear Melody,We appreciate you have taking the time to share your review. It is thanks to this type of feedback that we can continue to make the necessary improvements to our services and offer unsurpassed vacation experiences.We assure you that the details you have mentioned will be taken up with the departments involved to take corrective actions.We are very sorry that the clubs and/or bars next to the hotel have disturbed your rest during your vacation with us. Unfortunately this situation is out of our hands, however we are capturing and forwarding your comments to the administration to see what can be done about it. We offer you an apology, hoping for your understanding.We hope you will give us a second chance to attend you and show you what El Cid Resorts has to offer.I remain cordially at your service.Kind Regards,El Cid Resorts

10/10 - 훌륭해요

Jill 님, La Mesa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, clean and safe with wonderful staff and great amenities. Beautiful pools. You have a choice of the more shallow, warm pool for activities and kids and a deeper quiet unheated pool. The gym was so nice with great variety of equipment. Grounds were immaculate, rooms clean and well appointed. Every room has a fabulous view with great balconies with comfortable furniture to hang out and enjoy the view. Lobby was open and beautifully furnished. Every staff member we had interaction with was so friendly and responsive to our needs. Wish there was were more price conscience food options, like pre made sandwiches or salads. The local market is only good for booze, Doritos and water. No tortilla chips, salsa, eggs, creamer, milk, butter, etc. The staff is really unfriendly as well. Got there one morning right at 9 when it was supposed to open. The door was still locked and the man inside just looked at me and shook his head "no". I looked at my watch which indicated it was 9, but they made no effort to let me in. They never once smiled, said thank you and never seemed to really care if i spent my money there or not. The other shops by the marina had friendly staff, nice options (if a bit expensive).
2024년 1월에 6박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 18일
Dear Jill,Thank you so much for taking the time to share your great review regarding your experience at el Cid Marina. We are so glad to know that overall you enjoyed your visit and that we met all your expectations regarding service and staff' attitude.We hope to continue being your choice the next time you visit this port.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

carlos

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
YA TENEMOS AÑOS VISISTANDO EL CID MARINA, SIEMPRE MUY SATISFECHOS CON LA ATENCION EN GENERAL
2024년 1월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 18일
Estimado Carlos,Queremos darle las gracias por tomarse el tiempo de compartir sus comentarios por este medio.Estamos contentos de saber que durante años hemos sido su elección para vacacionar y que cumplimos siempre con todas sus expectativas.Esperamos su regreso pronto para darle la bienvenida.Saludos Cordiales,El Cid Resorts.

6/10 - 괜찮아요

Ernesto

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Overall the place was good. 9 out of 10 service workers were friendly and kind, area is well maintained including landscaping and room. Food is not good, they also serve the same food everyday. They do not have real Mexican food. I would compare their food to USA Taco Bell which is not authentic at all but only to get people full. We had all inclusive during our stay but wasn’t able to make reservations for dinner, this is probably because they would rather reserve those who pay cash before those who paid for all inclusive. Might be one of the ways to make extra money. Our resort room was at the end which means we needed to catch a golf cart every time. When purchasing on Expedia room shows nice balcony but our room did not have one. Had to pay for room service even though we had all inclusive, close can beers were also not including and needed to pay. You do have access to others CID hotels but we did not have a change to experience them however this one suppose to be the best one out of the other 2-3. One small pool had a heater but the bigger one did not, water was super freezing. This is the pool with the slide which was part of the reason why we book this resort for the family. During our stay did not see anyone swimming in the pool with the slide. Been to many resorts in the past but I personally would not stay on this one again.
2024년 1월에 2박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 9일
Dear Ernesto,We would like to thank you for taking the time to share your feedback regarding your experience at el Cid.We are glad to know that overall you had a good time and we also will take corrective actions regarding the issues mentioned.We hope you can giving us another chance to atttend you in a near future and show your our compromise with improvement.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Paula P.

2023년 12월에 15박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 9일
Estimada Paula,Muchas gracias por compartir su calificación con nosotros sobre su reciente experiencia.Esperamos seguir siendo su elección en futuras vacaciones.Saludos Cordiales,El Cid Resorts.

10/10 - 훌륭해요

Cynthia N

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is so very friendly and knowledgeable of the area and off site site seeing. Freddy the Bellman is the best employee this property has!!! Freddy always goes above and behind with his friendly attitude!!! We look forward to our next visit!!
2023년 12월에 13박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 9일
Dear Guest,Thank you so much for taking the time to share your comments regarding your great time at el Cid Marina. We are so glad to know that you enjoyed your visit and will be waiting for your return.Sincerely,El Cid Resorts.

8/10 - 좋아요

Sally

2023년 12월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 12일
Estimada Sally,Muchas gracias por compartir su calificación con nosotros por medio de Expedia.Esperamos poder continuar siendo su elección en futuras estadías.Saludos,El Cid Resorts.

10/10 - 훌륭해요

Elisa 님, Los Angeles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our vacation ❤️‍🩹 Everyone was friendly
2023년 12월에 6박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 9일
Dear Guest,Thank you so much for taking the time to share your comments regarding your great time at el Cid Marina. We are so glad to know that you enjoyed your visit and will be waiting for your return.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

vicente

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this place is unique check in is super easy staff property is super clean every thing is just great.
2023년 11월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 9일
Dear Guest,Thank you so much for taking the time to share your comments regarding your great time at el Cid Marina. We are so glad to know that you enjoyed your visit and will be waiting for your return.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Claribel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very friendly and attentive. The hotel was quiet and clean. If you needed anything the hotel staff was willing to help.
2023년 11월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2024년 1월 9일
Dear Guest,Thank you so much for taking the time to share your comments regarding your great time at el Cid Marina. We are so glad to know that you enjoyed your visit and will be waiting for your return.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: El Cid Resorts 님, 2023년 11월 18일
Estimado Jose,Agradecemos que se haya tomado el tiempo de calificar nuestros servicios por este medio.Es bueno saber que disfrutó de su experiencia.Esperamos su regreso pronto.Saludos Cordiales,El Cid Resorts.

6/10 - 괜찮아요

Oscar

출장 여행
좋아요: 객실의 편안함
Insufficient basic services for type of hotel
Not amazing, old style, noisy fans, no direct access to beach, no room service after 22:30, no free WiFi.
2023년 10월에 4박 숙박함
답변 제공: El Cid Resorts 님, 2023년 11월 6일
Dear Oscar,Thank you so much for taking the time to share your review regarding your experience at el Cid.We are sorry to hear that we did not meet all your expectations. We are remodeling our facilities and taking corrective actions in this regards.We hope you can give us a chance to attend you.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Abraham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 10월 21일
Estimado Abraham,Muchas gracias por tomarse el tiempo de compartirnos su calificación por este medio.Es bueno saber que disfrutó de su experiencia.Esperamos su regreso pronto.Saludos,El Cid Resorts

8/10 - 좋아요

Monica

연인과의 여행
좋아요: 편의 시설/서비스
We enjoyed very much El Cid Marina. We visited other El Cid hotels in the area and Marina is definitely the best. Having said that we only wished the hotel offered a variety of beers on tap or bottled. At extra cost or not since we had an all inclusive package. We stayed for 5 days and there was a dirty dish outside our door the whole trip there. Not sure why that happened since the rest of the property is well kept. All and all I’d definitely stay at this hotel again!
2023년 10월에 4박 숙박함
답변 제공: El Cid Resorts 님, 2023년 10월 21일
Dear Monica,Thank you so much for taking the time to share your review regarding your amazing stay at el Cid Marina. We are so glad to know that overall you had a great time and that we met all your expectations.We will be waiting for your return soon.Sincerely,El CId Resorts.

10/10 - 훌륭해요

Lorena

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! My children loved it! The only negative comment is that gym is only for those with all inclusive plan.
2023년 9월에 2박 숙박함
답변 제공: El Cid Resorts 님, 2023년 9월 30일
Dear Lorena,Thank you so much for taking the time to share your comments. We are so glad to know that overall you and your children enjoyed your stay.We will be sending your comments regarding the gym to the administation.We hope you can give us a chance to attend you again.Sincerely,El Cid Resorts

6/10 - 괜찮아요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonito pero sacaron el cobré
Muy mal que te cobren el estacionamiento por noche y que aparte no haya valet parking.... muy mal que te cobren el uso del gym y que te vendan el wifi
2023년 9월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2023년 9월 30일
Estimado Oscar,Agradecemos que se haya tomado el tiempo de compartirnos sus comentarios por este medio.Le aseguramos que sus comentarios serán reenviados a la administración para mejorar nuestros servicios.Esperamos nos pueda dar la oportunidad de poder atenderle en otra ocasión.Atentamente,El Cid Resorts.

10/10 - 훌륭해요

Daniel

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything about this hotel from the VIP treatment at check-in to all the great suggestion to visit and eat at by Alexis since we choose to eat outside the hotel. The pools were also great.
2023년 9월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 9월 30일
Dear Daniel,Thank you so much for taking the time to share your review regarding your experience at el Cid. We are so glad to know that overall you had a good time.We will be waiting for your return in order to welcome you back.Best Regards,El Cid Resorts.

8/10 - 좋아요

gerardo 님, Chula Vista

2023년 9월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 10월 21일
Estimado Gerardo,Muchas gracias por tomarse el tiempo de compartirnos su calificación por este medio.Es bueno saber que disfrutó de su experiencia.Esperamos su regreso pronto.Saludos,El Cid Resorts

10/10 - 훌륭해요

MIGUEL ANGEL

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ES UN LUGAR MARAVILLOSO PARA DISFRUTAR AL MAXIMO. MUCHAS GRACIAS
2023년 9월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 9월 23일
Estimado Miguel Angel,Agradecemos que se haya tomado el tiempo de compartirnos sus comentarios por este medio. Estamos felices de saber que disfrutó de su experiencia.Esperamos su regreso para darle la bienvenida.Saludos Cordiales,El Cid Resorts.

10/10 - 훌륭해요

Maria De La

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel loved the rooms very spacious!
2023년 8월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 9월 5일
Dear Maria,Thank you so much for taking the time to share your review regarding your experience at el Cid Marina.We are so glad to know that overall you had a good time.We will be waiting for your return.Sincerely,El Cid Resorts.

8/10 - 좋아요

Flavio

Room not clean enought.
2023년 8월에 2박 숙박함
답변 제공: El Cid Resorts 님, 2023년 8월 28일
Dear Flavio,Thank you so much for taking the time to share your comments regarding your experience.We are sending your comments to our housekeeping department in order to improve the cleanliness of the room.We hope you can give us a second chance to attend you.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Jesus Alfonso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: El Cid Resorts 님, 2023년 8월 21일
Estimado Jesus Alfonso,Muchas gracias por tomarse el tiempo de calificar nuestros servicios por este medio.Es bueno saber que en general disfrutó de su visita.Esperamos su regreso pronto para atenderle.Saludos Cordiales,El Cid Resorts.

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place to stay
2023년 7월에 8박 숙박함
답변 제공: El Cid Resorts 님, 2023년 8월 14일
Dear Maria,Thank you so much for taking the time to share your review regarding your experience at el Cid. We are so glad to know that overall you had a good time.We will be waiting for your return in order to welcome you back.Best Regards,El Cid Resorts.

10/10 - 훌륭해요

Elva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buen servicio de parte del personal
2023년 8월에 4박 숙박함
답변 제공: El Cid Resorts 님, 2023년 8월 10일
Estimada Elva,Muchas gracias por tomarse el tiempo de compartirnos sus comentarios por este medio. Estamos contentos de saber que su experiencia fue buena.Esperamos su regreso pronto para atenderle.Atentamente,El Cid Resorts.

6/10 - 괜찮아요

Christian

가족 여행
The property is further then it seems from Historic Downtown, and from El Malecon. It took us 45 minutes to get to those places one way mainly due to Traffic. Similarly, if you get the all inclusive package they have restaurants that require reservation. My family and I tried to get a reservation for one of their restaurants and they did not have any for two days! However, the Marina restaurant (that did not require reservation) did have good food, buffet style all the time.
2023년 8월에 4박 숙박함
답변 제공: El Cid Resorts 님, 2023년 8월 9일
Dear Christian,Thank you so much for taking the time to share your feedback regarding your experience. We are taking corrective actions regarding the issues mentioned with the administration.We hope you can reconsider giving us another chance.Sincerely,El Cid Resorts.

6/10 - 괜찮아요

Christian

가족 여행
좋아요: 편의 시설/서비스
NO FREE WI-FI. Unfortunately, phone reception in the hotel is horrible. The only option you have is to buy their Wi-Fi. It’s $12 dollars per phone, per day. In our case it was 11 of us in 4 rooms for 4 days. That added to $528 dollars just on Wi-Fi. They get 3 stars for that ridiculousness.
2023년 8월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 8월 9일
Dear Christian,Thank you for taking the time to share your review regarding your experience at el Cid.We are sorry to hear that there were some issues regarding the wifi cost. We hope you can give us a chance to attend you again.Sincerely,El Cid Resorts

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall great, needs some night life everything closes at 9
2023년 7월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2023년 8월 1일
Dear Jason,Thank you so much for taking the time to share your review regarding your experience at el Cid. We are so glad to know that overall you enjoyed your time.We will be waiting for your return in order to welcome you back.Best Regards,El Cid Resorts

10/10 - 훌륭해요

Mariano

Excelente servicio,instalaciones excelentes la comida deliciosa sin duda alguna regresamos,gracias☺️
2023년 7월에 5박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 27일
Estimado Mariano,Muchas gracias por tomarse el tiempo de compartirnos sus comentarios por medio de Expedia. Estamos felices de saber que disfrutó de su visita al puerto.Será un gran placer el poder atenderle y darle la bienvenida que merece.Saludos Cordiales,El Cid Resorts.

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
PROÌEDAD MUY ALEJADA DE LAS ZONAS TURISTICAS
2023년 7월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 26일
Estimado Jose,Muchas gracias por tomarse el tiempo de compartirnos sus comentarios por medio de Expedia.Estamos contentos de saber que disfrutó de su experiencia.Saludos Cordiales,El Cid Resorts.

10/10 - 훌륭해요

Jacobo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien
2023년 7월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 26일
Estimado Jacobo,Muchas gracias por tomarse el tiempo de compartirnos sus comentarios por este medio. Estamos felices de saber que disfrutó de su visita.Saludos,El Cid Resorts.

10/10 - 훌륭해요

Fortino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best resort in Mazatlán
2023년 7월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 26일
Dear Guest,Thank you so much for taking the time to share your review regarding your experience at el Cid in Mazatlan.We are so glad to know that you had a great time.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Everardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy complacido por sus atenciones
2023년 7월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 15일
Estimado Sr. Everardo,Agradecemos que se haya tomado el tiempo de compartirnos sus comentarios por medio de esta plataforma.Esperamos su regreso pronto para atenderle.Saludos Cordiales,El Cid Resorts.

10/10 - 훌륭해요

Jose Miguel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had an amazing time.
2023년 6월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 5일
Estimado Jose Miguel,Muchas gracias por tomarse el tiempo de compartirnos sus comentarios por medio de esta plataforma. Estamos contentos de saber que su visita fue estupenda.Esperamos su regreso pronto para poder atenderle.Atentamente,El Cid Resorts.

10/10 - 훌륭해요

ERIK

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service
2023년 7월에 2박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 5일
Dear Erik,Thank you so much for taking the time to share your review regarding your excellent stay.We will be waiting for your return very soon.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Baltazar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service was top notch. All the staff, including the manager, were very attentive every moment. We stayed later at a much more expensive resort and the Cid Marina was still better in guest relations.
2023년 6월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 5일
Dear Baltazar,Thank you so much for taking the time to share your review regarding your experience at el Cid. We are so glad to know that you had a great time and that the staff met your expectations.We will be waiting for your return soon.Best Regards,El Cid Resorts.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2023년 7월 5일
Dear Anthony,Thank you so much for taking the time to share your score regarding your experience.We are glad to know overall you enjoyed your visit.We will be waiting for your return.Sincerely,El Cid Resorts.

10/10 - 훌륭해요

Isabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Swimming pools,Rest buffet,customer service
2023년 6월에 9박 숙박함
답변 제공: El Cid Resorts 님, 2023년 6월 23일
Dear Isabel,Thank you so much for taking the time to share your review regarding your experience at el Cid Marina.We will be waiting for y0our return in order to welcome you back.Best Regards,El Cid Resorts.

10/10 - 훌륭해요

ERNESTO ARTUR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy agradable
2023년 5월에 6박 숙박함
답변 제공: El Cid Resorts 님, 2023년 6월 6일
Estimado Ernesto,Agradecemos que se haya tomado el tiempo de calificar nuestros servicios por este medio.Es bueno saber que se cumplieron con las expectativas.Esperamos su regreso pronto.Saludos,El Cid Resorts.

10/10 - 훌륭해요

Salvador

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: El Cid Resorts 님, 2023년 6월 6일
Estimado Salvador,Agradecemos que se haya tomado el tiempo de calificar nuestros servicios por este medio.Es bueno saber que se cumplieron con las expectativas.Esperamos su regreso pronto.Saludos,El Cid Resorts.

8/10 - 좋아요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: El Cid Resorts 님, 2023년 6월 6일
Estimado Hector,Agradecemos que se haya tomado el tiempo de calificar nuestros servicios por este medio.Es bueno saber que se cumplieron con las expectativas.Esperamos su regreso pronto.Saludos,El Cid Resorts.