테라스/파티오
예약 가능 여부 확인

에르메스 팰리스 호텔 메단 여행 후기

3.5 out of 5
에르메스 팰리스 호텔 메단

이용 후기

6.6
평점 10 - 훌륭해요. 34개 이용 후기 중 2개" "
평점 8 - 좋아요. 34개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 9개" "
평점 4 - 별로예요. 34개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 3개" "

7.0/10

청결 상태

6.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Zinal Abadin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk lady was terrible!! Never again 😡
2021년 4월에 7박 숙박함

8/10 - 좋아요

Suwarno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

Mohd

좋아요: 청결 상태, 직원 및 서비스
2020년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not clean enoght and services check in very very slow
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Rooms were clean but for a 4 star motel you couldn’t flush toilet paper down toilet and the service to fix it the man was rude. Reception desk very friendly. Fridge didn’t work and no safe 😢
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 1월에 2박 숙박함

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don't stay here.
2018년 9월에 2박 숙박함

4/10 - 별로예요

YENITA SANJAYA

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Hasrizal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kamarnya bersih rapih
Bagus dan nyaman

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
体验比较一般
2017년 11월에 3박 숙박함

2/10 - 너무 별로예요

Ikhsan Dwi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
poor service and bad service. hotel crazy. lol
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

Muchtaruddin

좋아요: 객실의 편안함

4/10 - 별로예요

diana

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everywhere but very bad services
First we got there and wanted to check in, receptionist was not smiling. So we got impressions that they're not friendly. Once we got to our room, carpet was dirty, there was not any towel, and our bathroom's ceiling was leaking. So we had to ask for someone to check it. There was not any good intention from the hotel to move us to another room. It took them around 20-30minutes to fix the leaking, which it should be done BEFORE they checked guest into that room. When we asked the room boy for bath towel and face towel, he replied that we dont get face towel because we stay at standard room, face towel only for guest that stay at deluxe room. Friday night, live music from their restaurant at upper level couls be heard from our room and it stopped at 11PM. Smoking guest at the non-smoking area in the restaurant and none of the staffs seem like bother to say something to them. Until I asked one of the staffs to warn them because it's so annoying.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Bra läge
+Mitt i staden och nära till köpcentrum -Ingen pool för att svalka sig -högt pris

6/10 - 괜찮아요

Eunice 님, Singapore

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
Stayed 5 nights in this hotel for visiting relatives and friends. Nice location as very near relatives house & town centre. The staff were very kind, polite & helpful. The concept of the hotel is very good as breakfast served at roof top but the staff at cooking counter during breakfast doesn't know how to cook as we were served very oily but cold sausages & yucky omellette. Quite disappointed with the cleanliness of the room as the blanket smells, carpet looks like never been vacuum before, towels were old, shower head was about to fall of & full of stain.

8/10 - 좋아요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel on Jalan Permuda
Nice clean hotel with friendly English speaking staff. The room was very spacious and had an incredible view - the only drawback was the sun would heat it up during the day but the aircon helped cool it down. Food was good and there is a functioning restaurant on the terrace. The views were awesome from the terrace. Breakfast was good too. The one drawback of this hotel is its location on Jalan Permuda. There's pretty much nothing else around the area unless you walk a few blocks to the north. Good value for money though!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설

8/10 - 좋아요

Fahri 님, KL

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good Location
Would stay their again

6/10 - 괜찮아요

실제 이용하신 고객

Nyaman

8/10 - 좋아요

GOVENDA RAJU 님, MALAYSIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BERSIH DAN SELESA
staff yang baik dengan senyuman manis dan keselesaan hotel yg teratur.

6/10 - 괜찮아요

Hilal 님, Padang bulan halongonan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
It's was great to stay here make me really really satisfaction...

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태

8/10 - 좋아요

Santi 님, surabaya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
staff ramah dan cooperatif
staff reception ramah, tidak ada kendala saat check in, smuanya berjalan lancar. kamar bersih.

8/10 - 좋아요

lenny 님, malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
friendly
the securities and receptionise in the hotel are friendly

8/10 - 좋아요

Erni 님, Basel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wenn reduzierter Preis dan ok.
mit dem reduzierten Preis 50% ist alles ok.

2/10 - 너무 별로예요

alan 님, Jakarta

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NOT recommend anyone to stay at Hermes Hotel Medan
Coming to Medan after a long road trip from the airport, you expecting a good reception from the hotel staff. But NOT at HERMES Hotel. Since payment fully paid NO SUCH additional requests permitted. Asked for adjoining rooms (as we booked 2 rooms), was turn down. Asked for late check out till 1500 (as we had stayed for 3 nites in 2 rooms), was turn down. Food was not good at all. We had the breakfast, because it had been paid for. I really regretted for choosing this Hermes Hotel. Then there was this hammering noise (due to renovations) at 2300 hours. What the hell? What was the hotel management thinking? Hello ... you know people trying to sleep at this time. For those planning to visit Medan, please choose other hotels to make your trip more meaningful and enjoyable.

8/10 - 좋아요

Fanny 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and close to the city centre
I really like this hotel.The service is good . The room is clean. The breakfast is marvelous and we can enjoy it at the top floor of the hotel with reasonable price. I shall stay here again for the next time I come to Medan

8/10 - 좋아요

Loes 님, Den Bosch

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Prima hotel op centrale locatie
Positief: - Locatie, personeel en uitzicht vanaf dakterras Negatief: - Geen zwembad, geen ramen in de kamer dus continu donker.

8/10 - 좋아요

Juen 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lots of food around hotel
Many local food around the hotel. Near to the famous tabona (curry noodle), the breakfast from hotel isn't too bad either. Room is quite small with no window though, but quite clean and decent for my 2 nights stay.

6/10 - 괜찮아요

실제 이용하신 고객

Sauberes Stadthotel
Ideal für kurzen Stop-Over in der Stadt, in Bahnhofsnähe

4/10 - 별로예요

Leonardo 님, Jakarta

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor Room Service Performance
I did concern for the room service performance (operator, etc..), taking some time to pick up the phone and not quick action to deliver what have been requested.