카페

마카렘 아쟈드 마카 호텔 여행 후기

5 out of 5
마카렘 아쟈드 마카 호텔
Makkah - Street Ajyad General, Makkah

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 270개 이용 후기 중 120개" "
평점 8 - 좋아요. 270개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 270개 이용 후기 중 37개" "
평점 4 - 별로예요. 270개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 270개 이용 후기 중 15개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

fatimaezzahra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Sundus Al-Hazmi - Guest Relations Assistant Manage 님, 2024년 4월 24일
Dear Ms. fatimaezzahra,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Al-Hazmi - Guest Relations Assistant Manager

6/10 - 괜찮아요

Turki 님, Jeddah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sundus Al-Hazmi - Guest Relations Assistant Manage 님, 2024년 4월 21일
Dear Mr. Turki, Thank you for your review, looking forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.Good Wishes,Sundus Al-Hazmi - Guest Relations Assistant Manager

10/10 - 훌륭해요

Farhana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 3박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 4월 13일
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Elaf Qadi – Guest Relations

10/10 - 훌륭해요

Kürsat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel, Super nette Mitarbeiter die sich um alles kümmern. Sehr gut weiter so
2024년 3월에 7박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 4월 5일
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Elaf Qadi – Guest Relations

10/10 - 훌륭해요

Muhammed

2024년 3월에 6박 숙박함
답변 제공: Sundus Al-Hazmi - Guest Relations Assistant Manage 님, 2024년 4월 21일
Dear Mr. Muhammed,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Al-Hazmi - Guest Relations Assistant Manager

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay. Thanks to the reception team.
2024년 3월에 4박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 3월 29일
Dear Mr. Mohamed, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Elaf Qadi – Guest Relations

10/10 - 훌륭해요

Areej

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 3박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 3월 30일
Dear Ms. Areej,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Elaf Qadi – Guest Relations

10/10 - 훌륭해요

shahid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service Very nice and friendly staff. Great food
2024년 3월에 3박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 3월 23일
Dear Mr. Shahid,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our services, staff and food to your satisfaction, as we have chefs from different cultures and nationalities to provide best services to our guests. We look forward welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Elaf Qadi – Guest Relations

10/10 - 훌륭해요

Md M.

Every body so nice.
2024년 3월에 3박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 3월 20일
Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 - 훌륭해요

Rayan

2024년 3월에 3박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 4월 5일
Dear Mr. Rayan,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Elaf Qadi – Guest Relations

6/10 - 괜찮아요

ZEE

별로예요: 직원 및 서비스
I called several times for the A/C system and the issue was not resolved
2024년 2월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 3월 4일
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Hammad

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 7박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 2월 26일
Dear Mr. Hammad,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Elaf Qadi – Guest Relations

8/10 - 좋아요

abderrahmen

가족 여행
좋아요: 청결 상태
Good overall
2024년 2월에 6박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 2월 26일
Dear Mr. Abderrahmen,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Elaf Qadi – Guest Relations

10/10 - 훌륭해요

Muhammad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty close to the Haram, walkable distance. Surprisingly the wait for the elevators is not long. The issue is there are renovations being done, which can lead to some noise and dusty corridors. But other than that like this place, and my hotel of choice.
2024년 2월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 14일
Dear Mr. Muhammad, Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate. We apologize for any inconvenience happened due to renovations and we are glad to hear that you still enjoy our hotel and consider it your hotel of choice.Waiting to serve you again in your next visit.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Muammer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to haram, nice and clean
2024년 2월에 4박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 14일
Dear valued guest Muammer , Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate, looking forward to hosting your stay once again and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Shakil

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alhamdulillah very good hotel and everything was good and close to masjid ul haram, good breakfast too
2024년 2월에 6박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 14일
Dear Mr. Shakil, Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate. We are pleased that you found our Restaurant to your satisfaction.We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Khalid

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank You all Makarem Ajyad staff to make our journey to Al Harem enjoyable. Everything was perfect. Thank you جزاك الله خيرا وان الله يحب المحسنين
2024년 2월에 1박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 19일
Dear Mr. Khalid, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

HALEWYA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Reception, clean tidy, sweet memories. Will be back to this place soon. thank you all.
2024년 1월에 4박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 2월 9일
Dear Mr. Halewya,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Elaf Qadi - Guest Relations

10/10 - 훌륭해요

Mahmud

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel for us. We went for omra hajj. Really it very good hotel.
2023년 12월에 3박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 7일
Dear Mr. Mahmud,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

4/10 - 별로예요

Haleemah

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was dirty and bad condition
2024년 2월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 7일
Dear Ms. Haleemah, Thank you for taking the time to post a review. We tried to contact you to know the details of the problem that bothered you and we are pleased to tell you that we will take your comment into consideration and investigate to raise the level of services. Looking forward to more comfortable stays in near future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 - 훌륭해요

Aslaheen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2024년 1월 30일
Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Hanouf Alhazmi – Guest Relations

8/10 - 좋아요

All

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is nice and somewhat close to Kabaa. Easy in and out with Taxi unlike the tall clock tower hotels. Rooms are small though. Price is not cheap
2023년 12월에 2박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 1월 29일
Dear valued guest, Thank you for your positive feedback towards our location, as it is only a few minutes walking to King Abdulaziz Gate. We are inviting you to experience our suites at your next stay as we have five suite categories perfectly designed to meet your needs. Please note that room prices are vary depending on room type, reservation date in addition to the number of guests. Good Wishes,Elaf Qadi - Guest Relations

10/10 - 훌륭해요

Ibrahim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 21일
Dear Mr. Ibrahim,We are very glad to hear that you enjoyed your overall stay with us. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Latifa banu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Umrah trip
The hotel was very clean and breakfast included many varieties, service was great, workers very friendly and helpful.we really enjoyed our stay.
2023년 12월에 6박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2024년 1월 13일
Dear Ms. Latifa,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our staff, cleanliness and the breakfast to your satisfaction. We look forward welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

8/10 - 좋아요

Qasim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very pleasant and approachable, spoke in English, therfore we didn't have a problem in communication. I would definitely recommend this hotel and it would be my first choice when looking for a hotel in Makkah just as long as it's at an affordable price.
2023년 12월에 5박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 8일
Dear Mr. Qasim,We are very glad to hear that you enjoyed your overall stay with us. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

2/10 - 너무 별로예요

Monika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very good. I would book again.
2023년 12월에 5박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 9일
Dear valued guest,We are very glad to hear that you enjoyed your overall stay with us. Please revise your rating to align with the comment, where 1 means completely dissatisfied and 5 means satisfied. We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

8/10 - 좋아요

Aya

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good hotel but concerning health and safety The location is great, very close to Al-Haram, staff members are friendly and helpful, food is not bad, room service food portion is quite large. Rooms cleanliness is affected negatively by high occupancy so I would rate it no more than satisfactory, amenities looks a bit outdated. The major concern was health and safety measures and procedures, my mother in law suffered a major injury due to uneven surface of the elevator and despite being reported until I left I had no response from hotel management, did not feel they have any clue on how to prevent or handle such issues, all efforts to help are based on staff individual responses and willingness to help with complete absence of the hotel response or action. A day later I have noticed liquid spilled on the floor that could have caused an injury to another guest, staff only reacted to wipe it when I pointed it out. I may use the hotel again if I am travelling myself due to the good location but will avoid if accompanied by elderly family members.
2023년 12월에 5박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 9일
Dear Ms. Aya, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Iffat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb service. Impressive, friendly staff Needs renovation in bathroom.The best part is breakfast. Very healthy menu.
2023년 12월에 3박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2024년 1월 8일
Dear Mr. Iffat, Thank you for your positive feedback towards our staff and breakfast, as we have chefs from different cultures and nationalities to provide best services to our guests. we are always honoured to welcome you in our hotel, we take your comment about bathroom in our consideration, waiting to serve you again in your next visit.Good Wishes,Elaf Qadi - Guest Relations

10/10 - 훌륭해요

Sema

2023년 12월에 1박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2024년 1월 6일
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

10/10 - 훌륭해요

zahoor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 1일
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Muhammadu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 7일
Dear Muhammadu,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 - 훌륭해요

H ANJUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2023년 12월 28일
Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Hanouf Alhazmi – Guest Relations

8/10 - 좋아요

Hafiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good experience, a little far from entry gate of Haram compared to clock towers. But easy walkable. Comfortable bedding and good breakfast
2023년 12월에 2박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2023년 12월 28일
Dear Mr. Hafiz,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our breakfast and the bedding to your satisfaction. We look forward welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

10/10 - 훌륭해요

Amin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 1일
Dear Mr. Amin,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 - 훌륭해요

Abdul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2023년 12월 22일
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Hanouf Alhazmi - Guest Relations

10/10 - 훌륭해요

Nour

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was very good, we enjoyed it a lot!
Luxurious, clean. Helpful team. The only thing we hoped that they need to change the billows as they are very thin, we all got headaches. Please invest in good quality billows. Thanks.
2023년 12월에 2박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2023년 12월 28일
Dear Ms. Nour, Thank you for your positive feedback towards our staff and the cleanliness, we are always honoured to welcome you in our hotel, we take your comment about the billows in our consideration, waiting to serve you again in your next visit.Good Wishes,Hanouf Alhazmi - Guest Relations

8/10 - 좋아요

imran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks for making our first umrah great
Good stay alhamdulilah. Very close to haram. Very comfortable. Only drawback I see is the drinking water availability. There is no refilling facility available & 1 water bottle per person is given as complimentary which wouldn’t be enough
2023년 12월에 3박 숙박함
답변 제공: Elaf Qadi - Guest Relations 님, 2023년 12월 23일
Dear Mr. Imran, Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate, we are always honoured to welcome you in our hotel, we take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Elaf Qadi - Guest Relations

10/10 - 훌륭해요

Ziyad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 1일
Dear Mr. Ziyad,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Iqbal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, good breakfast clean
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 2월 7일
Dear Mr. Iqbal,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

8/10 - 좋아요

Lekaa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 1일
Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Syed Nadeem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 1일
Dear Mr. Nadeem,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

8/10 - 좋아요

Laila 님, Obdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No beautifull view that disappointed me. Further, everything was perfect.
2023년 12월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2023년 12월 5일
Dear Ms. Laila,Thank you very much for your review, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor

10/10 - 훌륭해요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel, friendly staff, nice breakfast and very close to Ajyad ramp/entrance to Haram which is near mataaf.
2023년 11월에 6박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2023년 12월 5일
Dear Mr. Ahmed,We are very glad to hear that you enjoyed your overall stay with us. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

6/10 - 괜찮아요

MAHMUDUL

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bathroom shower always supply hot water. Complained manytimes, and they always say sending engineer. Engineer never showed up. How can you take bath with hot water only?!! Very bad management service. I stayed four nights and they didn't even bother to fix the water problem. Five star hotel?!!??
2023년 11월에 4박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2023년 12월 5일
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Salmaan 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
J'ai passé un très bon séjour. L'hôtel est très proche du Haram (moins de 5 mins de marche en circuit droit et sans pente). Le personnel est sympa. Le petit déjeuner est vraiment très bon et très copieux. Il n'y a pas beaucoup de variété, mais la qualité de la nourriture est excellente. Un grand merci à l'équipe de restauration pour la qualité de la nourriture, vous faites un boulot formidable ! La chambre est très bien équipée; l'hôtel m'a fourni des bouteilles d'eau tous les jours. J'avais un grand lit et un lit simple. Possibilité de diner en supplément. L'hôtel est par contre divisé en 2 partie, l'autre partie est gérée par une autre société.
2023년 11월에 5박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2023년 12월 5일
Dear Mr. Salmaan,We are very glad to hear that you enjoyed your overall stay with us. We look forward to hosting your stay once again at Makarem Ayad Makkah Hotel and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Zeinab

2023년 11월에 2박 숙박함
답변 제공: Hanouf Alhazmi - Guest Relations 님, 2023년 12월 22일
Dear Ms. Zeinab,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Hanouf Alhazmi – Guest Relations

10/10 - 훌륭해요

Sadaf

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location with clean and updated rooms
2023년 11월에 2박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2023년 12월 5일
Dear valued guest, Thank you for your positive feedback towards our location as it is only a few minutes walking to King Abdulaziz Gate.. We are inviting you to experience our suites at your next stay as we have five suite categories perfectly designed to meet your needs. We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

6/10 - 괜찮아요

Hind

가족 여행
le prix n’est absolument pas justifié, payer un cinque étoiles alors que l’hôtel n’en mérite tout juste 1 ..
2023년 11월에 4박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2023년 12월 5일
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Hicham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel parfait
Séjour impeccable Proche haram
2023년 11월에 5박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2023년 12월 5일
Dear Mr. Hicham,We are very glad to hear that you enjoyed your overall stay with us and we are pleased that you enjoyed your stay and found our location to your satisfaction as it is only a few minutes walking to King Abdulaziz Gate, looking forward to hosting your stay once again and continuing to meet your expectations. Good Wishes,Sundus Alhazmi - Guest Relations Supervisor

10/10 - 훌륭해요

Shakeel

2023년 11월에 4박 숙박함
답변 제공: Sundus Alhazmi - Guest Relations Supervisor 님, 2024년 1월 1일
Dear Mr. Shakeel,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Sundus Alhazmi – Guest Relations Supervisor