테라스/파티오

모텔 6 매캘러스터, 오클라호마 - 사우스 여행 후기

2.5 out of 5
모텔 6 매캘러스터, 오클라호마 - 사우스
1400 S. George Nigh Expressway, McAlester, OK

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 149개 이용 후기 중 60개" "
평점 8 - 좋아요. 149개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 149개 이용 후기 중 21개" "
평점 4 - 별로예요. 149개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 149개 이용 후기 중 18개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

5.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

6/10 - 괜찮아요

Kevin 님, Kansas City

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property under going remodel and feels it needed a little more time to finish. First room didn’t have working lights. Staff was very friendly.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - 좋아요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very reasonable price, newly remodeled,comfortable bed.
2024년 2월에 6박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
We're super glad you enjoyed your stay! Hope to see you again soon! We'll leave the light on for you!

2/10 - 너무 별로예요

Paula

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Bob

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stool was filthy. The first room had a large amount of poop under the stool seat and pee on the stool rim. I asked for a second room and it had the same thing. The second room had a fresh stain on the sheet. The property was nice enough and there was a great restaurant next door but the bathroom and linen were filthy.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 7일
Hi Bob,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Could Have Been Better
I chose this hotel because of the Retro decorated lobby in the pictures but I learned when I arrived that the Retro pictures are not current. The hotel is in a renovation project that was nowhere near complete. My room had 25% of the curtains falling off the rack; I had to try to put them back on the wall without any connectors. The bed did not have any top sheet or bedspread. Their washing machine was broken and they had just gotten it fixed that day so I didn't get my towels until 7:00 PM. The hall from the parking lot to the rooms was not locked. On the Pro Side, the room was clean, quiet and in a safe location and the price was way below their competitors. For a One Night stay, I would stay there again but for a 7 Night stay, I would look into staying somewhere else.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 26일
Hello, I am sorry this happen to you!

2/10 - 너무 별로예요

Vicente

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
I apologize that you did not enjoy your stay with us. We always strive to improve our services and will do everything we can to fix the issue.

2/10 - 너무 별로예요

Erasmo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property management need training . The environment is in bad shape. Nothing would make me stay here ever again. Bathroom had bugs dead on floor. Light shade was on top of vanity. Towel not washed and smell dirty. No soap. People yelling at night. Doors being slammed all night. Management would not to do anything about it. Just overall this location has won the worst of the worst.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Thank you for your feedback, Erasmo. I am sorry that you did not have a great stay with us. We will get these issues resolved. Have a great day!

2/10 - 너무 별로예요

Aaron

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Arrived to find nobody at the desk. Had to call. Was told no rooms available even though I reserved and paid for a room. Was told I could have a room but it didn’t lock. Overall terrible experience.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 13일
I apologize that you had a terrible stay and will check into these issues.

2/10 - 너무 별로예요

Randall

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 5일
Hi, Randall. I apologize for any inconvenience and hope you have a great day.

10/10 - 훌륭해요

Bill

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Julie at the front desk was so helpful and friendly. They are remodeling and the first room we got had a smell that, we believe, was coming from the housekeeping area, 2 doors down. She moved us further away and the smell was gone. Once the remodeling is complete it will be a good place to stay.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Thank you for such a great review. I apologize about the smell. We will definitely look into the odor that you smelled. Have a nice day and we hope to see you back at the Motel 6.

8/10 - 좋아요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The only problem I had was with my door not working half the time. Other than that not a bad place to stay.
2023년 9월에 3박 숙박함
답변 제공: Kailey (GM) 님, 2023년 9월 25일
Nikki, I apologize that your door did not work properly. We will get that fixed and hope you come back and stay with us.

2/10 - 너무 별로예요

Rod

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They did not have our reservation. Place looked horrible, But the staff was helpful and helped us find another place to stay, friendly kept apologizing for the mishap and the shortage of workers to keep the place neat and clean.
2023년 8월에 3박 숙박함
답변 제공: Kailey (Gm) 님, 2023년 9월 25일
Rod, I am so sorry about the mishap. Thank you for the kind words about the employees.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스
Great staff but some maintenance challenges.
2023년 9월에 1박 숙박함
답변 제공: Kailey (GM) 님, 2023년 9월 25일
Thank you for your response. We hope you choose us as your hotel again.

10/10 - 훌륭해요

Elvis

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 2박 숙박함
답변 제공: Kailey (GM) 님, 2023년 9월 25일
Thank you for your rating. We hope to see you again.

2/10 - 너무 별로예요

Deva

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place should be shut down. The listing said there would be a fridge etc. but there wasn’t. It’s like they are remodeling and still trying to rent out the crappy rooms.
2023년 9월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 - 괜찮아요

Rob

2023년 9월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 9월 15일
Thank you for your review. We hope to do better on your next stay with us.

10/10 - 훌륭해요

Leonard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 9월 14일
Thank you for staying with us! We hope to see you again.

8/10 - 좋아요

Kateri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 9월 14일
Thank you for staying with us! We hope to see you again.

4/10 - 별로예요

Joan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Was supposed to have a queen sized bed but only got a full sized bed
2023년 9월에 2박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 9월 11일
Ma'am sorry for the confusion. But all of our beds are queen size. That is the only size that we have. Is there anything else that I can help you with?

10/10 - 훌륭해요

JJ

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Motel is going thru renovations but the staff make it pleasant to stay there. Recommend to stay there
2023년 9월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 9월 7일
Thank you for your understanding. And we appreciate your feedback. We hope to see you soon!

6/10 - 괜찮아요

DD

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 9월에 3박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 9월 7일
Thank you for your feedback. We will strive to do better.

10/10 - 훌륭해요

Garret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 26일
Thank you for staying at motel6

2/10 - 너무 별로예요

James

별로예요: 편의 시설/서비스
I booked a room with Expidea and the motel turned me away. They did not let me stay.
2023년 9월에 1박 숙박함
답변 제공: Motel 6 님, 2023년 9월 8일
We do apologize for this sir. We were overbooked and had informed Expedia about this.

4/10 - 별로예요

Catherine

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 26일
I am so sorry for your bad experience. Please let us know what we can do to improved?

6/10 - 괜찮아요

Douglas

Quite long check in .
2023년 8월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 23일
Sir, we apologize for the long. We will strive harder to check in our guests swiftly.

6/10 - 괜찮아요

Sara

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was stained the hotel and rooms looked nothing like the provided photos i was told that there is no longer a pool after checking in the room looked like a segregation cell than a hotel room the lobby was run down laundry and vending machines were all out of order overall cleanliness was very poor most likely will not stay there again
2023년 8월에 2박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 23일
We do apologize that you had a bad experience. We are working on getting our vending machines fix and getting our pool fix. We are working harder to provide better looking rooms. Once again, we apologize.

2/10 - 너무 별로예요

Michelle

2023년 8월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 23일
We apologize for your bad experience with us.

2/10 - 너무 별로예요

Darin

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible motel 6
The 1st room i was given 218 had a broken box spring and stained sheets. 2nd room 216 had a horrible appearance. The walls weren't finished with the decor and the mattress should have been given to a trash dumpster 10yrs ago. I couldn't sleep most of the night because of the mattress being so uncomfortable... I had see a chiropractor when i got home the next day... I wouldn't recommend thia motel 6 to anyone.
2023년 8월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 17일
I would like to apologize for your bad experience with us. We are going thru some remodeling but that still doesn't excuse us for the bad appearance.

2/10 - 너무 별로예요

Elysandra

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
First off I’m not a picky traveler but the Place smells musty from the start, the key the staff gave me didn’t work as programmed that they had to give me a new key and move me to a new room. In the room it smelled like smoke and the shower had black mold growing, the shower liner was orange from the mildew and the towels had visible stains it makes me wonder whether they had been washed, the bathroom light worked when it felt like it. The bed linens were soiled, the wifi didn’t work while I was there and there was about 5 roaches grasshoppers hanging out in the room, not to mention the other guests were allowed to walk around under the influence and shirtless , lots of loitering outside made me feel extremely unsafe.
2023년 8월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 17일
We like to apologize for your bad experience during your stay with us. We will work harder to improved the hotel and talk to our other guests about their behavior.

8/10 - 좋아요

Veronica

2023년 8월에 2박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 9일
Thank you so much ma'am. We hope to see you again.

10/10 - 훌륭해요

Barbara

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very helpful! Found us a room downstairs as we requested.
2023년 8월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 8일
Thank you so much for the review. We hope to see you soon.

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean and quiet place..I slept well 😁
2023년 8월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 8일
We are glad that you enjoy your stay. We hope to see you soon.

2/10 - 너무 별로예요

Roberto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not good
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Roberto,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 - 좋아요

Jacob

2023년 7월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 9월 7일
Thank you for your feedback. We will strive to do better.

2/10 - 너무 별로예요

Jewel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beware inside hotel looks nothing like pictures!!
The current owner is using old pictures which is the reason we chose this hotel. We walked in to a bare lobby. The first room the mattress was very soiled the sheets had body hair. The curtains were falling down, the knob cover to the adjoining door was moved over and we could see into the other room. The mini fridge had not been cleaned out and had old food in it. They moved us to the other building which looks nothing like the pictures. There was Sheetrock dust all over the floor under the TV and on the desk area. The beds were still bad. The shower looked filthy covered with soap scum and had hair in it.The sink faucet was dirty. The towels were so stained they looked dirty and no wash cloths. It is was overall a horrible experience. When we told the desk person how gross the hotel was he did not say a word just kept typing. Will never stay here again. Beware. The pictures need to be taken down and the owner needs to advise that the hotel has a new owner and is being changed. I wish I had taken pictures but was too shocked and it was late.
2023년 7월에 1박 숙박함
답변 제공: JEB 님, 2023년 7월 28일
We are sorry for the confusion but Happy Days no longer exists and everywhere it's posted as Motel 6. We also have Big flat screen tv in lobby with the weather channel on per brand standards and lounge area with tables and chairs in lobby and vending machines. The rooms are the same as the photos online only upgrades we have done are replace carpet with wooden floors so far. The room was inspected by management during your stay and no curtains where falling down and you can not see into other room cause there is another door in the way. No food was found in your fridge during a inspection of the room with you in the room. Even after we could find no of the items you told hotel staff management still upgraded you to brand new suites. That included island kitchen new big screen tv's brand new beds and pillows. And front desk staff did take your complaint serious and brought it to management on duty and management spoke to you and offered you a free upgrade to our brand new suites just opened in February 2023. We also have a banner upfront that is also lighted up at night that says under new management and signs all over the building say Motel 6 and not Happy Days. We will like to offer you a free night stay to see all the upgrades the property has received since being taken over by motel 6. We will keep the light on for you.

4/10 - 별로예요

Jacob

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Motel 6 McAlester 님, 2023년 8월 8일
Sorry your visit with us didn't meet your expectations. If you could please let us know what was wrong, so we can improve on it. Thank you.

6/10 - 괜찮아요

R.L.

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Polite and professional staff. Easy checking in. Plenty of parking spots. Ice and vending machines conveniently located on premises.
2023년 7월에 1박 숙박함
답변 제공: JEB 님, 2023년 7월 17일
Thank you and we hope to see you again so we can earn that 5 star. We will keep the light on for you.

10/10 - 훌륭해요

Sabrina

2023년 6월에 1박 숙박함
답변 제공: JEB 님, 2023년 7월 4일
Thank You Sabrina. We will keep the light on.

6/10 - 괜찮아요

Roger

연인과의 여행
좋아요: 직원 및 서비스
The website mentions a pool and displays pictures of a pool. It was late June and the pool was not open. The staff was friendly. Decent food at the diner right on the lot. AC works great. Great price. Not perfect but we're not sorry we stayed.
2023년 6월에 1박 숙박함
답변 제공: jeb 님, 2023년 6월 26일
I will like to apologize for the pool being closed and it will be opening in the first week of July due to repairs on the pool from the winter storms taking longer then expected. We will like to offer you a free night stay during your next visit with us.

8/10 - 좋아요

Bob

출장 여행
좋아요: 직원 및 서비스
Nicly remodeled super staff.thNks.
2023년 6월에 2박 숙박함
답변 제공: jeb 님, 2023년 6월 23일
Thank you for choosing Motel 6 and hope you choose us again in the future. We will keep the light on.

2/10 - 너무 별로예요

Ashley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checked into 4 rooms before they could find us one that had blankets on the beds and didnt have pee on the beds, deodorant stick in the bed, or a broken door handle that wouldnt let us in the room. They also couldnt find our reservation through expedia and tried to double charge me. Everyone had an attitude...still qaiting for a room an hour later at midnight for my kids..
2023년 6월에 1박 숙박함
답변 제공: Jeb 님, 2023년 6월 19일
We at Motel 6 south would like to apologize for your experience last night while staying at our hotel. We understand that one of our rooms failed to live up to Motel 6 and our standards, due to a dog being in that room the previous night. And we have shut down the room and we will be doing a deep cleaning of the room. We also understand that management was called and front desk staff moved you to another room. Management arrived on property 15 mins after you being moved in the middle of the night. Management was not able to find any problems in any of the rooms beyond a dog smell in first room which we really apologize for and management was willing to offer you a upgrade to our newly renovated suites but you had left. For failing to live up to Motel 6 brand standards we would love to offer you a free night stay to try us again and apologize for your inconvenience.

8/10 - 좋아요

Amanda

2023년 6월에 1박 숙박함
답변 제공: JEB 님, 2023년 6월 19일
thank you so much for choosing us for your hotel stay and we are up to the challenge to earn a 10 star on your next stay.

8/10 - 좋아요

Jim

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: JEB 님, 2023년 6월 19일
thank you so much for choosing us for your hotel stay and we are up to the challenge to earn a 10 star on your next stay.

4/10 - 별로예요

David

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sheets were dirty. Place overall needs a major cleaning. You get what you pay for.
2023년 6월에 1박 숙박함
답변 제공: JEB 님, 2023년 6월 6일
We would like to apologize for any problems during your stay. We have brand new sheets in all rooms no sheet is older than 3 months. We can provide all receipts on request from HDsupply our vendor. Per Management all sheets from previous owner where thrown out on March 2023 and replaced with all new sheets. We are the only hotel in our region Fully staffed and provide 24/7 maintenance and Management is on call 24/7. Everything in Hotel from alarm clocks to beds, tv's are only 3 months old. Upon request we can provide you receipts. So please give us another try we have only been brand new for 3 months.

8/10 - 좋아요

Marley 님, Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amusing hotel in McAlester
This little hotel is decorated in the style of the 1950's and 60's with numerous posters of the stars of yester year. My room had an Elvis theme, my aunt's had a Marilyn theme. The rooms were small but well-designed. The shelf running across the wall with the air con was very handy.
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Karl 님, Tulsa ok

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bed sheets are old disgusting, pillows are stinky
Room air conditioner wasn’t working properly not cool enough to a comfortable temperature. It was very noisy. Room has musty smell, bed sheets are worn out and never replaced after the previous many hotel guests. Pillows are dirty and stinky from previous hotel guests’ BO.
2017년 10월에 3박 숙박함

10/10 - 훌륭해요

E. Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Sharron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2017년 8월에 3박 숙박함

10/10 - 훌륭해요

Laquita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 2박 숙박함