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트래블러스 인 메드퍼드 여행 후기

2 out of 5
트래블러스 인 메드퍼드
954 Alba Drive, Barnett Rd And I-5, Medford, OR

이용 후기

5.0
평점 10 - 훌륭해요. 91개 이용 후기 중 15개" "
평점 8 - 좋아요. 91개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 91개 이용 후기 중 13개" "
평점 4 - 별로예요. 91개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 91개 이용 후기 중 39개" "

4.6/10

청결 상태

6.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Ms. Phillips

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is so corrupt to begin with. It's to bad the Mexicans who continue to raise rent, and promote slave labor through common settlement practice. I wish everyone would stay away from here and make them pay when you come to stay here!!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to work
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello William,Thank you for taking the time to share your feedback. We're glad our hotel's proximity to your workplace was convenient for you. We appreciate your business and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Joseph,We apologize for any issues you experienced during your stay with us. We would appreciate it if you could provide us with more details about your experience so we can make improvements in the future. Please feel free to reach out to us directly.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice snd comfy
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hi Medford,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 - 별로예요

Kun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Kun,Thank you for your positive rating! We are glad you enjoyed your stay. If there is anything specific you liked about our hotel, please let us know so that we can continue to provide excellent service.

10/10 - 훌륭해요

Jorge

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Jorge,Thank you for your excellent rating! We appreciate your positive feedback and are delighted to hear that you had a wonderful stay with us. We strive to provide top-notch service and are thrilled that we met your expectations. We hope to welcome you back in the future for another enjoyable experience.

2/10 - 너무 별로예요

Grace M. 님, ELKHART

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Several homeless people inside and outside the property. Cockroaches inside. The room was clean but the halls etc weren’t great.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Grace M.,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Eric,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Theone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The surrounding area of the property was suspect but I had a quiet night rest even tho the property was close to the freeway. The front desk personnel was very helpful , friendly and courteous.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hi Theone,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. Though sorry to know that you did not feel safe with our hotel's location. But rest assured that it is our guest safety is one of our number one goal. We will share your feedback with our staff members. Waiting to serve you again!

2/10 - 너무 별로예요

Sandra

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs in room. Told the property manager. He did after some arguing give me a full refund. Found somwhere elts to stay.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Hello Sandra, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

John

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello John, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 - 너무 별로예요

Martha

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a cockroach in the bathroom. It had not had a good cleaning in a long time. I was on a business trip, I’m in sales, when I get to a room I need internet service. The message said: “Wi-Fi has the self assigned IP address 169.254.208.86 and will not be able to connect to the internet.” I made many attempts. The front desk said they didn’t know why this would be. Theirs was working fine.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Martha,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 - 너무 별로예요

Cathy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible service. Didn’t clean room, came back 3 times asking for fresh towels. Would not give refund
답변 제공: Manager 님, 2023년 8월 17일
Hello Cathy, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

2/10 - 너무 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hello Daniel, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

6/10 - 괜찮아요

Timothy

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The room looked nothing like the pictures. Not nearly as nice but we needed a place to stay while on a road trip and this was available. Cleanliness was 6/10 and I woke up to 2 bug bites from our stay. Please share this feedback as other guests should be aware before staying here.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 6일
Hello Timothy,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 - 훌륭해요

parteek

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
best
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello parteek,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 13일
Dear Guest, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BED BUGS!!
They have bed bugs I am so pissed we woke up in the middle of the night and my wife found a bug in her hair. We pulled the sheets back and found many more this is disgusting. Now have to wash all of our clothes and bags before we can go home. Not only that had to find a new hotel with 3 kids.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 13일
Hello David, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Ashley J

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was unbelievably disgusting. There was a tweaker encampment in the parking lot right next to our car. It was ON the property and the hotel allowed this to happen. The bed was urine stained and had bugs. Red splatter stains on the wall and lamp shade. Completely unsafe, unsanitary and unacceptable
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Ashley J,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

6/10 - 괜찮아요

Shelly

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
Hello Shelly,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

Barbara

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Barbara,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Steve

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hi Steve,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

2/10 - 너무 별로예요

Peter

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We ended up not staying. Our room was damaged with missing drawers. The halls smelled of various types of smoke. There was yelling from rooms and obvious drug use on the premises. My wife and I felt VERY unsafe and actually left and spent the night at another place.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Peter, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 - 너무 별로예요

Brittany

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Absolutely awful
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Brittany, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Bill

별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 20일
Hello Bill, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

Troy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room 110
We drove 4 hours to be at a friends wedding. We checked in at 2:30 there was people living in back parking lot. The people living out of their vehicles also had a room and and people climbing in and out of window. Mold on bathroom ceiling. Shower floor had burn marks all over it. Room was non smoking so was property and yet we had burn marks all over our sheets and blankets and our bed itself. We thankfully had a sheet and extra blanket in our car that we ended up throwing over the bed to sleep. Definitely won’t be staying there again and very disappointed. We also were told it was a no animal property but yet there was cats meowing and dogs barking all night long. The bathroom vent was hanging out the wall. The towels are brown but had white goo stuck on them so we had to ask for new towels we called at 7am to ask for them at we didn’t receive towels until 9.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Troy, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

6/10 - 괜찮아요

Melissa

2023년 5월에 4박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Melissa,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

Delia

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 14일
Hello Delia, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Paty

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 20일
Hello Paty,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - 좋아요

Suzi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The hallway corridor was very cold due to windows being open, large gap under room door allowed alot of cold air in. Bed and bedding very comfortable although furniture was outdated.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 26일
Hello Suzi, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Linda

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 12일
Hello Linda,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

4/10 - 별로예요

Ann

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
A bit dismayed by what passes for a 'deluxe king's room.
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 6일
Hello Ann,We appreciate the time you have taken to bring to our attention your feedback with regards to our room. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

David

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Review: bin
It is a decent motel / hotel. It's good for budget lodging. Comfortable bed, cable TV. Is reasonably quiet. The actual units are good but the hallways look like they could use some remodeling. Internet connectivity is also good. Overall a decent experience.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hello David,Thank you for taking the time to share your comments regarding our bed and your insights regarding our tv. We hope you will return so that we can provide you an even superior experience.

4/10 - 별로예요

Richard

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tv was unplugged and I didn't realize it, cockroachs here and there, shouting in the hallway, maid came in at 730 when I had do not disturb on door(also got in at 1 am due to family emergency so expected to sleep late), poor craftsmanship on remodel update
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 22일
Hello Richard, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Kirtis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s dirty homeless people all around the area
2022년 8월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 5일
Hello Kirtis, You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of our guests. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

2/10 - 너무 별로예요

Samuel

2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 2일
Hello Samuel,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sands in July 20222
The check in was very easy. The staff was friendly and the room in the new tower was really nice with a view.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 23일
Hello Donald, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff as well as our view. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 - 너무 별로예요

Rebeca

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Quiet but Needs maintenance/outdated
the place is VERY deteriorated… can’t figure out how come the reviews were that good! I asked for a room change as the shower stall was nasty & they agreed; it was a bit better but still not good. The toilette wasn’t properly attached to the floor so it rocked, outlets needed maintenance as well… Overall needs a good makeover
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 20일
Hello Rebeca, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 - 별로예요

Sonia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was dirty and unkept. There was a hole on the restroom door. A big hole. There were burns in the furniture. The fan in the restroom didn't work. The amenities were very disappointing. The area was scary.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 30일
Hello Sonia,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

6/10 - 괜찮아요

Lynn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 14일
Hello Lynn, It was our privilege to earn your business and we hope to host you again on your next trip.,

6/10 - 괜찮아요

Julie

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 13일
Hello Julie, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

6/10 - 괜찮아요

Pedro

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are so old and ugly, like no body takes care of this place, also it was so dirty like no body cleans the rooms, dust everywhere and under the bed looks like never been clean before! They shouldn’t even rent this place! I paid over $150 with taxes, this place is not worth $50.
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 11일
Hello Pedro, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

2/10 - 너무 별로예요

Johnathan

연인과의 여행
The room smelled like cigarette smoke Shower was clogged and Moldy Vent cover missing in bathroom Toilet seat was not bolted to the bowl and toilet was not secured to the floor Homeless people everywhere Low class service
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 11일
Hello Johnathan, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our service and your insights regarding our shower. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 - 별로예요

Fawn 님, Dunsmuir

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is absolutely disgusting and filthy the room is very small it looks like you’re in a prison a lot of the windows are cracked the paint is chipping and the hairdryer is held together with a shoelace. I assume room 208 with my two children and my boyfriend they heater clicks on and off the heaters switch is completely broken off to where you cannot control the temperature of the room. There is so much dust on the light switch where all of the plug-ins connect that are right there behind the table I was afraid to even put my stuff in the microwave or the refrigerator. Upon taking a shower in that room you either freeze to death taking a shower or it’s so hot that it burns you when you switch the temperature onto the hot side the water is actually cold and on the cold side the water is actually hot but if you’re taking a shower at the same time the other people in the hotel are taking a shower your water is absolutely freezing if you take a shower in the morning the water is so hot that it will burn you absolutely miserable after being outside all day during boat neck in grants Pass to come home to take a hot shower and for it to only be cold.
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 11일
Hello Fawn, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Could be better
The man at front desk was very nice. The inside of the room seemed newer. Except for the peeling walls and floor in the shower. Bedding looked brand new. Paint splatters on floor and in bathroom sink. Outside and hallways need work. I think some people live there. There was loud noises and talking until 3am.
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 25일
Dear Guest, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our front desk as well as our shower. Please do come see us again.

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was fantastic for what it was. A nice little, quant, seaside hotel. Very clean, owners were super nice. I hadn’t checked in yet and I received a text for one of them asking when I would be. It was comforting as I had traveled a long way and wasn’t sure about the reservation.
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 11일
Hello Mark, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

8/10 - 좋아요

Richard George

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 17일
Hello Richard George, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

4/10 - 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 18일
Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

2/10 - 너무 별로예요

Jeffrey adam 님, Long beach

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Crack den
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 30일
Thank you for sharing this honest review and feedback about our hotel. I hope you will return to enjoy a memorable and exceptional experience.

2/10 - 너무 별로예요

Heather

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
I found out they were offering the rooms at a much better rate for walk in. I didn't sleep at all there were people in the hallways all night long. I seen cameras but nothing was done about the constant knocking on the doors upstairs and the people all night long partying
2021년 8월에 1박 숙박함