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예약 가능 여부 확인

시티 에지 노스 멜버른 여행 후기

3.5 out of 5
시티 에지 노스 멜버른
188 Peel Street, North Melbourne, VIC

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 920개 이용 후기 중 213개" "
평점 8 - 좋아요. 920개 이용 후기 중 416개" "
평점 6 - 괜찮아요. 920개 이용 후기 중 209개" "
평점 4 - 별로예요. 920개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 920개 이용 후기 중 33개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나쁘지않은 숙박
가격도 괜찮고 시설도 나쁘지않은데 시티중심부까지 거리가 다소 아쉽습니다.
2019년 8월에 3박 숙박함
답변 제공: Chris 님, 2019년 8월 21일
Thank you for your recent stay at City Edge North Melbourne. Great to hear you had an enjoyable experience. As we continually strive to improve services across the board, hopefully next time, we can achieve a 10 out of 10. Regards, City Edge North Melbourne

8/10 - 좋아요

JONG WON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮은 숙소
트램정거장 근처임. 주변에 식사하고 커피를 즐길수 있음. 빅토리아 마켓과 가까움
2019년 1월에 9박 숙박함
답변 제공: Chris 님, 2019년 1월 28일
Thank you for your recent stay at City Edge North Melbourne. We are very pleased to hear you had such an enjoyable experience and found our location so convenient. Regards, Chris City Edge North Melbourne

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로 추천하고싶지 않음
공간이 너무 협소해 숨이막힘... 사진보다 너무 차이남 밤늦게는 뜨거운물 샤워 못함 에어컨은 미지근한 바람나옴 주방팬은 작동하지않음....
2017년 11월에 4박 숙박함
답변 제공: Chris 님, 2017년 11월 23일
Thank you for your review. Issues you have raised are a serious concern for us. It is a shame you did not contact a member of our staff during your stay. We would have attended to these matters straight away. Unfortunately, your review is anonymous so we are unable to contact you for further information. We do sincerely apologise for any inconvenience caused during your stay. Regards, City Edge North Melbourne

2/10 - 너무 별로예요

SEUNG JUN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방청소도 안해주고 무책임한 호텔 !!!
정말 최악의 호텔이였다!!!!! 여긴 호텔이 아니라 그냥 동네 아파트에서 작은방을 렌탈해주는 곳이다. 호텔에 머무는 6일동안 단한번도 호텔에서 방청소를 해준적이 없다. 그저 수건만 가져다 놓을뿐 청소도 안하고 휴지도 채워주지 않는다. 그리고 호텔은 프론트데스크가 아침에 열어 저녁 5시만되면 퇴근해 버린다. 호텔이 머물면서 불편하거나 서비스등 문의할 사항에 생겨도 연락할 곳이 없다. 즉, 저녁에 만약 무슨 문제라도 생기면 알아서 혼자 해결해야 한다. 그리고 가장 최악이였던건 호텔에서 멜버른공항으로 아침에 떠나야 해서 버스픽업 예약을 했다. 체크아웃 전날 프론트에 다음날 새벽에 버스를 불러달라고 부탁을 했고 버스가 픽업을 올 경우 어디에서 타야하는지 알려달라고 물어본뒤 호텔 직원이 주차장에서 다음날 오전 5시 30분에 타면 된다는 내용과 버스픽업 예약을 하겠다고 대답해서 안심하고 다음날 새벽에 호텔 주차장에서 5시 15분 부터 6시까지 기다렸지만 버스는 오지 않았다. 공항에 6시 30분까지 도착해야 했는데 호텔측 말만 듣고 계속 기다렸다면 비행기를 놓치고 말았을 것이다. 그나마 택시를 타고 공항까지 가서 간신히 도착 했지만, 새벽 시간에는 모두가 퇴근하고 없는 호텔 프론트에 왜 버스가 안오는지 확인 할수도, 항의할수도 없이 그냥 속수무책으로 당할수 밖에 없었다. 정말이지 최악의 호텔이였고, 호주 멜버른 여행을 준비하는 모든 지인들에게 절대 CITY EDGE NORTH MELBOURNE APARTMENT HOTEL 은 이용하지 말고 쳐다도 보지 말라고 말할것이다!!!!!!!!!!!!!!!!!!!!!!!!
2017년 5월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so

10/10 - 훌륭해요

Karina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: City Edge North Melbourne Management 님, 2024년 4월 13일
Dear KarinaThank you for giving us a perfect rating and recommending our hotel to other travellers. We do take pride in catering to our guests’ needs the best way we can. We would very much like to have you back with us in the near future. Kind regards

10/10 - 훌륭해요

Jacinta

2024년 3월에 1박 숙박함
답변 제공: City Edge North Melbourne Management 님, 2024년 4월 13일
Dear Jacinta,Thank you for giving us a perfect rating and recommending our hotel to other travellers. We do take pride in catering to our guests’ needs the best way we can. We would very much like to have you back with us in the near future. Kind regards

8/10 - 좋아요

Lyndell

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay at. Convenient to essential things. Parking was in next block but was a good secure parking area.
2024년 2월에 2박 숙박함
답변 제공: City Edge North Melbourn team 님, 2024년 3월 23일
Dear Lyndell. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again in the near future.

8/10 - 좋아요

Amanda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
This was a great spot to stay with husbands in hospital They have parking at cheap rates. The room was basic but when your mostly visiting hospital its great I would recommend for hospital location. Also shops and Market very close
답변 제공: City Edge North Melbourne team 님, 2024년 3월 23일
Dear AmandaWe appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.We look forward to welcoming you againWe would very much like to have you back with us in the near future.

2/10 - 너무 별로예요

CHINMAY

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had an unpleasant experience at this property, encountering bugs in the bed mattresses during our stay. Despite addressing the issue with the front staff, they refused to take responsibility for their actions, claiming that bugs were beyond their control. The lack of a sincere apology further added to the frustration. On top that aircon was too noisy looks too old. Expedia, I recommend removing this property from your listings to prevent others from experiencing such irresponsible behavior. I have ample pictures to substantiate my concerns.
2024년 1월에 5박 숙박함

6/10 - 괜찮아요

Natalie

연인과의 여행
Convenient location and very close to tram stop. Room was fine, although could get quite dark - we were unable to sleep with the blind open at all due to a bright outside light shining directly into the room.
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Gary

출장 여행, 가족 여행
The room smelt of Body odour.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mohd zaki

연인과의 여행, 출장 여행, 가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 12월 16일
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

6/10 - 괜찮아요

Joshua

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good to stay for visit to Melbourne.
2023년 12월에 3박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 12월 16일
Dear Guest. Thank you for choosing our hotel. We do take pride in catering to our guests’ needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

Gemma

단체 여행
별로예요: 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 12월 16일
Dear Gemma. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Chris

좋아요: 객실의 편안함
Apart from the above comment we were very happy ..
Only complaint about our room was the bed side table draw in room 404 … was dirty & had a small plastic container in it
2023년 12월에 1박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 12월 16일
Dear Chris. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.It is important to us that our guests leave feeling like they had a great experience and ensure you that your feedback has been taken on board.

2/10 - 너무 별로예요

Maria

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un safe for anyone with children
2023년 11월에 1박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 12월 22일
Dear Mria,Greetings from City Edge NOrth Melbourne.It would be highly appreciated if you could pelase provide more information regarding your feedback.We look forward to your reply.Kind regardsTeam@City Edge North Melbourne

10/10 - 훌륭해요

Andreas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alll good, thanks.
2023년 11월에 1박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 12월 16일
Dear Andreas. Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and we looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Receptionist very helpful great service
2023년 11월에 10박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 11월 25일
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

6/10 - 괜찮아요

Sharyn

2023년 10월에 7박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 11월 25일
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location is great.
2023년 10월에 2박 숙박함
답변 제공: Zafreen 님, 2023년 10월 31일
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and We look forward to having you again as a guest in our hotel.

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Zafreen 님, 2023년 10월 24일
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Penny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
very friendly and easy to access
2023년 10월에 1박 숙박함
답변 제공: Zafreen 님, 2023년 10월 24일
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again.

2/10 - 너무 별로예요

Katie

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heater didn’t work Parking isn’t onsite Rooms are much smaller than the photos show Sheets are rough The air vent out side the room sounds like a jet The cigarette smoke and butts outside the balcony doors ( NON SMOKING SITE ) & they double charged me - and I still haven’t received a receipt even after requesting it
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

shwan

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

MARTINA

단체 여행
Parking was advertised as included and then when I checked in they advised the car park was full.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Tegan

아이를 동반한 가족 여행
We saw the hotel had a 3 and a half start rating but decided to stay anyway as it was the best value in the area. Our room was lovely only with a few flaws from wear and tear like a cracked shower bottom, dirty walls and hair in the drain. We were moved so we had two room across from eachother. One of the rooms had a smart tv which the teenager was thankful for after a long night. The shower had fantastic pressure, we live on a farm with only a rain water tank and pump so the water is very poor. It was amazing to have a shower with high pressure and clean water the teenager mentioned she had one for as long as she could handle. In the morning the teenager mentioned she had cocroaches in her room and we also spotted a mouse in the hallway. My partner mantioned the he saw baits and traps for both so the hotel is aware. Reception was friendly and helpful and our stay overall was pleasant. The Woolworths around the corner was great for an affordable breakfast with a veriety of freshly baked pastries, sushi and fresh fruit.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Peter

좋아요: 청결 상태
별로예요: 편의 시설/서비스
I had to ring a number to get access to the hotel on Sunday evening. The person on the phone didn't know the right way to get in. They kept on insisting that my key was in the black box. There were black units on the wall with number locks. It was actually a grey box. Took me quite a while to get in. In the bathroom there was a tiny bit of toilet paper that had actually been folded but there was no other toilet paper. I was told to go buy my own. The heater didn't work when I got there. Once again I had to ring someone to sort that out. The clock in the room was also wrong and I nearly missed my appointment. Overall it was disappointing.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Helen

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to where I needed to go, comfortable, very nice reception people
2023년 5월에 1박 숙박함

8/10 - 좋아요

Mamadu

출장 여행
좋아요: 청결 상태, 객실의 편안함
Good stay in the city with good amenities help make things easier
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Kleyton

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The closeness to Royal Melbourne hospital made a stressful situation a lot easier
2023년 5월에 4박 숙박함

8/10 - 좋아요

John Chirhuza

2023년 5월에 3박 숙박함

8/10 - 좋아요

Tai Man

가족 여행
좋아요: 객실의 편안함
2023년 5월에 6박 숙박함

10/10 - 훌륭해요

Abebe

2023년 4월에 4박 숙박함

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great w tram station in front. Just 3 stops to cbd. And walking distance to QVM. The property was quiet and importantly place was clean and safe. We stayed for 2 weeks and had a wonderful time.
2023년 4월에 10박 숙박함

6/10 - 괜찮아요

Paul

2023년 3월에 1박 숙박함

8/10 - 좋아요

Merryn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff were very helpful and friendly The room was a bit on the small side but the beds were comfortable. A couple of biscuits in the room would have been lovely
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Sonya

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Tegan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Cute little apartment room. Mattress was terrible and the dog in the apartment next door barking all hours of the morning was terrible .
2023년 3월에 2박 숙박함

8/10 - 좋아요

Kristy

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
It was well located for trams and the markets
2023년 3월에 1박 숙박함

8/10 - 좋아요

Jo

2023년 2월에 2박 숙박함
답변 제공: City Edge North Melbourne team 님, 2023년 11월 25일
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

8/10 - 좋아요

Yongping

좋아요: 청결 상태, 객실의 편안함
Great room with kitchenette
Good position. Across the road from tram stop. Nice room. Great with kitchen. Highly recommended.
2023년 2월에 4박 숙박함

8/10 - 좋아요

Trevor

좋아요: 청결 상태
Close to city, transport, Victoria Markets, easy access. Metro shops across the road
2023년 1월에 3박 숙박함

8/10 - 좋아요

Shantha Kumara

가족 여행
좋아요: 청결 상태, 객실의 편안함
Stay is good and close to city But no parking at the hotel and we have to pay for parking in a parking nearby
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Ake

6/10 - 괜찮아요

실제 이용하신 고객

2022년 12월에 2박 숙박함

8/10 - 좋아요

Mladen

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was satisfied with my stay. It was ä reasonable room at a reasonable price. Generally clean and not modern but not lacking in functionality. The only complaint is the room advertised with a Balcony, though it did not have a balcony

2/10 - 너무 별로예요

Declan

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apartment was dirty, stains on bathroom door, unclean bathroom.floor, walls, and doors dirty, fridge dirty and not clean from previous tenant, only one small pan, only 2 cups between 3 people, asked for another and didn’t get, kept asking for coffee pods as only 2 in room. Curtain hanging off, chipped floor tiles, very unclean.minimal crockery. One would expect cleanliness especially around covid! Disappointing .

10/10 - 훌륭해요

Ernest D

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
very good