숙박 시설의 전망

멜버른 칼튼 센트럴 아파트먼트 호텔 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 641개 이용 후기 중 223개" "
평점 8 - 좋아요. 641개 이용 후기 중 275개" "
평점 6 - 괜찮아요. 641개 이용 후기 중 75개" "
평점 4 - 별로예요. 641개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 641개 이용 후기 중 15개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Bronte

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Peter B 님, 2024년 4월 8일
Dear Gareth,Thank you for sharing your feedback and for the high rating following your stay. We're thrilled you had a great experience with us.Looking forward to welcoming you back soon!Kind regards, Guest Services Melbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Alister

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Peter B 님, 2024년 4월 8일
Dear Alister,Thank you for choosing Melbourne Carlton Central Apartment Hotel for your stay. We're glad you had a positive experience and we hope to make your next visit even better.Safe travels, and we hope to see you again.Kind regards, Guest Services Melbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Siqi

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: Peter B 님, 2024년 4월 2일
Dear Siqi,Thank you for your succinct yet positive feedback on Expedia. We're glad to know that your stay was good and met your expectations.We hope to see you again for another pleasant stay.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

Guy

연인과의 여행
The hotel is pretty tired with worn carpets etc, but is in a good location just off Lygon St (which is very busy in the evenings). Our room was next to the noisy lift and appeared to have some damp issues but was a decent size and well equipped with a comfortable bed (but only one pillow each). Staff at front desk were very friendly and helpful though. Overall it was not expensive for where it is, but be aware you don't get a premium experience for a budget price.
2024년 3월에 3박 숙박함
답변 제공: Peter B 님, 2024년 4월 2일
Dear Guy,Thank you for taking the time to share your detailed feedback. We appreciate you highlighting our convenient location and helpful staff. We acknowledge your concerns about the hotel's condition and the noise issues. We'll share your comments with our maintenance team to prioritize improvements. Thank you for choosing to stay with us.Kind regards,Guest Services Melbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Natalia

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great little place to stay however needs some form of cooling in the bedrooms rather than just living area of apartment.
2024년 3월에 1박 숙박함
답변 제공: Peter B 님, 2024년 4월 2일
Dear Natalia,Thank you for your review and for staying with us. We're glad you enjoyed your time and appreciate your suggestion regarding cooling in the bedrooms. We'll certainly consider this as we strive to improve our guest experience.Wishing you safe travels and hoping to welcome you back soon.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

4/10 - 별로예요

Jarathip

2024년 2월에 4박 숙박함
답변 제공: Peter B 님, 2024년 4월 2일
Dear Jarathip,We're sorry to see that your experience didn't live up to expectations. We take all feedback seriously and would welcome any further comments you have on how we can improve.We hope to have the chance to provide you with a better experience in the future.Kind regards,Guest Services

8/10 - 좋아요

Michelle

2024년 1월에 1박 숙박함
답변 제공: PeterB 님, 2024년 1월 16일
Dear Michelle,Thank you for the great rating of Melbourne Carlton Central Apartment Hotel! We're thrilled that your stay was enjoyable. If there are any specific areas where we can aim for a perfect score next time, please feel free to share.Wishing you safe travels and hoping to see you again soon!Kind regards,Guest Services, Melbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

Nicole

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: PeterB 님, 2024년 1월 16일
Dear Nicole,Thank you for staying with us at Melbourne Carlton Central Apartment Hotels. We value your feedback and look forward to hosting you again.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotels

6/10 - 괜찮아요

Ross

연인과의 여행
2023년 11월에 1박 숙박함
답변 제공: Peter B 님, 2024년 1월 1일
Dear Ross,Thank you for your feedback and your 3-star rating. We are sorry to hear that your stay at Melbourne Carlton Central Apartment Hotel did not meet your expectations. We would appreciate it if you could share more details about your experience, so that we can improve our service and facilities.We hope that you had a wonderful Christmas and we wish you a Happy New Year ahead. We hope to see you again soon.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

dhsv jolanda

2023년 11월에 1박 숙박함
답변 제공: Peter B 님, 2024년 1월 1일
Dear Jolanda,Thank you for sharing your review of your recent stay. We appreciate your feedback.It's great that you had a positive experience overall. If there are any specific aspects or areas you believe we can improve upon to earn that extra star, please feel free to let us know.We value your input and look forward to welcoming you back in the future to provide you with an even better stay. We hope that you had a wonderful Christmas and we wish you a Happy New Year.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Kerrie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good position for restaurants. Quite room. Little maintenance to be done but overall good
2023년 11월에 1박 숙박함
답변 제공: PeterB 님, 2023년 11월 30일
Dear Kerrie,Thank you for choosing to stay with us. We're pleased you appreciated the central location and quiet surroundings. Your feedback about maintenance is noted, and we'll ensure improvements. Looking forward to hosting you again.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Stephen John

2023년 11월에 1박 숙박함
답변 제공: PeterB 님, 2023년 11월 20일
Dear Stephen,Thank you for choosing to stay with us, we are overjoyed that you gave us a 10 out of 10 rating. We appreciate your feedback and are delighted you enjoyed your stay. We hope you had a fantastic time in Melbourne and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotels

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked 5 rooms for a punters group get away. Staff were very accommodating and friendly. Location was great. All 15 on trip said they would happy stay again
2023년 11월에 2박 숙박함
답변 제공: PeterB 님, 2023년 11월 20일
Dear Michael,It's fantastic to hear that your punters group had an enjoyable getaway, and we're pleased that the staff were accommodating and friendly. We appreciate your recommendation, and we look forward to the pleasure of hosting you and your group again. Travel safely to your next destination.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Philip

2023년 11월에 1박 숙박함
답변 제공: PeterB 님, 2023년 11월 30일
Dear Philip,Thank you for choosing to stay with us. We're thrilled to receive a perfect rating! It's fantastic that you had a wonderful experience at our hote and we hope to have the pleasure of hosting you again soon.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

Bernadette

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Food in the local area was great. The balcony sliding door (1 reason we chose to stay here) didn't open. No other rooms available.
2023년 10월에 4박 숙박함
답변 제공: PeterB 님, 2023년 10월 25일
Dear Bernadette,Thank you for choosing to stay with us and for sharing your feedback. We're glad that you enjoyed the local food options, however, we apologise for the inconvenience you experienced with the balcony sliding door. Your comments are valuable, and we will work to address this issue to ensure a more comfortable stay for our guests. We hope to have the opportunity to serve you again in the future.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Christopher

좋아요: 청결 상태
Good location, close to Lygon street, but far enough back that its quiet enough. Walking distance to the city, but again far enough away that you can see the sky.
2023년 10월에 4박 숙박함
답변 제공: PeterB 님, 2023년 11월 20일
Dear Christopher,Thank you for choosing to stay with us. We appreciate your feedback and that you enjoyed the good location, close proximity to Lygon Street, and the quiet surroundings. Travel safely to your next destination, and we hope to have the pleasure of hosting you again.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Dianne

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: PeterB 님, 2023년 10월 16일
Dear Dianne,Thank you for choosing us for your stay, and for sharing your feedback.We're pleased to see your eight out of ten rating. If there are specific aspects of your experience that stood out, or if you have any suggestions for improvement, we'd love to hear more.Safe travels to your next destination, and we hope to have the pleasure of hosting you again next visit.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Audra

2023년 10월에 3박 숙박함
답변 제공: PeterB 님, 2023년 11월 20일
Dear Audra,Thank you for choosing to stay with us, we are thrilled that you gave us a 5 out of 5 rating. We strive to provide our guests with the best possible service and facilities. We hope you had a wonderful time in Melbourne and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotels

2/10 - 너무 별로예요

Meaghann

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really Dirty, shower filthy and covered in mold/mildew. Ants in the bathroom and on the beds in one of the bedrooms. Noisy with constant banging night and day from one of the a joining apartments. A dog was whining in the morning from same apartment. Air vents in bathroom and kitchen had10 years of dust. Locked out of the car park, the intercom was turned off on us, one of us had to walk around the block into the garage to open from inside. Eyelash on one of the pillows and water damage in the corner of one of the brooms. Freezer full of ice. Dirty windows and balcony with a view of dump bins overflowing with rubbish. Grotty lift that jolted and shutterd.. smell in hallway pretty bad. Otherwise ok.
2023년 10월에 1박 숙박함
답변 제공: PeterB 님, 2023년 10월 3일
Dear Meaghann,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is essential, and we deeply regret the issues you encountered.We are sorry to hear about the cleanliness and other issues, we take these concerns seriously and will address them with our team to ensure improvements are made.We understand that you found some aspects to be okay, and we hope you might consider giving us another chance in the future as we work to make necessary enhancements.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
Great location, tired accomodation
Front counter staff were friendly and helpful. Location is great but room tired and window in bedroom would not shut overnight. It was Saturday night so could hear the sounds of Carlton. Shades do not block out sun in the morning which also didn’t help the poor sleep due to street noise.
2023년 9월에 1박 숙박함
답변 제공: PeterB 님, 2023년 9월 26일
Dear Valued Guest,Thank you for your review of your stay. We are glad that you found our front counter staff friendly and helpful, and that you enjoyed our great location. However, we are sorry that you were not happy with your room and that you had a poor sleep due to the window and the shades.We apologise for the inconvenience and we will inspect the window and the shades and fix them as soon as possible. We want to ensure that every guest has a quiet and restful night at our hotel.We appreciate your business and we hope that you will come back and stay with us again. Kind regardsGuest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

greg

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: PeterB 님, 2023년 9월 26일
Thank you Greg for your wonderful ratingplease come back and see us againKind regardsGuest Services

10/10 - 훌륭해요

kay

2023년 9월에 1박 숙박함
답변 제공: PeterB 님, 2023년 9월 14일
Dear Kay,Thank you for your amazing review and for staying at Melbourne Carlton Central Apartment Hotel. We are thrilled that you gave us a 10 out of 10 rating and that you enjoyed your stay. We appreciate your feedback and your support.We hope to see you again soon and wish you a safe journey to your next destination.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

David

가족 여행
Wasn’t made obvious when we booked that we had to pre organise a car park. Looking back at emails, it was only written in small print, yet when booking it was made clear that the hotel had onsite car parking.
2023년 9월에 2박 숙박함
답변 제공: PeterB 님, 2023년 9월 11일
Dear David,Thank you for your recent stay at our hotel and for sharing your feedback. We apologize for any confusion regarding the need to pre-organize a car park. We appreciate your feedback on this matter, and we will review our booking process to ensure that this information is made more prominent to future guests.We hope to welcome you back in the future and provide you with an improved and enjoyable stay.Kind Regards,Guest Services

6/10 - 괜찮아요

Teresa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was fantastic, as were the staff. The room was quite spacious, but it could do with a really good clean. The skirting boards and behind appliances were really dirty and dusty. The basin in the bathroom didn't drain which was really off putting when used it. Considering the price and location I would probably give it another go if staying in Melbourne due to the location.
2023년 9월에 2박 숙박함
답변 제공: PeterB 님, 2023년 9월 11일
Dear Teresa,Thank you for sharing your feedback about your recent stay. We're delighted that you found our location fantastic and our staff welcoming.We apologise for the cleanliness issues you encountered in your room and appreciate you bringing it to our attention. Rest assured, we will address these concerns with our team to ensure that future guests do not experience the same issues.We value your feedback, and we hope you will give us another opportunity to provide you with an exceptional stay when you return to Melbourne.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: PeterB 님, 2023년 9월 11일
Dear Jacqueline,Thank you for choosing us for your stay. We appreciate your feedback, and are glad you had a good experience. If you have any suggestions on how we can make your next stay even better, please feel free to share. We look forward to welcoming you back in the future.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Chelsea

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was very comfortable which I loved. It was in a great spot right near Lyon Street.
2023년 9월에 1박 숙박함
답변 제공: PeterB 님, 2023년 9월 11일
Dear Chelsea,We're delighted to hear that you had a comfortable stay. Our prime location near Lygon Street certainly adds to the charm. Should your travels bring you back to Melbourne, we'll be here to ensure your next visit is just as enjoyable.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 객실의 편안함
Comfortable accommodation on Lygon St
Carlton Apartments has been our go to place to stay for more than 20 years now. Whilst the decor is a bit tired it’s always friendly, comfortable and spacious when compared to some of the newer apartment buildings. Equiped with a washer and dryer for those longer stays or great stopover to recharge and refresh. With Lygon St at the doorstep the location is a foodies dream priced to suit the budget conscious. Looking forward to our next stay.
2023년 8월에 3박 숙박함
답변 제공: PeterB 님, 2023년 9월 4일
Dear Paul,Thank you for your amazing review and your perfect rating. We are thrilled that you have been choosing the Melbourne Carlton Central Apartment Hotel as your go to place to stay for more than 20 years.!!We are delighted that you always find our place friendly, comfortable, and spacious, and that you appreciate our facilities for your longer stays. We appreciate your feedback and your loyalty and look forward to welcoming you back again soon.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Pamela

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable bed and 15 mins walk into city. Close to cafes and shops. Would like on website to state parking is extra.
2023년 8월에 2박 숙박함
답변 제공: PeterB 님, 2023년 8월 7일
Dear Pamela,Thank you for your feedback. We are glad that you enjoyed your stay at our hotel, the location, and that you found our bed very comfortable.We apologise for the parking fee, but it is on the Expedia site and states this:Parking and transportSelf parking on site (AUD 30 per day)Limited on-site parkingHeight restrictions apply for on-site parkingI believe you got a discount :)Thank you for staying with us and please travel safely to your next destination.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

4/10 - 별로예요

Raadj

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and staff were A Other than that not much positive to say about the property. Sliding door to the balcony was broken, couldn't open. The sink in the bathroom was semi clogged up. Also under the couch cushions there were old lollies. All in all, it was nice in that suburb but really glad to be back home
2023년 7월에 2박 숙박함
답변 제공: PeterB 님, 2023년 7월 21일
Dear Raadj,We're very sorry to read your review and to learn about the issues you encountered in your room. We apologise for the inconvenience and discomfort you experienced during your stay. We take cleanliness and maintenance very seriously, and we will investigate what went wrong with our team. We're glad that you liked our location and staff, but we wish you had a better overall experience. We value your feedback and we hope you will give us another chance to make it up to you in the future.Kind regardsGuest Services

10/10 - 훌륭해요

Deepak

2023년 7월에 1박 숙박함
답변 제공: PeterB 님, 2023년 8월 7일
Dear Deepak,Thank you for your feedback. We are delighted that you gave us a perfect 5 out of 5. We are thrilled that you enjoyed your stay at our hotel and that you had a wonderful time in Melbourne.We hope to see you again soon and make your next stay even more memorable. Please travel safely to your next destination.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

Asami

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Termites come out. It even appears on the bed. There is a gap of about 5 mm between the windows. Staff are great!
2023년 7월에 2박 숙박함
답변 제공: PeterB 님, 2023년 7월 17일
Dear Asami,Thank you for taking the time to leave a review of your stay. We are sorry to hear that you encountered termites in your room and that there was a gap between the windows. We take pest control and maintenance very seriously and will take the necessary steps to address the issues you have raised.We are glad to hear that our staff were great and that you appreciated their service, we will share your kind words with our team.Kind regards,Guest Services,Melbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Melanie

2023년 6월에 1박 숙박함
답변 제공: PeterB 님, 2023년 7월 21일
Dear Melanie,Thank you for your excellent rating and your feedback. We're delighted that you had a wonderful stay at our hotel. We hope you enjoyed the modern amenities and the convenient location of our hotel. We hope to see you again soon.Kind regardsGuest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

YOUNGSIK

2023년 6월에 2박 숙박함
답변 제공: PeterB 님, 2023년 6월 26일
Dear YoungsikThank you for your recent stay at Melbourne Carlton Central Apartment Hotel. We're delighted to receive your perfect rating!Your satisfaction is our utmost priority, and we're thrilled that you had a wonderful experience with us.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay.Warm regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

4/10 - 별로예요

Tara

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the receptionist was lovely and helpful, unfortunately the rooms are dated and not really clean, walls are damaged , the floor around the bed is not vacuumed properly or around the washing machine, the bath is dirty. the bed was comfy but the sheets were not pleasant nor was the blanket - felt dirty, the pillow was lumpy as well, very hard to get to sleep.
2023년 6월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 26일
Dear Tara,Thank you for your recent stay. We appreciate your kind words about our receptionist, but we're truly sorry to hear about the issues you encountered.We apologise for the dated and unclean rooms, damaged walls, and lack of proper cleanliness around the bed and washing machine. Your comfort is important to us, and we regret that the bedding fell short of your expectations.We value your feedback and will address these concerns with our housekeeping team to ensure improvements are made. We apologize for any inconvenience caused and hope to have the opportunity to provide you with a better experience in the future.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Cassandra

좋아요: 숙박 시설 상태 및 시설
Great location and great checking in and out good you can park on-site
2023년 6월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 20일
Dear Cassandra,Thank you for your lovely feedback and your great rating. We are happy that you liked our location, our check-in -check-out process and that you found our on-site parking convenient. We enjoyed hosting you and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

Peter

별로예요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 20일
Dear Peter,Thank you for your honest review and your rating. We are sorry that we did not meet your expectations during your stay. We would appreciate it if you could share more details about your experience and what we could have done better. We value your feedback and we hope to have another opportunity to serve you better.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady that checked us in to the hotel was extremely helpful. To get a young chic this helpful is rare these days. Enjoyed our time there.
2023년 6월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 12일
Dear Arthur,Thank you for your wonderful 5-star review! We appreciate your kind words about our receptionist at check-in. It's always our goal to provide exceptional service to our guests, and we're delighted to hear that she made a positive impression on you. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Marion

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2023년 5월에 13박 숙박함
답변 제공: PeterB 님, 2023년 6월 6일
Hi MarionWe're glad to hear that you had a great stay with us and enjoyed the location.We look forward to welcoming you back soon and we wish you safe travels in the meantime.Kind Regards, Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Friendly & convenient
2023년 5월에 1박 숙박함
답변 제공: PeterB 님, 2023년 6월 6일
Hi BrettWe would like to express our gratitude for choosing to stay at our hotel.We are genuinely thrilled that you had an enjoyable experience and that everything was to your liking. We eagerly look forward to your next visit.Warm regards,Guest servicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Edward C

2023년 4월에 14박 숙박함
답변 제공: PeterB 님, 2023년 5월 11일
Dear EdwardThank you for sharing your rating of 10 out of 10!We're glad to hear that you had a wonderful experience and enjoyed your stay.We look forward to welcoming you back soon and we'll make sure you'll have an even better experience next time!Kind Regards, Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

aaryan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
good value, well located
2023년 4월에 6박 숙박함
답변 제공: PeterB 님, 2023년 5월 8일
Dear Aaryan,Thank you for leaving a review of your recent stay. We are delighted to hear that you found our hotel to be good value and well-located, and we hope that you had a comfortable and enjoyable stay with us.Thank you for choosing to stay with us, and we look forward to welcoming you back.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함
답변 제공: PeterB 님, 2023년 6월 6일
Dear DanielThank you for staying at our hotel.We are happy that you had a pleasant experience with us and that your room was clean and comfortable.We would love to have you as our guest again soon.Best regards,Guest servicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were so happy and helpful to me.
2023년 4월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 19일
Dear Neil,Thank you for taking the time to share your feedback regarding your stay. We appreciate your positive comments about our staff and are glad that you found them helpful and accommodating during your stay.We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

Ann

Budget accommodation at a budget price at the budget end of Lygon st.
2023년 4월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 19일
Dear Ann,Thank you for taking the time to share your feedback with us.We hope to have the opportunity to host you again in the future.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
GOOD LOCATION EASY REMOTE CHECK IN
2023년 4월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 12일
Dear Michael,Thank you for taking the time to leave a review of your recent stay. We appreciate your positive feedback, and we hope to have the opportunity to welcome you back soon.Thank you for choosing to stay with us.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Whilst old and in need of some maintenance, property is in great location. Beds are comfortable with good linen. Shower over bath not great for those with mobility issues.
2023년 3월에 1박 숙박함
답변 제공: PeterB 님, 2023년 4월 12일
Dear Diane,Thank you for leaving a review of your recent stay. We are pleased you chose to stay with us and enjoyed our location, comfortable beds, and quality linen.We apologise for any inconvenience caused by the shower over the bath not being ideal for those with mobility issues. We appreciate your feedback and will take it into consideration for future improvements.Next time please mention that to see if we can provide you with an option.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

Abigail

2023년 3월에 5박 숙박함
답변 제공: PeterB 님, 2023년 3월 29일
Dear Abigail,Thank you for choosing to stay with us at our Melbourne Carlton Central Apartment Hotel. We appreciate your 10 out of 10 rating and are thrilled to hear that you had a fantastic experience during your stay. Our team takes great pride in providing exceptional service and amenities, and we are delighted to know that we met your expectations.We hope to have the pleasure of welcoming you back soon for another memorable stay.Kind regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

10/10 - 훌륭해요

HIDEAKI

2023년 3월에 10박 숙박함
답변 제공: PeterB 님, 2023년 3월 21일
Dear HideakiThank you for taking the time to share your review. We're thrilled to see that you had a perfect 10/10 experience during your stay with us. It's great to know that you enjoyed your time and found our hotel to your liking.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Melbourne.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel

6/10 - 괜찮아요

craig

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Good location for most things. Room not ready when we turned up 30 mins after check-in opened. Dirty towel hanging on back of bathroom door and glass cleaner left in bathroom from when room was eventually serviced.
2023년 3월에 1박 숙박함
답변 제공: PeterB 님, 2023년 3월 8일
Dear Craig,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the hotel's location and apologise for the delay in having your room ready upon arrival, as well as the cleanliness issues you experienced. This is certainly not up to our usual standards, and we will be addressing this with our team to ensure it doesn't happen again for future stays. We appreciate your comments, as they help us to improve our guests' experiences.We hope you had a pleasant stay overall and we wish you safe travels onwards.Kind Regards,Guest ServicesMelbourne Carlton Central Apartment Hotel