Hi there, Thank you for leaving feedback on your recent stay. Pleased you had a comfortable stay and found the room clean. We are excited about the new rooms coming soon when our renovations are complete, hope you can experience one of them on a future stay at The Crossley Hotel. Kind Regards,

Dear Hjt, Thank you for posting your feedback. We are very sorry for you receiving a wake up call that you did not request. We have also spoken with our housekeeping team regarding them knocking on your door prior to you leaving, so thank you for bringing this to my attention. We hope to welcome you back again in the near future. Kind Regards,

Hi Lynda, pleased to see you had a good stay with us. Thanks for taking the time to rate your stay! We hope to welcome you back again soon.

Hi John, thanks for taking the time to rate your stay a 10/10. So pleased you had a wonderful family getaway to see Harry Potter! We hope to welcome you back for your next getaway in the near future.

Hi there, thanks for rating your stay 5/5! So pleased to read you enjoyed your stay. We hope to welcome you back again in the near future, please let us know when you book and we will provide some extra padding (topper) to the bed and have housekeeping find you some pillows to your liking.

Hi there, Thank you very much for your 5/5 rating, so pleased you enjoyed your stay with us. We look forward to welcoming you back in the near future.

Hi Murray, Thanks for the high rating on your recent stay at The Crossley Hotel, we hope to welcome you back again soon.

Hi There, thank you for taking the time to rate your recent stay with us. We are excited about current renovations, so hope you can have the opportunity to come and stay again when they are complete!

Thank you for your 5/5 rating! Pleased to see you enjoyed your stay and hope to welcome you back again soon!

Hi Neil, thank you for your 8/10 rating on your recent stay at The Crossley Hotel. We hope to welcome you back again soon.

Hi there, thanks for your 4/5 rating and kind comments. Pleased that you found our staff friendly and helpful and that our location was convenient! We look forward to welcoming you back again soon.

Hi there, sorry to read your 4/10 score on your recent stay. I am pleased you found the staff friendly. We are very excited about our renovations to upgrade all of our rooms. This should be complete by the end of the year. Hopefully we can welcome you back then!?

Hi Rick, thanks for taking the time to post a score of 8/10. We are pleased to see you enjoyed your stay. Hope to welcome you back again soon.

Hi there, thank you for your 4/5 score. Pleased you enjoyed your stay with us and the location of the hotel. We hope to welcome you back again in the near future.

Hi there, thanks for taking the time to rate your stay!

Dear Chris, thank you for taking the time to rate your stay and provide feedback. Pleased to hear you found the staff helpful. My apologies if the renovations disturbed your sleep, these happen during the hours of 8am - 4pm (Monday to Friday), I will have to investigate this further if noise was made outside these hours, so thank you for bringing it to our attention. We hope to welcome you back perhaps when our refurbishment is complete!

Hi TJay, thanks for your 5/5 rating on your stay at The Crossley Hotel in March. So pleased to read you enjoyed your stay! Look forward to welcoming you back in the near future.

Hi there, thanks for taking the time to rate your stay. So pleased you found the hotel good value for money. We hope to welcome you back again soon.

Hi there, thanks for your 5/5 score of your stay at The Crossley Hotel!

Hi Heather, thank you for taking the time to post your rating and comments on your stay at The Crossley Hotel. I am pleased you found the service from the staff great and room clean and comfortable. I'm sorry to read of your experience with noise from the air conditioning and toilet. I do hope you contacted reception and that this was attended to for you.